Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsAquabella Hôtel & Spa enjoys a superbly central location in Aix-en-Provence, making it an ideal base for exploring the city's historic sites, vibrant scenes and culinary delights on foot. Its positioning near key attractions and the peaceful ambiance of its gardens and common areas provide guests with a serene retreat despite being in a bustling city. The tranquil setting is complemented by a spacious pool, excellent spa and beautiful city rooftop views, creating an overall restful experience enhanced by warm and helpful customer service.
The hotel’s breakfast experience is often described as generous, varied and of high quality with an extensive selection of sweet and savory items that are fresh and delicious. The dining setting, including a lovely terrace next to the pool, further enhances the pleasant start to guests’ days. The hotel’s restaurant receives consistent praise for its superb cuisine, beautiful presentation and friendly staff, making it a favored dining option. While there were occasional criticisms about certain meals and pricing, the general sentiment toward the dining experience remains overwhelmingly positive.
Rooms at Aquabella Hôtel & Spa are commended for their comfort, spaciousness and cleanliness. Many guests highlight the cozy bedding, well-maintained amenities and relaxing balconies with views. The hotel impresses with its high cleanliness standards, ensuring a tidy and inviting atmosphere throughout the property. The staff's professionalism and friendliness are significant selling points, creating a warm and welcoming environment that many guests appreciate.
Aquabella Hôtel & Spa's exceptional spa facilities are a central feature, highly praised for their modern, well-kept amenities and relaxing atmosphere. The gym also stands out with its excellent, well-equipped facilities, catering to various fitness needs. The pool area is frequently noted for its fantastic amenities, beautiful design and relaxing ambiance, although it can become crowded during busy times.
Overall, Aquabella Hôtel & Spa stands out for its strategic location, exceptional cleanliness, comfortable accommodations and high-quality dining and spa facilities, making it a highly recommended destination for a pleasant and relaxing stay in Aix-en-Provence. Show more
Read review summaries for all categories
Categories
Hotel with EV Charging Stations
Luxury Hotel
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel for Adults Only
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Room Types
Comfort Double RoomThis room offers a flat-screen TV with satellite channels, a minibar and a wardrobe.
Please note that the half-board rate includes a 3-course meal. Drinks are not included.
Comfort Twin RoomThis room offers a flat-screen TV with satellite channels, a minibar and a wardrobe.
Please note that the half-board rate includes a 3-course meal. Drinks are not included.
Privilege Twin Room with BalconyTwin room with a balcony overlooking the roofs of Aix en Provence.
Please note that this room is for 2 adults only. No extra beds can be accommodated in this room.
Please note that the half-board rate includes a 3-course meal. Drinks are not included.
Privilege Double Room with balconyThis room has a balcony and offers a view of the old city.
Please note that this room is for 2 adults only. No extra beds can be accommodated in this room.
Please note that the half-board rate includes a 3-course meal. Drinks are not included.
Guest Reviews
8.6
Very Good
Location
Nestled in the heart of Aix-en-Provence, the Aquabella Hôtel & Spa boasts a superbly central location that is ideal for exploring the city's historic sites and vibrant scenes. Positioned just a stone's throw away from key attractions, restaurants, bars and shops, the hotel offers unparalleled convenience, allowing guests to stroll through charming streets and alleys with ease. The proximity to the old town and Cours Mirabeau means that visitors can immerse themselves in the cultural and culinary delights of Aix without the need for transportation.
Guests frequently celebrated the quiet yet central setting, highlighting the unique blend of being situated in a bustling city while enjoying the peace of lovely gardens and well-curated common areas. The tranquil oasis provided by the hotel grounds, along with facilities such as a spacious pool and excellent spa, adds to the overall restful experience.
The property's advantageous location not only facilitates convenient access to tourist spots and amenities but also offers beautiful views of the city rooftops and a pleasant atmosphere for a relaxing stay. Many patrons appreciated the warm and helpful customer service, excellent breakfast and the top-notch hotel facilities that complemented their visit.
Overall, Aquabella Hôtel & Spa’s geographic and strategic placement in Aix-en-Provence makes it a standout choice for travelers looking to fully experience the city on foot, enjoy its historical essence and revel in a serene retreat.
Breakfast
Aquabella Hôtel & Spa has garnered numerous positive reviews for its breakfast experience with many guests praising the hearty, varied and high-quality offerings. The breakfast buffet is especially highlighted for its extensive selection and fresh, delightful options with many describing it as generous, abundant and superb. Guests appreciate the range of sweet and savory items and enjoy starting their day with fresh products and a diverse array of choices.
The dining setting, including the lovely terrace next to the swimming pool, adds to the pleasant experience and the beautifully decorated breakfast area enhances the overall ambiance. However, a few guests mentioned that the breakfast price is somewhat steep and there were occasional issues with overcrowding and a shortage of products during peak times, especially on Sunday. Some critiques included the quality of hot items like scrambled eggs and beans, which were sometimes served lukewarm or cold.
Overall, the breakfast at Aquabella Hôtel & Spa is mostly described as delicious, varied and of very good quality, making it a substantial and satisfying start to the day for many visitors.
Dinner
Discovering the culinary offerings at Aquabella Hôtel & Spa reveals a dining experience marked by consistently high praise for its restaurant. Described as amazing and very good, the restaurant features excellent cuisine that is both diverse and well-executed. Patrons enjoy beautiful presentations and superb food, making it a top choice for many. Friendly and helpful staff enhance the dining experience further, contributing to the establishment's pleasant ambiance.
The restaurant stands out not just for its food but also for its atmosphere. Although some reviews suggest that a dimmer, cozier setting might enhance the environment, the overall feedback remains positive. Diners appreciate the fresh, quality products and the creative original dishes presented with a very nice atmosphere.
Breakfast offerings also receive high marks, noted for being excellent and generous. The buffet breakfast has been especially well-received. Guests frequently mention the divine cuisine, highlighting dishes such as the caramelized apple dessert as unforgettable moments.
However, the restaurant does have its occasional pitfalls. Some reviews mention that certain meals, such as grilled fish and in-room dining, were not up to par with instances of food being burnt, cold or even inedible. There are also comments about the limited menu options and the prices being on the higher side.
Despite these occasional lapses, the general consensus remains overwhelmingly positive. Many guests recount delightful experiences, declaring the restaurant to be classy with fair prices for the quality of dining offered. A refined menu ensures that both lunch and dinner are memorable, making the restaurant at Aquabella Hôtel & Spa a standout feature of the hotel.
Rooms
Aquabella Hôtel & Spa offers a variety of rooms, most of which are widely commended for their comfort and cleanliness. Spaciousness is a standout feature with many guests appreciating the generous room sizes and well-arranged layouts. Several reviews highlight the modern and aesthetically pleasing décor, although a few mention it appears dated in places.
Comfort is assured with cozy bedding and well-maintained amenities, ensuring a restful stay. The rooms are also well-equipped, boasting conveniences such as refrigerators, kettles and Nespresso machines. Balconies provide relaxing views, adding to the overall room appeal.
Cleanliness is a strong point with recurring praise for the tidy bathrooms and overall hygiene standards. However, there are mentions of occasional maintenance issues, such as problematic air conditioning or non-functional tablets in rooms.
Noise levels vary with some guests enjoying quiet environments while others noted external disturbances. Despite these minor drawbacks, the rooms generally offer a comfortable and serene retreat.
The hotel also features nicely decorated communal areas, like an elegant dining space and an inviting pool area, bolstering its reputation as a comfortable and well-equipped facility. The thoughtful touches, such as bathrobes and complementary toiletries, contribute to the relaxing ambiance.
In summary, Aquabella Hôtel & Spa provides comfortable, spacious and well-equipped accommodations, ensuring a pleasant stay for guests who don’t mind occasional hiccups with maintenance or noise.
Beds
Aquabella Hôtel & Spa receives mostly positive feedback regarding its beds and bedding. Guests frequently highlight the comfort and quality of the beds, often describing them as comfortable, very comfortable and extremely comfortable. Exceptional bedding is also a consistent theme with many noting the superb or perfect bedding quality.
Room cleanliness complements the comfortable beds, enhancing the overall guest experience. Guests appreciate the well-decorated bedrooms and most find the beds to be of good size and comfort. King-size beds and large double bed rooms are particularly noted for their spaciousness and comfort.
However, a few minor critiques do surface. Some guests mention that the beds are a bit small or narrow and a handful find the beds too soft or note issues with the mattress quality. Despite these occasional concerns, the general consensus remains positive with many praising the huge, comfy beds and the excellent bedding provided by the hotel. Overall, the high-quality bedding and comfortable sleep experience stand out as key aspects of Aquabella Hôtel & Spa's appeal.
Cleanliness
Aquabella Hôtel & Spa impresses guests with its exceptional cleanliness and well-maintained environment. The rooms are described as very clean, comfortable and beautifully arranged with daily housekeeping ensuring they remain in pristine condition. The hotel itself, alongside its facilities like the steam room and spa, maintains a high standard of hygiene and cleanliness, leaving visitors pleased with their overall experience.
Despite some minor critiques suggesting the need for refreshing certain aspects of the cleanliness and updates to bathroom ventilation, the hotel's dedication to cleanliness remains notable. Clean and functional spaces, both in guest rooms and common areas, contribute to a tidy and inviting atmosphere. Additionally, excellent service and the consistent replenishment of room amenities such as water bottles and coffee capsules add to the positive experience.
Overall, Aquabella Hôtel & Spa stands out for its immaculate cleanliness, comfortable rooms and well-maintained facilities, making it a highly recommended destination for travelers seeking a hygienic and pleasant stay.
Staff
The reviews for 'Aquabella Hôtel & Spa' consistently highlight the hotel staff's remarkable professionalism and friendliness. Guests frequently describe encounters with a helpful, attentive and very welcoming team, making their stays particularly enjoyable. From the reception to housekeeping, spa and bar, the staff's dedication to customer service shines through. Many reviews emphasize the competence and courteous nature of the employees. Names like Lucas are mentioned positively, praising their professionalism.
However, a few reviews point out inconsistencies in staff behavior, particularly noting some instances where the reception staff could be more prompt and accommodating. Despite these occasional lapses, the overall sentiment towards the team's efficiency and kindness remains overwhelmingly positive with many guests appreciating the staff's ability to create a warm and familial atmosphere.
This high level of customer service is a selling point for the hotel, contributing significantly to the pleasant and cozy ambiance that repeat visitors look forward to experiencing again.
Wi-Fi
The Aquabella Hôtel & Spa offers complimentary WiFi, which is available in both public areas and guest rooms. Guests appreciate the excellent coverage and good reception in the common areas, describing the internet as good or excellent in these spots. However, reviews highlight that WiFi in the rooms can be problematic, often being slow or unreliable with frequent connection drops. In some instances, the signal in the rooms is reported to be very weak or non-existent. While the free access is a positive, overall internet performance could be improved to enhance the guest experience.
Spa
Aquabella Hôtel & Spa offers a rejuvenating escape surrounded by greenery. The hotel’s spa frequently impresses with its modern, well-kept facilities and chic ambiance. Visitors consistently praise the spa’s cleanliness and the relaxing atmosphere of its various amenities, including a spacious sauna, hammam, jacuzzi and thermal baths. The massage services also receive high marks for their excellence.
The spa’s design has been described as beautiful and the areas for relaxation ample, making it an outstanding feature that contributes to a highly enjoyable stay. Many guests appreciate that access to the spa is included in the price, highlighting its value. The spa area is generally easy to access and isn’t overly crowded, though there are occasional mentions of busier periods.
Guests find the spa’s heated outdoor pool and garden area particularly delightful, adding to the serene experience. The friendliness of the staff at the spa enhances the welcoming environment. Although some note that the spa area could benefit from additional regulation due to occasional noise and crowding, the overall feedback emphasizes its delightful, modern and comprehensive facilities.
In summary, the Aquabella Hôtel & Spa appears to be an exceptional choice for those seeking wellness and relaxation during their stay in Aix with its excellent spa facilities playing a central role in its appeal.
Gym
The gym at Aquabella Hôtel & Spa receives high praise for its excellent facilities and modern, well-equipped environment. Guests consistently highlight the variety and quality of the gym's equipment, noting that it is very new and maintained to a high standard. The spacious area caters to various fitness needs and the gym's accessibility throughout the stay has been appreciated. Some reviews mention the gym's exceptional temperature, hinting at a need for better climate control. Overall, the gym is described as a standout feature of the hotel, alongside other impressive sports and spa facilities.
Pool
Aquabella Hôtel & Spa boasts a pool area that guests frequently praise for its fantastic amenities and ambience. The outdoor pool is highlighted for being beautiful, well-maintained and nicely integrated with the garden, providing a relaxing atmosphere with ample deck chairs and towels. The heated pool adds an extra touch of luxury, appealing to those seeking a warm swim. Many reviews commend the pool for being clean, clear and spacious, making it a delightful spot for relaxation.
Guests appreciate the pleasant and superb pool area with its appealing design and cozy environment. The pool is described as awesome, splendid and magnificent, offering a beautiful setting to unwind. The presence of a restaurant and bar by the pool enhances the overall experience, making it a popular spot to relax and socialize.
However, some drawbacks are mentioned, including the indoor pool being cold and the outdoor pool often becoming crowded with a lack of sun loungers on busy days. These instances of crowding and inconsistency in pool hours slightly mar the otherwise excellent facilities. Despite this, the positive aspects of the pool and its surrounding areas seem to outweigh these minor inconveniences, making it a highly recommended feature of Aquabella Hôtel & Spa.
Nightlife
Aquabella Hôtel & Spa enjoys a prime location near the old city center, placing guests within close walking distance to a lively nightlife area. The hotel is conveniently situated on the edge of the city center, making it easy for visitors to explore and enjoy a variety of bars and restaurants. Many nightlife spots are a short stroll away, offering a vibrant and engaging experience for guests seeking evening entertainment. The hotel's pool and lobby area could enhance the experience even further, particularly if drinks were made available.
4 Star
Nestled in an attractive location, 'Aquabella Hôtel & Spa' boasts a range of facilities that can provide a satisfying stay for many guests, though reactions to its four-star rating are mixed. Some visitors feel the hotel meets or even exceeds the expectations for its rating, complimenting its high-quality structure and the well-maintained facilities. The spa, complete with a sauna, steam room, sensory showers and Jacuzzi, is particularly highlighted as a standout feature contributing to the overall high-quality experience.
However, there are notable criticisms regarding the service standards. Several reviews point out that the staff can be unprofessional and that customer service, particularly at reception and breakfast, does not live up to four-star expectations. Room service also received mixed feedback with some mentioning persistent disturbances during rest periods and overall unpleasant experiences. Certain details were mentioned as needing improvement for the hotel to fully meet its four-star status and the unexpected closure of the restaurant on a Monday contributed to some guests' dissatisfaction.
Despite these shortcomings, others found their stay to be perfect, underscoring the beauty and quality of this four-star hotel. While it might not consistently meet four-star standards familiar to international travelers, especially those from Germany, it still garners praise and repeat visits from those who appreciate its positives.
Business
Aquabella Hôtel & Spa boasts commendable facilities and services catering specifically to business travelers. Set in a business-friendly and easily accessible location, it proves to be a prime choice for those on work trips. The hotel offers a dedicated business center and a well-managed business area, complemented by a restaurant, making it ideal for networking and meetings. Its strategic location in the busy center of the city adds to its appeal, ensuring that business guests can enjoy both convenience and efficiency during their stay.
Accessible
Aquabella Hôtel & Spa is noted for its accessible facilities, making it suitable for guests with disabilities. The spa area is particularly easy to access and the bathroom accessibility is described as adequate. However, some aspects of access present challenges. Parking is difficult with guests unable to park directly in front of the hotel and the provided parking information being inaccurate. Additionally, there is no valet service and no assistance with luggage during check-in or checkout, which could pose inconveniences. Navigating to the hotel itself has been reported as complicated and not well-signposted, suggesting room for improvement in directional guidance. Despite these points, the hotel remains a solid option for those needing accessible accommodations.
Heated Pool
The Aquabella Hôtel & Spa boasts a very nice outdoor heated pool maintained at a comfortable 28 degrees. Guests appreciate the accessibility of the heated outdoor pool, which is also referred to as a shallow heated pool and a heated swimming pool. It's a notable feature for those seeking relaxation opportunities alongside the heated seats in the hot sauna. However, it should be noted that availability may sometimes be an issue.
Outdoor Pool
Nestled amidst well-manicured gardens, the outdoor pool at Aquabella Hôtel & Spa receives high praise for its beauty and inviting atmosphere. Guests frequently describe the pool as large, well-maintained and even heated, providing a superb swimming experience. The pool area is noted to be cozy and well-organized, contributing to a very pleasant ambiance. The beautiful pool seamlessly integrates with the surrounding garden and terrace, enhancing the overall allure of the hotel's outdoor space. Availability of the pool even after check-out adds a convenient touch for late travelers. Overall, the outdoor pool at Aquabella Hôtel & Spa is described as a delightful addition to guests' stays, providing a refreshing retreat in a lovely setting.
Luxury
Aquabella Hôtel & Spa offers a luxurious experience with modern and tasteful design. This rather new property boasts upscale facilities that never disappoint in delivering high quality services. Guests appreciate the overall atmosphere of the establishment, which combines chic and simple luxury decor. The professional staff ensures immediate availability, contributing to a seamless stay. The rooms are described as luxurious and impeccably clean. A top-notch spa, complete with a pool, enhances the experience, while a nice restaurant on-site adds to the appeal. Despite offering excellent value for money, some visitors note that the prices can be high. Nevertheless, the perfect location and the blend of modern aesthetics make this hotel a desirable choice for those seeking luxurious accommodations.
Romantic
Aquabella Hôtel & Spa, nestled in a serene and tranquil location, exudes romance at every corner. Known for being an idyllic spot for a romantic getaway, it offers a perfect setting for couples looking to unwind and reconnect. The ambiance, marked by exquisite design and a great atmosphere, sets the tone for a truly relaxing experience.
Guests have continually praised the romantic atmosphere of the hotel, describing it as a bubble of well-being. The spa facilities, including a hammam and heat room, provide plenty of relaxing opportunities, making it easy to feel pampered and rejuvenated. The pool, surrounded by spacious lounging areas, further enhances the tranquil experience.
The hotel's location is ideal for short stays in Aix, offering plenty of activities, especially in the summer. A unique touch during winter is the hotel's free ice rink, perfect for romantic nights under the stars.
Whether spending an evening in the hotel or exploring the surrounding area, couples are sure to appreciate the thoughtful amenities and supremely relaxing environment. Aquabella Hôtel & Spa stands out as an exceptional choice for a romantic retreat, offering guests an unforgettable experience filled with relaxation and romance.
Yes, Aquabella Hôtel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Aquabella Hôtel & Spa.
Yes, Aquabella Hôtel & Spa welcomes dogs.
No, parking facilities aren't available at Aquabella Hôtel & Spa.