Mercure Albi Bastides
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Summary of reviewsMercure Albi Bastides enjoys a stellar reputation primarily for its exceptional location and stunning views. Situated on the banks of the Tarn River and within close proximity to Albi's historic center, the hotel provides breathtaking vistas of Ste-Cécile Cathedral and ancient bridges, which can be savored from the comfortable rooms and charming terrace. This prime positioning makes it an ideal starting point for exploring Albi's landmarks, including the cathedral and the Toulouse-Lautrec Museum, all within a short walking distance.
The breakfast at Mercure Albi Bastides stands out, often described as excellent and hearty with a varied and high-quality buffet that includes fresh orange juice and Nespresso coffee. Guests particularly enjoy taking their breakfast on the terrace, which offers magnificent views of the old town and cathedral, complemented by the accommodating and pleasant staff.
Similarly, the dining experience receives high praises. The restaurant’s ambiance, delicious French cuisine and attentive service contribute to a memorable dining setting, especially during dinners on the terrace overlooking Albi’s red brick structures at sunset.
Room reviews are mixed but generally positive regarding comfort and functionality. Guests appreciate the peaceful ambiance, comfortable beds and the spectacular views from some rooms. However, criticisms revolve around the room size, outdated decor and maintenance issues such as ineffective air conditioning and insufficient bathroom facilities. While rooms are often described as clean and well-maintained, areas like hallways and carpets could use some updating.
The hotel staff garners widespread acclaim for their friendliness and professional service. Both the reception and restaurant staff are frequently praised for their warm and attentive hospitality.
Wi-Fi at the hotel is generally reliable and fast, offering strong connectivity in both rooms and restaurant areas. Parking is a notable convenience with ample and secure options, including free and covered parking within its grounds, ensuring easy access for guests arriving by car.
Guests consistently highlight the comfort and quality of the beds, appreciating the clean and well-equipped rooms that promote restful sleep. However, there are some reservations about the adequacy of the hotel’s offerings in meeting four-star standards with several guests pointing to outdated facilities and room sizes as areas needing improvement.
In terms of accessibility, the hotel does well, providing facilities that cater to guests with mobility issues, including accessible rooms and an elevator.
Overall, Mercure Albi Bastides is lauded for its prime location, excellent dining options, friendly staff and comfortable beds, making it an appealing choice for visitors, despite some noted areas needing enhancement to fully meet four-star expectations.
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The breakfast at Mercure Albi Bastides stands out, often described as excellent and hearty with a varied and high-quality buffet that includes fresh orange juice and Nespresso coffee. Guests particularly enjoy taking their breakfast on the terrace, which offers magnificent views of the old town and cathedral, complemented by the accommodating and pleasant staff.
Similarly, the dining experience receives high praises. The restaurant’s ambiance, delicious French cuisine and attentive service contribute to a memorable dining setting, especially during dinners on the terrace overlooking Albi’s red brick structures at sunset.
Room reviews are mixed but generally positive regarding comfort and functionality. Guests appreciate the peaceful ambiance, comfortable beds and the spectacular views from some rooms. However, criticisms revolve around the room size, outdated decor and maintenance issues such as ineffective air conditioning and insufficient bathroom facilities. While rooms are often described as clean and well-maintained, areas like hallways and carpets could use some updating.
The hotel staff garners widespread acclaim for their friendliness and professional service. Both the reception and restaurant staff are frequently praised for their warm and attentive hospitality.
Wi-Fi at the hotel is generally reliable and fast, offering strong connectivity in both rooms and restaurant areas. Parking is a notable convenience with ample and secure options, including free and covered parking within its grounds, ensuring easy access for guests arriving by car.
Guests consistently highlight the comfort and quality of the beds, appreciating the clean and well-equipped rooms that promote restful sleep. However, there are some reservations about the adequacy of the hotel’s offerings in meeting four-star standards with several guests pointing to outdated facilities and room sizes as areas needing improvement.
In terms of accessibility, the hotel does well, providing facilities that cater to guests with mobility issues, including accessible rooms and an elevator.
Overall, Mercure Albi Bastides is lauded for its prime location, excellent dining options, friendly staff and comfortable beds, making it an appealing choice for visitors, despite some noted areas needing enhancement to fully meet four-star expectations.
Hotel with EV Charging Stations
Hotel near Golf Courses
Dog Friendly Hotel
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Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Guest Reviews
Mercure Albi Bastides is an ideally situated hotel, boasting some of the most remarkable views and convenient access to the historic center of Albi. Nestled on the banks of the Tarn River, this well-regarded establishment offers breathtaking vistas of the iconic Ste-Cécile Cathedral and the ancient bridges. Visitors can enjoy scenic views from their rooms and the hotel's charming terrace, providing a picturesque backdrop for both dining and relaxation.
The hotel's central location allows guests to explore Albi's landmarks with ease. The old town, cathedral and Toulouse-Lautrec Museum are all within comfortable walking distance, making it a prime starting point for sightseeing tours. The hotel itself is housed in a historic building, adding to its unique character and charm.
Proximity to the city's vibrant core means that everything is just a short stroll away. Whether it's a leisurely walk to the city's attractions or a serene moment by the riverside, the hotel offers the perfect blend of accessibility and tranquility. With easy access to parking and the city's main sites, Mercure Albi Bastides ensures a comfortable and memorable stay for all its guests.
Combining exceptional views, a rich historical setting and an unbeatable location, it’s no wonder that this hotel is highly praised for its prime positioning and scenic charm, making it an excellent choice for those looking to fully immerse themselves in the beauty of Albi.
At Mercure Albi Bastides, breakfast receives high praise from guests, who often highlight it as a standout feature of their stay. Many reviews commend the variety and quality of the offerings with terms like excellent, hearty and splendid frequently used. Guests appreciate the extensive and well-stocked buffet that includes options such as fresh orange juice and even Nespresso coffee.
The experience is often enhanced by the setting, particularly when breakfast is enjoyed on the terrace. The terrace provides patrons with magnificent views of the old town and the cathedral, making the meal even more memorable. The ambiance is made even more pleasant by the attentive and welcoming staff.
There are a few mentions that the breakfast could be improved with some guests feeling that it falls short of the expectations set by a four-star hotel. Despite minor criticisms, the overwhelming sentiment is positive with many guests considering the breakfast to be one of the best they’ve had at a hotel. The combination of a rich, varied and high-quality breakfast, along with the stunning views and exceptional service, makes the morning meal at Mercure Albi Bastides a delightful experience for most visitors.
The dining experience at Mercure Albi Bastides has garnered high praise from guests for its exceptional quality and inviting atmosphere. The cuisine is consistently lauded as excellent and very good, showcasing well-prepared and delicious meals that highlight fine and straightforward French cuisine. Diners have appreciated the gourmet restaurant's ambiance with the terrace providing a breathtaking view of Albi's historical red brick structures as the sun sets, making it a memorable setting for an evening meal.
The restaurant itself is noted for its elegant breakfast room and panoramic views, offering a pleasant and quality dining experience. The service is described as professional and attentive, contributing to the overall enjoyment of the meals. Guests have also mentioned that the restaurant offers good value for money, despite some remarks about limited menu options and occasional long waits.
In general, the diversity of the annual menu and the consistently high-quality service make dining at Mercure Albi Bastides a recommended experience. While there are a few mentions of the restaurant feeling slightly tired in places and a preference for tablecloths over paper settings, these minor elements do not significantly detract from the overall positive dining experiences shared by guests.
The rooms at Mercure Albi Bastides receive mixed feedback but are generally perceived as comfortable and functional. Many guests appreciate the spaciousness of some rooms and the spectacular views of the Tarn River and the old city. The peaceful ambiance and comfortable beds add to the positive experience. Daily cleaning services and modern amenities such as air conditioning, free WiFi and high-speed broadband are also well-regarded features.
However, the rooms' sizes and conditions often draw criticism. Many guests find the rooms small and some consider them outdated and poorly maintained. Issues like ineffective air conditioning, insufficient bathroom facilities and lack of storage space are frequently mentioned. The decor of the rooms is described as spartan and impersonal by some and the presence of carpeting raises concerns for hygiene.
Despite these issues, the quiet atmosphere and helpful staff leave a positive impression on guests, making it a reasonably good option for visitors, especially those who value a great view and comfortable bedding. Nonetheless, potential visitors should manage their expectations regarding room size and overall modernity.
The beds at Mercure Albi Bastides have garnered numerous positive remarks from guests, emphasizing their comfort and quality. Cleanliness and comfort are consistent themes with guests frequently noting the high-quality bedding and the spaciousness of the beds. The rooms themselves are well-equipped, contributing to an overall restful experience. While some reviews mentioned the pillows as not meeting 4-star standards, the general consensus highlights the beds' exceptional comfort, ensuring a good night's sleep. The hotel seems to prioritize providing an excellent sleep environment, thanks to its top-quality bedding and comfortable mattresses.
The guest reviews for Mercure Albi Bastides exhibit a mix of positive and negative feedback concerning the hotel's cleanliness. Numerous guests commended the hotel, noting that the rooms were very clean, well-maintained and tidy. The daily cleaning service was appreciated, ensuring rooms were cleaned each morning to a high standard. Many mentioned that the establishment was exceptionally clean overall, praising the general upkeep and the friendly, pleasant room service staff.
However, several areas were highlighted for needing improvement. Specifically, the hallways, lobby and carpets appeared outdated and were perceived as germ-prone by some guests. Windows were frequently mentioned as dirty, which detracted from the overall experience. Some reviews pointed out that the cleanliness of the bathrooms could be improved with issues like dirty windows and spider webs noted.
Issues with the linens, such as towels not being changed frequently and pillows being small and uncomfortable, were also mentioned. Maintenance seemed to be an area needing attention, as parts of the establishment were reported to lack proper upkeep with outdated appearances being a common observation.
In summary, while the Mercure Albi Bastides is praised for its clean rooms and well-maintained areas, there are specific maintenance issues and cleanliness improvements needed in certain areas to enhance guests' experiences.
At Mercure Albi Bastides, the hospitality shines through in the glowing reviews about its staff. Guests consistently praise the friendliness and welcoming nature of the team, commenting on how delightful and helpful both the reception and restaurant staff are. The professionalism of the employees stands out with many noting their warm greetings, attentive service and command of English.
The reception staff, in particular, receive high marks for their pleasant demeanor and efficiency. Visitors find them smiling, professional and always willing to assist with any queries or needs. The warm and courteous service extends throughout the hotel, from the attentive waitstaff in the restaurant, who make extra efforts to ensure a pleasant dining experience, to the helpful and discreet housekeeping staff.
Despite occasional mentions of inexperience or lack of politeness, the overwhelming sentiment is one of satisfaction with the staff's commitment to quality service. The availability and kindness of the staff, coupled with their professional conduct, leave a lasting positive impression on guests. Mercure Albi Bastides seems to uphold a high standard of hospitality, making it a commendable choice for a comfortable and well-serviced stay.
Mercure Albi Bastides generally offers a reliable and strong Wi-Fi experience. Guests have noted that the Wi-Fi signal is strong in both the rooms and the restaurant areas. The internet access is not only free but also consistent and fast, making it suitable for most needs. High-speed internet and both wired and wireless options are available, contributing to a good overall connectivity experience. While a few guests mentioned instances of poor internet reception and limited connectivity mechanisms, the majority of feedback reflects satisfaction with the hotel's Wi-Fi performance.
Mercure Albi Bastides offers a variety of convenient parking options that guests have found to be immensely practical and beneficial during their stay. The hotel boasts a large private car park within its grounds, providing easy and secure access for both cars and motorcycles. Guests have appreciated the ample availability of parking spaces, even though some are subject to a reasonable charge. For those visiting by car, the on-site and adjacent parking options have been particularly advantageous, ensuring a smooth and hassle-free arrival.
The convenience of free parking at the hotel has been frequently highlighted, making it a notable perk, especially considering its central location in Albi. While some noted the introduction of paid parking, the costs remain affordable and guests deemed the pricing fair for the area. The hotel also offers the option of covered parking for an additional fee, adding an extra layer of security and comfort.
A few reviewers mentioned the ease of accessing the parking lot and its spacious design, which accommodates vehicles comfortably. This is particularly useful for those traveling with larger cars or requiring more room to maneuver. Despite some comments on limited parking spots, the overall consensus is that the parking facilities are excellent and add to the overall convenience of staying at Mercure Albi Bastides.
Mercure Albi Bastides has received mixed reviews with many guests expressing disappointment regarding its alignment with a four-star rating. Common feedback points to the inadequacy of the room sizes, which many found to be smaller than expected for this category. Similarly, the bathrooms garnered criticism for being cramped and not meeting the standards typically associated with a four-star establishment.
Several reviewers noted that the overall facilities were outdated and did not live up to Mercure’s standards. The breakfast was described as basic for a hotel of this stature and the equipment throughout the hotel was considered insufficient for its rating. Additionally, guests mentioned that the service and amenities offered were not commensurate with the price, deeming the hotel to be on the expensive side given the level of service received.
Despite these shortcomings, one positive aspect highlighted was the pleasant service, even amidst the challenges posed by the health crisis. While the hotel's location and staff might offer a welcoming atmosphere, the general consensus suggests that there is room for improvement to truly meet the expectations set by its four-star designation.
Mercure Albi Bastides generally provides good accessibility for guests with disabilities with features like an elevator for room access, easily accessible rooms and an accessible location. Guests with mobility issues find the rooms equipped with the necessary facilities, ensuring comfortable navigation and stay. The hotel also offers convenient access for moving luggage and allows for close secure parking, easing the process for those who might need additional support. While there have been instances of the elevator being out of order, the overall accessibility features are positively highlighted by guests.
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Location
The hotel's central location allows guests to explore Albi's landmarks with ease. The old town, cathedral and Toulouse-Lautrec Museum are all within comfortable walking distance, making it a prime starting point for sightseeing tours. The hotel itself is housed in a historic building, adding to its unique character and charm.
Proximity to the city's vibrant core means that everything is just a short stroll away. Whether it's a leisurely walk to the city's attractions or a serene moment by the riverside, the hotel offers the perfect blend of accessibility and tranquility. With easy access to parking and the city's main sites, Mercure Albi Bastides ensures a comfortable and memorable stay for all its guests.
Combining exceptional views, a rich historical setting and an unbeatable location, it’s no wonder that this hotel is highly praised for its prime positioning and scenic charm, making it an excellent choice for those looking to fully immerse themselves in the beauty of Albi.
Breakfast
The experience is often enhanced by the setting, particularly when breakfast is enjoyed on the terrace. The terrace provides patrons with magnificent views of the old town and the cathedral, making the meal even more memorable. The ambiance is made even more pleasant by the attentive and welcoming staff.
There are a few mentions that the breakfast could be improved with some guests feeling that it falls short of the expectations set by a four-star hotel. Despite minor criticisms, the overwhelming sentiment is positive with many guests considering the breakfast to be one of the best they’ve had at a hotel. The combination of a rich, varied and high-quality breakfast, along with the stunning views and exceptional service, makes the morning meal at Mercure Albi Bastides a delightful experience for most visitors.
Dinner
The restaurant itself is noted for its elegant breakfast room and panoramic views, offering a pleasant and quality dining experience. The service is described as professional and attentive, contributing to the overall enjoyment of the meals. Guests have also mentioned that the restaurant offers good value for money, despite some remarks about limited menu options and occasional long waits.
In general, the diversity of the annual menu and the consistently high-quality service make dining at Mercure Albi Bastides a recommended experience. While there are a few mentions of the restaurant feeling slightly tired in places and a preference for tablecloths over paper settings, these minor elements do not significantly detract from the overall positive dining experiences shared by guests.
Rooms
However, the rooms' sizes and conditions often draw criticism. Many guests find the rooms small and some consider them outdated and poorly maintained. Issues like ineffective air conditioning, insufficient bathroom facilities and lack of storage space are frequently mentioned. The decor of the rooms is described as spartan and impersonal by some and the presence of carpeting raises concerns for hygiene.
Despite these issues, the quiet atmosphere and helpful staff leave a positive impression on guests, making it a reasonably good option for visitors, especially those who value a great view and comfortable bedding. Nonetheless, potential visitors should manage their expectations regarding room size and overall modernity.
Beds
Cleanliness
However, several areas were highlighted for needing improvement. Specifically, the hallways, lobby and carpets appeared outdated and were perceived as germ-prone by some guests. Windows were frequently mentioned as dirty, which detracted from the overall experience. Some reviews pointed out that the cleanliness of the bathrooms could be improved with issues like dirty windows and spider webs noted.
Issues with the linens, such as towels not being changed frequently and pillows being small and uncomfortable, were also mentioned. Maintenance seemed to be an area needing attention, as parts of the establishment were reported to lack proper upkeep with outdated appearances being a common observation.
In summary, while the Mercure Albi Bastides is praised for its clean rooms and well-maintained areas, there are specific maintenance issues and cleanliness improvements needed in certain areas to enhance guests' experiences.
Staff
The reception staff, in particular, receive high marks for their pleasant demeanor and efficiency. Visitors find them smiling, professional and always willing to assist with any queries or needs. The warm and courteous service extends throughout the hotel, from the attentive waitstaff in the restaurant, who make extra efforts to ensure a pleasant dining experience, to the helpful and discreet housekeeping staff.
Despite occasional mentions of inexperience or lack of politeness, the overwhelming sentiment is one of satisfaction with the staff's commitment to quality service. The availability and kindness of the staff, coupled with their professional conduct, leave a lasting positive impression on guests. Mercure Albi Bastides seems to uphold a high standard of hospitality, making it a commendable choice for a comfortable and well-serviced stay.
Wi-Fi
Parking
The convenience of free parking at the hotel has been frequently highlighted, making it a notable perk, especially considering its central location in Albi. While some noted the introduction of paid parking, the costs remain affordable and guests deemed the pricing fair for the area. The hotel also offers the option of covered parking for an additional fee, adding an extra layer of security and comfort.
A few reviewers mentioned the ease of accessing the parking lot and its spacious design, which accommodates vehicles comfortably. This is particularly useful for those traveling with larger cars or requiring more room to maneuver. Despite some comments on limited parking spots, the overall consensus is that the parking facilities are excellent and add to the overall convenience of staying at Mercure Albi Bastides.
4 Star
Several reviewers noted that the overall facilities were outdated and did not live up to Mercure’s standards. The breakfast was described as basic for a hotel of this stature and the equipment throughout the hotel was considered insufficient for its rating. Additionally, guests mentioned that the service and amenities offered were not commensurate with the price, deeming the hotel to be on the expensive side given the level of service received.
Despite these shortcomings, one positive aspect highlighted was the pleasant service, even amidst the challenges posed by the health crisis. While the hotel's location and staff might offer a welcoming atmosphere, the general consensus suggests that there is room for improvement to truly meet the expectations set by its four-star designation.
Accessible
No, Mercure Albi Bastides doesn't have any pool.
No, a spa isn't available at Mercure Albi Bastides.
Yes, Mercure Albi Bastides welcomes dogs.
Yes, parking facilities are available at Mercure Albi Bastides.
No, Mercure Albi Bastides doesn't have a gym.
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