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HH Hermoso Housing ALESSANDRIA

Alessandria , 5 Via Faà Di Bruno Emilio (Show on Map)

6.7

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHH Hermoso Housing ALESSANDRIA receives high praise for its excellent location, centrally situated in Alessandria. Being near major attractions, the theater, hospital, city hall and the train station makes it a preferred choice for travelers. Guests also appreciate the ease of self-check-in, availability of parking spots nearby and the quietness of the street despite being in the middle of the city. Clean, nicely furnished rooms and splendid bathrooms also add to the appeal.

The hotel staff stands out with numerous commendations for their friendliness, availability and efficiency. Specific staff members, such as Iasmina, Mr. Claudio and Roberta, are frequently mentioned positively. The digital host and online assistance systems are noted for their promptness and effectiveness, contributing to a welcoming and stress-free environment.

The Wi-Fi is generally strong and crucial for the hotel's remote check-in process, managed through WhatsApp. While efficient for most, it can be challenging for guests without smartphones or active internet connections.

Opinions on cleanliness are mixed with many guests praising the tidy and pleasant rooms. However, notable lapses in hygiene are reported, including dust, dirty showers, foul smells, insects and cobwebs, indicating a need for improvement in this area.

Most guests find the primary beds very comfortable and supportive, enhancing their stay experience. However, issues with sofa beds, such as broken slats and thin, noisy mattresses, are a recurring complaint, highlighting an area that requires attention.

Overall, HH Hermoso Housing ALESSANDRIA offers a good value-for-money stay with strategic location benefits and friendly staff. However, addressing cleanliness concerns and improving some bed conditions could significantly enhance the overall guest experience.
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Categories

Aparthotel with Rooms With Jacuzzi / Hot-tub

Aparthotel for Honeymoon

Dog Friendly Aparthotel

Small Aparthotel

3-Star Aparthotel

Room Types

Double Room The double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 1 bed.

Penthouse Apartment with Jacuzzi The hot tub and spa bath are the special features of this apartment. This air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Boasting a balcony with city views, this apartment also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.

Large Superior Two-bedroom Apartment This air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower. Meals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as a quiet street view. The unit has 3 beds.

Deluxe Apartment This spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment comes with a dining area, a flat-screen TV with cable channels a washing machine and a terrace. The unit has 2 beds.

Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit has 1 bed.

Deluxe Room (2 Adults + 1 Child) This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit offers 1 bed.

Superior Family Room Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Superior Family Room In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Superior Apartment This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment provides a seating area, a dining area, a wardrobe, a sofa and a flat-screen TV with cable channels. The unit offers 2 beds.

Superior Family Room In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Superior Family Room In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned family room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Superior Apartment This air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a shower. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a tea and coffee maker, a seating area, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 3 beds.

Superior Apartment This air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a flat-screen TV with cable channels, a coffee machine, a seating area, a dining area as well as an inner courtyard view. The unit offers 2 beds.

Standard Studio This air-conditioned studio is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Studio with Spa Bath The hot tub and spa bath are the special features of this studio. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned studio includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Superior Apartment This air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The apartment features a tea and coffee maker, a seating area, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

One-Bedroom Apartment This air-conditioned apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The apartment features a tea and coffee maker, a seating area, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

About HH Hermoso Housing ALESSANDRIA

License: IT006003C2M3XLLCWZ

Guest Reviews

6.7

Rated

Location

HH Hermoso Housing ALESSANDRIA is celebrated for its prime location in the heart of Alessandria. Situated right in the city center, it offers a significant advantage for travelers wanting to explore the area. The hotel is centrally located near major attractions, providing easy access to the theater, hospital and city hall. Guests appreciate its proximity to the train station, making it convenient for commuters.

The location is described as pleasant, very nice and optimal with several reviews highlighting the quietness of the street despite being central. The area is also characterized by easy self check-in processes and the availability of parking spots nearby, which enhances the overall convenience for guests.

In addition to its strategic position, HH Hermoso Housing ALESSANDRIA boasts clean and nicely furnished rooms, splendid bathrooms and a user-friendly assistance system that is available until midnight. The combination of an excellent location and top-notch facilities makes this hotel a favored choice for many visitors to Alessandria. Whether for a short visit or an extended stay, the hotel's downtown placement allows guests to immerse themselves fully in the vibrant city life within walking distance.

Beds

Guest reviews of HH Hermoso Housing ALESSANDRIA reveal mixed experiences regarding the beds provided by the hotel. Most guests found the beds to be very comfortable and praised the firm, supportive mattresses. The overall comfort of the beds was a recurring highlight, contributing to a positive stay for many visitors.

However, several reviews noted issues with the sofa beds, which frequently suffered from thin and broken mattresses, noisy springs and structural damage. One review mentioned that the bed was damaged with broken slats and missing plastic pieces and another highlighted discomfort due to a mattress being uncomfortably concave in the middle. Some guests found workarounds challenging because access to the beds was limited due to their placement in niches, leaving little walking space around them.

In summary, while guests appreciated the comfort and firmness of most beds in the hotel rooms, the condition of the sofa beds and some specific beds presented a notable area for improvement in terms of both functionality and maintenance.

Cleanliness

HH Hermoso Housing ALESSANDRIA receives mixed reviews when it comes to cleanliness. Guests often appreciate a clean and well-maintained interior, mentioning that certain apartments were very clean, pleasant and provided an orderly environment. The overall structure of the apartments, along with clean linen and towels, was also highlighted positively.

However, many reviews indicate notable issues with cleanliness. Some guests found the cleaning to be inadequate, mentioning dust on the bathroom radiator and a notable presence of dust in several areas. Others reported more severe concerns, such as dirty showers, foul sewage smells from bathroom drains and even the presence of insects and cockroaches.

While certain reviews describe the cleaning as exceptional and impeccable, praising the cleanliness of the rooms and apartments, other reviews point out significant lapses in hygiene. For instance, some found cobwebs, streaked floors and splattered walls in their rooms with one guest even discovering a yellowed toilet seat and hair in the sink.

Overall, while some guests have had positive experiences regarding cleanliness, there are significant and recurring reports suggesting that the standard of hygiene could be considerably improved.

Staff

HH Hermoso Housing ALESSANDRIA receives numerous commendations for its exceptional staff, who are consistently described as friendly, kind and highly available. Guests appreciated the courteous and approachable demeanor of the personnel, including specific mentions of individuals like Iasmina, Mr. Claudio and Roberta. The staff’s responsiveness, whether via phone, WhatsApp or other digital means, is highlighted as a significant advantage, ensuring that queries and issues are resolved promptly and efficiently.

Though the hotel operates without in-person staff interaction, the digital host and online systems provide seamless and effective customer service. Guests noted that any problems, such as checking in or accessing the structure, were quickly addressed by the attentive team. Despite some minor issues, the overall guest experience was positively influenced by the staff’s helpfulness and the high level of customer care provided. The hotel’s high-tech services combined with the warm assistance from the staff, create a welcoming and stress-free environment for visitors.

Wi-Fi

When staying at HH Hermoso Housing ALESSANDRIA, guests can expect to have Wi-Fi available, which is crucial for several aspects of their stay. The check-in procedure and access to the facility both require a smartphone with internet capability, as these processes are managed remotely through the use of WhatsApp. Guests have noted that the assistance provided via WhatsApp is prompt and excellent, ensuring that any issues can be swiftly addressed. However without an active internet connection or a touchscreen phone, accessing the room and completing the check-in can be quite challenging. Opening doors necessitates either a physical key/card in addition to the Link, which some guests found inconvenient. Users of iPhones and other internet-enabled devices should fare well, thanks to the strong Wi-Fi presence and responsive support system in place.

3 Star

HH Hermoso Housing ALESSANDRIA offers a mixed experience for travelers seeking mid-range accommodations. Guests found the property's value for money to be impressive with several expressing intentions to return. The beds received favorable remarks, adding to the comfort of the stay. Visitors described the rooms as cozy and clean, contributing to an overall good experience.

However, the hotel fell short in some areas. Guests pointed out that the cleanliness of the structure was lacking and the facilities did not match the online images. Service quality was a common concern with reports of insufficient kitchen supplies and non-functional tools. Some found the accommodation too expensive for the level of service and amenities provided. Additionally, noise insulation in the rooms was inadequate, impacting the quality of rest for some guests.

Overall, while there were positive aspects such as cozy rooms and good value, the hotel needs to address several issues to enhance guest satisfaction fully.

No, HH Hermoso Housing ALESSANDRIA doesn't have any pool.

No, a spa isn't available at HH Hermoso Housing ALESSANDRIA.

Yes, HH Hermoso Housing ALESSANDRIA welcomes dogs.

No, parking facilities aren't available at HH Hermoso Housing ALESSANDRIA.

No, HH Hermoso Housing ALESSANDRIA doesn't have a gym.

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