Crowne Plaza Yas Island by IHG
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Summary of reviewsCrowne Plaza Yas Island by IHG, enjoys a stellar reputation, particularly for its strategic and scenic location on Yas Island. With close proximity to major attractions like Warner Bros., Ferrari World, Yas Waterworld and Yas Mall, the hotel is ideal for event-goers and leisure travelers alike. Its nearness to Abu Dhabi International Airport and efficient shuttle services add to its appeal, making it highly accessible. Scenic views of the sea, golf course and Abu Dhabi skyline from many rooms enhance the overall ambiance, which guests find peaceful and picturesque.
The breakfast experience at Crowne Plaza Yas Island is highly commended, offering a broad variety of delicious and fresh options that cater to diverse tastes. The breakfast buffet is not only sumptuous but well-organized, contributing to a delightful and satisfying start to the day. The staff's friendly and efficient service amplifies the positive experience.
Similarly, the dining experiences at the hotel are broadly praised. Guests appreciate the excellent and varied food options for lunch and dinner. The buffet dinners with themed nights are especially popular. Stills bar with its pleasant atmosphere and delicious options like the beef burger, stands out. While some reviews mention limited vegetarian choices and occasional issues with food temperature, overall, the hotel's dining offerings are well-regarded.
The rooms receive mixed feedback. Many guests find them spacious, clean and comfortable with cozy beds and commendable room service. The stunning views from certain rooms add to their charm. However, there are frequent mentions of the need for refurbishment with issues like outdated furniture, damp smells and maintenance problems. Despite these concerns, many guests find the rooms acceptable for short stays, thanks to other compensating factors such as location and amenities.
Cleanliness at the hotel showcases a mixed picture. While many guests find the rooms and public spaces clean and tidy with daily housekeeping services, others highlight issues like dirty carpets, dusty furniture and unpleasant odors. Some severe cases include mold and musty smells. Despite these inconsistencies, many visitors experience commendable cleanliness overall.
The hotel staff are a standout feature, consistently described as friendly, professional and exceptionally helpful. From the front desk to housekeeping to the restaurant team, interactions are marked by politeness and a willingness to assist. Specific staff members are often lauded for their outstanding service, enhancing the overall guest experience.
Wi-Fi at the hotel receives generally positive reviews for its stability and speed, although some guests report inconsistencies, especially in public areas and issues with wifi connectivity and signal strength in certain rooms.
The spa at Crowne Plaza Yas Island is favorably reviewed for its well-maintained facilities and friendly staff, though some areas like the absence of a jacuzzi and occasional maintenance issues point to the need for improvements. The gym gets mixed but generally positive feedback for being well-equipped and clean, though it can feel crowded and could benefit from updates.
The pool area is appealing, especially for families with a clean and well-maintained main pool and a sizable children's pool. The presence of lifeguards and friendly staff adds to the positive environment. However, crowded conditions, especially during peak times, can make the area feel cramped.
In summary, Crowne Plaza Yas Island by IHG, shines with its prime location, exceptional breakfast and dining experiences and outstanding staff service. While there are areas needing attention, particularly regarding room updates and cleaning thoroughness, the hotel remains a favored choice for travelers seeking convenience and a pleasant stay on Yas Island.
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The breakfast experience at Crowne Plaza Yas Island is highly commended, offering a broad variety of delicious and fresh options that cater to diverse tastes. The breakfast buffet is not only sumptuous but well-organized, contributing to a delightful and satisfying start to the day. The staff's friendly and efficient service amplifies the positive experience.
Similarly, the dining experiences at the hotel are broadly praised. Guests appreciate the excellent and varied food options for lunch and dinner. The buffet dinners with themed nights are especially popular. Stills bar with its pleasant atmosphere and delicious options like the beef burger, stands out. While some reviews mention limited vegetarian choices and occasional issues with food temperature, overall, the hotel's dining offerings are well-regarded.
The rooms receive mixed feedback. Many guests find them spacious, clean and comfortable with cozy beds and commendable room service. The stunning views from certain rooms add to their charm. However, there are frequent mentions of the need for refurbishment with issues like outdated furniture, damp smells and maintenance problems. Despite these concerns, many guests find the rooms acceptable for short stays, thanks to other compensating factors such as location and amenities.
Cleanliness at the hotel showcases a mixed picture. While many guests find the rooms and public spaces clean and tidy with daily housekeeping services, others highlight issues like dirty carpets, dusty furniture and unpleasant odors. Some severe cases include mold and musty smells. Despite these inconsistencies, many visitors experience commendable cleanliness overall.
The hotel staff are a standout feature, consistently described as friendly, professional and exceptionally helpful. From the front desk to housekeeping to the restaurant team, interactions are marked by politeness and a willingness to assist. Specific staff members are often lauded for their outstanding service, enhancing the overall guest experience.
Wi-Fi at the hotel receives generally positive reviews for its stability and speed, although some guests report inconsistencies, especially in public areas and issues with wifi connectivity and signal strength in certain rooms.
The spa at Crowne Plaza Yas Island is favorably reviewed for its well-maintained facilities and friendly staff, though some areas like the absence of a jacuzzi and occasional maintenance issues point to the need for improvements. The gym gets mixed but generally positive feedback for being well-equipped and clean, though it can feel crowded and could benefit from updates.
The pool area is appealing, especially for families with a clean and well-maintained main pool and a sizable children's pool. The presence of lifeguards and friendly staff adds to the positive environment. However, crowded conditions, especially during peak times, can make the area feel cramped.
In summary, Crowne Plaza Yas Island by IHG, shines with its prime location, exceptional breakfast and dining experiences and outstanding staff service. While there are areas needing attention, particularly regarding room updates and cleaning thoroughness, the hotel remains a favored choice for travelers seeking convenience and a pleasant stay on Yas Island.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Heated Pool
Guest Reviews
Crowne Plaza Yas Island by IHG, boasts an exceptional location that consistently receives high praise from its guests. The hotel is strategically situated on Yas Island, providing convenient access to all the major attractions in the area, including Warner Bros., Ferrari World, Yas Waterworld and Yas Mall. It is also noted for its proximity to Etihad Arena and Yas Marina Circuit, making it an ideal choice for event-goers and racing enthusiasts.
The property is conveniently located just a short drive from Abu Dhabi International Airport, enhancing the ease of accessibility. Guests appreciate the efficient shuttle services offered by the hotel, which provide seamless connections to various amusement parks and other entertainment spots on Yas Island.
Scenic views are another highlight with many rooms offering stunning vistas of the sea, golf course and the Abu Dhabi skyline. The hotel's ambiance is described as peaceful and picturesque, making for a pleasant and relaxing stay.
Additional commendations highlight the quality of service with staff frequently noted for their professionalism and helpfulness. The breakfast buffet also receives positive mentions, surpassing the expectations of many guests. Other appreciated amenities include the clean and spacious rooms, the well-maintained pool and the complimentary tickets to Yas Beach.
The hotel's location is praised for being central to all the theme parks and offering easy commutability to nearby restaurants and attractions, enhancing the overall convenience for guests. Whether travelers are visiting for leisure, events or simply to bask in the attractions of Yas Island, Crowne Plaza Yas Island proves to be a well-favored choice due to its outstanding location and accommodating atmosphere.
The breakfast experience at Crowne Plaza Yas Island by IHG, is widely praised by guests for its exceptional variety and quality. Many reviews highlight the wide range of food options available, catering to diverse tastes and preferences, making it a delightful start to the day. Patrons frequently describe the breakfast as amazing, fantastic and excellent, appreciating the rich and fresh selections that include numerous cuisines. The breakfast buffet receives accolades for exceeding expectations and is often noted for its sumptuous and well-organized display.
Guests enjoy the friendly and efficient service provided by the staff, particularly mentioning individuals who contribute to making the breakfast experience even more enjoyable. Some reviews do point out the occasional overcrowding and organizational challenges during busy times, but these issues seem to be exceptions rather than the rule. Despite some minor critiques, such as limited options for specific cuisines or the need for more breakfast seating, the overall sentiment remains highly positive.
Breakfast at the Crowne Plaza Yas Island is a highlight for many with a notable number of visitors emphasizing its quality and the pleasant atmosphere. Whether enjoying the variety of dishes, the attentive service or dining with a view, guests generally find the breakfast at this hotel to be a delightful and satisfying part of their stay.
At the Crowne Plaza Yas Island, dining experiences generally receive positive acclaim from guests. Many reviews highlight the excellence of the food, consistently describing it as excellent, good, great and superb across various meals such as lunch and dinner. The attentive and accommodating restaurant staff and chefs contribute significantly to a pleasant dining environment.
The hotel features buffet dinners with a variety of themes, ensuring a delightful choice of food each night and breakfast and dinner buffets are particularly noted for being amazing and tasty. Specific mentions include the wonderful brunch at Stills and its excellent food and the Stills bar, which not only offers a lovely atmosphere but also delicious options like the beef burger.
However, some guests point out areas for improvement, such as the limited menu options for vegetarians, expensive food pricing and the occasional issue with food temperature and variety. The Jing’s Asia Restaurant had a notable issue where prepaid dinner reservations were mishandled, leading to a poor dining experience with cold leftovers.
Despite these occasional drawbacks, the quality and enjoyment of meals at Crowne Plaza Yas Island are well-regarded by guests with many appreciating the fantastic dinners, attentive service and the overall five-star ambience. Dining at the hotel remains a strong point, making it a worthwhile option for those staying in the Yas Island area.
The rooms at Crowne Plaza Yas Island by IHG, receive mixed feedback from guests. On the positive side, many guests appreciate the spaciousness of the rooms, describing them as clean, comfortable and equipped with cozy beds. The views from certain rooms, particularly those with sea views and balconies, are frequently praised. Additionally, guests have highlighted the quality and efficiency of room service, the modernity of the toilets and the overall cleanliness and organization of the rooms.
However, numerous reviews indicate that the rooms are in need of refurbishment. Common issues include outdated furniture, damp smells, worn carpets and various maintenance problems such as broken shower heads, inadequate soundproofing and malfunctioning amenities. Some guests also reported that rooms were not thoroughly cleaned with specific mentions of dust, mold and even bed mites. Noise levels, especially from other guests or adjacent rooms, have also been a point of complaint.
Despite these drawbacks, many guests continue to find the rooms generally acceptable for short stays, often noting that the overall experience, location and additional amenities provided by the hotel compensate for some of the room-related issues.
The beds at Crowne Plaza Yas Island by IHG, receive varied feedback from guests. Many reviewers highlight the comfort of the beds, often describing them as comfortable, clean and cozy. Phrases such as super comfortable, large and cozy beds and best night sleep in their great beds are commonly mentioned. However, some guests have noted issues with bed quality, describing them as hard, stiff or old and citing discomfort. There are also concerns about the size of the beds with several comments indicating that the beds were small for a family or not sufficient for the number of people in the room. Additionally, there are mentions of bed linens and pillows being stiff, dirty or smelly. Despite these issues, the positive comments about comfort and cleanliness of the beds are frequently noted, providing a pleasant sleeping experience for many guests.
Crowne Plaza Yas Island by IHG, showcases a mixed bag regarding cleanliness based on guest reviews. On the positive side, many guests found the rooms to be clean and tidy with some describing the cleanliness as immaculate and the hotel as maintaining high standards. Housekeeping service often provided new towels daily and the overall property, especially the pool area and public spaces, received commendations for cleanliness. Guests appreciated the neat and spacious rooms, as well as the modern and comfortable facilities.
However, there were notable concerns. Several reviews highlighted issues such as dirty carpets, dusty balconies and furniture, along with unpleasant odors in rooms and hallways. Common areas and corridors were sometimes described as filthy with reports of leftover food not being promptly picked up. Some guests encountered more severe issues like mold and musty smells, bugs and even blood in toilets. Problems with housekeeping not replacing towels or thoroughly cleaning rooms also surfaced.
In summary, while many visitors experienced commendable cleanliness, a significant portion of reviews pointed to areas needing improvement, particularly in thoroughness and attention to detail in housekeeping.
Travelers rave about the staff at Crowne Plaza Yas Island by IHG. Consistently described as friendly, professional and exceptionally helpful, the staff seems to be a highlight of many guests' stays. From the front desk to the housekeeping team, every interaction oozes politeness and a willingness to assist. The reception team, in particular, receives frequent praise for their accommodating nature and quick, smooth handling of check-in and check-out processes. Guests also note the personal touches from specific staff members, like being acknowledged by name and special shoutouts to individuals across various departments—from the concierge to the restaurant team—demonstrate the staff's dedication.
Service at the breakfast area is also highly regarded with staff being attentive and pleasant, ensuring guests start their day on a positive note. The level of customer care extends beyond the dining room to the gym and pool areas, where staff members are described as helpful and polite. Notably, names like Mina, Nadine, Sue, Prakash and Irene stand out for their remarkable service, making stays memorable.
While most reviews emphasize the warm and supportive nature of the staff, a few criticisms do pop up. Some guests experienced less accommodating behavior and there were occasional mentions of lapses in cleanliness or maintenance responses. Despite these isolated incidents, the overall impression is that Crowne Plaza Yas Island excels in delivering exceptional service with a team that genuinely cares about guest satisfaction.
Crowne Plaza Yas Island by IHG, offers a varied wifi experience according to guest reviews. Many guests appreciated the good, stable wifi connections and strong signals throughout their stay, making internet use generally reliable. The connection was sufficient for typical internet activities and the service was often praised for its speed and coverage. Some even found it worked well for video calls and internet streaming on the in-room televisions.
However, there were notable areas for improvement. Some guests found the wifi service to be slow or inconsistent, especially in public areas of the hotel. Issues such as WiFi disconnections every 24 hours and occasional outages through the night were mentioned. Additionally, complaints about weak signals in certain rooms and the process of obtaining and understanding the wifi password were noted. There were also occasional remarks on the lack of wifi inclusivity in some instances and the absence of USB plug-ins in the rooms which affected overall connectivity convenience.
Overall, while the hotel provides a mostly positive wifi experience with strong and stable connections, addressing the highlighted areas of improvement could enhance guest satisfaction further.
The spa at Crowne Plaza Yas Island by IHG, receives generally positive reviews. Guests frequently highlight the availability of luxury spa facilities, including a well-maintained gym and a wellness area that meets required standards. The sauna and steam rooms are often praised for their quality. The spa is noted for its cleanliness and the friendly, helpful attitude of the staff, contributing to satisfying service experiences.
However, there are some areas that need attention. Some guests mention the absence of a jacuzzi and there are reports of a cockroach in the spa area, indicating a need for improved maintenance. The spa facilities would benefit from clearer instructions at check-in and better visibility. Additionally, the limited number of massage therapists sometimes results in fully booked slots and one review comments on an unhelpful receptionist at the spa. Despite these concerns, the spa services are generally accommodating and the overall impression remains favorable among the guests.
The gym at Crowne Plaza Yas Island by IHG, receives mixed but generally positive feedback from guests. Many reviewers highlight that the gym is well-equipped, clean and well-maintained with some mentioning modern equipment and a decent selection of workout options. Guests appreciate the good gym facilities, including access to a fitness center, squash court and wellness areas like the sauna and steam room.
However, several reviews also note that the gym is small and can be crowded at times. Some guests feel that the equipment is a bit old and that the gym could benefit from renovation and better maintenance. A few point out the lack of water and towels as areas for improvement.
Despite these drawbacks, the overall impression of the gym is favorable with visitors finding it sufficient for their fitness needs and enjoying the additional facilities like the pool. The staff also receive positive remarks for their attentiveness, adding to the gym's appeal.
At the Crowne Plaza Yas Island by IHG, the pool area offers a variety of experiences, catering to both children and adults. The pool itself is appreciated for being clean, warm and well-maintained with lifeguards ensuring safety. Families particularly enjoy the beautiful and sizeable children's pool, while the main pool is described as nice and of adequate size for most visitors. Many guests have highlighted the friendly and helpful pool staff, which adds to the positive environment.
However, the pool can become quite crowded, especially with families and kids, making the area feel cramped at times. Some reviews mention the pool being smaller compared to other hotels and at certain times, it can be overrun with people, leading to limited availability of deckchairs and sunbeds. Cleanliness is generally praised, though there were a few isolated comments about the pool's clarity and cleanliness needing improvement.
For those looking for more than just pool time, the hotel provides a free shuttle service to a nearby beach, offering an alternative for guests who prefer a more spacious environment. While the pool bar offers a variety of drinks, it's noted that it is closed in the mornings and could benefit from more refreshment options throughout the day.
Despite some criticisms regarding size and crowding, most visitors enjoy their time at the pool, finding it a relaxing and enjoyable facility within the hotel’s offerings.
Crowne Plaza Yas Island by IHG, offers guests a convenient location near Yas Beach with several positive aspects highlighted by visitors. Many guests appreciated the proximity to the beach, which can be accessed through a short walk or quick buggy ride. The availability of two different beaches adds to the appeal with free access to Yas Beach featuring sunbeds and umbrellas. The cleanliness and nice conditions of the beach area were also frequently noted.
However, it's important to mention that the hotel does not have direct seafront access and a private beach, which was a drawback for some. Instead, beach access is shared with nearby properties and a shuttle bus service is available to reach another accessible beach. Some guests reported minor inconveniences such as the noise from jet skis and a lack of beach features. Despite these minor issues, the overall sentiment reflects a positive beach experience enhanced by easy accessibility and well-maintained facilities.
The Crowne Plaza Yas Island provides a range of parking options for guests with a majority highlighting the ease and availability of parking spaces. Free parking is a notable advantage, including convenient underground parking, which many appreciated for its accessibility. The valet service, where available, received praise for its promptness, although some reviews mentioned it could be more efficient. Despite the predominantly positive feedback, there are areas that require improvement. Some guests found the parking to be crowded and difficult to navigate and others noted the absence of self-parking or valet service during their stay. The basement parking area drew criticism for being dark and poorly organized. In summary, while parking at the hotel is generally regarded as good and free, there are some issues that could be addressed to enhance the overall guest experience.
Crowne Plaza Yas Island by IHG in Abu Dhabi, emerges as an ideal destination for family stays. The hotel garners significant praise for its family-friendly atmosphere, making it a perfect choice for those traveling with children. The establishment is well-equipped for family vacations, offering spacious, clean and comfortable rooms that accommodate families of various sizes. Family suites and large family rooms add to the convenience, ensuring a pleasant stay for all.
Children find the environment particularly delightful with facilities tailored to their entertainment, including a dedicated kids' club, arcade and a separate pool for children. The hotel's strategic location near family attractions like Yas Waterpark, Warner Brothers World and the F1 circuit ensures easy access to fun activities, adding extra value to the stay.
Moreover, the hotel staff receives recognition for their hospitality and genuine care for young guests, enhancing the overall experience for families. Special touches, such as providing a cake for a child's birthday or a baby bed upon request, exemplify the attention to detail. Although there are small suggestions for improvement, the overall feedback underscores a welcoming, family-oriented ambiance.
In summary, Crowne Plaza Yas Island stands out as a well-loved choice for families visiting Abu Dhabi, offering amenities that cater to both adults and children, ensuring memorable family experiences.
The Crowne Plaza Yas Island by IHG, is a haven for golf enthusiasts thanks to its close proximity to the Yas Links golf course. Many rooms offer stunning balcony views that overlook the lush golf course, perfect for starting or ending the day with a serene landscape. Guests have complimented the beautiful scenery and the convenience of being able to see both the golf area and the sea. The location adjacent to the golf club ensures a seamless golfing experience, making it an ideal choice for those looking to indulge in a round or two. Although there are no on-site golf facilities mentioned, the nearby options more than make up for it, satisfying golf lovers with easy access and breathtaking views.
Crowne Plaza Yas Island by IHG, consistently earns praise for its four-star rating and well-maintained facilities. Guests frequently highlight the hotel's adherence to four-star standards, noting its clean, elegant and comfortable rooms. For its price, many consider it a great value, particularly in the Yas Island business area with many amenities and destinations within a short distance.
The hotel’s service and breakfast receive high marks, being described as excellent and befitting its four-star status. Despite a few dissenting opinions about the hotel's consistency in meeting four-star expectations, the majority of reviews commend its facilities, overall experience and the well-equipped, budget-friendly nature of the property.
With its convenient location, cleanliness and strong service quality, Crowne Plaza Yas Island stands out as a top choice for visitors to the area looking for reliable four-star accommodations.
Crowne Plaza Yas Island by IHG, proves to be a practical choice for business travelers, offering an ideal blend of essential amenities and convenient location. The property is strategically situated close to the airport and prominent business areas, making it highly accessible for corporate activities. Guests have emphasized its suitability for business stays, thanks to the quiet rooms and effective soundproofing that ensures an undisturbed work environment.
The hotel boasts a range of business-friendly services, including fully equipped meeting rooms and a functioning business center, catering well to those in need of private offices or corporate event spaces. The spacious lobby with ample seating provides a comfortable area for informal gatherings and meetings. However, some reviews noted that the business center was not always operational, a minor drawback in an otherwise well-equipped hotel.
Additional facilities such as the club lounge are particularly lauded for being perfect for business travelers, offering an exclusive space for relaxation and networking. The hotel also offers good value for money, especially for those looking to combine work with a more relaxed ambiance during their conference or business retreat.
In summary, Crowne Plaza Yas Island is a reliable venue for corporate events and business meetings, featuring a business-friendly environment and essential amenities, although perhaps not delivering exceptional service consistently. Its proximity to business districts and corporate offices further solidifies its appeal as a top choice for business travelers.
Crowne Plaza Yas Island, an IHG Hotel, generally offers good accessibility for guests, including those with disabilities. The hotel is easily accessible from the airport and by car and valet staff are on hand to assist. Covered parking facilities add another layer of convenience, although conditions in the basement parking could be improved.
Key accessibility features include disabled bathrooms near the pool and accessible shuttle services that connect guests to major attractions. However, certain areas within the hotel are not fully accessible with no ramps or elevator access reported in some parts of the building. Additionally, some guests found the reception area narrow and the signage for exits inadequate, which could pose navigation challenges.
Families, particularly those with children, will find the hotel well-organized and accommodating. The hotel provides accessible rooms and has made efforts to cater to differently-abled individuals, although there were mentions of reception staff being less helpful than expected.
Overall, Crowne Plaza Yas Island offers good accessibility with some areas needing attention to ensure a more comprehensive experience for all guests.
The heated pool at Crowne Plaza Yas Island by IHG, receives a lot of positive feedback for its comfort and amenities. Guests appreciate the temperature-controlled feature, ensuring the pool remains warm and relaxing. The pool area is sizable, offering ample sunbeds and parasols for a comfortable lounging experience. The good shading around the pool provides a pleasant environment for visitors. Families enjoy the availability of a children's pool and the main pool often feels quite empty, allowing for a peaceful swim. While some reviews mention the pool occasionally not being heated enough, overall, the heated pool is considered first-class and a highlight of the hotel.
The outdoor pool at Crowne Plaza Yas Island by IHG, receives consistent praise from guests for its cleanliness and tasteful design. With numerous mentions of a heated, temperature-controlled pool, it’s evident that the pool facilities provide a comfortable experience regardless of the weather. The pool area itself is described as spacious and well-maintained, featuring good shading, sunbeds and parasols which add to the overall convenience and enjoyment.
Families appreciate the separate pools designated for children and adults, allowing for a more relaxed atmosphere for all. The availability of a free shuttle to the nearby beach adds to the convenience, expanding leisure options for guests. The pool's layout and views, including a harbor and sea perspective, enhance the aesthetic appeal, making it a delightful spot to unwind.
Although a few guests felt the pool was in need of an upgrade and suggested adding soft music to improve the vibe, the overall consensus highlights the good value for money, lovely heated waters and the commendable pool area facilities. For those looking for a serene and enjoyable outdoor swimming experience, the Crowne Plaza Yas Island seems to deliver admirably.
Crowne Plaza Yas Island by IHG, emerges as a favorable destination for honeymooners. Many guests have praised it as a great honeymoon spot, ideal for celebrating special occasions. The hotel stands out for its attention to detail, providing guests with thoughtful touches like lovely cakes for anniversaries and bottles of champagne included in bookings. The environment receives positive feedback, enhancing the honeymoon experience. Guests have enjoyed honeymoon suites and packages tailored to make their stay memorable. Despite a lack of response from the staff on one occasion, the overall reviews highlight that honeymooners enjoyed their stay and celebrated their special moments beautifully at this venue.
Crowne Plaza Yas Island by IHG, stands out as an excellent choice for couples seeking a romantic getaway. The hotel receives high marks for its lovely atmosphere and impressive romantic dinners, perfect for creating beautiful moments with a significant other. Its romantic views and good setting make it a notable spot for couples and a great honeymoon destination.
Guests planning special occasions such as anniversaries have found this hotel well-suited to their celebrations. The presence of nearby romantic spots adds to the appeal for visiting couples. However, there were instances where honeymooners noted a lack of special gestures or arrangements, indicating room for improvement in personalized romantic touches.
Overall, Crowne Plaza Yas Island provides a nice romantic experience, ideal for weekend retreats or longer stays with loved ones. Its ambiance and setting contribute positively to its reputation as a suitable destination for romance and shared moments.
Location Show Map
Location
The property is conveniently located just a short drive from Abu Dhabi International Airport, enhancing the ease of accessibility. Guests appreciate the efficient shuttle services offered by the hotel, which provide seamless connections to various amusement parks and other entertainment spots on Yas Island.
Scenic views are another highlight with many rooms offering stunning vistas of the sea, golf course and the Abu Dhabi skyline. The hotel's ambiance is described as peaceful and picturesque, making for a pleasant and relaxing stay.
Additional commendations highlight the quality of service with staff frequently noted for their professionalism and helpfulness. The breakfast buffet also receives positive mentions, surpassing the expectations of many guests. Other appreciated amenities include the clean and spacious rooms, the well-maintained pool and the complimentary tickets to Yas Beach.
The hotel's location is praised for being central to all the theme parks and offering easy commutability to nearby restaurants and attractions, enhancing the overall convenience for guests. Whether travelers are visiting for leisure, events or simply to bask in the attractions of Yas Island, Crowne Plaza Yas Island proves to be a well-favored choice due to its outstanding location and accommodating atmosphere.
Breakfast
Guests enjoy the friendly and efficient service provided by the staff, particularly mentioning individuals who contribute to making the breakfast experience even more enjoyable. Some reviews do point out the occasional overcrowding and organizational challenges during busy times, but these issues seem to be exceptions rather than the rule. Despite some minor critiques, such as limited options for specific cuisines or the need for more breakfast seating, the overall sentiment remains highly positive.
Breakfast at the Crowne Plaza Yas Island is a highlight for many with a notable number of visitors emphasizing its quality and the pleasant atmosphere. Whether enjoying the variety of dishes, the attentive service or dining with a view, guests generally find the breakfast at this hotel to be a delightful and satisfying part of their stay.
Dinner
The hotel features buffet dinners with a variety of themes, ensuring a delightful choice of food each night and breakfast and dinner buffets are particularly noted for being amazing and tasty. Specific mentions include the wonderful brunch at Stills and its excellent food and the Stills bar, which not only offers a lovely atmosphere but also delicious options like the beef burger.
However, some guests point out areas for improvement, such as the limited menu options for vegetarians, expensive food pricing and the occasional issue with food temperature and variety. The Jing’s Asia Restaurant had a notable issue where prepaid dinner reservations were mishandled, leading to a poor dining experience with cold leftovers.
Despite these occasional drawbacks, the quality and enjoyment of meals at Crowne Plaza Yas Island are well-regarded by guests with many appreciating the fantastic dinners, attentive service and the overall five-star ambience. Dining at the hotel remains a strong point, making it a worthwhile option for those staying in the Yas Island area.
Rooms
However, numerous reviews indicate that the rooms are in need of refurbishment. Common issues include outdated furniture, damp smells, worn carpets and various maintenance problems such as broken shower heads, inadequate soundproofing and malfunctioning amenities. Some guests also reported that rooms were not thoroughly cleaned with specific mentions of dust, mold and even bed mites. Noise levels, especially from other guests or adjacent rooms, have also been a point of complaint.
Despite these drawbacks, many guests continue to find the rooms generally acceptable for short stays, often noting that the overall experience, location and additional amenities provided by the hotel compensate for some of the room-related issues.
Beds
Cleanliness
However, there were notable concerns. Several reviews highlighted issues such as dirty carpets, dusty balconies and furniture, along with unpleasant odors in rooms and hallways. Common areas and corridors were sometimes described as filthy with reports of leftover food not being promptly picked up. Some guests encountered more severe issues like mold and musty smells, bugs and even blood in toilets. Problems with housekeeping not replacing towels or thoroughly cleaning rooms also surfaced.
In summary, while many visitors experienced commendable cleanliness, a significant portion of reviews pointed to areas needing improvement, particularly in thoroughness and attention to detail in housekeeping.
Staff
Service at the breakfast area is also highly regarded with staff being attentive and pleasant, ensuring guests start their day on a positive note. The level of customer care extends beyond the dining room to the gym and pool areas, where staff members are described as helpful and polite. Notably, names like Mina, Nadine, Sue, Prakash and Irene stand out for their remarkable service, making stays memorable.
While most reviews emphasize the warm and supportive nature of the staff, a few criticisms do pop up. Some guests experienced less accommodating behavior and there were occasional mentions of lapses in cleanliness or maintenance responses. Despite these isolated incidents, the overall impression is that Crowne Plaza Yas Island excels in delivering exceptional service with a team that genuinely cares about guest satisfaction.
Wi-Fi
However, there were notable areas for improvement. Some guests found the wifi service to be slow or inconsistent, especially in public areas of the hotel. Issues such as WiFi disconnections every 24 hours and occasional outages through the night were mentioned. Additionally, complaints about weak signals in certain rooms and the process of obtaining and understanding the wifi password were noted. There were also occasional remarks on the lack of wifi inclusivity in some instances and the absence of USB plug-ins in the rooms which affected overall connectivity convenience.
Overall, while the hotel provides a mostly positive wifi experience with strong and stable connections, addressing the highlighted areas of improvement could enhance guest satisfaction further.
Spa
However, there are some areas that need attention. Some guests mention the absence of a jacuzzi and there are reports of a cockroach in the spa area, indicating a need for improved maintenance. The spa facilities would benefit from clearer instructions at check-in and better visibility. Additionally, the limited number of massage therapists sometimes results in fully booked slots and one review comments on an unhelpful receptionist at the spa. Despite these concerns, the spa services are generally accommodating and the overall impression remains favorable among the guests.
Gym
However, several reviews also note that the gym is small and can be crowded at times. Some guests feel that the equipment is a bit old and that the gym could benefit from renovation and better maintenance. A few point out the lack of water and towels as areas for improvement.
Despite these drawbacks, the overall impression of the gym is favorable with visitors finding it sufficient for their fitness needs and enjoying the additional facilities like the pool. The staff also receive positive remarks for their attentiveness, adding to the gym's appeal.
Pool
However, the pool can become quite crowded, especially with families and kids, making the area feel cramped at times. Some reviews mention the pool being smaller compared to other hotels and at certain times, it can be overrun with people, leading to limited availability of deckchairs and sunbeds. Cleanliness is generally praised, though there were a few isolated comments about the pool's clarity and cleanliness needing improvement.
For those looking for more than just pool time, the hotel provides a free shuttle service to a nearby beach, offering an alternative for guests who prefer a more spacious environment. While the pool bar offers a variety of drinks, it's noted that it is closed in the mornings and could benefit from more refreshment options throughout the day.
Despite some criticisms regarding size and crowding, most visitors enjoy their time at the pool, finding it a relaxing and enjoyable facility within the hotel’s offerings.
Beach
However, it's important to mention that the hotel does not have direct seafront access and a private beach, which was a drawback for some. Instead, beach access is shared with nearby properties and a shuttle bus service is available to reach another accessible beach. Some guests reported minor inconveniences such as the noise from jet skis and a lack of beach features. Despite these minor issues, the overall sentiment reflects a positive beach experience enhanced by easy accessibility and well-maintained facilities.
Parking
Family
Children find the environment particularly delightful with facilities tailored to their entertainment, including a dedicated kids' club, arcade and a separate pool for children. The hotel's strategic location near family attractions like Yas Waterpark, Warner Brothers World and the F1 circuit ensures easy access to fun activities, adding extra value to the stay.
Moreover, the hotel staff receives recognition for their hospitality and genuine care for young guests, enhancing the overall experience for families. Special touches, such as providing a cake for a child's birthday or a baby bed upon request, exemplify the attention to detail. Although there are small suggestions for improvement, the overall feedback underscores a welcoming, family-oriented ambiance.
In summary, Crowne Plaza Yas Island stands out as a well-loved choice for families visiting Abu Dhabi, offering amenities that cater to both adults and children, ensuring memorable family experiences.
Golf
4 Star
The hotel’s service and breakfast receive high marks, being described as excellent and befitting its four-star status. Despite a few dissenting opinions about the hotel's consistency in meeting four-star expectations, the majority of reviews commend its facilities, overall experience and the well-equipped, budget-friendly nature of the property.
With its convenient location, cleanliness and strong service quality, Crowne Plaza Yas Island stands out as a top choice for visitors to the area looking for reliable four-star accommodations.
Business
The hotel boasts a range of business-friendly services, including fully equipped meeting rooms and a functioning business center, catering well to those in need of private offices or corporate event spaces. The spacious lobby with ample seating provides a comfortable area for informal gatherings and meetings. However, some reviews noted that the business center was not always operational, a minor drawback in an otherwise well-equipped hotel.
Additional facilities such as the club lounge are particularly lauded for being perfect for business travelers, offering an exclusive space for relaxation and networking. The hotel also offers good value for money, especially for those looking to combine work with a more relaxed ambiance during their conference or business retreat.
In summary, Crowne Plaza Yas Island is a reliable venue for corporate events and business meetings, featuring a business-friendly environment and essential amenities, although perhaps not delivering exceptional service consistently. Its proximity to business districts and corporate offices further solidifies its appeal as a top choice for business travelers.
Accessible
Key accessibility features include disabled bathrooms near the pool and accessible shuttle services that connect guests to major attractions. However, certain areas within the hotel are not fully accessible with no ramps or elevator access reported in some parts of the building. Additionally, some guests found the reception area narrow and the signage for exits inadequate, which could pose navigation challenges.
Families, particularly those with children, will find the hotel well-organized and accommodating. The hotel provides accessible rooms and has made efforts to cater to differently-abled individuals, although there were mentions of reception staff being less helpful than expected.
Overall, Crowne Plaza Yas Island offers good accessibility with some areas needing attention to ensure a more comprehensive experience for all guests.
Heated Pool
Outdoor Pool
Families appreciate the separate pools designated for children and adults, allowing for a more relaxed atmosphere for all. The availability of a free shuttle to the nearby beach adds to the convenience, expanding leisure options for guests. The pool's layout and views, including a harbor and sea perspective, enhance the aesthetic appeal, making it a delightful spot to unwind.
Although a few guests felt the pool was in need of an upgrade and suggested adding soft music to improve the vibe, the overall consensus highlights the good value for money, lovely heated waters and the commendable pool area facilities. For those looking for a serene and enjoyable outdoor swimming experience, the Crowne Plaza Yas Island seems to deliver admirably.
Honeymoon
Romantic
Guests planning special occasions such as anniversaries have found this hotel well-suited to their celebrations. The presence of nearby romantic spots adds to the appeal for visiting couples. However, there were instances where honeymooners noted a lack of special gestures or arrangements, indicating room for improvement in personalized romantic touches.
Overall, Crowne Plaza Yas Island provides a nice romantic experience, ideal for weekend retreats or longer stays with loved ones. Its ambiance and setting contribute positively to its reputation as a suitable destination for romance and shared moments.
Yes, Crowne Plaza Yas Island by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Crowne Plaza Yas Island by IHG.
No, Crowne Plaza Yas Island by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Yas Island by IHG.
Yes, Crowne Plaza Yas Island by IHG has a gym.
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