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Best Western Hotel Santa Caterina

Acireale , Via Santa Caterina 42/b (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBest Western Hotel Santa Caterina in Acireale presents an attractive option for travelers, thanks to its convenient location and striking sea views. Nestled in a beautiful town, the hotel offers easy access to important points in Catania and nearby attractions like Etna, Taormina, Giardini Naxos and Acireale, making it a strategic starting point for various excursions. Despite being situated between a busy road and a train track, the tranquility of the hotel's ambiance and its proximity to the airport enhance its appeal. The helpful staff and well-equipped rooms further complement the overall experience.

Guests consistently praise the breakfast experience for its variety and quality, featuring both sweet and savory options and local favorites. The opportunity to enjoy breakfast with breathtaking sea views adds to its charm. Similarly, dinner at the hotel’s restaurant is lauded for its refined and spectacular cuisine, professional service and a pleasant terrace that offers refreshing breezes and excellent views. Despite minor criticisms, the dining experiences are overwhelmingly positive.

The rooms are frequently described as clean, comfortable and spacious with some offering balconies that reveal stunning sea views. While a few rooms are noted to be on the smaller side, they still maintain high standards of cleanliness and functionality. The hotel ensures immaculate conditions across the facility, including the pool area, which provides a serene and clean environment for relaxation, complemented by a lovely garden setting.

Multiple reviews highlight the extraordinary friendliness and professionalism of the staff, creating a welcoming atmosphere and ensuring guest satisfaction. The reception service stands out for its exceptional assistance and hospitality.

The hotel's pool is another well-received feature, offering a peaceful retreat with magnificent sea views. Although some mention its small size, the cleanliness and pleasant setting make it an enjoyable attribute. Parking at the hotel is generally convenient with free facilities directly in front of the hotel, though the limited number of spaces can sometimes lead to minor inconveniences.

Overall, the Best Western Hotel Santa Caterina offers a delightful stay with exceptional service, comfortable accommodations and outstanding dining, making it a compelling option for visitors to Acireale and surrounding areas.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Junior Suite with whirlpool The hot tub and spa bath are the special features of this suite. This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views.

Standard Queen Room with Single Bed Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a wardrobe. The unit offers 2 beds.

Standard Queen Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room provides air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.

About Best Western Hotel Santa Caterina

License: 19087004A201257, IT087004A1DA28B2D4

Guest Reviews

8.7

Very Good

Location

Nestled in a beautiful town, the Best Western Hotel Santa Caterina enjoys a convenient location that provides easy access to some of the important points in Catania, as well as being ideally positioned for trips to nearby attractions such as Etna, Taormina, Giardini Naxos and Acireale. The hotel is a great starting point for avoiding traffic jams in Catania while still staying close to the city center.

One of the standout features of its location is the breathtaking sea view, perfect for a relaxing break. The quiet and cozy ambiance of the place ensures a comfortable stay. Additionally, the proximity to the airport makes it a well-located option for travelers planning to fly in or out of Catania.

However, it's worth noting that the hotel is situated between a busy road and a train track, which can detract from the picturesque aspect of the location. Despite this, the hotel's strategic position, splendid sea views and exceptional value for money make up for the minor inconveniences. The hotel's helpful staff and well-equipped rooms further enhance the overall experience.

Breakfast

The breakfast experience at Best Western Hotel Santa Caterina in Acireale receives high praise from guests for its variety, quality and the breathtaking views that accompany it. Described as excellent, enjoyable and abundant, the breakfast offerings include both sweet and savory options that satisfy diverse tastes. Guests particularly appreciate the opportunity to make fresh juice, as well as savoring local favorites like cassata and scrambled eggs. The breakfast buffet features simple yet delicious items and many highlight the exceptional value it offers, especially with the option of enjoying it for an additional €5.

The dining ambiance adds to the experience with many guests noting the beautiful sea views from the breakfast area. While some guests expressed a desire for more savory options, the overall sentiment points to a satisfying start to the day, made even better by the hospitality of the staff. For those enjoying both breakfast and dinner at the hotel, the dining experiences are consistently described as exceptional. Though a few reviews mention that breakfast was just decent, these comments are few and far between with the majority of guests lauding the breakfast as a highlight of their stay.

Dinner

The dinner experience at Best Western Hotel Santa Caterina garners high praise from guests who have enjoyed its culinary offerings. The restaurant stands out for its excellent and refined cuisine, consistently delivering very good and spectacular food. Diners appreciate the variety of inviting local dishes with some even calling it the best restaurant they encountered during their stay in Sicily.

The restaurant pairs professional service with quality meals and many guests enjoy dining on the very nice terrace that offers excellent views and a refreshing breeze, particularly during warmer days. Convenience is another highlight, as the in-house restaurant remains open late, allowing guests to have a good dinner even after a late arrival. Prices are reasonable, enhancing the overall dining experience.

While most reviews are positive, a few note that the food occasionally does not meet expectations. However, these instances are rare and do not detract significantly from the general appreciation of the restaurant's offerings. The picturesque setting, combined with a lovely pool and a delicious breakfast variety, including standout items like cassata and scrambled eggs, rounds out the overall positive dining experience at Best Western Hotel Santa Caterina.

Rooms

Guests at the Best Western Hotel Santa Caterina consistently praise the rooms for being clean, comfortable and welcoming. Many find the rooms to be quite spacious with some highlighting the addition of balconies that offer stunning sea views. Most rooms are described as well-equipped with every comfort, ensuring a pleasant stay. The beds also receive positive mentions for their comfort. Though a few rooms are noted as being small, they are still clean and well-functioning. The hotel features spacious and elegant rooms, some with very comfortable bathrooms and showers. Reviews particularly emphasize the breathtaking views from rooms, especially those categorized as Junior Suites or those with a sea view. Overall, the clean structure and friendly staff further enhance the positive experience noted by guests.

Beds

The Best Western Hotel Santa Caterina generally receives favorable feedback regarding its beds. Many guests describe the beds as comfortable and particularly commend the bedding. Terms such as perfect, very comfortable and excellent are often used to characterize the overall sleeping experience. However, sentiments do vary with some mentioning that the mattresses felt too hard and a few pointing out discomfort with old mattresses and pillows. Overall, while the majority of guests have positive remarks about the bedding, a handful of reviews highlight areas for improvement.

Cleanliness

Best Western Hotel Santa Caterina consistently impresses guests with its dedication to cleanliness. The hotel is praised for its immaculate rooms and bathrooms, which are kept in perfect condition, aligning with the high standards expected from Best Western. The entire facility, including the pool, is noted for being exceptionally clean and well-maintained. Guests appreciate the regular and punctual cleaning service, highlighting the hotel's commitment to tidiness and order. The professionalism of the staff in maintaining such a clean environment is also frequently mentioned. While the overall feedback focuses on cleanliness, it is worth noting that there were isolated instances of dust in rooms and the presence of ants. Overall, the hotel's cleanliness significantly enhances the comfort and enjoyment of its visitors.

Staff

The reviews for the Best Western Hotel Santa Caterina consistently highlight the remarkable quality of the staff. Guests frequently mention the friendliness, attentiveness and professionalism experienced during their stay. The staff is described as extraordinarily friendly, always kind and highly professional. Whether interacting with receptionists or room cleaners, visitors note that the team is consistently cheery and helpful, making every request a priority. The reception service stands out with many guests appreciating the exceptional assistance provided at the very first request. The consistent courtesy, hospitality and cooperation of the staff create a welcoming atmosphere, ensuring a pleasant and comfortable experience for all visitors.

Pool

Nestled in a picturesque location, Best Western Hotel Santa Caterina boasts a variety of positive attributes, particularly regarding its pool area. Many guests have expressed delight over the very nice and beautiful pool, which offers a clean and refreshing spot to relax. The pool is frequently described as a nice addition to the stay, providing a peaceful and quiet retreat. Surrounded by a green setting and a great garden area, the pool offers a tranquil ambiance, enhanced by the magnificent view of the sea.

The hotel pool is also noted to be very clean with pleasant working hours from 9:00 AM to 7:00 PM, accommodating guests' schedules. Although some guests mentioned the pool is small, it still serves as a lovely and enjoyable feature of the hotel. The wide steps add convenience and the overall cleanliness and maintenance contribute significantly to guests' satisfaction. Whether seeking a place for relaxation or to enjoy a splendid sea view, the pool at Best Western Hotel Santa Caterina clearly adds great value to the stay.

Parking

Best Western Hotel Santa Caterina offers a range of parking facilities that are generally well-received by guests. The hotel provides free parking, which is appreciated by many visitors with reserved spaces available directly on the property. Guests commend the excellent parking facilities, noting the convenience of easy, free parking right at the entrance. Parking is available and well-positioned, often directly in front of the hotel, making access straightforward for those with vehicles.

However, the parking area is somewhat limited, particularly since it is shared with an on-site restaurant. With approximately 3.5 spaces available, this can sometimes fall short of accommodating all guests, leading to some inconvenience. Despite these limitations, many guests found the parking convenient and well-appreciated during their stay.

Yes, Best Western Hotel Santa Caterina has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Best Western Hotel Santa Caterina.

Yes, Best Western Hotel Santa Caterina welcomes dogs.

Yes, parking facilities are available at Best Western Hotel Santa Caterina.

No, Best Western Hotel Santa Caterina doesn't have a gym.

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