Alagna Mountain Resort & SPA
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Summary of reviewsNestled in the serene valley of Alagna Valsesia, the Alagna Mountain Resort & SPA stands out as an excellent destination for both adventurers and tranquility seekers. The resort's advantageous location offers easy access to ski lifts, hiking trails, the town center and a variety of dining options. Guests particularly appreciate the peace and quiet of the village setting combined with the convenience of nearby essentials, making it a practical and picturesque spot to stay.
Dining at the resort starts strong with a much-praised breakfast spread that boasts quality, variety and abundance, catering to diverse dietary needs. The afternoon snack addition further enhances the experience. While the breakfast area sometimes feels crowded and staff interaction can be impersonal, these are minor shortcomings in the highly lauded morning meal service. Dinner receives mixed feedback; while the quality of Northern Italian dishes is commendable, guests find the menu options limited and the prices high, especially in the pub-style dining area.
The rooms at Alagna Mountain Resort & SPA are a highlight for many visitors. Spacious, clean and beautifully furnished in traditional alpine style, the rooms offer a level of comfort often described as akin to staying in a complete apartment. Balconies with stunning mountain views and well-maintained facilities, including both internal and external pools, enhance the appeal. A few mentions of less cheerful reception staff are overshadowed by the overall professionalism and friendliness of the rest of the team, ensuring a pleasant stay.
Cleanliness is a standout feature with top-notch hygiene standards maintained throughout the resort, including the SPA and pool areas. The well-organized and meticulously kept environment, combined with excellent service, leaves a lasting impression on guests.
The staff is frequently praised for their friendliness, attention and professionalism. Both reception and restaurant staff are noted for their dedication, contributing to a positive guest experience. While isolated instances of unfriendliness or disorganized service are mentioned, they are exceptions rather than the norm.
The spa at the resort is a jewel, offering a relaxing and inviting atmosphere with both indoor and outdoor heated pools, a well-maintained sauna and steam room. The spa area’s modern design and charming mountain style, combined with friendly staff, create a wonderful escape for guests. Despite occasional concerns about overcrowding and additional costs for access, the overall impression remains highly positive.
The pool facilities further boost guests' experiences with both indoor and outdoor options seamlessly connected. Described as beautiful and clean, the pools provide a relaxing spot to unwind, enjoying the mountain surroundings. Even with minor temperature concerns, the overall satisfaction with the pool amenities is high.
Comfortable beds add to the resort’s charm with many guests praising the fantastic mattresses. Opinions on mattress firmness vary with some finding them too hard, but the beautiful surroundings and overall plush accommodations generally lead to an enjoyable stay.
In summary, Alagna Mountain Resort & SPA excels in location, cleanliness and accommodation with a welcoming staff and excellent facilities, particularly the breakfast and spa. While dinner options and bed firmness may not satisfy everyone, the overall guest satisfaction is high, making it a fantastic choice for a serene and comfortable alpine retreat.
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Dining at the resort starts strong with a much-praised breakfast spread that boasts quality, variety and abundance, catering to diverse dietary needs. The afternoon snack addition further enhances the experience. While the breakfast area sometimes feels crowded and staff interaction can be impersonal, these are minor shortcomings in the highly lauded morning meal service. Dinner receives mixed feedback; while the quality of Northern Italian dishes is commendable, guests find the menu options limited and the prices high, especially in the pub-style dining area.
The rooms at Alagna Mountain Resort & SPA are a highlight for many visitors. Spacious, clean and beautifully furnished in traditional alpine style, the rooms offer a level of comfort often described as akin to staying in a complete apartment. Balconies with stunning mountain views and well-maintained facilities, including both internal and external pools, enhance the appeal. A few mentions of less cheerful reception staff are overshadowed by the overall professionalism and friendliness of the rest of the team, ensuring a pleasant stay.
Cleanliness is a standout feature with top-notch hygiene standards maintained throughout the resort, including the SPA and pool areas. The well-organized and meticulously kept environment, combined with excellent service, leaves a lasting impression on guests.
The staff is frequently praised for their friendliness, attention and professionalism. Both reception and restaurant staff are noted for their dedication, contributing to a positive guest experience. While isolated instances of unfriendliness or disorganized service are mentioned, they are exceptions rather than the norm.
The spa at the resort is a jewel, offering a relaxing and inviting atmosphere with both indoor and outdoor heated pools, a well-maintained sauna and steam room. The spa area’s modern design and charming mountain style, combined with friendly staff, create a wonderful escape for guests. Despite occasional concerns about overcrowding and additional costs for access, the overall impression remains highly positive.
The pool facilities further boost guests' experiences with both indoor and outdoor options seamlessly connected. Described as beautiful and clean, the pools provide a relaxing spot to unwind, enjoying the mountain surroundings. Even with minor temperature concerns, the overall satisfaction with the pool amenities is high.
Comfortable beds add to the resort’s charm with many guests praising the fantastic mattresses. Opinions on mattress firmness vary with some finding them too hard, but the beautiful surroundings and overall plush accommodations generally lead to an enjoyable stay.
In summary, Alagna Mountain Resort & SPA excels in location, cleanliness and accommodation with a welcoming staff and excellent facilities, particularly the breakfast and spa. While dinner options and bed firmness may not satisfy everyone, the overall guest satisfaction is high, making it a fantastic choice for a serene and comfortable alpine retreat.
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About Alagna Mountain Resort & SPA
License: 002002-CIM-00010, IT002002B4HN8NC3XF
Guest Reviews
Location
The village itself is quiet and cozy, perfect for travelers who appreciate a peaceful environment, though it may not cater to those in search of a bustling nightlife. The structure, which includes a beautiful spa, adds to the appeal with its central yet nature-surrounded setting. Guests can expect beautiful, spacious rooms that enhance the overall experience. The location is highly praised for being both practical and picturesque, making it a priceless addition to any visit to Alagna.
Breakfast
However, a few points of criticism were mentioned. Some guests felt the breakfast area was too small to comfortably accommodate all patrons and there were occasional remarks about the staff being cold or impersonal during breakfast service. Additionally, a limited choice of drinks and bread variety was noted by a handful of reviewers. Despite these minor shortcomings, the overwhelming consensus praises the breakfast, making it a memorable aspect of their stay at the resort.
Dinner
Rooms
The rooms are more than just spacious; they are designed to be highly comfortable with some guests likening them to complete apartments due to their extensive amenities. The interior decor is often described as beautiful and pleasant, featuring traditional alpine-style furnishings that add to the cozy ambiance.
Guests find the overall structure of the resort to be attractive and well-maintained with the facilities, including both internal and external pools, complementing the beautiful, well-kept rooms. The resort’s combination of modernity and traditional charm appears to contribute significantly to the high level of guest satisfaction.
While a few reviews mention a less cheerful reception staff, the professionalism and welcoming nature of the other staff members help to maintain a positive overall experience. The rooms exceed expectations, making the resort a fantastic choice for those seeking a blend of spaciousness, comfort and style in a breathtaking alpine setting.
Beds
Cleanliness
Guests appreciate the excellent cleanliness standards maintained throughout the hotel, from common areas to individual rooms and apartments. The cleanliness combines with friendliness from the staff, creating a welcoming atmosphere. The hotel structure is described as new and well-organized, adding to the overall sense of a meticulously maintained environment.
Luxury and comfort are evident in the well-kept and beautifully furnished rooms, providing an impressive balance between aesthetics and functionality. Excellent service is an additional highlight, spanning from breakfast through to snacks, further elevating the guest experience. Reviews indicate that the cleanliness and maintenance of the resort leave a lasting impression, contributing to its high marks in overall guest satisfaction.
Staff
The reception staff and the manager receive special mention for being extremely accommodating and professional. While the dining staff is highlighted for their kindness and attentiveness, adding to a positive dining experience.
However, there are a few mentions of inconsistencies, such as some moments where staff members appeared unfriendly or disorganized and an isolated comment about unprofessional dressing. Yet, these instances seem to be exceptions rather than the norm.
Overall, the general consensus paints a picture of a staff that is efficient, courteous and dedicated to ensuring a pleasant stay for their guests.
Spa
The spa’s structure, boasting a charming mountain style, ensures a pleasing environment, further enhanced by a nice scent throughout the rooms. Visitors frequently describe the spa as lovely, beautiful and fantastic, often highlighting the excellent services and inviting relaxation zones. The silence area and tea room add to the overall ambiance of tranquility. Additionally, the convenient access to internal and external pools makes for a pleasant and accessible experience.
Though there are occasional mentions of overcrowding and the requirement of extra payment for spa access, the overall consensus remains highly positive. Many find the spa area to be a real plus and worthwhile, underscoring its value for a relaxing retreat. The friendliness and availability of the staff at the spa also contribute positively to guest experiences, further cementing the hotel's reputation as a reputable destination for wellness and relaxation.
Pool
Guests consistently describe the pool as beautiful and very clean, providing a serene spot to unwind while taking in the stunning mountain surroundings. The combination of excellent pool amenities and friendly staff makes for a memorable and pleasant stay. Although a few guests mentioned the water being cold, the overall satisfaction with the heated and well-maintained pools overshadowed these minor concerns. This resort offers an excellent option to relax and enjoy a little getaway from the hustle and bustle of city life.
Yes, Alagna Mountain Resort & SPA has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Alagna Mountain Resort & SPA.
Yes, Alagna Mountain Resort & SPA welcomes dogs.
Yes, parking facilities are available at Alagna Mountain Resort & SPA.
No, Alagna Mountain Resort & SPA doesn't have a gym.
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