InterContinental Al Jubail Resort
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Summary of reviewsInterContinental Al Jubail Resort is widely appreciated for its tranquil and strategic location, comfortably situated outside the crowded urban environment, yet conveniently close to Fanateer Beach and other local attractions. The resort’s peaceful ambiance, combined with easy access to various attractions, makes it perfect for both leisure and business travelers.
Guests consistently laud the breakfast experience, complimenting the diverse, fresh and delicious buffet options, including a standout omelette station and French toast. The breakfast is served by a professional and accommodating staff in a spacious and comfortable setting that enhances the dining experience. Despite minor critiques concerning outdoor breakfast venues, the overriding feedback is one of satisfaction.
Dinner experiences receive both praise and constructive feedback. The Ramadan Iftar and Al Diwan Restaurant are particularly noted for their excellent quality and service, although some guests found the dinner buffet lacking in variety. Overall, the positive mentions of specific dining experiences outweigh the few negative reviews.
Room accommodations at the resort are largely praised for their cleanliness, spaciousness and comfort. The rooms are equipped with necessary amenities and the soundproofing adds to the tranquil atmosphere. Particular staff members receive high praise for their service. However, feedback suggests that some rooms require updates and maintenance to match the standards of newer sections.
The spotless cleanliness of the resort, from the rooms to public areas, is a key highlight. While the beach occasionally requires more frequent cleaning due to visitor influx, the overall cleanliness and hygiene standards receive commendations from guests, contributing to a hygienic and pleasant environment.
The resort staff consistently earn high praise for exceptional service with mentions of staff members going above and beyond to ensure a comfortable stay. The friendly, efficient and professional demeanor of the staff, from the reception to the restaurant, leaves a lasting positive impression on guests.
The gym and fitness facilities, including a sports club and specialized ladies' gym area, are appreciated for their cleanliness and adequacy. Despite some feedback about being slightly outdated, the gym serves its purpose for fitness enthusiasts.
The resort’s private beach is a significant draw, celebrated for its cleanliness and family-friendly atmosphere. Amenities such as free towels and water enhance the beach experience. Some logistical issues, like early closing times and occasional seaweed, are noted but do not overshadow the beach’s overall appeal.
Parking at the resort is commended for its convenience with ample accessible spaces and valet services, although some guests wish for more shaded parking spaces.
InterContinental Al Jubail Resort shines as a family-friendly destination, offering numerous activities and amenities to keep both children and adults entertained and comfortable. From dedicated pools and playgrounds to family-oriented dining and entertainment options, the resort caters well to families looking for a fun and relaxing getaway.
Comfortable beds contribute positively to the guest experience, but there are occasional mentions of discomfort regarding bed quality.
While feedback on whether the resort lives up to its five-star rating is mixed with some guests praising it for exceeding expectations and others pointing out areas for improvement, the overall experience at the resort is predominantly positive, making it a favored destination for many visitors.
Categories
Guests consistently laud the breakfast experience, complimenting the diverse, fresh and delicious buffet options, including a standout omelette station and French toast. The breakfast is served by a professional and accommodating staff in a spacious and comfortable setting that enhances the dining experience. Despite minor critiques concerning outdoor breakfast venues, the overriding feedback is one of satisfaction.
Dinner experiences receive both praise and constructive feedback. The Ramadan Iftar and Al Diwan Restaurant are particularly noted for their excellent quality and service, although some guests found the dinner buffet lacking in variety. Overall, the positive mentions of specific dining experiences outweigh the few negative reviews.
Room accommodations at the resort are largely praised for their cleanliness, spaciousness and comfort. The rooms are equipped with necessary amenities and the soundproofing adds to the tranquil atmosphere. Particular staff members receive high praise for their service. However, feedback suggests that some rooms require updates and maintenance to match the standards of newer sections.
The spotless cleanliness of the resort, from the rooms to public areas, is a key highlight. While the beach occasionally requires more frequent cleaning due to visitor influx, the overall cleanliness and hygiene standards receive commendations from guests, contributing to a hygienic and pleasant environment.
The resort staff consistently earn high praise for exceptional service with mentions of staff members going above and beyond to ensure a comfortable stay. The friendly, efficient and professional demeanor of the staff, from the reception to the restaurant, leaves a lasting positive impression on guests.
The gym and fitness facilities, including a sports club and specialized ladies' gym area, are appreciated for their cleanliness and adequacy. Despite some feedback about being slightly outdated, the gym serves its purpose for fitness enthusiasts.
The resort’s private beach is a significant draw, celebrated for its cleanliness and family-friendly atmosphere. Amenities such as free towels and water enhance the beach experience. Some logistical issues, like early closing times and occasional seaweed, are noted but do not overshadow the beach’s overall appeal.
Parking at the resort is commended for its convenience with ample accessible spaces and valet services, although some guests wish for more shaded parking spaces.
InterContinental Al Jubail Resort shines as a family-friendly destination, offering numerous activities and amenities to keep both children and adults entertained and comfortable. From dedicated pools and playgrounds to family-oriented dining and entertainment options, the resort caters well to families looking for a fun and relaxing getaway.
Comfortable beds contribute positively to the guest experience, but there are occasional mentions of discomfort regarding bed quality.
While feedback on whether the resort lives up to its five-star rating is mixed with some guests praising it for exceeding expectations and others pointing out areas for improvement, the overall experience at the resort is predominantly positive, making it a favored destination for many visitors.
Luxury Hotel
Beachfront Hotel
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
About InterContinental Al Jubail Resort
License: 10007571
Guest Reviews
Location
While some reviews mention that the hotel is far from the beach and lacks sea views from the rooms, the overall feedback regarding the location remains positive. The spacious place with a beautiful beach adds to the appeal and the resort's private beach is frequently praised as a delightful feature. Guests also commend the helpful and professional staff, particularly at the reception.
Overall, the location of InterContinental Al Jubail Resort, combined with its facilities and peaceful ambiance, makes it a favored choice for those visiting Jubail.
Breakfast
Many reviewers commend the professional and accommodating restaurant staff, which enhances the overall dining experience. The breakfast setting itself is often noted for its spaciousness and comfort, contributing positively to guests' morning routines. Some guests also enjoy the inclusion of additional amenities like the breakfast pool, adding to the resort’s appeal.
However, a few reviewers express concerns about the breakfast venue, particularly when it is hosted in an outdoor tent. Issues such as the distance from the rooms, lack of air conditioning and presence of insects, including flies, detract from an otherwise favorable experience for some travelers. Despite these drawbacks, the overwhelming sentiment remains positive with guests enjoying the variety, taste and overall excellence of the breakfast offerings at this luxury resort.
Dinner
The Al Diwan Restaurant has been highlighted for its excellent dining experience and its cleanliness and delicious food also received commendations. Another review noted the quality of dining at the beachside café or restaurant, adding to the diversity of dining options.
However, there have been mentions of some shortcomings. Certain guests found the dinner buffet lacking, describing it as very poor with limited variety and missing courses. There were also concerns about the improper access to dinner rooms and uncleanliness during specific themed nights, which detracted from the overall experience. The absence of an open buffet dinner and issues with dinner arrangements were also noted.
Overall, the dining experience at InterContinental Al Jubail Resort showcases both high praises in specific areas and opportunities for improvement in others.
Rooms
The hotel staff, particularly Ms. Manar and Mr. Ejaz, receive high marks for their exceptional welcome, contributing positively to the overall guest experience. Guests also appreciate the cleanliness standards with rooms being clean and sanitized, making for a hygienic stay.
However, several areas need improvement. Some rooms are described as outdated, requiring maintenance and renovation. Specific complaints include small windows, ventilation issues and occasional unpleasant odors. The older section of the hotel, in particular, is criticized for feeling cold and damp, while the newer section is seen as a significant improvement.
Room size varies with some guests finding them spacious and comfortable, while others feel they are too small for the price. Additionally, logistical issues such as delayed room delivery, air conditioning problems and smoking odors have been mentioned.
Overall, while the InterContinental Al Jubail Resort promises a clean and mostly comfortable stay with excellent staff service, attention to room updates and maintenance would enhance the guest experience.
Beds
However, there are some mentions of discomfort, as a few guests found the bed mattresses and pillows not up to their expectations. Instances such as receiving twin beds late and describing the beds as stuffy also surfaced. Despite these occasional criticisms, the general sentiment leans towards a positive experience regarding bed comfort at the resort.
Cleanliness
The beach at the resort also receives positive acknowledgments for being a clean and appealing spot for family swimming. The private beach facilities provide a pristine environment, although there are occasional remarks about the need for more frequent cleaning due to external visitor influx.
Throughout the resort, whether in rooms or public areas, cleanliness and comfort are highlighted repeatedly. Coupled with an attentive and helpful staff, the hygiene standards enhance the overall guest experience.
However, it is worth noting that a few reviews mention that the cleanliness can deteriorate at times with specific references to the beach and some aspects of room service requiring improvement. Despite these occasional concerns, the dominant narrative remains highly favorable regarding the resort's cleanliness and the meticulous care taken to maintain a welcoming and sanitized environment.
Staff
Guests repeatedly express gratitude towards the helpfulness and welcoming nature of the reception team with specific mentions of their efficiency from the moment of arrival to departure. Employees like Kamrul and Mr. Ijaz are noted for their assistance with baggage, while restaurant staff, including managers like Mr. Rajout and front-line servers, exemplify hospitality.
Service in the restaurant and other facilities is often described as excellent with special acknowledgments to individuals like Mr. Jamshid and his team. Staff members are frequently described as polite, cheerful and respectful, making guests feel appreciated and well taken care of. Additionally, the hotel management team, including the reception supervisor Mr. Mohsen, is praised for their oversight and dedication to maintaining a high standard of service.
Despite some minor negative points, such as occasional inefficiencies and staff in training, the general consensus is overwhelmingly positive. The staff's genuine care and commitment leave a lasting impression with many guests expressing a desire to return due to the warm, respectful and attentive environment created by the employees.
In essence, the staff at InterContinental Al Jubail Resort go above and beyond to ensure that every guest's stay is comfortable and memorable, contributing greatly to the overall positive experience at the resort.
Gym
Beach
However, some guests share concerns over operational aspects, such as the early closing times, which limit enjoyment during vacations. There are remarks on the need for additional cleaning and maintenance, particularly during peak times like Eid when the beach tends to be crowded. The men's beach reportedly requires renovation and there are mentions of the presence of seaweed and debris at times.
The family-friendly atmosphere is remarked upon positively with specific mentions of beach safety and entertainment options. Despite some logistical and maintenance issues, guests overall find the beach beautiful and well-kept, contributing to the resort's appeal.
Parking
Family
Children have a wide range of options to keep them busy, from a dedicated children's pool and playground to a cinema and various games. The resort also provides bicycles and water sports equipment, ensuring that kids have plenty of fun activities to choose from. There are even stuffed animals in the spacious, clean family rooms to make young guests feel special.
The family-friendly environment extends to the dining experience with the rotanda restaurant ensuring that families feel supported and well-catered to. Parents can relax knowing that numerous activities are available to keep their children entertained, including tennis, volleyball and football at the beach.
While some guests noted that the children’s pool is open to all guests and that certain entertainment options may not appeal to all family members, the overall consensus is that the resort is particularly well-suited for families. With beautiful indoor and outdoor areas, free bikes for exploration and specialized children's events, InterContinental Al Jubail Resort is an excellent choice for a family-friendly getaway.
5 Star
However, other reviews indicate several areas of concern. Some guests felt that the hotel did not live up to the five-star standard they anticipated with particular dissatisfaction noted regarding the quality of food and breakfast. Despite the hotel's self-touted five-star status, a number of reviews suggest that the services and amenities fell short of what is expected from a hotel of this caliber. For some, the overall feel and experience did not meet the expectations associated with a five-star rating.
Luxury
Romantic
The establishment's five-star hotel status is reflected not only in its amenities but also in the romantic atmosphere it fosters. A standout feature is the opportunity for a romantic dinner on the beach, offering privacy and an intimate setting for special celebrations such as anniversaries. The overall environment is described as quiet and comfortable, enhancing the romantic allure of the stay.
InterContinental Al Jubail Resort stands out as an idyllic retreat, ideal for couples seeking a peaceful and romantic escape.
Beachfront
No, InterContinental Al Jubail Resort doesn't have any pool.
No, a spa isn't available at InterContinental Al Jubail Resort.
No, InterContinental Al Jubail Resort doesn't allow dogs.
Yes, parking facilities are available at InterContinental Al Jubail Resort.
Yes, InterContinental Al Jubail Resort has a gym.
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