Abu Dhabi24.49332200,
54.36612400,
Hamdan Street, Behind Adidas Factory Outlet(Show on Map)
7.3
Good
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Summary of reviewsThe Grand Continental Hotel in Abu Dhabi receives significant praise for its exceptional location, central to numerous amenities and a superb base for exploring the city’s major attractions. The convenience of being within walking distance of shops, cafes, restaurants and public transport make it a standout choice. Close proximity to tourist spots like the Corniche promenade, Sheikh Zayed Mosque and Louvre Abu Dhabi further enhances its appeal. Visitors find the strategic location provides excellent value with easy access to various dining options and conveniences.
Breakfast at the hotel offers some positive aspects in terms of affordability and portions with a few guests appreciating the inclusion of local flavors. However, the selection is often deemed repetitive and lacking in variety, particularly for longer stays. For dinner, the hotel's restaurant offers a diverse buffet that has been well-received, though some find the overall quality of food lacking, leading them to opt for nearby dining options.
The rooms are spacious and comfortable with guests praising the large sizes, cleanliness and comfortable beds. Some rooms also feature park views and small balconies. However, the outdated decor and furniture, coupled with occasional maintenance issues like ill-fitting windows and persistent odors, detract from the otherwise positive room experience. Despite these drawbacks, basic amenities are generally satisfactory with some upgraded features available.
Cleanliness at the hotel garners mixed reviews. Positive notes include regular maintenance of rooms and common areas, frequent changes of bedding and towels and prompt housekeeping. However, instances of dirty bathrooms, dust, old furnishings and inconsistent room cleaning persist. Issues with bad smells and a need for better upkeep in certain areas are frequently mentioned.
The hotel staff is often highlighted for their friendliness, helpfulness and professionalism, contributing to a welcoming atmosphere. Specific staff members receive commendations for excellent service, though occasional problems with rudeness, slow service and housekeeping interruptions are noted.
The complementary Wi-Fi presents a mixed experience with some guests finding it satisfactory while others face slow speeds and weak connections, particularly on higher floors. Improvement in this area is needed to meet guest expectations. The gym's availability is inconsistent with reports of it being often unavailable or under maintenance, although it does provide additional fitness options alongside a swimming pool when operational.
Guests have difficulties with parking as the hotel lacks on-site and free parking facilities. Paid public parking nearby can be inconvenient and costly, which is a noted drawback for visitors arriving by car.
The Grand Continental Hotel is highly recommended for families thanks to its comfortable, clean and spacious rooms. The hotel maintains a family-friendly atmosphere with amenities that cater to young children, including nearby parks and entertainment areas. Despite occasional noise from the vibrant surrounding nightlife, the hotel’s location offers a lively experience suitable for those looking to explore local evening entertainment.
Beds are generally comfortable and well-kept, supporting a good night's rest with regular changes of bedding and towels. While there are some complaints about firmness and slight discomfort, the overall response favors their comfort level, making it enjoyable for families and travelers alike.
In summary, the Grand Continental Hotel stands out for its prime location, family-friendly environment and comfortable rooms, although it could benefit from improvements in food variety, maintenance and additional amenities. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Standard Double RoomThis air-conditioned room comes with a satellite TV, a seating area and a private bathroom.
Standard Twin RoomThis air-conditioned room comes with a satellite TV, a seating area and a private bathroom.
Junior SuiteSpacious suite featuring a separate seating area with a work desk.
Executive SuiteExtra spacious suite featuring a separate seating area with a work desk.
Guest Reviews
7.3
Good
Location
The Grand Continental Hotel in Abu Dhabi, based on guest reviews, is highly praised for its outstanding location. Positioned right in the heart of the city, the hotel offers easy access to a plethora of amenities including shops, cafes, restaurants, supermarkets and public transport links. Guests appreciate the convenience of being within walking distance to essential services and attractions such as the Corniche promenade, parks and the beach.
The hotel's proximity to the bus station makes it an excellent choice for those looking to explore popular destinations like Sheikh Zayed Mosque, Louvre Abu Dhabi and Yas Island. The direct road from the airport to the hotel further adds to its accessibility. Visitors also find the hotel's central location advantageous for exploring the vibrant downtown and enjoying the scenic views of the Gulf of Oman.
Many reviewers commend the hotel for offering excellent value for its strategic location. The hotel is close to numerous eateries, including fast-food outlets and more traditional dining spots, making it ideal for food enthusiasts. Additionally, the surrounding area is teeming with various stores and malls, ensuring that guests have everything they need within reach.
Overall, the Grand Continental Hotel stands out for its exceptional location, making it a perfect base for travelers looking to experience the best of Abu Dhabi. The combination of its central positioning and the array of nearby conveniences makes it a highly recommended option for visitors to the city.
Breakfast
The breakfast experience at the Grand Continental Hotel has garnered mixed reviews from guests. On the positive side, many found the breakfast options to be good with some describing it as delicious, reasonably priced and characterized by large portions. The inclusion of dishes with an Arab or Indian influence has also been appreciated, adding a local flavor to the meal.
However, several guests have pointed out that the breakfast offerings are quite monotonous and repetitive with limited variety. For those with extended stays, the lack of diversity became more noticeable and less appealing over time. Some reviews mentioned the breakfast being basic yet adequate for the price, while others found it meager and in need of significant improvement. Concerns over the freshness and quality of the food were also raised.
There were mentions of the breakfast being simple or even poor with some guests opting to eat elsewhere due to dissatisfaction. The limited selection did not meet the expectations of some visitors, particularly when compared to other hotels in Abu Dhabi.
Overall, while the breakfast at the Grand Continental Hotel has its strengths in terms of affordability and certain favorable options, it appears that the hotel could benefit from enhancing the diversity and quality of its breakfast offerings to cater to a wider range of tastes and preferences.
Dinner
The dining experience at the Grand Continental Hotel presents a mixed picture. Guests who explored the extra charge restaurant appreciated the varied and good buffet, allowing them to savor the flavors of the United Arab Emirates. However, the overall quality and variety of the meals, particularly breakfast and dinner, have been criticized by some. While there are options to dine in the nearby restaurants, the hotel's own dining area received comments about limited food choices and unappealing meal quality. There's an added inconvenience for those ordering external food delivery services, as delivery drivers are not allowed to bring food up to the rooms directly. Despite these setbacks, some guests found the meals to be a pleasant surprise in terms of flavor and enjoyment.
Rooms
Grand Continental Hotel offers rooms that are impressively spacious and comfortable with many guests appreciating the large sizes and layout. Multiple reviews highlight that the rooms are clean, well-maintained and equipped with comfortable beds, which adds to the overall comfort. Some rooms provide a park view and come with small balconies, offering a pleasant view and setting. The bathrooms in several rooms are also noted for their size and cleanliness.
However, the hotel's decor and furniture are significantly outdated with frequent mentions of old, worn-out and sometimes dirty furnishings. Some rooms suffer from maintenance issues, such as ill-fitting windows that allow noise to seep in and rooms with a lingering smell of cigarette smoke or dampness. Housekeeping appears to be inconsistent with some guests experiencing a lack of cleanliness and delays in room service.
Amenities in the rooms include kettles, tea and coffee with some upgrades including additional facilities. Yet, several reviews note missing essentials like towels or functioning air conditioning. Guests have also remarked on problems with maintenance, ranging from dusty areas and stains to malfunctioning fridges and old TVs. A recurring issue is the musty, smoky smell in some rooms and common areas.
Overall, while the rooms' spaciousness and basic comfort are acknowledged positively, there's a clear need for renovation and better upkeep to meet modern standards and improve guest satisfaction.
Beds
Guest reviews of Grand Continental Hotel present a blend of feedback regarding the beds with a notable emphasis on comfort and cleanliness. Many guests found the beds to be spacious with remarks on the availability of wide, comfortable and firm mattresses suitable for a good night's sleep. The rooms accommodate multiple sleeping arrangements, including two double beds and occasionally a separate crib for families.
Additionally, guests frequently noted the clean and well-maintained bed linens with daily changes of bedding and towels enhancing their stay. Rooms were often described as large, beautifully designed and reasonably priced, adding to the appeal for traveling families.
However, some guests reported issues with the bed's cleanliness and unpleasant odors, occasionally leading to allergic reactions. There were isolated mentions of discomfort due to firm or hard mattresses and in a few cases, the size of the beds did not meet expectations. Despite these few negative remarks, the prevailing opinion highlights the comfortable sleeping arrangements and overall satisfactory experience regarding the hotel's bedding.
Cleanliness
The Grand Continental Hotel receives mixed reviews concerning its cleanliness. On the positive side, many guests commend the hotel for its clean and spacious rooms, noting that they are well-maintained and regularly cleaned. The hotel frequently changes bedding and towels, which adds to its appeal. Clean carpets, corridors and reception areas are also appreciated by visitors. Additionally, some guests highlight the clean and organized nature of the place, as well as the presence of housekeeping services that are both prompt and professional.
However, there are significant issues that detract from these positive aspects. Several reviews mention dirty bathrooms, dusty rooms and outdated furniture. Some guests encountered bad smells in their rooms and corridors and there were reports of unpleasant odors from carpets and upholstery. The cleanliness of the hotel is sometimes inconsistent with instances of guests finding unclean bed sheets, dirty pillows and even insects. Housekeeping seems to be irregular in certain cases, not cleaning the rooms daily or missing essential items like towels and toiletries.
Overall, while the Grand Continental Hotel has commendable aspects of cleanliness and maintenance in some areas, there are notable lapses that require attention to ensure a consistently positive experience for all guests.
Staff
The reviews for the Grand Continental Hotel reveal a mix of experiences regarding the staff. On the positive side, guests frequently mention the staff's friendliness, helpfulness and professionalism. Specific employees, such as Nafisa, Safa, Faisal and Youssef, are praised for their excellent customer service and polite demeanor. Many reviewers also highlight the cooperative and accommodating nature of the reception team, noting their prompt and efficient service. The staff's welcoming attitude and supportive behavior contribute to a generally pleasant experience for many visitors.
However, there are some negative aspects noted by guests. Complaints include incidents of rudeness, slow service and issues with housekeeping, such as late cleaning and staff entering rooms without proper notice. Some guests felt that certain staff members displayed a poor attitude and lacked helpfulness. Despite these drawbacks, the positive interactions with specific staff members and the overall professionalism of the team make the hotel an appealing choice for many travelers.
Wi-Fi
Guests at the Grand Continental Hotel have shared a mixed experience regarding the hotel's Wi-Fi. On the positive side, Wi-Fi is free and has been described as good by some guests. However, many reviewers indicate that there are significant issues with the internet. Common feedback points to slow speeds and weak connections, particularly on higher floors. Several guests noted that the internet often wasn't working properly or at all in their rooms and required frequent re-registration. Some stressed that this situation needs improvement, highlighting the inconvenience caused by the unreliable service. Overall, while the Wi-Fi is complimentary, it appears that consistent upgrades are necessary to meet guest expectations.
Gym
The gym facilities at the Grand Continental Hotel receive mixed feedback from guests. While some guests have had the opportunity to use the gym and its facilities, others reported issues, such as the gym being unavailable or under maintenance for extended periods. There have been instances where the gym was not in working condition. Despite these setbacks, the hotel offers gym access in conjunction with swimming pool amenities, providing broader options for fitness enthusiasts. Overall, the gym's availability and functionality have been inconsistent, reflecting a need for reliable upkeep and communication regarding its status.
Parking
When staying at the Grand Continental Hotel, guests frequently encounter challenges with parking. The hotel does not offer on-site or free parking facilities. Visitors often have to rely on nearby municipal parking lots, which come with a fee of around 15 dirhams per day. While there are public parking spaces located opposite the hotel, these are not always readily available and can be costly.
Valet parking is also absent, which some guests find inconvenient. Overall, parking availability is limited and tends to be more of a burden, especially during peak times. The necessity of paying for parking is a recurring inconvenience and some reviewers noted the lack of prior information about these additional costs. Consequently, those planning to drive should be prepared for the additional expenses and potential difficulties in finding a convenient parking spot. Despite the clean and well-located layout of the hotel, its parking situation remains a notable drawback for many guests.
Family
The Grand Continental Hotel stands out as an ideal choice for families, particularly those traveling with young children. The spacious, clean rooms are designed to accommodate families comfortably, featuring multiple double beds and plenty of storage options with shelves, drawers and hangers. The wooden and vintage furniture adds a cozy, homey touch, contributing to a restful and pleasant stay.
The hotel is praised for its family-friendly atmosphere and safety, making it a reliable option for family vacations. Special mentions include the presence of a quaint children's park right in front of the hotel and various family entertainment areas nearby, ensuring that younger guests have ample opportunities for play and recreation.
Parents can relax knowing that the hotel is considered child-safe and suitable for all ages. Reviews from families who stayed at the hotel with three young children consistently highlight the comfort and convenience provided. Moreover, the quiet rooms ensure a peaceful environment, allowing families to unwind after a day full of activities.
Overall, the Grand Continental Hotel is highly recommended for family stays, offering great value and a perfect setting for both family vacations and bachelor trips.
Nightlife
The Grand Continental Hotel is well-positioned for those looking to explore vibrant nightlife options. Guests have praised its proximity to numerous nearby restaurants, including Indian and Arabic cuisine, as well as several liquor stores within walking distance. The area surrounding the hotel comes alive at night with many late-night boozing stores and various nightlife venues. This makes it a suitable choice for those eager to immerse themselves in the local nighttime scene. However, it may not be the best option for business travelers due to the frequent noise late into the night and some discomforts reported with the accommodation.
3 Star
The Grand Continental Hotel, classified as a three-star establishment, boasts a good location and is family-friendly, making it a solid option for travelers on a budget. Despite mixed reviews on its star rating, many guests find it compares well to other three-star hotels, noting that it is well-maintained and clean. Rooms are notably quiet, offering a peaceful stay.
On the downside, the hotel's age shows in its dated and sometimes poorly maintained furniture and interiors. Some guests have remarked on the need for improvements, especially concerning service and customer care. Room service appears to be challenging with reports of unfulfilled requests and unprofessional staff behavior. Additionally, there have been occasional concerns about cleanliness and minor pest issues.
While it offers value for money, the hotel's facilities need enhancement to meet higher standards. Small issues such as the smell of cheap air freshener in hallways and limited elevator service may affect the overall experience. Nonetheless, for those looking for an affordable, decent stay in a good location, the Grand Continental Hotel remains a viable choice for budget-conscious travelers.
Business
Grand Continental Hotel stands out as a prime choice for business travelers, thanks to its strategic location and comprehensive amenities tailored to their needs. The hotel's accessibility and proximity to city transport hubs are advantageous for anyone needing to move around quickly for meetings or work-related activities. Guests often highlight the good balance between price and location, making it an economical choice for those on business trips.
The hotel features various working facilities, including required desks and a dedicated business center, making it very suitable for working. Many favorable comments suggest that the Grand Continental Hotel is ideal for business stays, providing all the necessary amenities like business-oriented website services and adequate options for working within the premises.
While there have been occasional issues with responsiveness from reception and room service, overall, the business facilities available make it a preferred spot for travelers needing to focus on work. The hotel's competitive edge is further enhanced by its budget-friendly offerings, ensuring it remains an affordable option without compromising on essential business services. Additionally, parking is hassle-free, which adds another tick in its favor for convenience.
In summary, Grand Continental Hotel is a commendable choice for business travelers, offering excellent value for its location and work-conducive environment.
Accessible
The Grand Continental Hotel is lauded for its accessibility by guests with disabilities. Its central location offers easy access to a variety of nearby stores, shops and restaurants, making it a convenient choice for travelers who value proximity to amenities. Guests have noted that the hotel is very silent and accessible for all, providing a pleasant stay environment. The hotel's positioning also allows easy access to public transport with a bus station nearby, making it convenient for exploring the city. Additionally, the public beach is just a 10-15 minute walk away. With accessibility to important locations such as malls, the city center and other key areas, the hotel ensures that everything guests might need is within reach.
No, Grand Continental Hotel doesn't have any pool.
Yes, a spa is available at Grand Continental Hotel.
No, Grand Continental Hotel doesn't allow dogs.
No, parking facilities aren't available at Grand Continental Hotel.