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Summary of reviewsSwiss Inn Teda Hotel & Aqua Park has garnered a predominantly positive reputation, particularly when it comes to catering to families and offering a relaxing stay for its guests. This review summary reflects the following highlights and areas that could benefit from improvement:
The location of the hotel has mixed reviews. While it's conveniently near Cairo, it's also positioned within an industrial area surrounded by factories, which results in an unpleasant view and air quality concerns. The distance from the beach, requiring a 15 to 30-minute shuttle bus ride, adds to the inconvenience, making it less appealing for those prioritizing proximity to the sea.
Breakfast at the hotel generally receives praise for its taste and quality with many guests describing it as delicious and varied. However, there are notable suggestions for improvement, including a need for more variety and freshness and better organization.
Dinner experiences are also mixed with guests appreciating the tasty and diverse meals provided. Nonetheless, some criticisms include limited options, lack of variety and occasional poor quality in certain sections like desserts.
The hotel rooms are positively noted for being clean, spacious and well-decorated with good views. However, there are complaints about the small size of some rooms, old furniture and maintenance issues, such as cleanliness and provision of amenities.
Cleanliness throughout the hotel, including the Aqua Park, is generally praised. Guests often commend the housekeeping staff for their diligent work. However, a few cleanliness issues are noted in specific areas like rooms and pool maintenance.
The staff consistently receive high marks for their friendliness, professionalism and dedicated service. Guests frequently comment on the helpfulness of various staff members across different departments, enhancing the overall guest experience.
Wi-Fi services receive a mixed response with some guests commending the quality, while others mention weak signals and inconsistent connectivity.
The spa services are well-regarded with guests highlighting the relaxing benefits and professionalism of the spa team. The Aqua Park and well-maintained main pool also contribute positively to guest experiences.
Pool facilities are considered favorable for families, particularly the children's pool and Aqua Park. However, adult pools face criticism for cleanliness and maintenance issues. Despite these, many guests still enjoy the pool facilities, particularly for children's activities.
Parking at the hotel is generally sufficient with organized spots, although there are instances of limited capacity, especially in the garage. Security attendants and a shuttle service help manage any inconvenience.
The hotel stands out as an ideal destination for families with its child-friendly amenities, amusement parks and dedicated kids' areas. Reviews emphasize the safety and cleanliness of the children's areas and the convenience of accessing various amenities within the hotel, making it a popular choice for family vacations.
Overall, guests of the Swiss Inn Teda Hotel & Aqua Park appreciate the thoughtful family-oriented services, the friendly and professional staff and the enjoyable facilities, making for a comfortable and fun stay despite some noted areas that could benefit from enhancements. Show more
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Categories
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Children's Pool Pool Water Slide Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Resort with Pool Water Slide
Resort with Children's Pool
Resort with Heated Pool
Room Types
Standard Double or Twin RoomFeaturing a balcony with Garden Back side view, this air-conditioned room offers a flat-screen TV and a minibar. The bathroom includes a shower.
Junior Suite with Pool ViewThis modern, air-conditioned suite offers a separate living room with satellite flat-screen TV. Facilities include a wardrobe, a minibar and a telephone. The bathroom is fitted with a shower.
Standard Pool View for Egyptians & Residents OnlyFeaturing a balcony with pool view, this air-conditioned room offers a satellite flat-screen TV, a desk and a minibar. The bathroom is fitted with a shower.
This room rate is for Egyptians and local residents only.
Presidential Suite for Egyptians & Residents onlyFeaturing a balcony with pool view, this air-conditioned suite offers a small seating area with flat-screen satellite TV. Facilities include a minibar, a safety deposit box and a desk. A spa bath is fitted in the bathroom.
This room rate is for Egyptians and local residents only.
Economy Twin Room for Egyptians & Residents OnlyThis twin room with a view on the kids area and located in the escape family extension, has air conditioning and minibar.
This room rate is for Egyptians and local residents only.
Only twin beds, no King size bed and no extra bed can be added.
Family Standard for Egyptians & Residents OnlyThis Family room with a view on the kids area and located in the escape family extension, contains 3 single beds + sofa cum-bed// no extra bed can be added, has air conditioning and minibar, kettle.
This room rate is for Egyptians and local residents only.
Family Duplex for Egyptians & Residents OnlyThis Family Duplex room features a view of the the kids play area. The 1st floor is a bedroom with 3 single beds, the ground floor is a living room with a sofa cum-bed and features a minibar, electric kettle and a patio.
Please note that no extra beds can be added to this room type.
This room rate is for Egyptians and local residents only.
Double or Twin Room with Pool ViewFeaturing a balcony with pool view, this air-conditioned room offers a satellite flat-screen TV, a desk and a minibar. The bathroom is fitted with a shower.
Junior Suite for Egyptians & Residents Onlyhis modern, air-conditioned suite offers a separate living room with satellite flat-screen TV. Facilities include a wardrobe, a minibar and a telephone. The bathroom is fitted with a shower.
This room rate is for Egyptians and local residents only.
Presidential SuiteFeaturing a balcony with pool view, this air-conditioned suite offers a small seating area with flat-screen satellite TV. Facilities include a minibar, a safety deposit box and a desk. A spa bath is fitted in the bathroom.
Standard City View for Egyptians & Residents OnlyFeaturing a balcony with garden view, this air-conditioned room offers a flat-screen TV and a minibar. The bathroom includes a shower.
This room rate is for Egyptians and local residents only.
Guest Reviews
6.9
Rated
Location
Swiss Inn Teda Hotel & Aqua Park garners considerable attention when it comes to its location. The hotel is situated near Cairo, an aspect that receives some approval. However, the majority of reviews highlight significant drawbacks tied to its location. Many point out that the hotel is nestled within an industrial area surrounded by factories, which leads to an unpleasant view and air quality concerns. Additionally, the road leading to the hotel is often described as bad and uncomfortable, exacerbating the overall negative impression of the location.
A consistent theme among the reviews is the significant distance from the hotel to the beach. Guests frequently mention that the beach is around a 15 to 30-minute journey via a hotel bus, which runs regularly but adds to the inconvenience. This aspect makes the hotel less ideal for those who prioritize proximity to the sea during their stay.
Despite the presence of two fun parks within the hotel premises, the isolated nature of the location with few surrounding attractions detracts from the overall experience. Many reviewers also note that the hotel is distant from any town center or external services, making it less accessible for varied activities and daily necessities.
In summary, while the Swiss Inn Teda Hotel & Aqua Park offers some conveniences, such as a beach shuttle, the overall sentiment regarding its location remains critical due to its industrial surroundings, distance from the beach and lack of nearby attractions.
Breakfast
The breakfast experience at Swiss Inn Teda Hotel & Aqua Park receives a mix of feedback from guests. On the positive side, many guests praise the taste and quality of the breakfast, often describing it as very good, delicious and with adequate variety. The breakfast service is generally appreciated for its taste and included options, contributing to a satisfying start to the day.
However, there are notable areas for improvement. Several guests mention a lack of variety and repetition in the breakfast menu with some reporting the same offerings for multiple days. Concerns are also raised about the freshness and quality of certain items, particularly in the bakery section. There is a recurring issue with the absence of drinking water and other beverages at breakfast, which has detracted from the overall experience for some guests.
Furthermore, the breakfast timing seems to be inconvenient for some with early start times and certain types of food running out quickly. Organizational aspects, such as chaotic arrangements for items like eggs, have also been highlighted. Although the breakfast is generally rated as good, these areas suggest there is room for enhancement to better meet guest expectations.
Dinner
Dinner at Swiss Inn Teda Hotel & Aqua Park receives a mix of feedback from guests. Positively, many guests appreciated the inclusion of breakfast and dinner, describing the meals as tasty, varied and overall good quality. Numerous reviews highlight the delicious food available and commend the diverse buffet options, especially emphasizing the positive experiences with dinner.
However, there are notable areas for improvement. Some guests mentioned that dinner options were limited and lacked variety with specific complaints about the poor quality of the dessert section. Issues such as no refilling, unsatisfactory pasta and lack of seasoning and beverages also surfaced in the reviews. On the downside, a few guests found the dinner quality subpar with some going as far as to say the food was not fit for consumption on certain occasions.
Although the dinner experiences seem to vary, the general consensus is that while the food can be good and diverse, there continue to be concerns about variety and quality that the hotel might need to address.
Rooms
The guest reviews for Swiss Inn Teda Hotel & Aqua Park reveal a mix of positive and negative feedback about the hotel's rooms. Many guests found the rooms to be clean and spacious with new furniture and interesting decorations. There were several mentions of large, well-maintained rooms with good views, especially those overlooking the pool. Early check-in and room upgrades were appreciated by some guests.
However, there were numerous complaints about the small size of many rooms, old and worn-out furniture and poor room maintenance. Issues with cleanliness, such as dirty towels not being changed, ants and unpleasant odors, were frequently mentioned. The sofa beds were described as uncomfortable and several guests noted that room service was subpar. Additionally, the lack of amenities like shampoo and shower gel, weak lighting and poor sound insulation were highlighted as areas needing improvement. Despite the negative aspects, the hotel's aqua park and friendly staff did contribute positively to many guests' experiences.
Beds
Guests at the Swiss Inn Teda Hotel & Aqua Park have shared diverse feedback about the beds. While some highlight the comfort, particularly noting that the "bed is comfortable" and appreciating the "comfort beds," others point out significant issues with bed quality. Several reviews mention that the mattresses are dry, old and uncomfortable and they criticize the use of metal mattress springs and the joining of two single beds, which affects comfort. Extra beds also garner negative feedback with some describing them as dangerous, in bad condition or simply uncomfortable. The size of the beds has also been noted as small by some guests, contributing to an overall mixed impression. Positive mentions include the well-furnished suites and attentive housekeeping, which might offset some of the concerns related to the bedding.
Cleanliness
The Swiss Inn Teda Hotel & Aqua Park garners mixed reviews regarding cleanliness. On a positive note, many guests appreciate the clean and spacious rooms, noting that the general cleanliness of the hotel is very good. The surroundings and the Aqua Park are frequently praised for being well-maintained and clean. The housekeeping staff often receive accolades for their diligent work, ensuring that many aspects of the hotel meet good hygiene standards.
However, several areas need improvement. Some guests report cleanliness issues in their rooms and bathrooms with specific mentions of bad odors, dirty pool water and poorly maintained facilities like rusting bathroom fixtures and visible signs of neglect. The pool's cleanliness is also a recurring concern. Some reviews mention that the cleanliness of the dining area and the state of the dishes do not meet expectations.
While the hotel's overall cleanliness earns commendations from various guests, there is a noticeable inconsistency, particularly in room maintenance and pool hygiene. Basic maintenance and thorough cleaning would help in addressing these issues, thereby enhancing the overall guest experience.
Staff
Visitors to the Swiss Inn Teda Hotel & Aqua Park consistently praise the hotel's staff for their friendliness, professionalism and dedication to excellent service. From reception to housekeeping and the animation team, the staff members are noted for being courteous, supportive and always ready to help. The front office, particularly individuals like Mr. Mohamed Attia and Mr. Ramy, are frequently highlighted for their welcoming and respectful demeanor.
Guests appreciate the high level of elegance, taste and professionalism exhibited by all staff members. The housekeeping team, including specific mentions of Mr. Amr S. and Mr. Mohamed, are commended for their politeness and efficient service. The animation team is recognized for their positive interaction with children, making for a delightful family experience.
Team members at the Aqua Park, restaurant and room service also receive accolades for being cooperative and attentive, ensuring that guests' needs are met promptly and courteously. Notable mentions include Ms. Yomna from Guest Relations for her helpfulness and Mr. Ahmed Salah, the lifeguard, for his dedicated service.
While there are occasional mentions of staff expecting tips or showing unfriendliness, these instances are relatively rare compared to the overwhelming positive feedback. Overall, the Swiss Inn Teda Hotel & Aqua Park staff are described as embodying hospitality, making the stay enjoyable and comfortable for all guests.
Wi-Fi
Swiss Inn Teda Hotel & Aqua Park offers a mixed experience when it comes to Wi-Fi services. While some guests commend the excellent Wi-Fi network and good signal strength, a significant number of reviews highlight issues with connectivity. Free internet access is available inside the rooms, but many guests report very weak signals, slow speeds and frequent disconnections, particularly during the evening hours. Overall, the Wi-Fi quality is described as inconsistent and erratic with several reviewers noting the need for better coverage and more stable internet connections.
Spa
The Swiss Inn Teda Hotel & Aqua Park boasts an impressive spa that guests frequently commend for its relaxation benefits. The spa services, including massages, are highlighted as excellent, providing a soothing escape for visitors. The spa team is often praised for their professionalism and dedication, receiving special thanks for their efforts. For those looking to unwind, the hotel offers a range of facilities that contribute to a pleasant and rejuvenating experience. In addition to the spa, the well-maintained main pool and the Aqua Park also stand out, ensuring that guests have access to various enjoyable and clean amenities during their stay.
Pool
The pool facilities at Swiss Inn Teda Hotel & Aqua Park receive mixed receptions from guests but are generally regarded favorably for family activities. The swimming pools, including an enjoyable children’s pool and an aqua park, are frequently highlighted as being especially good for kids. There's a small heated pool specifically for children and water slides are also available, making it a hit among younger visitors.
The adult pools, however, draw some criticism for cleanliness and maintenance issues. Some guests noted that the pool water could be cleaner with occasional mentions of green algae and dirty walls and stairs. Additionally, the adult pools are not heated and the main pool is described as small and crowded, especially on weekends. The pool area also reportedly suffers from a lack of sufficient maintenance and adherence to pool hours can be sporadic. The pool restaurant is considered expensive by some and there is a mention of high prices for using the pool facilities.
Despite these criticisms, many guests still enjoyed their time at the pools, citing that the water in some pools was very clean and they appreciated the well-maintained overall pool facilities. Children's enjoyment of the aqua park and pools is a common positive note across reviews.
Parking
The Swiss Inn Teda Hotel & Aqua Park offers an organized parking area with enough slots available for guests, ensuring a relatively smooth experience for those driving to the hotel. There are safe parking spots inside the hotel, providing added peace of mind. However, there have been mentions of limited parking, particularly in the garage and in some instances, guests may be directed to park outside on the street. Despite this, the security attendants are dedicated and watchful, contributing to a sense of safety for vehicles parked outside. For those required to park off-site, a shuttle bus service helps manage the inconvenience, although the proximity to a busy road with heavy truck traffic has been noted. Overall, parking is adequate but with some limitations in capacity and coverage.
Family
Swiss Inn Teda Hotel & Aqua Park is heralded as an ideal destination for families, particularly those with children. The hotel's family-friendly atmosphere and abundance of kid-centric activities make it a perfect spot for a family vacation. The facilities are well-suited for children with specific mentions of amusement parks, water parks and designated kids' areas ensuring that the young members of the family are both entertained and safe.
The amusement park and the city of games, located conveniently close to the hotel, have received high praise, creating an outstanding experience for families. The provision of a points card for the amusement park elevates the stay, allowing children to fully immerse themselves in the fun without added hassle for parents. Activities such as animation and kids games, along with a supportive and friendly animation team, add to the delightful experiences curated for children.
Safety is a paramount feature of the Swiss Inn Teda Hotel with numerous reviews highlighting that the children’s areas are secure. The cleanliness of the hotel, particularly its main pool, is frequently noted, affirming a well-maintained environment. The structured layout of the hotel ensures easy access to various amenities, meaning families do not need to walk far to reach restaurants, swimming pools or entertainment zones, adding convenience to comfort.
Guests have highlighted that their children enjoyed the activities and facilities immensely, ranging from the dinosaur park to the various water parks tailored for different age groups. The thoughtful setup of family rooms and family sections within the hotel underscores its commitment to creating a cohesive and enjoyable experience for families. The reasonable animation team also ensures that there’s always something engaging for children.
Despite some rooms not being modern and the presence of dangerous steps at the pool, the hotel’s overall ambiance, activities and safety measures for children make it an excellent choice for family vacations. The focus on providing enjoyable, safe and fun experiences means that parents can relax and be happy, knowing their children are well-catered for and entertained.
4 Star
Swiss Inn Teda Hotel & Aqua Park presents an overall nice experience with some notable highlights and areas for improvement. While the hotel claims a four-star rating, several guests question this classification, noting that it more closely aligns with a three-star standard in some aspects. The hotel's vibrant and brightly colored rooms, adorned with Chinese drawings, have received mixed reviews with some finding them uncomfortable and reminiscent of student accommodations rather than premium lodgings.
The Aqua Park and main pool are appreciated by guests, though there is room for improvement in terms of water cleanliness. In terms of amenities, the Wi-Fi quality meets four-star expectations, providing a reliable connection for business or leisure needs. While not modern, the hotel maintains cleanliness, which is highly praised by visitors.
All in all, Swiss Inn Teda Hotel & Aqua Park offers good value with areas that could benefit from enhancements to meet the high expectations of a four-star establishment consistently.
Business
Swiss Inn Teda Hotel & Aqua Park caters to business travelers with a well-equipped business center, making it a convenient choice for urgent visits and work-related needs. Its strategic location in the industrial area is perfect for those needing proximity to their workplaces. However, some areas require attention; the business rooms and facilities are limited and in need of improvement and upgrades. The absence of external services may pose a challenge for some guests. Despite these drawbacks, the hotel is clearly geared towards business purposes.
Accessible
Swiss Inn Teda Hotel & Aqua Park receives positive feedback for its accessibility. Guests commend the good accessibility for the disabled, particularly noting the accessible routes to both the pool and the beach. The hotel offers accessible bathrooms, benefiting those with mobility challenges. The location near Cairo and the hotel's proximity are highlighted as factors that enhance accessibility.
Despite these positives, there are comments suggesting that certain accessible areas within the hotel could benefit from improvement to further accommodate disabled guests. The hotel's presence in an industrial area where directions can be unclear is also mentioned. Overall, the hotel ensures a good level of accessibility but has room for enhancements in some areas.
Pool Water Slide
The Swiss Inn Teda Hotel & Aqua Park offers an enticing array of entertainment options, particularly highlighted by its highly praised pool with water slides. The aqua park is consistently noted as a standout feature with its engaging water games catering to both children and adults. Guests appreciate the well-designed pool area, which includes impressive water slides and varied games. The aqua park itself is often described as beautiful, amazing and very fun, delivering an enjoyable experience for children. Despite one mention of being slightly dilapidated, the overall impression remains positive with many vacationers commending the enjoyable and entertaining atmosphere, likening it to a city of games and dinosaurs.
Heated Pool
The Swiss Inn Teda Hotel & Aqua Park offers a mixed experience with its pool facilities. While the heated pool is available and appreciated by some guests, it appears that its availability is not consistent with reports of it not operating at times. The main pool is noted as being excellent for kids, providing an enjoyable space for young visitors. However, guests looking for a warm swim might be disappointed, as many mention the lack of heating in both the aqua park and pools, leading to very cold water. Despite these issues, the presence of a dedicated kids' pool positively contributes to the hotel's family-friendly environment.
Outdoor Pool
The Swiss Inn Teda Hotel & Aqua Park offers a variety of outdoor pool experiences that have garnered mixed feedback from guests. Visitors appreciate the presence of a large outdoor pool and a specific heated pool for children, which maintains a comfortable temperature with a depth of 40 cm. The pool area is frequently highlighted as one of the hotel's best features, particularly for families with water slides that are well-suited for children adding to the appeal. However, despite the positive remarks, some guests noted concerns regarding cleanliness, mentioning that the main pool walls and stairs can be dirty. Additionally, the main pool is not heated, which could be a downside for travelers looking for a consistently warm swim. Overall, while the pool areas and the amenities like daily free pool tickets and a poolside restaurant are appreciated, improvements in maintenance could elevate the guest experience significantly.
Yes, Swiss Inn Teda Hotel & Aqua Park has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Swiss Inn Teda Hotel & Aqua Park.
No, Swiss Inn Teda Hotel & Aqua Park doesn't allow dogs.
Yes, parking facilities are available at Swiss Inn Teda Hotel & Aqua Park.