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Summary of reviewsThe Renaissance Dallas Addison hotel has received numerous positive reviews from guests with the staff being a highlight of many experiences. Guests have praised the friendly and accommodating nature of the staff, particularly at check-in and during banquets. Personalized touches, such as staff members bringing a cake to a guest's room, were greatly appreciated. Many individual staff members were mentioned by name, including Liliana and Antonio, who were described as great at their respective roles. Overall, guests repeatedly mentioned the great staff and friendly, courteous service with one guest even noting the manager on duty as exemplifying these qualities. Show more
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Hotel with Spa
The Renaissance Salon & Spa in Addison, Texas offers a peaceful retreat for those looking to rejuvenate their mind, body, and soul. A full menu of services including massages, facials, beauty treatments, and wellness therapies are available to soothe and revitalize. From eye treatments to men's services, there is something for everyone. Scalp and hair treatments, lip treatments, and waxing are also on the menu. Whether seeking a single treatment or an entire day of pampering, guests will leave feeling refreshed and renewed.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Double Room with Two Double BedsThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Double Room with Two Double Beds - High FloorThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Room with 2 Double Beds - Concierge LevelThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe King Room - High FloorThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a flat-screen TV with cable channels, a safe deposit box, a carpeted floor and heating. The unit offers 1 bed.
Deluxe King RoomThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a safe deposit box, a carpeted floor and heating. The unit has 1 bed.
King RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Concierge Level King Room - Hearing AccessibleThe unit has 1 bed.
Guest Reviews
7.9
Good
Rooms
Travelers who have recently stayed at the Renaissance Dallas Addison have expressed an overall positive experience in terms of the hotel's rooms. Many guests have fallen in love with the room's decor and have found the beds to be incredibly comfortable. Additionally, the rooms have been described as modern and spacious, meeting high standards of acceptability. The hotel's commitment to cleanliness has impressed guests with many commenting on the high quality of the amenities available in the rooms. Visitors have also enjoyed the view from their rooms and have found the individual shampoo, conditioner and body wash an added bonus, describing it as a nice and sanitary touch. However, the hotel is currently undergoing renovation and some guests have reported dirty rooms and issues such as crumbs on the floor and bloodstains on the sheets. In one instance, a refrigerator was found to be unplugged. Nonetheless, many guests have expressed an overall positive sentiment towards the hotel's rooms and describe the hotel as very nice.
Staff
The staff at Renaissance Dallas Addison proved to be a highlight of many guest experiences with numerous mentions of their friendliness and accommodating nature. Customer service at check-in was particularly praised with guests noting that staff were great despite being overwhelmed at times. The banquet staff also received high commendations for their wonderful service. Personalized touches such as Arthur and Sylvester bringing a cake to a guest's room were greatly appreciated. Names of individual staff members were also mentioned, including Liliana who was described as great at the restaurant and Antonio who was super nice at checkout. Overall, guests repeatedly mentioned the great staff, friendly and courteous service with one guest even noting the manager on duty as exemplifying these qualities.
Yes, Renaissance Dallas Addison has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Renaissance Dallas Addison.
No, Renaissance Dallas Addison doesn't allow dogs.
Yes, parking facilities are available at Renaissance Dallas Addison.