Hampton By Hilton Alcobendas Madrid

Alcobendas 40.53479000, -3.61738600 , Avenida De Fernando Alonso 4 (Show on Map)
8.9
Excellent


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Summary of reviewsHampton By Hilton Alcobendas Madrid is favorably regarded for its strategic location near Barajas Airport and major highways, making it a prime choice for travelers with cars or on business trips. Convenient parking and proximity to shopping centers like Plaza Norte appeal to many guests, although its distance from downtown Madrid and public transport can be a slight drawback for some.

The hotel receives high praise for its breakfast, noted for its variety and quality. Guests enjoy the extensive buffet with both sweet and savory options, fresh ingredients and particular items like Nutella waffles. Some minor critiques include the breakfast area's occasional overcrowding and the need for better organization.

The dinner experience yields mixed feedback. While certain dishes like salmon with vegetables and quality sandwiches are appreciated, many guests note the limited and basic menu, issues with food quality and high prices. Service inconsistencies are also mentioned, though the availability of 24/7 dining is a plus.

Rooms at the hotel are well-maintained, modern and spacious, offering contemporary design and ample amenities like large TVs, coffee and tea supplies and even fridges in some rooms. Cleanliness is a standout feature with guests commending the spotless environment and efficient housekeeping.

Staff interactions are a highlight with guests consistently praising the friendly, helpful and professional demeanor of the team, particularly at reception. Occasional lapses in attentiveness are noted, but overall, the staff's dedication contributes to a positive atmosphere.

Wi-Fi services are generally reliable and fast, though a few guests report connectivity issues, particularly with VPNs. The gym, despite its compact size, is well-equipped and well-maintained, providing a comprehensive and comfortable workout experience.

The outdoor pool is a pleasant addition, offering a clean and safe environment, although its small size and occasional closures are minor drawbacks. Parking is highly convenient with ample and secure options, including free outdoor and on-site spaces, adding to the overall appeal for car travelers.

Family-friendly amenities make the hotel a suitable choice for those traveling with children, though some note occasional noise from kids in the hallways. The beds receive mostly positive reviews for comfort, despite mixed feedback on the pillows.

In summary, Hampton By Hilton Alcobendas Madrid is a highly-rated hotel offering modern facilities, exceptional cleanliness, friendly staff and convenience for travelers by road, making it an ideal stopover or base for both business and leisure.
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Location of the pool: Outdoor pool
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3-Star Hotel

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Room Types
King Room The double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit has 1 bed.

Queen Room - Mobility Access The spacious double room features air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV. The unit has 1 bed.

Queen Room with Sofa Bed The air-conditioned triple room offers a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

Twin Room The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 2 beds.

Family Connecting Rooms The spacious family room offers a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit offers 3 beds.

Guest Reviews
8.9
Excellent
Location
Hampton By Hilton Alcobendas Madrid offers a strategic location, particularly for travelers prioritizing proximity to Barajas Airport and convenient highway access. The hotel is praised for being ideal for those traveling by car, thanks to its easy access to main roads and the A1 and A6 highways. It's an excellent choice for an overnight stay before catching an early flight or continuing a road trip with many guests noting the convenience for long journeys and business trips.

Shoppers will appreciate the short distance to the Plaza Norte shopping center and other nearby malls, making it easy for last-minute purchases. While some guests find the location a bit removed from downtown Madrid and public transit, others view the 20-minute drive or public transport journey to the city center as manageable.

The surrounding area is quiet and secure, even if it's less conducive to walking around for leisure. Overall, the hotel meets expectations for those needing a comfortable stopover with convenient parking and proximity to travel routes, but it may be less ideal for those seeking immediate access to Madrid’s city attractions.

Breakfast
The breakfast experience at 'Hampton By Hilton Alcobendas Madrid' receives predominantly positive feedback from guests, highlighting its variety and quality. Many guests appreciated the extensive and diverse buffet, which includes a mix of sweet and savory options, fresh ingredients and a good selection of hot and cold foods. The inclusion of breakfast in the room price was a bonus for many and specific items like Nutella waffles were particularly enjoyed by some.

However, there are occasional remarks pointing out areas for improvement. Some guests found the breakfast area to be small and crowded with issues related to replenishing supplies quickly. The organization and availability of certain items, such as cups and glasses, were also noted as inconsistent. Despite these minor hitches, guests still describe the breakfast as delicious, hearty and more than sufficient for starting the day.

In summary, the breakfast at this hotel is largely well-regarded for its variety, taste and completeness, making it a substantial and satisfying option for visitors, although there is room for improvement in terms of variety and organization during busy periods.

Dinner
Guests at Hampton By Hilton Alcobendas Madrid have had mixed experiences with the hotel's dinner offerings. On the positive side, there are commendations for the salmon with vegetables and the great quality sandwiches. The restaurant is noted for its very good burgers and pizzas with good food and a convenient lounge area available for dinner. The attentive dining staff and the availability of food 24/7 are also appreciated perks.

However, several reviews indicate areas needing improvement. Many guests feel the dinner menu is limited, basic and often lacking variety, especially for those staying multiple days. Some have described the quality of the food as poor with specific grievances about unappetizing hamburgers, bad-tasting nuggets and salty dishes. Additionally, there are concerns about the high prices relative to the food quality and portion sizes with some guests finding the meals quite scarce.

Service issues were also prominent, including long waits for check-in and dissatisfaction with certain practices, such as waiters removing drinks without permission. The limited vegetarian and vegan options were noted as a shortfall and the restaurant’s operational hours and availability of room service dinner could use more flexibility.

Overall, while the convenience and some menu items are praised, there is a consensus among guests that the dinner experience could significantly benefit from broader options, higher quality and better service practices.

Rooms
'Hampton By Hilton Alcobendas Madrid' offers a modern and comfortable stay with rooms that are consistently praised for their cleanliness, spaciousness and cozy feel. Guests appreciate the contemporary design, complete with large televisions, well-stocked amenities such as hot water kettles, coffee and tea and some even featuring Smeg fridges. Many reviews highlight the spacious and bright nature of the rooms with modern, functional and well-maintained facilities.

The decor is noted as tastefully done, contributing to the overall inviting atmosphere. The rooms come equipped with comfortable beds and spacious bathrooms, adding to the overall comfort of the stay. Several reviews mention how well-suited the rooms are for families with quiet, family-friendly environments and large, functional spaces.

However, some guests did note a few downsides, such as the lack of natural ventilation due to permanently closed windows, which can lead to a feeling of stuffiness. Room sizes were occasionally mentioned as smaller than expected, especially when accommodating additional beds. Despite these minor issues, the rooms are continuously praised for being clean and cozy, making it a pleasant experience overall.

In conclusion, despite a few minor setbacks, Hampton By Hilton Alcobendas Madrid promises a comfortable and aesthetically pleasing stay with well-maintained, modern and spacious rooms.

Beds
The beds at Hampton By Hilton Alcobendas Madrid have received generally positive feedback from guests. Most guests found the beds to be extremely comfortable with many describing them as very comfortable, super comfortable and even extraordinarily comfortable. The beds are noted for being large with some rooms featuring king-size beds. The quality of the bedding is often highlighted with guests mentioning that the beds and pillows are of very good quality and contribute to a restful night's sleep. The mattresses are generally supportive, although a few guests found them to be too firm or hard.

However, there are some mixed reviews regarding the pillows. While some guests appreciated their softness, others found them too soft and lacking in support. Additionally, a few guests mentioned that extra beds and children's beds were not as comfortable as the main beds.

Overall, the comfort and size of the beds, along with the high-quality bedding, appear to be a significant factor in the positive experiences of many guests at Hampton By Hilton Alcobendas Madrid.

Cleanliness
The guest reviews for Hampton By Hilton Alcobendas Madrid highlight outstanding cleanliness throughout the hotel. Visitors consistently praise the clean and comfortable rooms, noting that they are modern, well-decorated and equipped with high-quality furniture and appliances. The hotel's facilities and public spaces are equally spotless and the overall maintenance is exceptional. Several guests specifically commend the housekeeping staff for their efficiency and attention to detail, ensuring that not a speck of dust is left behind. The hotel is described as very new and this freshness is apparent in all areas. Guests repeatedly mention that everything is kept in perfect condition, contributing to a pleasant and hygienic stay. Cleanliness extends to all areas, including the breakfast space, although one review suggests there could be some improvement there. Yet, the overall perception emphasizes a high standard of cleanliness and comfort, making it a reliable choice for travelers seeking a pristine environment.

Staff
Hampton By Hilton Alcobendas Madrid has received high praise for its exceptional staff. Guests consistently highlight the team’s friendliness, helpfulness and professionalism, creating a welcoming atmosphere from arrival to departure. Reviewers commend the staff for being approachable, attentive and courteous. Unique mentions go to employees like Rosa at reception and Vicky at breakfast for their outstanding service, ensuring every need is met promptly and efficiently.

The reception staff particularly shine with many guests praising their warm welcomes and excellent handling of check-ins. The breakfast and cleaning teams also receive accolades for their friendliness and thoroughness in attending to guests’ requirements.

However, a few reviews mention sporadic lapses in attentiveness, suggesting some room for improvement. Despite this, the overall sentiment remains overwhelmingly positive, as the staff's dedication to customer service leaves a lasting impression on visitors, making it a standout feature of the hotel.

Wi-Fi
Hampton By Hilton Alcobendas Madrid generally excels when it comes to Wi-Fi services, making it an appealing choice for tech-savvy travelers. Many guests have praised the hotel for providing strong, reliable and fast Wi-Fi throughout the premises. The connection quality is consistently described as excellent with some even calling it spectacular. Guests appreciate the free Wi-Fi, which comes with a very good signal, ensuring smooth internet access all over the hotel.

However, there are instances where the Wi-Fi connection could improve. A few guests experienced connectivity issues and some mentioned that the Wi-Fi did not support VPNs, which created challenges for work-related activities. Overall, the majority of guests found the Wi-Fi service to be efficient and satisfactory, contributing positively to their stay at the hotel.

Gym
The gym at Hampton By Hilton Alcobendas Madrid has garnered positive feedback from guests who appreciate its well-maintained, clean and well-equipped facilities. Despite its relatively small size, it offers a wide selection of equipment, including both cardio and weight machines, ensuring a comprehensive workout experience. The gym is described as superb for a small hotel with amenities such as fresh towels, drinkable water, TV and an effective AC system enhancing the comfort of guests. Users found the gym usage well organized and the environment very comfortable. Overall, the gym stands out as a key feature of the hotel, appealing to fitness enthusiasts and contributing to the overall satisfaction of the guests.

Pool
Hampton By Hilton Alcobendas Madrid offers a peaceful retreat with great value for a stay, especially for layovers. The outdoor pool, while small, is generally well-maintained and a welcome feature for guests wanting to cool off. The pool area is described as pleasant and clean with some guests appreciating the nice design and additional amenities such as towels provided and a lifeguard ensuring safety.

However, there are some common observations about the pool being on the smaller side and occasionally too shallow. A few reviews noted the pool closing periods, which might be inconvenient for some, especially during hot weather.

Overall, the pool adds a nice touch to the hotel experience, providing a refreshing break during a summer stay despite its size limitations.

Parking
At the Hampton By Hilton Alcobendas Madrid, guests consistently praised the abundance and ease of parking options. Many highlighted the complimentary nature of the parking, including free outdoor and on-site spaces, as a significant advantage. The availability of free parking on the surface and the ease of access further enhanced the overall convenience for visitors. Some guests also appreciated the underground parking, which was described as secure and spacious, although it comes at an additional cost.

The hotel’s parking facilities were frequently described as ample and easily accessible, making it stress-free for guests to park their vehicles. The secure underground parking was particularly noted for its reliability and large spaces, providing peace of mind for those with vehicles.

Overall, the plentiful, free and easy-to-navigate parking options were a common thread in guests' reviews, making the Hampton By Hilton Alcobendas Madrid a favorable choice for travelers with cars. The hotel’s strategic location with good access to highways and connections to downtown Madrid added to its convenience for those planning to explore the area by car.

Family
Hampton By Hilton Alcobendas Madrid offers a welcoming ambiance ideal for family stays, featuring an array of amenities suited for those traveling with children. The hotel boasts family-friendly rooms and adjoining rooms, which although slightly compact, provide the perfect accommodation for a comfortable stay. Travelers have noted the hotel’s useful safety measures, such as corridors that can only be accessed with a room card in the evening, ensuring a secure environment for families.

The hotel is equipped with great amenities including an outdoor pool, which adds a touch of fun and relaxation. The presence of computer games further enhances the experience for younger guests, making it an ideal choice for families. A convenient perk is the availability of free parking, making it easier for families traveling by car.

While the hotel is not positioned for sightseeing near landmarks like Puerta del Sol or Retiro, its location and functionality make it perfect for stays of multiple nights. The atmosphere is cozy and accommodating, creating a pleasant and familiar experience for visitors. However, some reviews noted the presence of noisy children playing in the hallways, which can be a consideration for those looking for a quieter stay.

Overall, Hampton By Hilton Alcobendas Madrid stands out as a practical and welcoming hotel for families, providing a range of activities and amenities to keep both children and parents comfortable and entertained.

3 Star
Hampton By Hilton Alcobendas Madrid seems to exceed expectations for a three-star establishment with guests frequently remarking that it deserves an extra star. The hotel features well-maintained facilities, which many deem comparable to those of a four-star or even at times a five-star hotel. The rooms are comfortable and clean, providing a peaceful environment ideal for stopovers, especially for those heading to the airport.

The quality of services offered at the hotel also receives considerable praise with superior room services and an included breakfast that often surpasses three-star standards. Guests note that it's an excellent value for money, given the high quality of breakfast and overall service level. Business travelers will find it a convenient and business-friendly option, ticking all the boxes for a comfortable budget stay.

Overall, Hampton By Hilton Alcobendas Madrid is commended as a surprisingly high-quality three-star venue, combining affordability with unmatched service and comfort.

Business
Hampton by Hilton Alcobendas Madrid proves to be an excellent choice for business travelers seeking functionality and convenience. Its strategic location with access to main highways and public transportation, makes it well-suited for quick business stops, layovers and work trips. The hotel is recognized for its efficient services, modern and comfortable accommodations and well-organized business facilities, including strong WiFi and suitable working areas. Though it may lack glamorous views and proximity to major tourist attractions like Puerta del Sol, its focus on practicality ensures a good price-to-value ratio and meets the purpose of a business stay effectively. Business-friendly amenities such as safes, refrigerators in the rooms and a nearby shopping center cater well to professional needs, reinforcing its status as a highly recommended spot for business travel.

Accessible
Hampton By Hilton Alcobendas Madrid has garnered positive feedback for its accessibility features. Guests have noted the hotel is well-insulated and comfortable with easy access to highways A1 and A6. The location is slightly removed from major services, being 4km away, but it makes up for this with free parking and good overall accessibility.

The hotel's infrastructure includes accessible elevators, hallways and parking areas. Rooms specifically designed for disabled individuals come highly recommended with accessible bathrooms well-stocked with amenities like shampoo, conditioner, shower gel and body lotion. However, some minor issues were reported, such as a slight flooding in room 312's bathroom and difficulty opening the hallway door unaided for wheelchair users. Despite these issues, the facilities are generally praised for being well-organized, friendly and comfortably accessible.

Outdoor Pool
The outdoor pool at Hampton By Hilton Alcobendas Madrid is noted for its well-maintained condition, offering a refreshing spot to cool off. Although the pool is small, guests appreciate the thoughtful inclusion of towels, which enhances the overall experience. Several reviews highlight the pool as a pleasant amenity, particularly enjoyable when the weather is good. The design also features an included indoor pool, adding to the variety of options available for guests. Despite its size, the pool is considered a valuable addition to the hotel's offerings.

Dog Friendly
Hampton By Hilton Alcobendas Madrid has received substantial appreciation for its pet-friendly ambiance, welcoming policies and accommodating services for those traveling with dogs. The hotel is highlighted as a great choice for pet owners, as it ensures comfort and convenience for both humans and their furry companions. Many reviewers were pleased with the simple yet essential amenity of being able to bring their dogs along for the trip with dogs allowed to stay in the rooms and even accompany owners at certain breakfast tables near the front desk.

The surrounding area also enhances the experience with a park around the corner offering a pleasant space for walks, which pets seem to enjoy greatly. Fetching reviews mention the hotel's understanding and accommodating nature towards pets, which is evident in their policies, although some clarity on these policies might be advantageous for future guests.

However, there are a couple of points to keep in mind. Certain guests felt that the charges for pets were on the higher side and some were uncomfortable with the presence of dogs in the dining area. Moreover, there is a requirement to leave a deposit of 200 EUR in case of any potential damages caused by pets, which may be viewed as inconvenient by some.

In summary, Hampton By Hilton Alcobendas Madrid stands out as a dog-friendly destination, making travel with pets more enjoyable and hassle-free, notwithstanding a few areas that might require improvement for enhanced pet-stay clarity and fee structure.


Yes, Hampton By Hilton Alcobendas Madrid has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Hampton By Hilton Alcobendas Madrid.

Yes, Hampton By Hilton Alcobendas Madrid welcomes dogs.

Yes, parking facilities are available at Hampton By Hilton Alcobendas Madrid.

Yes, Hampton By Hilton Alcobendas Madrid has a gym.

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