Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar
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Summary of reviewsFletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar is highly acclaimed for its exceptional location, set in a tranquil, green environment close to the bustling city center. This unique hotel, in a restored former prison, provides an intriguing historical backdrop. Guests appreciate its proximity to the charming old town of Alkmaar, convenient walking and cycling paths and nearby practical amenities like a hospital and public transport. The pet-friendly environment adds to its appeal for those seeking a peaceful retreat.
The breakfast at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar is well-received for its varied and plentiful offerings. Guests consistently praise the delicious and fresh food, including croissants and fresh fruit and appreciate the friendly staff and peaceful dining environment. Minor complaints include occasional issues with replenishing items and perceived overpricing, especially at peak times.
The dining experience is also positively noted with high-quality and well-prepared dishes served in a cozy atmosphere. However, some guests find the portions small and the menu limited, particularly for vegetarians. The outdoor dining area and bar enhance the overall experience.
Rooms at the hotel are praised for their spaciousness, stylish decor and comfort, especially the beds. However, cleanliness and maintenance can be inconsistent with reports of dust, mold and noise issues due to thin walls. Despite these drawbacks, the unique ambiance and friendly staff contribute to a generally positive stay.
Cleanliness reviews are mixed with many guests finding the hotel clean and well-maintained, but others pointing out areas needing improvement, such as dust and mold in bathrooms. The housekeeping service sometimes falls short of expectations with issues regarding timely room cleaning and item replenishment.
The staff at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar are frequently described as friendly, helpful and accommodating, contributing significantly to the positive guest experience. Their enthusiasm and politeness, despite some being inexperienced, are commendable with effective communication in Dutch and English enhancing guest satisfaction.
The hotel's WiFi service is reliable and meets most guests' needs, though some felt it could be faster. The gym is spacious, well-equipped and clean, though its opening hours are seen as restrictive by some.
Parking at the hotel offers convenience with onsite options, EV charging stations and covered bicycle storage. However, the additional cost and occasional organizational issues can be a drawback.
The hotel is family-friendly with good facilities for children, including proximity to a children’s farm and family-oriented tours of the former prison. Guests find it comfortable and well-suited for family stays.
Overall, Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar stands out for its prime location, unique historical setting, friendly staff and high-quality dining experiences. While there are minor areas needing improvement, the hotel generally provides a charming and comfortable stay for its guests.
Categories
The breakfast at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar is well-received for its varied and plentiful offerings. Guests consistently praise the delicious and fresh food, including croissants and fresh fruit and appreciate the friendly staff and peaceful dining environment. Minor complaints include occasional issues with replenishing items and perceived overpricing, especially at peak times.
The dining experience is also positively noted with high-quality and well-prepared dishes served in a cozy atmosphere. However, some guests find the portions small and the menu limited, particularly for vegetarians. The outdoor dining area and bar enhance the overall experience.
Rooms at the hotel are praised for their spaciousness, stylish decor and comfort, especially the beds. However, cleanliness and maintenance can be inconsistent with reports of dust, mold and noise issues due to thin walls. Despite these drawbacks, the unique ambiance and friendly staff contribute to a generally positive stay.
Cleanliness reviews are mixed with many guests finding the hotel clean and well-maintained, but others pointing out areas needing improvement, such as dust and mold in bathrooms. The housekeeping service sometimes falls short of expectations with issues regarding timely room cleaning and item replenishment.
The staff at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar are frequently described as friendly, helpful and accommodating, contributing significantly to the positive guest experience. Their enthusiasm and politeness, despite some being inexperienced, are commendable with effective communication in Dutch and English enhancing guest satisfaction.
The hotel's WiFi service is reliable and meets most guests' needs, though some felt it could be faster. The gym is spacious, well-equipped and clean, though its opening hours are seen as restrictive by some.
Parking at the hotel offers convenience with onsite options, EV charging stations and covered bicycle storage. However, the additional cost and occasional organizational issues can be a drawback.
The hotel is family-friendly with good facilities for children, including proximity to a children’s farm and family-oriented tours of the former prison. Guests find it comfortable and well-suited for family stays.
Overall, Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar stands out for its prime location, unique historical setting, friendly staff and high-quality dining experiences. While there are minor areas needing improvement, the hotel generally provides a charming and comfortable stay for its guests.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar has received consistent praise for its exceptional location, making it a favored choice for those visiting the area. Nestled in a tranquil, green setting, the hotel is surrounded by a park and woodland, providing a peaceful retreat yet remaining remarkably close to the city's bustling center. Guests frequently mention the convenience of being within walking distance—typically 15-20 minutes—to the charming old town of Alkmaar, making it easy to explore the city on foot.
This unique hotel, set in a former prison, offers an intriguing historical backdrop that visitors find both fascinating and delightful. The juxtaposition of the serene, rural surroundings with the central, easily accessible location allows guests to enjoy the best of both worlds. It's particularly appreciated by those who enjoy outdoor activities, as cycling paths and walking routes weave through the scenic parkland directly connecting to the city center.
The hotel’s proximity to both the city's attractions and practical amenities like the hospital and public transportation is another highlight. Guests also value the added tranquility, ideal for those traveling with pets or seeking a quiet environment for a relaxing stay.
Overall, the Fallon Hotel Alkmaar's beautiful, green environment, combined with its strategic location near Alkmaar's city center, makes it a standout choice for travelers.
The breakfast experience at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar has garnered predominantly positive feedback from guests, who frequently highlight its extensive and varied offerings. The breakfast buffet is often described as plentiful, well-organized and delicious, featuring a wide selection of options that cater to diverse tastes. Many guests appreciate the quality and freshness of the food with specific praise for the delicious croissants and fresh fruit.
There are consistent mentions of the breakfast being very well taken care of and beautifully presented, contributing to an overall enjoyable start to the day. The breakfast room's peaceful environment and the friendly, helpful staff further enhance the dining experience. Great coffee, tasty scrambled eggs and hearty options have also been noted.
However, some guests feel that the breakfast is overpriced with a few noting that it does not always meet their expectations for a four-star hotel. There are mentions of certain items not being promptly refilled and occasional issues with less fresh offerings like watery orange juice. The breakfast setup can also become quite busy, leading to a lack of cleanliness and a need for better organization at peak times.
In summary, while there are minor areas for improvement, the breakfast at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar is generally rated highly by guests for its variety, taste and presentation, making it a significant highlight of their stay.
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar offers a dining experience marked by high-quality culinary delights with numerous guests praising the food as excellent, delicious and very good. The atmosphere in the hotel's restaurant is often described as cozy, providing a comfortable and inviting space for both dinner and breakfast. Guests especially enjoyed the outdoor dining area and found the bar to be a great complement to their meals.
However, some reviews mention that the dinner portions could be larger and the prices are on the expensive side. The menu, while serving top-notch and well-cooked dishes, is noted to be somewhat limited. Those looking for a broader selection or larger servings might find their options restricted.
Vegetarians may also find the offerings lacking in accommodation and there were a few comments on the limited vegetables and fries. Despite some critiques, the overall impression of the restaurant remains positive, highlighted by friendly and helpful staff and culinary delights that many found satisfying and recommendable.
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar, housed in a beautifully restored historic building that once served as a prison, offers a unique and atmospheric experience. Guests often praise the spaciousness and stylish, cozy decor of the rooms, which contribute to a comfortable stay. Many rooms feature tall windows, providing a bright and airy ambiance and the beds are frequently described as deliciously comfortable.
However, the hotel does receive mixed feedback about room cleanliness with several guests noting issues such as dust, musty smells and even mold, particularly in the bathrooms. Maintenance appears to be a concern with reports of broken fixtures, peeling wallpaper and insufficient bathroom fittings.
Noise is another common complaint with thin walls and poor soundproofing leading to disturbances from neighboring rooms and hallways. Some rooms are also criticized for feeling too hot or too cold with ineffective climate control systems adding to the discomfort.
Despite these drawbacks, the hotel's unique history and charming decoration create an appealing atmosphere, especially for those fascinated by the novel experience of staying in a former prison. The staff is often highlighted for their friendliness and accommodating nature, which enhances the overall guest experience.
In summary, while Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar boasts impressive aesthetics and a prime location near the city center and parks, it faces challenges with room upkeep and comfort that may detract from its otherwise charming and distinctive setting.
The beds at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar generally receive high praise for their comfort and quality with many guests describing them as very comfortable, lovely and wonderful. Several reviews highlight the beds as being dream-like and excellent, accommodating a restful sleep. The clean and spacious bedding further enhances the comfort experience. However, there are mixed opinions with some guests finding the beds too soft, leading to sagging or dips in the middle and occasionally sliding apart due to being dual single beds rather than a double. Pillows also received mixed feedback with some considering them too thick or firm. Despite these occasional criticisms, the overall consensus suggests that many guests find the beds at The Fallon Hotel comfortable and conducive to a good night's sleep.
The cleanliness of Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar has garnered a mix of feedback from guests. Positive remarks highlight that the rooms are often described as clean, tidy, shiny and inviting with some guests emphasizing that they found the facilities to be well-maintained and the restrooms spotless. The cleanliness of the rooms upon arrival and the large, clean bathrooms have also been praised with a few guests noting the overall neatness and proper maintenance of the premises.
However, several reviews point out areas for improvement. There have been instances of mold in bathroom areas, as well as dusty corners and carpets that were not thoroughly cleaned, leading to a perception of inadequate cleanliness. Complaints also mention stained towels, dirty floors and leftover dust and hair in rooms. Some guests found mold in shower areas and on bathroom grout and noted an unpleasant musty smell upon entering the room. Issues such as stained bed linens, unclean toilets and surfaces not being properly wiped down were also mentioned. Additionally, some guests reported dissatisfaction with the regularity and thoroughness of housekeeping services, noting that rooms were not cleaned on time or after request and that towels, cups and glasses were sometimes left unwashed.
Overall, while many guests had positive experiences regarding the hotel's cleanliness, there are areas that require attention to ensure a consistent standard of hygiene and maintenance throughout the property.
The overwhelming consensus among guests of Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar highlights the staff's friendliness, helpfulness and accommodating nature. Descriptions such as friendly, very friendly and extremely friendly frequently appear, painting a picture of a welcoming and warm team. Guests have noted the staff's attentiveness with particular praise for the reception personnel who handled arrivals smoothly and provided helpful information.
While a youthful and sometimes inexperienced team was observed, enthusiasm and politeness were consistently emphasized. Individual staff members, such as the young man at the reception and Mario, received special mentions for their exceptional service.
Moreover, the staff's ability to communicate effectively in both Dutch and English contributed to a positive guest experience. Instances of the staff swiftly solving problems and maintaining a positive demeanor further enhanced their reputation. Despite occasional lapses in professionalism and moments where some staff seemed overwhelmed or less knowledgeable, the overall impression remains highly favorable due to their genuine efforts to assist and make guests feel comfortable.
In summary, the staff at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar stand out for their friendliness, willingness to help and accommodating nature, creating an inviting atmosphere for all who visit.
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar offers a reliable WiFi experience for its guests with several reviews highlighting good and fast internet access. Most guests reported no issues with the WiFi, noting that it was available throughout their stay and worked perfectly. While some mentioned that the WiFi could be faster, the overall sentiment suggests that the WiFi service met the needs of most visitors. Additionally, a secure WiFi option is available, ensuring a safe browsing experience, although some guests discovered this feature late. Overall, the hotel's internet connectivity generally provides a positive experience for its guests.
The gym at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar is generally well-received with many guests appreciating its spacious and well-equipped nature. It's highlighted as a fantastic space with a great assortment of quality equipment, making it especially appealing to fitness enthusiasts. The cleanliness of the gym has also been noted positively. However, a few guests pointed out that the gym's opening time of 9:00 am is somewhat restrictive. While there were a few mentions of the gym's availability being a plus, some reviews mentioned the absence of a gym or a lack of necessary equipment, indicating mixed experiences. Despite these minor drawbacks, the fitness center is mostly seen as a valuable amenity for guests.
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar offers a variety of parking options, though guest experiences have been mixed. On the positive side, the hotel provides onsite parking that is convenient and well-organized with some free parking available outside on weekends. Covered bicycle storage and EV charging stations add to the convenience for cyclists and electric vehicle owners. Reviewers noted that there are plenty of parking options and ample spaces available, both at the hotel and in nearby public lots.
However, there are some common issues. Parking costs an additional €10 per day, which many found expensive and bothersome. Guests frequently mentioned confusion and lack of clear instructions regarding parking policies. The public parking lot near the hotel has occasional problems, such as a malfunctioning parking meter and limited availability, which sometimes leads to parking on the street. Additionally, parking becomes scarce during peak times and securing a spot can be challenging.
Overall, while the hotel does provide parking facilities, the extra fee and occasional organizational issues can be a drawback for some guests.
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar offers convenient EV charging facilities that guests can readily use. The hotel ensures accessibility to functioning and sufficient 11kw charging stations for electric and hybrid cars. Guests can find the EV chargers available on-site, specifically located in the parking area.
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar is highly regarded among families looking for a comfortable and enjoyable stay. The hotel’s family-friendly environment and proximity to a children's farm make it an attractive destination for guests with young ones. Many visitors appreciated the beautiful surroundings and good facilities for children, making it an excellent choice for a family vacation. The area offers good surroundings for children to explore, enhancing the overall experience.
Guests have found the hotel to be great for family stays with comfortable beds and a good breakfast contributing to a pleasant stay. The hotel’s unique history as a former prison adds an intriguing element to the visit with family-oriented tours led by former prison guards being highlighted as a fun activity. The hotel also caters well to guests visiting family members nearby with its convenient location frequently mentioned.
Overall, Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar offers a good price-quality ratio and ensures that families feel welcome and well-cared for during their stay, making it a popular and loved choice for travelers with children.
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar is often described as a four-star hotel, but guest reviews suggest a mixed experience regarding whether it truly meets the standards of its rating. While some guests find the hotel superb and excellent, expressing that it maintains the four-star standard with solid service, others feel that it falls short. Criticisms include a lack of cleanliness, poor value for money and conditions that do not meet luxurious expectations. Some visitors mentioned that the hotel felt more akin to a youth hostel rather than a four-star accommodation, primarily due to the smaller room size and the absence of expected amenities like a refrigerator, bathtub and magnifying mirror. Overall, while the Fallon Hotel Alkmaar has potential and offers some true four-star services, there is room for improvement to consistently meet the expectations associated with its rating.
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar is well-regarded among business travelers who find its location particularly advantageous. It's conveniently close to a hospital and a park, while the city center remains easily accessible for various business needs. Many guests have highlighted the hotel’s array of business-friendly facilities such as conference spaces, meeting rooms and a business center, which make it an excellent choice for work stays and business trips.
Although there are no mentions of the specific services related to business in the reviews, the hotel does have a feel akin to a conference hotel, indicating it's suitable for professional gatherings. The wifi ensures connectivity for work purposes and the smooth check-out process further illustrates a client-savvy, business-friendly attitude.
However, it should be noted that some aspects such as the check-in process are not yet integrated with Booking data and still require manual registration, which might detract from the overall efficiency expected from a four-star business hotel. Despite minor drawbacks, the hotel remains a solid option for business travelers, offering essential amenities to ensure a productive stay.
The Fallon Hotel Alkmaar offers a mixed experience for guests with disabilities. The hotel features accessible rooms and facilities equipped for guests with limited mobility, including a perfectly functional elevator and accessible parking. Guests appreciated the beautifully accessible route to the hotel. However, the rooms designed for disabled guests present some challenges. A recurring concern is the absence of doors or partitions in the bathrooms, which compromises privacy. Some rooms also feature glass instead of regular doors for showers, further affecting convenience.
While the adapted rooms are generally spacious and often appreciated, issues such as narrow access pathways and non-functional drains in some disabled rooms were noted. Better labeling of these rooms could enhance the guest experience. For wheelchair users, some areas might be difficult to navigate due to narrowness and sloping floors and guests with limited mobility might prefer ground floor accommodations.
In terms of historical charm, the hotel's unique setting in a former prison adds a distinctive character that many guests find appealing. However, improved functionality in room features, such as adding hooks and ensuring room cleanliness, would enhance comfort for guests with disabilities. Overall, the hotel is reasonably disabled-friendly with room for improvement in specific areas to ensure an optimum accessible experience.
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar emerges as a premier choice for honeymooners, frequently praised for its romantic setting and ambiance. Guests consistently describe the atmosphere as ideal for newlyweds, highlighting it as a great honeymoon destination. The venue is noted for being honeymoon friendly, offering enticing honeymoon package options. This combination of romantic appeal and specialized packages creates a perfect environment for couples embarking on their new journey together.
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar offers a unique blend of history and luxury, providing guests with a memorable experience. The luxurious package includes upscale rooms and suites with some guests receiving complimentary upgrades to more opulent accommodations. The hotel is housed in a beautifully converted building that retains many original details, enhancing its character and charm.
While the décor and atmosphere often feel four-star and luxurious, some reviewers noted a few shortcomings. The rooms were sometimes found to be smaller or warmer than expected and cleanliness could be improved. Despite these minor issues, the overall experience remains positive.
Guests appreciated the quiet, unique location and the luxurious amenities provided. Many praised the hotel's beautiful design and the quality experience offered. However, some felt that the luxury aspect could be better, suggesting it fell short of typical four-star expectations in terms of provided basics.
Overall, Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar comes highly recommended for its beautiful setting, luxurious feel and superb atmosphere, though it may have areas needing enhancement.
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar offers a unique and romantic experience, perfect for couples seeking a memorable getaway. One of the highlights is the opportunity to sleep in converted prison cells, adding a fascinating character to the stay. The hotel's beautiful and peaceful setting provides a romantic ambiance, making it an ideal destination for a night away in Alkmaar. Additionally, the dog-friendly park nearby adds a charming touch for couples traveling with pets. Located centrally yet quietly, the Fallon Hotel delivers an enchanting setting, ensuring a romantic stay for all who visit.
Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar is evidently a dog-friendly destination, offering several amenities and services to accommodate pets. Dogs are welcomed in the Deluxe room, which is an ideal setup for those traveling with pets. For dog owners, the hotel presents itself as an excellent choice with its off-leash park right beside the premises, providing a convenient space for dog walking.
Pets are allowed in various parts of the hotel, including the restaurant, which may be particularly appealing for those who do not want to leave their furry companions behind. However, it is noteworthy that some guests expressed discomfort with dogs being present during breakfast in the dining hall.
The hotel charges a fee for pets, approximately €19.50 to €20 per night per dog, which is a standard rate for such accommodations. Despite this charge, pets are very welcome and the environment is notably dog-friendly. The hotel even features a friendly cat named Marley, adding to its animal-friendly atmosphere.
Reviews highlight the hotel’s beautiful, friendly and helpful staff, although there were occasional comments regarding staff being inadequately informed about pet agreements. Overall, Fallon Hotel Alkmaar offers a happy place for dogs and is poised to make both pets and their owners feel at home.
Location Show Map
Location
This unique hotel, set in a former prison, offers an intriguing historical backdrop that visitors find both fascinating and delightful. The juxtaposition of the serene, rural surroundings with the central, easily accessible location allows guests to enjoy the best of both worlds. It's particularly appreciated by those who enjoy outdoor activities, as cycling paths and walking routes weave through the scenic parkland directly connecting to the city center.
The hotel’s proximity to both the city's attractions and practical amenities like the hospital and public transportation is another highlight. Guests also value the added tranquility, ideal for those traveling with pets or seeking a quiet environment for a relaxing stay.
Overall, the Fallon Hotel Alkmaar's beautiful, green environment, combined with its strategic location near Alkmaar's city center, makes it a standout choice for travelers.
Breakfast
There are consistent mentions of the breakfast being very well taken care of and beautifully presented, contributing to an overall enjoyable start to the day. The breakfast room's peaceful environment and the friendly, helpful staff further enhance the dining experience. Great coffee, tasty scrambled eggs and hearty options have also been noted.
However, some guests feel that the breakfast is overpriced with a few noting that it does not always meet their expectations for a four-star hotel. There are mentions of certain items not being promptly refilled and occasional issues with less fresh offerings like watery orange juice. The breakfast setup can also become quite busy, leading to a lack of cleanliness and a need for better organization at peak times.
In summary, while there are minor areas for improvement, the breakfast at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar is generally rated highly by guests for its variety, taste and presentation, making it a significant highlight of their stay.
Dinner
However, some reviews mention that the dinner portions could be larger and the prices are on the expensive side. The menu, while serving top-notch and well-cooked dishes, is noted to be somewhat limited. Those looking for a broader selection or larger servings might find their options restricted.
Vegetarians may also find the offerings lacking in accommodation and there were a few comments on the limited vegetables and fries. Despite some critiques, the overall impression of the restaurant remains positive, highlighted by friendly and helpful staff and culinary delights that many found satisfying and recommendable.
Rooms
However, the hotel does receive mixed feedback about room cleanliness with several guests noting issues such as dust, musty smells and even mold, particularly in the bathrooms. Maintenance appears to be a concern with reports of broken fixtures, peeling wallpaper and insufficient bathroom fittings.
Noise is another common complaint with thin walls and poor soundproofing leading to disturbances from neighboring rooms and hallways. Some rooms are also criticized for feeling too hot or too cold with ineffective climate control systems adding to the discomfort.
Despite these drawbacks, the hotel's unique history and charming decoration create an appealing atmosphere, especially for those fascinated by the novel experience of staying in a former prison. The staff is often highlighted for their friendliness and accommodating nature, which enhances the overall guest experience.
In summary, while Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar boasts impressive aesthetics and a prime location near the city center and parks, it faces challenges with room upkeep and comfort that may detract from its otherwise charming and distinctive setting.
Beds
Cleanliness
However, several reviews point out areas for improvement. There have been instances of mold in bathroom areas, as well as dusty corners and carpets that were not thoroughly cleaned, leading to a perception of inadequate cleanliness. Complaints also mention stained towels, dirty floors and leftover dust and hair in rooms. Some guests found mold in shower areas and on bathroom grout and noted an unpleasant musty smell upon entering the room. Issues such as stained bed linens, unclean toilets and surfaces not being properly wiped down were also mentioned. Additionally, some guests reported dissatisfaction with the regularity and thoroughness of housekeeping services, noting that rooms were not cleaned on time or after request and that towels, cups and glasses were sometimes left unwashed.
Overall, while many guests had positive experiences regarding the hotel's cleanliness, there are areas that require attention to ensure a consistent standard of hygiene and maintenance throughout the property.
Staff
While a youthful and sometimes inexperienced team was observed, enthusiasm and politeness were consistently emphasized. Individual staff members, such as the young man at the reception and Mario, received special mentions for their exceptional service.
Moreover, the staff's ability to communicate effectively in both Dutch and English contributed to a positive guest experience. Instances of the staff swiftly solving problems and maintaining a positive demeanor further enhanced their reputation. Despite occasional lapses in professionalism and moments where some staff seemed overwhelmed or less knowledgeable, the overall impression remains highly favorable due to their genuine efforts to assist and make guests feel comfortable.
In summary, the staff at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar stand out for their friendliness, willingness to help and accommodating nature, creating an inviting atmosphere for all who visit.
Wi-Fi
Gym
Parking
However, there are some common issues. Parking costs an additional €10 per day, which many found expensive and bothersome. Guests frequently mentioned confusion and lack of clear instructions regarding parking policies. The public parking lot near the hotel has occasional problems, such as a malfunctioning parking meter and limited availability, which sometimes leads to parking on the street. Additionally, parking becomes scarce during peak times and securing a spot can be challenging.
Overall, while the hotel does provide parking facilities, the extra fee and occasional organizational issues can be a drawback for some guests.
EV charging stations
Family
Guests have found the hotel to be great for family stays with comfortable beds and a good breakfast contributing to a pleasant stay. The hotel’s unique history as a former prison adds an intriguing element to the visit with family-oriented tours led by former prison guards being highlighted as a fun activity. The hotel also caters well to guests visiting family members nearby with its convenient location frequently mentioned.
Overall, Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar offers a good price-quality ratio and ensures that families feel welcome and well-cared for during their stay, making it a popular and loved choice for travelers with children.
4 Star
Business
Although there are no mentions of the specific services related to business in the reviews, the hotel does have a feel akin to a conference hotel, indicating it's suitable for professional gatherings. The wifi ensures connectivity for work purposes and the smooth check-out process further illustrates a client-savvy, business-friendly attitude.
However, it should be noted that some aspects such as the check-in process are not yet integrated with Booking data and still require manual registration, which might detract from the overall efficiency expected from a four-star business hotel. Despite minor drawbacks, the hotel remains a solid option for business travelers, offering essential amenities to ensure a productive stay.
Accessible
While the adapted rooms are generally spacious and often appreciated, issues such as narrow access pathways and non-functional drains in some disabled rooms were noted. Better labeling of these rooms could enhance the guest experience. For wheelchair users, some areas might be difficult to navigate due to narrowness and sloping floors and guests with limited mobility might prefer ground floor accommodations.
In terms of historical charm, the hotel's unique setting in a former prison adds a distinctive character that many guests find appealing. However, improved functionality in room features, such as adding hooks and ensuring room cleanliness, would enhance comfort for guests with disabilities. Overall, the hotel is reasonably disabled-friendly with room for improvement in specific areas to ensure an optimum accessible experience.
Honeymoon
Luxury
While the décor and atmosphere often feel four-star and luxurious, some reviewers noted a few shortcomings. The rooms were sometimes found to be smaller or warmer than expected and cleanliness could be improved. Despite these minor issues, the overall experience remains positive.
Guests appreciated the quiet, unique location and the luxurious amenities provided. Many praised the hotel's beautiful design and the quality experience offered. However, some felt that the luxury aspect could be better, suggesting it fell short of typical four-star expectations in terms of provided basics.
Overall, Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar comes highly recommended for its beautiful setting, luxurious feel and superb atmosphere, though it may have areas needing enhancement.
Romantic
Dog Friendly
Pets are allowed in various parts of the hotel, including the restaurant, which may be particularly appealing for those who do not want to leave their furry companions behind. However, it is noteworthy that some guests expressed discomfort with dogs being present during breakfast in the dining hall.
The hotel charges a fee for pets, approximately €19.50 to €20 per night per dog, which is a standard rate for such accommodations. Despite this charge, pets are very welcome and the environment is notably dog-friendly. The hotel even features a friendly cat named Marley, adding to its animal-friendly atmosphere.
Reviews highlight the hotel’s beautiful, friendly and helpful staff, although there were occasional comments regarding staff being inadequately informed about pet agreements. Overall, Fallon Hotel Alkmaar offers a happy place for dogs and is poised to make both pets and their owners feel at home.
No, Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar doesn't have any pool.
No, a spa isn't available at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar.
Yes, Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar welcomes dogs.
Yes, parking facilities are available at Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar.
Yes, Fletcher Hotel-Restaurant De Oude Gevangenis-Alkmaar has a gym.
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