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Summary of reviewsVillaggio Hotel Abu Dhabi garners generally positive reviews from guests, receiving particular praise for its prime location, which balances convenience and tranquility. Situated centrally with easy access to major sightseeing spots, free parking and the central bus station, the hotel provides a great base for both tourists and business travelers. Its proximity to the airport and serene setting near a park enhance its appeal.
Guests have a mixed view of the breakfast experience, although many appreciate the delicious buffet offerings. Some have suggested improvements in variety and cleanliness. Dinner reviews also vary with numerous guests enjoying the tasty meals and attentive restaurant staff, despite occasional service inconsistencies. The rooms receive accolades for their spaciousness, comfort, cleanliness and ambiance. The staff's friendliness and professionalism, particularly individuals like Mohamed, Ahmed, Mr. Omran and Waqas, contribute significantly to positive guest experiences, although inconsistencies in service are noted.
Cleanliness generally meets guest expectations with commendations for well-maintained rooms and common areas. However, some guests have encountered discrepancies in daily cleaning and upkeep standards. The Wi-Fi service receives mixed feedback with the public areas providing stronger connectivity compared to individual rooms. The fitness center is a highlight, offering a well-equipped and highly praised gym. The outdoor pool with its heated and well-maintained features, adds value to the guest experience, despite some maintenance concerns.
Beds at the hotel receive a range of feedback with many guests finding them comfortable, though there are mentions of worn-out and stiff mattresses. The hotel's elegant ambiance and comprehensive facilities contribute to its four-star rating, albeit with room for minor improvements. Business travelers benefit from the hotel's favorable location, well-equipped business center and conference rooms, supported by reliable Wi-Fi and professional staff.
Overall, Villaggio Hotel Abu Dhabi provides a tranquil, centrally located haven for both leisure and business guests with room for minor enhancements to achieve greater consistency in service and facilities. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Children's Pool Pool Water Slide Private Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Private Pool Rooms
Hotel with Pool Water Slide
Hotel with Children's Pool
Hotel with Heated Pool
Room Types
Superior Room Non-SmokingSpacious, modern room, including a walk-in shower.
Deluxe King Room Non-SmokingSpacious room featuring a bathroom with bath tub and separate shower.
Deluxe King Suite Non-Smoking Spacious suite offering an open-plan living and dining area. Includes a luxury bathroom with bath tub.
Executive Suite Non-SmokingEach suite has a large bedroom with a king-size bed, a bath tub and a
separate living/dining unit with the 7-piece sofa, chaise lounge and
dining table for four. An executive suite has been adapted for the needs
of our physically-challenged guest.
Junior Suite Non-SmokingThis suite offers dual purpose, living and work space in an open
style. Each room offers a king-size bed, generous sitting area with a
three-seater sofa, walk-in shower and a small terrace.
Deluxe Twin Non-smokingFeaturing free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious twin room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Royal Suite with Private Pool SmokingThe rooftop pool is a top feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as pool views. The unit has 1 bed.
Deluxe Twin SmokingOffering free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious twin room offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe King Room SmokingProviding free toiletries, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.
Deluxe King Suite SmokingThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 1 bed.
Standard Queen Room Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 1 bed.
Standard Queen Room SmokingProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 1 bed.
Superior Room SmokingThe spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.
Junior Suite SmokingThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This air-conditioned suite comprises a dining area, a flat-screen TV with cable channels a minibar and a terrace. The unit offers 1 bed.
Executive Suite SmokingThis spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
Villaggio Hotel Abu Dhabi enjoys a highly praised location that offers guests a blend of convenience and tranquility. Situated in a central area, it's close to all major sightseeing spots and city facilities, making it a prime choice for tourists. Guests appreciate the easy access to free parking and proximity to the central bus station, which simplifies transportation across the city.
The hotel's location is commended for being both quiet and central, offering calm surroundings while still being close to restaurants, amenities and the city center. For those arriving by car, the hotel is conveniently reachable and provides ample parking options. Additionally, it’s about 20 minutes from the airport, which is a plus for travelers.
The setting near a park offers a serene atmosphere, ideal for a peaceful getaway, although some guests note that the area can feel remote and recommend having a car for easier mobility. Overall, Villaggio Hotel Abu Dhabi strikes a balance between accessibility and tranquility, providing a great base for both business and leisure stays.
Breakfast
Breakfast at Villaggio Hotel Abu Dhabi evokes mixed feelings among guests. Many have praised the breakfast, describing it as tasty with a great breakfast buffet available. Positive notes highlight that the food is very tasty and the breakfast overall is good. However, there are several areas where breakfast falls short of expectations. Some guests felt that the breakfast used to be much better or that the food options were too limited. Others mentioned that the breakfast area was not clean and faced issues with noise isolation. There were also concerns about breakfast not being available or included despite it being advertised as such. Instances where guests were asked to pay for breakfast despite it being part of the reservation were also noted. Overall, while some guests enjoyed a great breakfast, others felt that improvements were needed in both variety and service.
Dinner
Villaggio Hotel Abu Dhabi offers a mixed dining experience within its premises. The hotel's restaurant and room service cuisine have received praise with many guests finding the food delicious and the restaurant staff kind and attentive. The coffeeshop is also noted as a highlight. However, some guests have encountered issues with the live band's friendliness and the hostess service. Room service meals are sometimes delivered cold and delayed and dinner for two can be somewhat pricey. While the restaurant is conveniently located next to a gym and features basic amenities, such as a water kettle and fridge, some improvements could enhance experiences, such as relocating the restaurant to the ground floor and addressing service inconsistencies. Despite the occasional hiccups, numerous guests appreciate the tasty meals provided.
Rooms
Villaggio Hotel Abu Dhabi offers a mixed experience when it comes to its rooms. On the positive side, guests generally find the rooms to be very spacious, often describing them as big, huge and comfortable. The rooms are consistently noted for being clean and well-maintained with the decor and ambiance receiving compliments. Many visitors appreciate the comfortable setting, good amenities and the quiet, tranquil environment. The style of the rooms and the external appearance of the hotel add to the overall pleasant experience. Additionally, the staff are frequently mentioned for their friendliness and willingness to assist, contributing to a good value for money stay.
However, some reviews point towards significant areas for improvement. Issues such as rooms smelling bad, lacking proper lighting and being outdated have been reported. A few guests had experiences with old and unclean rooms with some even describing plumbing issues and broken fixtures. The lack of windows or rooms being situated in the basement were also noted as discomforts, making some guests feel like they were in a confined space.
Given these mixed reviews, while the hotel's spacious, well-designed rooms and friendly staff create a comfortable stay for many, potential guests should be aware of possible inconsistencies in room upkeep and overall condition.
Beds
The beds at Villaggio Hotel Abu Dhabi have received mixed reviews from guests. On the positive side, many guests found the beds to be comfortable and cozy. Several reviews specifically mentioned the bedding being comfortable, adding to an overall restful experience. However, there were notable criticisms regarding the state and quality of some beds. A few guests reported that the beds were worn out or uncomfortable and mentioned issues with the pillow quality. There was also mention of some beds being very stiff, suggesting they may need to be updated for improved comfort. Additionally, there were concerns about the availability and service of extra beds. Overall, while some guests appreciated the comfort of the beds, there is room for improvement in ensuring consistent bed quality across all rooms.
Cleanliness
Villaggio Hotel Abu Dhabi garners mixed reviews concerning the cleanliness of its facilities. Many guests commend the hotel for its cleanliness, highlighting clean and well-maintained rooms, tidy bathrooms and spotless linens and towels. Several reviewers specifically mentioned the modern and peaceful ambiance paired with good hygiene standards. The hotel's common areas and large terraces are frequently noted for being clean and well-organized.
However, some guests encountered significant issues, particularly with the cleanliness of the furniture and common areas. Some reviews highlighted deficiencies in daily cleaning services with reports of dirty and smelly rooms, mold in the bathrooms and dust accumulations in some parts of the rooms. Several reviewers also pointed out that the standard of cleanliness in the restaurant and buffet areas was not up to mark. A few guests expressed dissatisfaction with the inconsistencies in housekeeping services and mentioned that requests for room cleaning were occasionally ignored.
Despite these concerns, many guests still appreciated the hotel's peaceful atmosphere and the politeness of the staff, which contributed to their overall comfortable stay. The combination of spaciousness, cleanliness and a good reception were positively remarked upon by several visitors, adding merit to Villaggio Hotel's appeal in Abu Dhabi.
Staff
The reviews of Villaggio Hotel Abu Dhabi highlight the staff's overall courtesy and professionalism. Many visitors praised the reception team for being particularly welcoming and accommodating with standout mentions for individuals like Mohamed and Ahmed for their helpfulness and professionalism. The room service and security teams also received positive remarks with a specific nod to the temperature-controlled pool and world-class gym facilities enhancing the guest experience.
Guests frequently appreciated the staff's attentive and polite nature, which contributed to a good atmosphere. The front desk, particularly figures like Mr. Omran and Waqas, received recognition for their generosity and quick responses to requests. The security and concierge teams were also noted for their helpfulness and friendly demeanor.
However, some guests reported negative experiences with specific members of the reception and security staff, citing unhelpful, rude and unprofessional behavior at times. Instances of slow service and poor customer service were also mentioned, indicating inconsistencies in staff performance. Despite these occasional drawbacks, the overall sentiment leans towards a positive interaction with most of the staff, contributing to a generally favorable view of the hotel's service quality.
Wi-Fi
The Villaggio Hotel Abu Dhabi offers a range of impressions regarding its Wi-Fi. Notably, some guests appreciated the public Wi-Fi for its openness and strength, an advantage for those needing consistent connectivity in common areas. However, challenges were also noted, such as Wi-Fi being described as weak in some instances and rooms lacking Wi-Fi service altogether. Additionally, the lack of password protection on the public Wi-Fi raised concerns about security for a few guests. Despite these issues, the overall experience with Wi-Fi varied with some finding it sufficient for their needs.
Gym
Villaggio Hotel Abu Dhabi boasts an impressive fitness center with a well-equipped gym that offers a variety of machines to cater to diverse workout routines. The gym frequently receives positive mentions and is considered world-class by visitors. While there were a few minor suggestions for improvement, overall, the gym facilities have left a strong positive impression on guests. Additionally, the fitness center is conveniently located next to other amenities such as the pool, adding further appeal for those looking to maintain their fitness regimen while staying at the hotel.
Pool
The pool at Villaggio Hotel Abu Dhabi has received a range of feedback from guests. On the positive side, many appreciate the heated, temperature-controlled swimming pool, which makes it suitable for winter weather. The surrounding area is frequently described as clean and beautiful with comfortable sun loungers and easy access to clean towels. A water slide adds an element of fun, especially for families with children and the private pool options are highlighted as appealing.
However, some guests noted areas that need improvement. There are mentions of the pool not being well-maintained with reports of debris like wine glasses and vegetables in the water and broken lights. Issues like ant presence and inadequate security were also highlighted. While the pool area is praised for its ambiance, especially at night, the pool size and limited timings may not meet all guests' expectations. Despite these drawbacks, many still find the poolside experience enjoyable, augmented by a poolside restaurant and a generally pleasant atmosphere. Overall, the pool area offers a mixed experience with several standout features but also some maintenance concerns.
4 Star
Villaggio Hotel Abu Dhabi boasts a wide range of facilities, creating an overall impression of classiness and elegance. Guests particularly appreciate the peace, cleanliness and relaxation offered throughout all the facilities. Despite some minor shortcomings, such as the cleanliness of the common areas and maintenance that does not entirely meet the expectations for a 4-star rating, the hotel rooms are well-maintained and receive positive feedback. The staff is consistently noted for their politeness and courteousness. While the hotel's location lacks walking-distance conveniences, it remains a solid choice for those seeking a tranquil and classy stay.
Business
Villaggio Hotel Abu Dhabi offers business travelers a practical and comfortable experience. The hotel is favorably located, providing easy access to key areas and amenities. The business center located next to the lobby adds convenience for those in need of a professional workspace. Notably, the conference rooms are well-equipped, making it an ideal place for meetings and events. WiFi connectivity is reliable throughout the hotel, including areas outside the guest rooms, which is beneficial for working remotely. Guests have praised the customer service and the highly professional staff. Additionally, the hotel offers good value for money with excellent bedding ensuring a restful stay. However, it may be less practical for guests arriving with a lot of luggage. Overall, Villaggio Hotel Abu Dhabi stands out for its solid business facilities and service.
Outdoor Pool
The outdoor pool at Villaggio Hotel Abu Dhabi offers a clean and inviting environment for guests. The large pool is well-maintained and fresh towels are readily available, adding to the convenience. Sun loungers are provided for relaxation and the heated pool ensures comfort regardless of the weather. While the pool has limited operating hours, the presence of a lifeguard enhances safety for all swimmers.
Yes, Villaggio Hotel Abu Dhabi has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Pool Water Slide, Private Pool, Outdoor Pool.
Yes, a spa is available at Villaggio Hotel Abu Dhabi.
No, Villaggio Hotel Abu Dhabi doesn't allow dogs.
No, parking facilities aren't available at Villaggio Hotel Abu Dhabi.