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Crown Tower Hotel

Al Jubail , Opposite Naval Base, King Abdul Aziz Road (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCrown Tower Hotel stands out as an exceptional choice for travelers, offering a prime location that provides excellent accessibility and convenience. Positioned conveniently on the main highway near Dammam Airport, the hotel offers easy access to supermarkets, laundry facilities, coffee shops, barber shops and a variety of dining options. The tranquil setting and stunning sea views add to its charm, making it a serene retreat. Guests appreciate the hotel's cleanliness and value for money, as well as its central location, which allows for effortless exploration of Jubail Corniche and other parts of the city.

The cleanliness of the hotel receives significant praise with many guests highlighting the meticulous upkeep of rooms and common areas, contributing to an overall positive experience. The staff at Crown Tower Hotel, particularly receptionists like Asma, Najla and Abdul Rahman, are frequently commended for their courteous and professional behavior, enhancing the overall guest experience.

Breakfast at the hotel is widely appreciated for its variety and quality with many guests enjoying the remarkable views from the ninth-floor venue. Despite occasional criticisms regarding limited buffet options and specific service issues, the consensus remains favorable, celebrating the extensive, varied buffet and the courteous breakfast staff. Dinner experiences are mixed with some guests appreciating the tasty food, particularly the seafood on Fridays, while others note limitations in the menu and slow service.

The rooms at Crown Tower Hotel are praised for being spacious, clean and well-equipped, providing a comfortable and relaxing environment. Guests often highlight the contemporary layout, sea views and essential amenities such as balconies and in-room microwaves. Minor issues such as maintenance needs and occasional cigarette smells were noted, but these do not significantly detract from the overall positive reviews.

Free and private parking is available and generally appreciated for its convenience, although the limited number of shaded spots can sometimes be a drawback. Families find the hotel accommodating with amenities like a private pool that enhance the experience, though some challenges like inconsistent housekeeping and food smells from adjacent restaurants are mentioned.

Business travelers find the hotel to be a solid choice, valuing the well-designed rooms and professional service. The inclusion of amenities such as a Braille panel in the elevator reflects the hotel's commitment to accessibility. While improvements in Wi-Fi connectivity would be beneficial, the overall experience for business-oriented stays remains positive.

Lastly, the peaceful and tranquil environment of Crown Tower Hotel makes it a suitable option for romantic getaways with balcony views contributing to a serene atmosphere. Despite minor negative feedback regarding the hotel corridors and some rooms, the hotel remains a solid option for those seeking a quiet escape.

Overall, Crown Tower Hotel impresses with its excellent location, cleanliness, professional staff and comfortable accommodations, making it a highly recommended choice for various types of travelers.
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Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types

Twin Room with Sea View Featuring a sea view, this air-conditioned room offers a flat-screen TV, a minibar and a wardrobe. The bathroom is fitted with bath, free toiletries and slippers.

Suite with City View Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a bidet. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

Superior Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 2 beds.

Executive Suite Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a bidet. The spacious suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.

King Suite with Ocean View Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and a bidet. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as sea views. The unit offers 1 bed.

About Crown Tower Hotel

License: 10000629

Guest Reviews

8.2

Very Good

Location

Crown Tower Hotel enjoys an enviable location, making it an excellent choice for travelers. Situated conveniently on the main highway, the property is easy to find and offers exceptional accessibility from Dammam Airport. Guests appreciate its proximity to a variety of essential services and amenities, including supermarkets, laundry facilities, coffee shops, barber shops and numerous dining options with a notable Yemeni restaurant nearby. The hotel's tranquility enhances its appeal, offering a calm and serene setting perfect for unwinding.

One of the standout features is the stunning sea view, which adds a touch of scenic beauty to the well-maintained and spacious rooms. Guests consistently highlight the exceptional cleanliness of the hotel and the overall value for money. The central location also places visitors within easy reach of Jubail Corniche and other parts of Jubail city, allowing for effortless exploration of the area.

In addition to the superb location, the hotel staff, including notable mentions of Miss Saher and Mr. Chris, receive high praise for their cooperative and helpful nature. This commendable level of service, combined with a perfect location and excellent facilities, such as ample parking, makes Crown Tower Hotel a standout choice for those visiting Jubail.

Breakfast

When it comes to breakfast at Crown Tower Hotel, the overall sentiment leans strongly towards positive with many guests praising the variety and quality of the morning meal. Words like "great," "excellent," and "delicious" frequently appear and visitors often commend the extensive, varied buffet that includes additional extras upon request. A noteworthy highlight is the breakfast venue on the ninth floor, which offers remarkable views of the sea or the cityscape, adding an extra layer of enjoyment to the dining experience.

The breakfast service is also appreciated with several mentions of a courteous and respectful staff ready to assist. However, there were occasional mentions of subpar experiences, such as limited buffet options and incidents involving food quality. There were also specific complaints about the absence of juice during check-in and issues with breakfast delivery to rooms. Despite these criticisms, the consensus remains that the breakfast, paired with the stunning views, is one of the highlights of staying at the Crown Tower Hotel.

Dinner

The dinner experience at Crown Tower Hotel offers a mix of opinions from guests. Positive highlights include good and tasty food at reasonable costs and great room service with many praising the seafood dinner on Fridays as amazing. Guests appreciate the restaurant's cleanliness and organization, as well as the friendly service provided by the staff. However, there are also notable drawbacks. Some found the dinner buffet to be of average quality for a 4-star hotel, noted it had a limited menu and observed that food portions were small. A recurring complaint is the slow service with instances of cold food and specific dishes like lasagne receiving negative feedback. Families with children might find the options lacking, as the menu predominantly features pasta with white sauce as the recurring child-friendly option.

Rooms

A stay at Crown Tower Hotel is highlighted by spacious, clean and well-equipped rooms that guests consistently praise. Most guests found their rooms to be large and comfortable, often describing them as tidy, neat and hygienic. The serene atmosphere and clean furniture contributed to a calming environment, perfect for relaxation. Many enjoyed the rooms’ contemporary layout, panoramic sea views and the availability of essential amenities, including balconies with partial beach views and in-room microwaves.

Upgrades to suite rooms were an appreciated touch, offering extra space and additional features such as sofas and kitchen facilities. The hotel's room service received high marks for efficiency and politeness, ensuring a smooth check-in and check-out process. Furthermore, the excellent behavior and helpfulness of the reception staff enhanced the overall guest experience.

However, a few issues were noted. Some guests experienced problems with the room cards not working efficiently and there were occasional maintenance needs like balcony doors not closing properly. The presence of cigarette smells and misleading room view descriptions also detracted from some stays.

Despite these drawbacks, Crown Tower Hotel’s rooms generally offer a comfortable and spacious retreat with many guests highlighting the cleanliness, calmness and beautiful views as key positives of their stay.

Beds

Guests at Crown Tower Hotel consistently highlight the comfort and cleanliness of the beds as a major positive aspect of their stay. Many found the mattresses to be comfortable, firm and clean, contributing to a relaxing experience. Common feedback includes praise for the cozy and well-maintained state of the beds with several guests impressed by the overall cleanliness of the rooms. However, there were a few concerns, such as disturbances from maintenance and neighboring rooms, issues with bed assignments and some guests found the pillows too soft or the beds making sounds. Despite these minor issues, the overwhelming sentiment is that the beds greatly enhance the overall comfort of the stay at the hotel.

Cleanliness

The Crown Tower Hotel has garnered significant praise for its cleanliness with numerous guests highlighting the meticulous upkeep of the rooms and common areas. Many reviewers repeatedly mentioned the hotel's excellent cleanliness, describing it as very clean, tidy and well-maintained. The spacious rooms and their furnishings were often highlighted for being both clean and comfortable, contributing to an overall positive experience.

Moreover, the cleanliness extended to various facilities throughout the hotel, including the bathrooms, which guests noted as generally clean, though some reviews pointed out occasional need for more attention in specific spots. The reception and service also received commendations, frequently coupled with remarks about spotless rooms and the cooperative staff.

Despite the overwhelming positivity, a few reviewers observed minor issues such as stain marks on blankets, bedsheets and couches. Additionally, some guests noted that room cleaning services, while thorough, occasionally took longer than expected and personal items were sometimes not returned to their original places.

Overall, the Crown Tower Hotel impresses with its high standards of cleanliness, leaving guests pleased with tidy rooms, clean facilities and an inviting atmosphere. Minor imperfections do exist but do little to overshadow the general satisfaction regarding the hotel's pristine condition.

Staff

The reviews of Crown Tower Hotel highlight a range of experiences with the hotel staff, focusing primarily on their professionalism and friendliness. Guests frequently praise the reception staff for their courteous and polite behavior with names like Asma, Najla, Amani, Abdul Rahman, Asmaa and Hadeel earning specific mentions for their exemplary service and professional handling of guest needs.

The hotel management and reception are noted for their exceptional hospitality and cooperative nature, ensuring that guests feel welcomed and attended to promptly. The staff's willingness to go the extra mile and their respectful and friendly demeanor significantly contribute to the guests' overall positive impression.

However, not all reviews are entirely favorable. Some guests have expressed dissatisfaction with certain aspects of customer service, citing issues such as unresponsiveness and unprofessionalism from a few staff members, as well as particular incidents where service fell short of expectations.

Despite these occasional concerns, the majority opinion underscores the staff's helpfulness, professionalism and friendliness. The reception and front office teams, in particular, are appreciated for their elegant and respectful treatment of guests, making a notable impact on the overall guest experience at the hotel.

Wi-Fi

The Crown Tower Hotel receives mixed feedback regarding its Wi-Fi services. While a few guests have praised the hotel for having excellent WiFi, the majority have noted issues with the internet connection. Common complaints include a weak WiFi signal, patchy connectivity and very slow speeds, which can hinder basic online activities such as viewing images on Google Maps. Other reviews suggest that both the hotel’s internet and the mobile network (particularly Mobily) experience poor performance. Improvement in internet speed and reliability could enhance the overall guest experience.

Parking

Guests generally appreciated the presence of free and private parking at the Crown Tower Hotel, often highlighting the convenience and peace of mind that it brought. Many found the parking facilities to be efficient and well-maintained, ensuring that they didn't have to worry about parking availability. The shaded parking spots were particularly praised, although some noted that the number of available spaces can sometimes be limited and the parking area can get crowded. While several guests mentioned that the car parking service was somewhat slow, the presence of attentive security added a reassuring touch. Overall, the parking situation at the hotel was seen as satisfactory and a significant plus point by most guests.

Family

Crown Tower Hotel, a destination with mixed reviews, aims to provide a family-friendly environment though it presents some challenges. The hotel features amenities such as a private pool and a small family pool, making it a potentially ideal spot for families looking to relax and unwind. The ability to book the entire club free of charge is particularly appealing for larger groups seeking privacy and exclusivity.

However, there are some drawbacks that might affect the overall experience. Several reviews mentioned a persistent food smell emanating from an adjacent restaurant, which can be particularly bothersome in the rooms located at the back of the hotel. Additionally, the level of housekeeping service was inconsistent with some guests noting that their rooms were not cleaned regularly during their stay. The reception staff also appeared to be less than helpful when it came to booking and reservation queries.

Despite these issues, many guests found the hotel to be a peaceful retreat suitable for family stays with ample space that the kids enjoyed.

Business

Crown Tower Hotel has garnered praise for being an excellent choice for business travelers. It offers valuable amenities catering to professional needs, such as well-designed rooms and essential facilities. The staff at the hotel are noted for their customer service skills, consistently providing professional and courteous assistance. This attention to detail and service makes the establishment a very good option for those on business trips. Additionally, the presence of a Braille panel in the elevator highlights the hotel's commitment to accessibility for guests with visual impairments. Although there is a lack of news and sports channels on the TV, the overall experience remains positive for business-oriented stays.

Romantic

Crown Tower Hotel offers a tranquil and peaceful environment that is ideal for a relaxing stay. Many guests find the balcony views particularly conducive to a romantic atmosphere, making it a great choice for couples. Although the hotel exudes a certain tranquility, some visitors note that it can feel somewhat soulless. The hotel is also family-friendly, providing ample amenities for a pleasant short stay. Despite the serene surroundings, aspects such as the hotel corridors and some of the rooms have received negative feedback, but overall, it remains a solid option for those seeking a quiet and romantic getaway.

No, Crown Tower Hotel doesn't have any pool.

Yes, a spa is available at Crown Tower Hotel.

No, Crown Tower Hotel doesn't allow dogs.

Yes, parking facilities are available at Crown Tower Hotel.

Yes, Crown Tower Hotel has a gym.

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