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Summary of reviewsHotel Europa garners positive reviews in several key categories, making it a practical choice for many travelers visiting the Alicante coast. The hotel's location is highly regarded due to its proximity to coastal towns like Benidorm and Altea, efficient access via major highways and public transportation and a variety of nearby amenities including supermarkets, restaurants and recreational attractions. Despite some noise issues related to its position near a busy highway, the strategic location and affordability make it a favorable base for exploration.
The breakfast service at Hotel Europa is another highlight with many guests praising the extensive and well-presented buffet that caters to diverse tastes. The inclusion of breakfast in the room price significantly enhances the overall value for money. Although some visitors noted that the variety might become repetitive over multiple days, the general consensus remains positive.
Hotel Europa’s dinner offerings receive mixed reviews; however, guests frequently mention the good value and variety of the dinner buffet. While some aspects such as outdated decor and occasional quality issues were pointed out, the economic prices for meals are appreciated.
Room feedback is varied; guests particularly appreciate the spaciousness and comfort of the beds, as well as the cleanliness of the towels and bedding. However, many reviews suggest that the hotel would benefit from modernizing its decor and improving the maintenance of its facilities to address issues like malfunctioning air conditioning and poor soundproofing.
The cleanliness of the hotel is a critical area needing improvement with multiple negative remarks about dirty rooms, bathrooms and common areas. Despite some positive comments about the friendliness of the cleaning staff, the overall consensus points to a significant need for enhanced and consistent cleaning protocols.
Staff at Hotel Europa are frequently praised for their friendliness and helpfulness, contributing positively to the guest experience. However, there are occasional reports of inconsistent behavior among some staff members, suggesting room for improvement in maintaining a consistently warm and welcoming atmosphere.
WiFi service at the hotel receives mixed feedback; while many guests commend its speed and reliability, others report connectivity issues. Improving this service could enhance the overall guest experience.
The hotel’s pool also presents a mixed picture: while it provides a refreshing respite for many guests and features appreciated elements like a slide, there are notable complaints regarding cleanliness and maintenance.
Parking is a standout feature at Hotel Europa with free and secure parking earning widespread praise. The ample, convenient and included parking is a considerable convenience for those traveling by car.
Beds at Hotel Europa received mixed reviews with some guests finding them very comfortable and clean, while others reported issues with comfort and upkeep. Updating bedding and ensuring consistent quality across all rooms could significantly improve guest satisfaction.
Finally, Hotel Europa’s pet-friendly policies are appreciated by guests traveling with dogs. Despite some inconsistencies regarding additional charges and restrictions, the overall welcoming approach for pets makes it an appealing option for pet owners.
In summary, Hotel Europa excels in its strategic location, breakfast offerings, friendly staff and convenient parking. Addressing areas for improvement such as room and pool cleanliness, maintenance issues and WiFi connectivity would enhance the overall guest experience significantly.
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