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Hotel Metropole

Abano Terme , Via V. Flacco, 99 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Metropole in Abano is highly appreciated for its serene and prime location nestled in a quiet, green area. It's an ideal spot for those looking to combine relaxation with the convenience of being close to the city center. Guests praise the well-maintained facilities and the wealth of thermal pools, making it an excellent base for various activities. The highlight of the stay is the exceptional service provided by the friendly and professional staff, complimenting the overall high standards of cleanliness and hospitality.

The breakfast receives positive reviews for its abundance, variety and excellent quality, though some guests mention a desire for more diversity in fresh items and pastries. Dinner experiences are mixed with many lauding the quality of the food and the courteous staff, despite occasional hiccups with service and food presentation. The rooms are commended for their spaciousness and cleanliness, although some guests feel that updates and modernization, particularly in the bathrooms, would enhance comfort.

The hotel's spa and pool facilities stand out as prime features, offering a range of options from saunas to emotionally stimulating showers, all within a clean and well-designed space. Multiple themed pools, both indoor and outdoor, add to a luxurious experience that is enhanced by the beautiful park surroundings.

While beds are generally comfortable and large, some guests experience issues with mattress firmness and occasionally find the arrangements less ideal. Overall, Hotel Metropole maintains its four-star rating with commendable service and quality, despite minor areas that could benefit from improvement. With its emphasis on cleanliness, exceptional staff and excellent spa amenities, the hotel presents a welcoming and relaxing retreat for visitors.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Pool Lap Lanes Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Hotel for Yoga

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types

Deluxe Double or Twin Room Featuring a furnished balcony overlooking the gardens and the thermal pools, this room is decorated with wood and marble. It has a small seating area and a large bathroom with bath or shower. The Thermal Spa Card is included in the price.

Junior Suite Featuring a furnished balcony overlooking the hills and the front entrance garden, this suite is decorated with wood and marble. It has a spacious lounge area and 2 bathrooms with bath and shower. The Thermal Spa Card is included in the price.

Double or Twin Room Featuring a furnished balcony and opening onto the front entrance garden, this room includes in the price the Thermal Spa Card.

Standard Double or Twin Room Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The twin/double room provides air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Economy Double or Twin Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The twin/double room offers air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels.

Deluxe Junior Suite The unit offers 1 bed.

Junior Suite The suite offers a seating area.

About Hotel Metropole

License: 028001-ALB-00045, IT028001A154YSHZC5

Guest Reviews

8.4

Very Good

Location

Nestled in a pleasantly quiet and green area, Hotel Metropole finds praise for its excellent location, making it a prime spot for relaxation and exploration. Guests highlight its convenient position for walks to the city center and as an ideal starting point for various activities. With a wealth of thermal pools and well-kept outdoor spaces, the hotel provides a serene environment perfect for unwinding. Complemented by a varied and abundant breakfast, the hotel serves as a welcoming retreat with clean and comfortable facilities. The friendly and professional staff further enhance the experience, offering massages, saunas and accommodating services that contribute to a very pleasant stay. Despite remarks about its structure being somewhat outdated, the overall sentiment is overwhelmingly positive, making it suitable for both families and individuals looking for a peaceful getaway in the heart of Abano.

Breakfast

Hotel Metropole's breakfast offerings receive generally positive feedback from guests, who frequently praise its abundant and varied selections. Many mention that the breakfast buffet is top-notch with excellent quality and a wide variety of both sweet and savory items. The attentiveness and kindness of the staff during breakfast also stand out as a highlight.

Guests often describe the breakfast as both plentiful and rich, providing everything one could wish for. The service is excellent and the overall breakfast experience is highly rated by many. However, a few guests feel there is room for improvement, noting that the buffet sometimes lacks variety, particularly in terms of fresh items like salads and vegetables. Some reviews point out that the breakfast could benefit from including more diverse pastries or offering changes in the daily selection.

There are mixed feelings regarding the self-service aspect with some guests expressing a preference to serve themselves, while others mention the convenience of staff assistance. Despite occasional queues for certain items and some desires for more variety, the breakfast at Hotel Metropole is generally regarded as a strong and enjoyable component of the stay.

Dinner

Hotel Metropole's dinner experience receives mixed reviews from guests with many highlighting the excellence of the restaurant and the high quality of the food served. The dining staff is frequently noted for their kindness, welcoming demeanor and friendliness, contributing positively to the overall dining experience. Guests often describe the food as excellent, fantastic and featuring top-quality ingredients, enhancing the appeal for both families and those seeking relaxation.

However, some guests felt the dinner was chaotic and not always up to standard with occasional instances of wrong food being served and tables not being available despite reservations. While the dinner price of 35 euros per person is deemed reasonable, the exclusion of drinks from this price is seen as a downside. Additionally, a few reviews mention that the dishes, while presented well, do not always meet the expected quality, sometimes reminding them of a cafeteria experience rather than a high-end restaurant.

Despite these points, many guests leave satisfied with their dining experience, appreciating the impeccable service, excellent food and the overall atmosphere of the restaurant. Minor improvements could further enhance the dining experience, aligning it more consistently with guests' expectations and the hotel's reputation.

Rooms

Hotel Metropole offers rooms that are largely praised for their beauty, spaciousness and impeccable cleanliness. Many guests found their rooms to be well-maintained with classic, functional furnishings that provide a comfortable stay. The rooms, although dated with some fixtures from the 70s, are generally clean and have adjustable heating. Certain rooms have the added luxury of a Jacuzzi pool, which has been a highlight for several visitors.

However, some aspects of the rooms received mixed reviews. A number of guests noted that the standard rooms are somewhat small and could benefit from modernization. Issues like uncomfortable mattresses, noise from the street and outdated decor were mentioned by several guests. Bathrooms, particularly those without windows, have been described as needing urgent refurbishment.

Despite these shortcomings, rooms with a pool view were appreciated and the overall cleanliness and functionality seem to meet many guests' expectations. Although there are areas for improvement, the combination of large, tidy spaces and the hotel's charming vintage ambiance provides a satisfactory experience for many visitors.

Beds

Hotel Metropole's beds receive mixed reviews from guests. Many have praised the beds for being comfortable and very large, highlighting the good mattress quality and generally nice bed design. However, some guests have pointed out a few areas of concern, such as mattresses being a bit too hard, the lack of extra pillows and a topper for additional comfort. Additionally, some beds are found to be very old and uncomfortable with double beds sometimes being made of two singles pushed together, which might not be ideal for every guest. Overall, while many find the sleeping arrangements satisfactory, there are areas where improvements can be made to enhance guest comfort.

Cleanliness

Hotel Metropole consistently garners praise for its exceptional cleanliness, making it an ideal choice for discerning travelers. Guests frequently highlight the impeccable cleanliness of the rooms and the overall facility, noting that everything from the pools to the common areas is spotless. The pools themselves are particularly admired for being clean and never crowded, complemented by an excellent sauna and Turkish bath. The hotel's attention to hygiene standards, especially during the COVID era, is evident and appreciated by visitors.

The staff’s courtesy extends from the rooms to the breakfast area, contributing to the hotel's welcoming atmosphere. The cleanliness and order are maintained throughout the property, encompassing well-maintained facilities and a beautiful, well-kept structure. The well-organized and functional space ensures guests feel comfortable and at ease during their stay.

Despite an isolated comment on minor dirtiness, the overwhelming consensus is that Hotel Metropole is a very clean, tidy and carefully maintained establishment. The availability of pool towels, albeit limited to once a week, does not overshadow the praise for the high standards of cleanliness upheld throughout the hotel. With perfectly clean rooms, warm pools and well-kept outdoor areas, the hotel offers a refreshing and hygienic retreat for its visitors.

Staff

At 'Hotel Metropole,' the staff's dedication to guest satisfaction stands out prominently. Guests have consistently mentioned the team's attentiveness to their needs and their friendly demeanor. The front office staff have received accolades for their competence and professionalism, ensuring a smooth and welcoming check-in experience.

While the restaurant staff were noted to be hurried at times, their professional conduct nevertheless made a positive impression. The overall hospitality of the hotel staff seems to be a strong point with many guests appreciating the kindness and helpfulness that prevailed throughout their stay.

Despite a few mentions of the staff appearing overwhelmed, the general consensus highlights their exceptional courtesy, respect and knowledge. It’s clear that the team at Hotel Metropole strives to assist guests in the best way possible, often leaving a lasting impression with their welcoming and professional service.

In summary, Hotel Metropole provides an inviting atmosphere largely thanks to its staff's friendliness, efficiency and a compelling blend of professionalism and warmth.

Spa

Hotel Metropole's spa area stands out for its pristine and spacious design, providing an excellent retreat for relaxation. Guests frequently commend the beautiful and large spa facilities, which feature a diverse range of options including a sauna, Turkish bath, ice room, cave and emotional shower. The wellness area is noted for its thoughtful design and cleanliness, contributing to an overall serene atmosphere. Spa treatments such as mud baths and massages receive high praise for their quality and professionalism. The hotel also boasts multiple pools with adjustable temperatures, set within a stunning park that enhances the experience. While the hydro-massages might benefit from some enhancement, the exceptional service and beautiful environment make the spa at Hotel Metropole a standout feature according to guest reviews.

Pool

Hotel Metropole boasts an impressive array of five themed swimming pools that offer an exceptional experience for guests seeking thermal relaxation. The pools are a highlight, consistently praised for their excellent condition, cleanliness and beautiful design. With outdoor and heated options, guests can enjoy a variety of water environments nestled within a well-maintained park.

The facility's extended hours with pools open until 11 PM, provide ample opportunity for relaxation at any time of day. The combination of whirlpools and plentiful swimming areas ensures that there's always space for everyone to unwind. The large outdoor area, complemented by the majestic grounds, adds to the overall sense of tranquility and escape. In addition to the delightful pool experience, the proximity of fabulous restaurants enhances the stay, making Hotel Metropole a top choice for both relaxation and dining.

4 Star

Hotel Metropole is recognized as a 4-star establishment and generally aligns with the standards expected of such a rating. While there are mixed sentiments about whether it fully meets the criteria of a four-star or four-star superior hotel, many guests find that the hotel largely lives up to its classification. It is appreciated that the hotel maintains an environment suitable for adults, as no children are present. The overall sentiment suggests that the hotel is worth its four-star rating despite some guests feeling that certain aspects could be improved.

Yes, Hotel Metropole has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Hotel Metropole.

No, Hotel Metropole doesn't allow dogs.

Yes, parking facilities are available at Hotel Metropole.

Yes, Hotel Metropole has a gym.

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