Isleta Resort & Casino
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Summary of reviewsIsleta Resort & Casino offers a serene and convenient escape on the Isleta Pueblo reservation, combining peaceful surroundings with easy access to Albuquerque's attractions and the ABQ airport. Its position near the Isleta Amphitheater and Rail Runner train enhances its appeal for both concert-goers and travelers seeking tranquility.
The breakfast experience has varied reviews with many guests praising the delicious hot meals and efficient room service. However, some disappointment arises from the lack of complimentary breakfast and limited food options. Dinner offerings, particularly at Embers Steakhouse, receive high praise for exceptional quality, though the limited dining choices sometimes draw criticism, especially for food court options.
Rooms are spacious, clean and stylishly decorated, consistently described as comfortable and modern. Guests enjoy amenities like large TVs, refrigerators and great views with many praising the quality of bedding and room design. The property's excellent cleanliness extends from the rooms to the entire resort with stringent COVID-19 safety measures highlighted.
The staff is frequently commended for their friendliness and professionalism, contributing significantly to positive guest experiences. Courteous and helpful, the team often goes above and beyond to assist visitors.
Wi-Fi is generally reliable with few noted issues. The resort’s pool area is a standout feature, lauded for its beautiful ambiance and maintenance, offering both indoor and outdoor heated pools that are well-loved by guests. The hot tubs and poolside amenities add to the leisure experience, although operation hours could be extended for added convenience.
Parking is ample and free, but the distance from the parking area to the hotel entrance can be inconvenient without valet services. Despite this, finding a spot is generally easy.
The beds at Isleta Resort & Casino are highly praised for their comfort, contributing to a restful stay. While there are occasional comments about firm or worn mattresses, the overall consensus is one of exceptional sleep quality.
The property itself is beautifully maintained with modern and stylish facilities, reflecting a four-star quality. Business travelers can find supportive services with clean meeting rooms and helpful staff.
The casino offers a fun and clean experience with a variety of slot machines and dining options. The smoke-free environment is a plus, although smoking areas and related smells are noted. Some logistical issues like long walks and COVID-19 restrictions are mentioned, but these do not overshadow the generally positive gaming experience.
Overall, Isleta Resort & Casino is a well-regarded destination for both relaxation and entertainment, providing clean, comfortable accommodations with attentive service and attractive amenities.
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The breakfast experience has varied reviews with many guests praising the delicious hot meals and efficient room service. However, some disappointment arises from the lack of complimentary breakfast and limited food options. Dinner offerings, particularly at Embers Steakhouse, receive high praise for exceptional quality, though the limited dining choices sometimes draw criticism, especially for food court options.
Rooms are spacious, clean and stylishly decorated, consistently described as comfortable and modern. Guests enjoy amenities like large TVs, refrigerators and great views with many praising the quality of bedding and room design. The property's excellent cleanliness extends from the rooms to the entire resort with stringent COVID-19 safety measures highlighted.
The staff is frequently commended for their friendliness and professionalism, contributing significantly to positive guest experiences. Courteous and helpful, the team often goes above and beyond to assist visitors.
Wi-Fi is generally reliable with few noted issues. The resort’s pool area is a standout feature, lauded for its beautiful ambiance and maintenance, offering both indoor and outdoor heated pools that are well-loved by guests. The hot tubs and poolside amenities add to the leisure experience, although operation hours could be extended for added convenience.
Parking is ample and free, but the distance from the parking area to the hotel entrance can be inconvenient without valet services. Despite this, finding a spot is generally easy.
The beds at Isleta Resort & Casino are highly praised for their comfort, contributing to a restful stay. While there are occasional comments about firm or worn mattresses, the overall consensus is one of exceptional sleep quality.
The property itself is beautifully maintained with modern and stylish facilities, reflecting a four-star quality. Business travelers can find supportive services with clean meeting rooms and helpful staff.
The casino offers a fun and clean experience with a variety of slot machines and dining options. The smoke-free environment is a plus, although smoking areas and related smells are noted. Some logistical issues like long walks and COVID-19 restrictions are mentioned, but these do not overshadow the generally positive gaming experience.
Overall, Isleta Resort & Casino is a well-regarded destination for both relaxation and entertainment, providing clean, comfortable accommodations with attentive service and attractive amenities.
Hotel near Golf Courses
Casino Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Isleta Resort & Casino offers a unique blend of serene seclusion and accessibility. Situated on the Isleta Pueblo reservation, the location provides an escape from the hustle of city life, boasting beautiful scenery and peaceful surroundings. It's conveniently close to the Isleta Amphitheater, making it an ideal spot for concert-goers. Despite being off the beaten path, the resort is not far from Albuquerque's main attractions and is fairly close to the ABQ airport, making travel relatively easy. Guests appreciate its proximity to the Rail Runner train and the golf course, enhancing its appeal for different types of travelers. While some point out its distance from Albuquerque's city center, others find the location perfect for a relaxing retreat, just minutes away from downtown. The hotel's spot outside of the city allows for stunning views and a tranquil atmosphere, delighting those who prioritize peace and scenery over bustling city proximity.
Guests at Isleta Resort & Casino have varied opinions about their breakfast experiences. Many found the breakfast to be delicious and hot with room service being particularly praised for its efficiency and quality. Guests appreciated that their meals arrived promptly and were well-prepared, making the in-room dining experience enjoyable. Those who dined at the breakfast restaurant in the food court also had positive things to say, noting the food was delicious and the prices were reasonable.
However, several guests expressed disappointment that breakfast was not included in the room rates and there was no complimentary breakfast option available. Some mentioned the lack of variety in the food selection and noted difficulties with ordering room service, including hang-ups and the non-availability of service after 9am. Additionally, there were comments about the limited breakfast options with some guests noting that the only available restaurant at times was less than satisfactory.
Overall, while the food quality and room service were largely commended, the lack of an inclusive or complimentary breakfast and challenges in availability left some guests wanting more from their breakfast experience at the resort.
Isleta Resort & Casino offers a mix of dining experiences with several noteworthy mentions of its on-site steakhouse, Embers Steakhouse, receiving high praise. Guests enjoyed fantastic dinners, describing the food as delicious and exceptional, making it a standout option for those looking for a quality meal during their stay. Despite the limited dining options due to some restaurants being closed, the available options occasionally impressed reviewers. However, there were some criticisms, particularly regarding food quality at the food court and other fast food outlets with some guests finding the meals unsatisfactory. On the positive side, the variety of dining establishments on-site was appreciated and the value for money at the main restaurants was noted as a strong point. A comfortable pool area, a lot of machines in the casino and amazing amenities in the bathrooms contributed to a pleasant overall experience despite the mixed dining reviews.
The rooms at Isleta Resort & Casino consistently receive praise for their spaciousness and cleanliness. Guests frequently describe the rooms as clean, quiet and very comfortable, making for a pleasant stay. Many note the elegant, modern design and beautiful decor, which contribute to a relaxing and pleasing atmosphere. The ample space is a standout feature with many reviews mentioning large rooms and bathrooms. The quality of the bedding, including comfortable beds and amazing pillows, often enhances the overall experience.
Guests appreciate amenities like large TVs, refrigerators and great views from big windows. The property appears well-maintained and updated, further enhancing the appeal. Facilities such as the spacious bathroom, nice showers and good quality toiletries add to the comfort. However, some guests mentioned the need for microwaves in the rooms and highlighted minor issues such as lighting and soundproofing.
Overall, the rooms at Isleta Resort & Casino are described as fantastic with exceptional cleanliness and comfort being recurring themes. Guests find the accommodations to be a significant part of their delightful stay, complemented by friendly staff and a range of amenities.
At Isleta Resort & Casino, the comfort of the beds frequently garners praise from guests. Many reviewers highlighted the exceptional comfort of the beds, mentioning they were some of the most comfortable they had ever slept in during their travels. Descriptors such as very comfortable, extremely comfortable and very comfy were commonly used, suggesting that quality sleep is a notable feature of the resort. The pillows and bedding also received positive remarks, often being described as amazing and great.
However, there were a few exceptions with some guests finding the mattresses too firm or lumpy or stating that the bedding could be stiff or a bit worn out. Despite these occasional critiques, the overwhelming consensus points to a highly comfortable sleep experience at the resort. The sizeable and roomy beds add to the appeal, ensuring guests have ample space to rest. Overall, the beds at Isleta Resort & Casino significantly contribute to a pleasant and restful stay for most visitors.
Isleta Resort & Casino receives high praise for its cleanliness across various facets of the property, making it a standout in the hospitality sector. Guests consistently highlight the clean and quiet environment with the hotel rooms being described as very clean, tidy and spacious. The bathrooms are noted for being modern and spotless, contributing to an overall immaculate experience.
The hotel’s cleanliness extends to the hallways and common areas with the entire property being maintained to high standards. Guests appreciated the clean facilities and rooms, the beautiful and clean design and the welcoming ambiance. Many emphasized the resort's commitment to COVID-19 safety measures, ensuring a clean and protected environment.
The casino within the resort also receives accolades for being smoke-free and maintaining a pleasant, clean smell. Despite a few negative remarks about isolated incidents of cleanliness issues, the overall consensus is overwhelmingly positive with the property being described as well-kept and spotless.
In summary, Isleta Resort & Casino offers a clean, comfortable and attractive stay, reflecting a high level of care and attention to detail in housekeeping and maintenance.
The staff at Isleta Resort & Casino consistently receives high praise from guests for their friendly, helpful and professional demeanor. Many reviews highlight the staff's courteous and accommodating attitude, noting that they are welcoming and go above and beyond to assist guests. Front desk personnel, in particular, are often described as efficient and accommodating, ensuring a smooth check-in experience and addressing issues like room changes promptly.
Valet and bell staff, including individuals like Alyssa and Joey, stand out for their exceptional service. The staff across various departments, from room service to the coffee shop, are frequently noted for their great customer service and attentiveness. Cleaning and housekeeping teams, though occasionally loud in the mornings, are generally quick to offer help and maintain cleanliness diligently.
Overall, the staff's consistent friendliness and professionalism contribute significantly to guests' positive experiences at the resort. Despite a few less favorable encounters, the majority of the feedback underscores the staff as a highlight of staying at Isleta Resort & Casino, ensuring a welcoming and pleasant environment for visitors.
The Wi-Fi at Isleta Resort & Casino generally receives favorable comments from guests with many experiencing strong, reliable internet during their stay. Issues, when they occur, are rare and typically resolved promptly. While some guests mention inconsistent stability, others note decent performance overall. There are a few isolated mentions of weak Wi-Fi and additional tech amenities like the USB outlets in the room. Overall, Wi-Fi is one of the less frequently raised concerns in guest reviews, indicating it might not be a significant problem for most visitors.
Isleta Resort & Casino features a pool area that receives widespread praise from its guests. Many highlight the fantastic, beautiful and pleasant ambiance of the pool, noting its cleanliness and maintenance. The resort offers both indoor and outdoor heated pools, which are popular among visitors. The large pool area is described as marvelous, allowing for an enjoyable swim experience regardless of the weather with the indoor-outdoor swim option being particularly highlighted. Families with children appreciate the pool, although some found it shallow and more child-friendly.
Guests also find the hot tub experience to be amazing, complementing the pool facilities. Those looking for a relaxing soak enjoyed the hot tub style bathtubs in the rooms. The pool side setup and additional amenities like a pool table further enrich the leisure experience.
However, the pool and spa area have specific operating hours, closing at 8:00 PM and some guests suggest extending these hours for added convenience. A few reviewers mentioned instances where the pool was closed due to maintenance or COVID-19 restrictions, which was a disappointment for some, particularly families whose children were eager to swim.
Overall, the pool area at Isleta Resort & Casino is widely regarded as an excellent feature that significantly enhances the guest experience, making it a standout leisure spot at the resort.
Isleta Resort & Casino offers a range of parking options, including easy parking with security and free parking. Valet parking is also available, although some guests mentioned its unavailability during their stay. Despite the large parking lot, several reviews indicated that the distance from the parking area to the hotel entrance posed inconvenience. The walk from self-parking to the check-in counter could be lengthy, especially with heavy luggage, making the lack of available valet or bellmen a notable downside. The parking lot’s signage could be improved for better clarity, particularly when sections are closed. Overall, while finding a parking spot was typically not an issue, the practical aspects of parking and accessibility left some room for improvement.
Isleta Resort & Casino stands out as a very beautiful place to stay with room clean and nicely decorated interiors. Guests appreciated the modern, stylish and beautiful facilities unique to the area, ensuring a pleasant and comfortable stay. The property is well maintained, offering non-smoking casino options and excellent water pressure in very clean rooms. Visitors enjoyed the beautiful hotel with nice views and some were even surprised with complimentary upgrades to suites on the penthouse level by the amazing front desk staff. Additional amenities like a well-kept basketball court also contribute to the positive experience. The four-star rating reflects the consistent quality and attention to detail in both services and facilities provided by the resort.
Isleta Resort & Casino offers facilities suitable for business travelers, complete with business services and clean meeting rooms. Guests frequently praise the customer service, highlighting the great and friendly assistance provided by the front desk workers. Management is noted for efficiently resolving any issues that arise, underscoring a commitment to quality service. However, there were a few instances mentioning complicated customer service experiences and occasional short-tempered interactions. Overall, business travelers can expect a supportive environment with attentive staff.
Isleta Resort & Casino offers guests an engaging experience with its extensive and well-maintained casino facilities. Visitors frequently highlight the fun and enjoyable atmosphere, noting a great variety of slot machines and a large, clean casino floor. The casino is described as huge, providing lots of entertainment options, including a nice sports bar that guests appreciate.
Guests also enjoy the dining options available within the casino, despite some mentions of junk food. The smoke-free environment adds to the appeal, although there are comments about smoking areas and occasional cigarette smells. The friendliness of the staff and their adherence to mask-wearing protocols were often appreciated, reflecting a positive customer service experience for many.
However, some reviews point out drawbacks, such as a long walk to the hotel section through the casino, COVID-related entrance restrictions and occasional rude behavior from some employees. The casino stops operations at 2am, which might be inconvenient for night owls. Additionally, the entrance process felt cumbersome for a few visitors and there were complaints about the lack of dealers at game tables and crowded situations. High taxi fares from the property were also a concern for some travelers.
Overall, Isleta Resort & Casino is praised for its lively casino atmosphere and the overall fun it offers, making it a noteworthy destination for those seeking a comprehensive resort experience with a strong casino focus.
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Location
Breakfast
However, several guests expressed disappointment that breakfast was not included in the room rates and there was no complimentary breakfast option available. Some mentioned the lack of variety in the food selection and noted difficulties with ordering room service, including hang-ups and the non-availability of service after 9am. Additionally, there were comments about the limited breakfast options with some guests noting that the only available restaurant at times was less than satisfactory.
Overall, while the food quality and room service were largely commended, the lack of an inclusive or complimentary breakfast and challenges in availability left some guests wanting more from their breakfast experience at the resort.
Dinner
Rooms
Guests appreciate amenities like large TVs, refrigerators and great views from big windows. The property appears well-maintained and updated, further enhancing the appeal. Facilities such as the spacious bathroom, nice showers and good quality toiletries add to the comfort. However, some guests mentioned the need for microwaves in the rooms and highlighted minor issues such as lighting and soundproofing.
Overall, the rooms at Isleta Resort & Casino are described as fantastic with exceptional cleanliness and comfort being recurring themes. Guests find the accommodations to be a significant part of their delightful stay, complemented by friendly staff and a range of amenities.
Beds
However, there were a few exceptions with some guests finding the mattresses too firm or lumpy or stating that the bedding could be stiff or a bit worn out. Despite these occasional critiques, the overwhelming consensus points to a highly comfortable sleep experience at the resort. The sizeable and roomy beds add to the appeal, ensuring guests have ample space to rest. Overall, the beds at Isleta Resort & Casino significantly contribute to a pleasant and restful stay for most visitors.
Cleanliness
The hotel’s cleanliness extends to the hallways and common areas with the entire property being maintained to high standards. Guests appreciated the clean facilities and rooms, the beautiful and clean design and the welcoming ambiance. Many emphasized the resort's commitment to COVID-19 safety measures, ensuring a clean and protected environment.
The casino within the resort also receives accolades for being smoke-free and maintaining a pleasant, clean smell. Despite a few negative remarks about isolated incidents of cleanliness issues, the overall consensus is overwhelmingly positive with the property being described as well-kept and spotless.
In summary, Isleta Resort & Casino offers a clean, comfortable and attractive stay, reflecting a high level of care and attention to detail in housekeeping and maintenance.
Staff
Valet and bell staff, including individuals like Alyssa and Joey, stand out for their exceptional service. The staff across various departments, from room service to the coffee shop, are frequently noted for their great customer service and attentiveness. Cleaning and housekeeping teams, though occasionally loud in the mornings, are generally quick to offer help and maintain cleanliness diligently.
Overall, the staff's consistent friendliness and professionalism contribute significantly to guests' positive experiences at the resort. Despite a few less favorable encounters, the majority of the feedback underscores the staff as a highlight of staying at Isleta Resort & Casino, ensuring a welcoming and pleasant environment for visitors.
Wi-Fi
Pool
Guests also find the hot tub experience to be amazing, complementing the pool facilities. Those looking for a relaxing soak enjoyed the hot tub style bathtubs in the rooms. The pool side setup and additional amenities like a pool table further enrich the leisure experience.
However, the pool and spa area have specific operating hours, closing at 8:00 PM and some guests suggest extending these hours for added convenience. A few reviewers mentioned instances where the pool was closed due to maintenance or COVID-19 restrictions, which was a disappointment for some, particularly families whose children were eager to swim.
Overall, the pool area at Isleta Resort & Casino is widely regarded as an excellent feature that significantly enhances the guest experience, making it a standout leisure spot at the resort.
Parking
4 Star
Business
Casino
Guests also enjoy the dining options available within the casino, despite some mentions of junk food. The smoke-free environment adds to the appeal, although there are comments about smoking areas and occasional cigarette smells. The friendliness of the staff and their adherence to mask-wearing protocols were often appreciated, reflecting a positive customer service experience for many.
However, some reviews point out drawbacks, such as a long walk to the hotel section through the casino, COVID-related entrance restrictions and occasional rude behavior from some employees. The casino stops operations at 2am, which might be inconvenient for night owls. Additionally, the entrance process felt cumbersome for a few visitors and there were complaints about the lack of dealers at game tables and crowded situations. High taxi fares from the property were also a concern for some travelers.
Overall, Isleta Resort & Casino is praised for its lively casino atmosphere and the overall fun it offers, making it a noteworthy destination for those seeking a comprehensive resort experience with a strong casino focus.
Yes, Isleta Resort & Casino has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Isleta Resort & Casino.
No, Isleta Resort & Casino doesn't allow dogs.
Yes, parking facilities are available at Isleta Resort & Casino.
Yes, Isleta Resort & Casino has a gym.
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