Grandes Rousses Hotel & Spa
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Summary of reviewsGrandes Rousses Hotel & Spa, situated in the heart of the Alpe d'Huez resort, is celebrated for its prime location, offering easy access to winter and summer activities with convenient ski-in, ski-out facilities and a nearby funicular railway. Guests are enthralled by the breathtaking views of the surrounding mountains and valleys from their rooms and terraces. Furthermore, the hotel's central positioning means that amenities such as shops, bars, restaurants, ski lifts and mountain biking trails are all within walking distance, making it a favored destination for both relaxation and adventure.
Guests consistently praise the breakfast at Grandes Rousses, noting a great and varied buffet featuring top-quality products like fresh pastries, local goods and hearty options such as scrambled eggs. The breakfast setting is highlighted as pleasant with a high level of service from the attentive staff. Some guests, however, feel that the breakfast is overpriced.
Dinner at the hotel receives mixed reviews. The food quality is generally commended and the unique dining options at Restaurant Espérance, La Ferme d'Hubert and the rooftop bar are appreciated. The ambiance is pleasant and special occasions like New Year's Eve are particularly enjoyed. However, menu variety and pricing issues, including the lack of vegetarian and vegan options, leave room for improvement. Booking in advance is recommended for a seamless dining experience.
The rooms are praised for their spaciousness, comfort and beautiful decor with many guests enjoying panoramic mountain views from their balconies. Cleanliness and modern facilities contribute to a warm and cozy atmosphere. However, some rooms are noted to be insufficiently soundproofed or suffer from issues such as poor lighting and outdated décor.
Cleanliness standards at the hotel are generally high with many guests reporting spotless accommodations and great hygiene standards. The friendly and efficient housekeeping staff are often praised. Nonetheless, some reviews mention lapses in cleanliness, including issues with laundry and housekeeping services.
The staff at Grandes Rousses Hotel & Spa are frequently lauded for their incredible care and friendliness, creating a warm and welcoming environment. The reception and bar teams are particularly commended for their courteous and attentive service. Despite a few isolated criticisms, the overall sentiment is one of excellent hospitality.
The wifi experience has mixed reviews. While some guests enjoy fast and efficient internet, others struggle with poor performance and frequent disruptions, especially in the rooms and during evenings.
The spa at the hotel is a distinguished feature with superb facilities including a sauna, steam bath and a heated outdoor pool. Guests appreciate the luxurious setup and relaxing ambiance, though access requires pre-booking and additional costs. The spa can sometimes be crowded or temporarily closed without prior notice.
The gym receives mixed feedback; while the presence of a fitness room is a plus, it is often described as small and under-equipped for a 5-star establishment. The pool facilities, both outdoor and indoor, are highly praised for their inviting atmosphere and quality, although some guests are concerned about additional costs and waiting times for access.
Parking options are generally viewed positively with efficient valet services and convenient underground parking. Despite some guests finding the additional costs high, the overall availability of parking is appreciated.
Families find Grandes Rousses Hotel & Spa welcoming with spacious accommodations, family-friendly amenities and a dedicated playroom. The friendly staff enhance the family experience, making it a great place for those with young children.
In summary, Grandes Rousses Hotel & Spa offers an excellent alpine getaway with a combination of stunning location, good amenities, friendly staff and a welcoming environment, despite a few areas that could benefit from improvement.
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Guests consistently praise the breakfast at Grandes Rousses, noting a great and varied buffet featuring top-quality products like fresh pastries, local goods and hearty options such as scrambled eggs. The breakfast setting is highlighted as pleasant with a high level of service from the attentive staff. Some guests, however, feel that the breakfast is overpriced.
Dinner at the hotel receives mixed reviews. The food quality is generally commended and the unique dining options at Restaurant Espérance, La Ferme d'Hubert and the rooftop bar are appreciated. The ambiance is pleasant and special occasions like New Year's Eve are particularly enjoyed. However, menu variety and pricing issues, including the lack of vegetarian and vegan options, leave room for improvement. Booking in advance is recommended for a seamless dining experience.
The rooms are praised for their spaciousness, comfort and beautiful decor with many guests enjoying panoramic mountain views from their balconies. Cleanliness and modern facilities contribute to a warm and cozy atmosphere. However, some rooms are noted to be insufficiently soundproofed or suffer from issues such as poor lighting and outdated décor.
Cleanliness standards at the hotel are generally high with many guests reporting spotless accommodations and great hygiene standards. The friendly and efficient housekeeping staff are often praised. Nonetheless, some reviews mention lapses in cleanliness, including issues with laundry and housekeeping services.
The staff at Grandes Rousses Hotel & Spa are frequently lauded for their incredible care and friendliness, creating a warm and welcoming environment. The reception and bar teams are particularly commended for their courteous and attentive service. Despite a few isolated criticisms, the overall sentiment is one of excellent hospitality.
The wifi experience has mixed reviews. While some guests enjoy fast and efficient internet, others struggle with poor performance and frequent disruptions, especially in the rooms and during evenings.
The spa at the hotel is a distinguished feature with superb facilities including a sauna, steam bath and a heated outdoor pool. Guests appreciate the luxurious setup and relaxing ambiance, though access requires pre-booking and additional costs. The spa can sometimes be crowded or temporarily closed without prior notice.
The gym receives mixed feedback; while the presence of a fitness room is a plus, it is often described as small and under-equipped for a 5-star establishment. The pool facilities, both outdoor and indoor, are highly praised for their inviting atmosphere and quality, although some guests are concerned about additional costs and waiting times for access.
Parking options are generally viewed positively with efficient valet services and convenient underground parking. Despite some guests finding the additional costs high, the overall availability of parking is appreciated.
Families find Grandes Rousses Hotel & Spa welcoming with spacious accommodations, family-friendly amenities and a dedicated playroom. The friendly staff enhance the family experience, making it a great place for those with young children.
In summary, Grandes Rousses Hotel & Spa offers an excellent alpine getaway with a combination of stunning location, good amenities, friendly staff and a welcoming environment, despite a few areas that could benefit from improvement.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near Golf Courses
Hotel with Ski To Door Access
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel for Yoga
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in the heart of the Alpe d'Huez resort, the Grandes Rousses Hotel & Spa offers a prime location for winter and summer activities. Its strategic positioning grants guests easy access to the slopes with convenient ski-in, ski-out facilities and a funicular railway nearby. The breathtaking views of the surrounding mountains and valley from the rooms and terraces set an idyllic backdrop for any stay, making it a favorite among those seeking stunning landscapes and serene environments.
The central location ensures that guests are within a short walking distance to the town's vibrant selection of shops, bars and restaurants. This convenience extends to ski lifts and mountain biking trails, making it perfect for sports enthusiasts. The hotel's placement at the top of the resort and the foot of the slopes creates an exceptional framework for a memorable alpine getaway.
In addition to the beautiful surroundings, the hotel itself is beautifully modernly decorated, offering general comfort and excellent amenities. The friendly and accommodating staff further enhance the experience, contributing to a place that visitors are eager to recommend without hesitation. Whether visiting in the bustling winter season or the quieter off-season, Grandes Rousses Hotel & Spa's unparalleled location provides an ideal setting for both relaxation and adventure.
The breakfast experience at Grandes Rousses Hotel & Spa evokes a medley of impressions. On the positive side, the majority of guest feedback highlights a great and varied breakfast, often described as tasty and delicious. Many guests appreciated the superb and extensive buffet offering top-quality products including fresh pastries, local goods and hearty options like scrambled eggs. The breakfast was often characterized as complete and tailored to the season with local ingredients, making it a delightful start to the day.
Guests also noted the attentive and discreet staff enhancing their morning meal experience. The breakfast setting was highlighted as a pleasant aspect with a wide choice available that catered well to diverse preferences. Many reviews praised the excellent and fantastic breakfast, further describing it as extraordinary, perfect or very good. Some guests enjoyed the flexibility to customize their breakfast.
However, some reviews pointed out areas that require improvement. A significant number of guests felt the breakfast was too expensive at 25 euros per person, often considering it overpriced for the variety and quality offered. There were mentions of limited selection, lack of essential savory products and poor service at the buffet. Complaints also included cold items like sausages, mushrooms, bacon and tea, as well as minimal offerings that did not meet expectations. Observations were made about breakfast being limited or insufficient in space and options past a certain time.
Despite the few criticisms, the predominant sentiment leans towards satisfaction with an exceptional and well-rounded breakfast experience, complemented by high-quality service and a diverse, fulfilling buffet that caters effectively to guests' preferences.
The dining experience at the Grandes Rousses Hotel & Spa garners mixed reviews from its guests. On the positive side, the food quality stands out with many noting the delicious and nicely prepared meals. Unique and excellent restaurants like Resturant Espérance, La Ferme d'Hubert and the rooftop bar are highly appreciated for their delightful cuisine and pleasant atmosphere. Guests particularly enjoyed special occasions like New Year's Eve, where meals were described as perfect.
However, there are aspects that require attention. The limited menu choices and the expensive pricing have been points of contention. Some found the food to be average or not worth the money with a noticeable lack of vegetarian and vegan options. The service, although generally good, can be slow, resulting in long waits. The challenge of securing a reservation also suggests an organizational hiccup, especially during peak times such as the Christmas weekend.
In summary, while the dinner settings at Grandes Rousses Hotel & Spa offer high-quality and delicious food in a pleasant environment, there is room for improvement in menu variety, pricing and overall service efficiency. Booking in advance is highly recommended to ensure a seamless dining experience.
The rooms at Grandes Rousses Hotel & Spa are largely praised for their spaciousness, comfort and beautiful decor. Many guests enjoyed the panoramic mountain views from their rooms, particularly appreciating the balconies and terraces which provide a pleasant place to relax. The hotel offers a variety of room sizes with some guests finding the rooms perfectly sized and others noting that certain rooms, particularly for families, felt compact or small.
Guests consistently found the rooms clean and tidy with comfortable bedding and modern facilities contributing to a warm and cozy atmosphere. Suites and superior rooms were especially highlighted for their large size and exceptional views. Reviews also mention that rooms in the newer part of the hotel are of a higher standard compared to the more dated original section.
On the downside, some rooms were noted to be insufficiently soundproofed and there were occasional comments about undesirable room conditions, such as poor lighting, lack of heating and outdated décor. Additionally, a few guests mentioned issues with cleanliness and maintenance, like dirty carpets and non-functional appliances. Despite these drawbacks, the overall sentiment about the rooms at Grandes Rousses Hotel & Spa is positive with guests enjoying the comfort and aesthetics of their accommodations.
Guests of Grandes Rousses Hotel & Spa consistently highlight the comfort and quality of the hotel's bedding and mattresses. The majority of reviews describe the beds as very comfortable with many guests emphasizing the exceptional comfort and high-quality bedding. Positive comments frequently mention the comfort and coziness of the mattresses, as well as the warm and inviting bedding that contributes to a restful night's sleep. The spacious rooms also come equipped with comfortable and well-made beds, enhancing the overall comfort experience.
However, some reviews note occasional issues such as beds being a bit too soft or not firm enough and instances where double beds consist of two single mattresses which were found to be uncomfortable. A few guests reported cleanliness concerns and that some beds weren't made upon arrival. Despite these sporadic criticisms, the general consensus underscores the luxurious comfort and top-notch bedding, making it clear that a good night's sleep is a highlight for most visitors at Grandes Rousses Hotel & Spa.
At the 'Grandes Rousses Hotel & Spa', guests have had varied experiences regarding cleanliness. Many visitors found the hotel to be impeccably clean with comments highlighting clean rooms, spotless accommodations and great hygiene standards. Praise was directed at the friendly and efficient housekeeping staff, who ensured that rooms were kept neat and comfortable. Some reviews mentioned that the hotel's cleanliness felt brand new, which contributed to perfect stays for several guests.
However, not all experiences were uniformly positive. A number of reviews pointed out issues such as dirty laundry left from previous guests, rooms not being cleaned properly and areas like the pool and spa suites needing more attention. Specific complaints included instances of dust, missing cleaning service and housekeeping only replacing towels once during the stay. Some rooms were found to be hastily made without thorough cleaning and a few guests reported finding items like socks left under the bed.
Despite these issues, the overall impression of the hotel's cleanliness leans positively with many guests enjoying clean and comfortable rooms and appreciating the hotel's efforts to maintain hygiene standards. The mixed reviews suggest there might be some inconsistency in housekeeping services which might require attention to ensure a consistently high standard of cleanliness for all guests.
The staff at Grandes Rousses Hotel & Spa receive a myriad of accolades from guests with numerous mentions of their incredible care and friendliness. Reviewers consistently highlight the kindness, availability and politeness of the staff, appreciating their always-helpful attitude and warm, professional service. The reception and bar teams, in particular, are frequently commended for their courteous demeanor and attentiveness.
Guests feel a sense of warmth and a welcoming environment created by staff members, who are described as cheerful, approachable and constantly smiling. Specific mentions of the housekeeping and restaurant staff further emphasize their dedication to raising service levels and ensuring a pleasant experience for visitors. Despite a few isolated criticisms regarding professionalism at times, the predominant sentiment is one of excellent hospitality and commendable service. Overall, the well-meaning, friendly and available staff at Grandes Rousses Hotel & Spa make a significantly positive impact on the guest experience.
The wifi experience at the Grandes Rousses Hotel & Spa received mixed feedback. Positive comments highlight the extremely fast and quick internet, suggesting that some guests enjoyed efficient connectivity. However, several reviews point out issues such as low quality or poor performance, especially in the rooms and during evenings. Common concerns include frequent disruptions and a generally weak wifi signal. Despite these challenges, the occasional mention of fast internet indicates that the wifi may work well under certain conditions.
Grandes Rousses Hotel & Spa offers a splendid spa experience on the 3rd floor, which is often highlighted by guests for its superb facilities. The offerings include a sauna, a steam bath and an appreciable heated outdoor pool, all of which contribute to the relaxing ambiance. Many guests rave about the beautiful and luxurious setup, deeming the spa a real plus for well-being and a perfect spot for relaxation, enhanced by stunning views.
While the spa is generally well-regarded and considered a must-visit, there are a few logistical considerations. Access to the spa requires pre-booking and carries additional costs, including the indoor pool, which some guests find rather expensive. At times, the spa can become crowded and has occasionally faced temporary closures without prior notice, adding to some guests' disappointments.
Overall, the spa's facilities are praised for being amazing and top-quality with particular points of appreciation for the outdoor sauna, hammam and attentive spa services. Despite minor setbacks, the excellence and luxurious nature of the spa at the Grandes Rousses Hotel & Spa make it a highly recommended and valued part of the hotel experience.
The `Grandes Rousses Hotel & Spa` boasts amazing facilities overall, however, guest experiences with the gym were mixed. While some found the gym to be nice, others noted it was small, undersized and under-equipped for a 5-star establishment. At times, the fitness room was also reported closed, adding to the disappointment. Despite these concerns, the presence of a gym and fitness room is still a plus for those looking to keep up with their workouts while staying at the hotel.
The pool facilities at the Grandes Rousses Hotel & Spa receive consistent praise from guests. The outdoor pool, often described as heated and pleasantly warm, is a standout feature appreciated for its inviting atmosphere regardless of the weather. Coupled with the wonderful, clean Jacuzzi and an accommodating pool area, these amenities offer a relaxing escape. The pool's integration with the spa, sauna and jacuzzi sets the stage for a comprehensive wellness experience.
Guests find the swimming pool to be a delightful and enjoyable space with comments often highlighting its quality and the thoughtful layout of the swim-room. The indoor pool also earns positive remarks, contributing to the overall satisfaction with the hotel's facilities.
However, mention of additional costs for pool use and occasional waiting times for access suggest there are minor areas for improvement. Despite these few concerns, the well-maintained, heated pools and the serene pool area remain a major draw for guests seeking relaxation and rejuvenation during their stay.
Grandes Rousses Hotel & Spa offers a variety of parking options, including underground and valet parking services. Guests frequently highlight the convenience and efficiency of the valet parking, which ensures hassle-free arrivals and departures. The valet team is noted for their promptness and attentiveness, quickly assisting with belongings and car management.
The private underground parking is appreciated, though some guests find the spaces a bit narrow and the additional parking costs high. The cost is a recurring theme with some guests expressing dissatisfaction over the lack of prior information regarding the charges. Despite these concerns, the availability of parking is generally viewed positively, making it a convenient choice for those traveling by car.
Grandes Rousses Hotel & Spa offers a spacious and comfortable chalet environment that is well-suited for families. The staff are friendly, approachable and make an effort to meet guest expectations, enhancing the overall experience. The hotel accommodates family gatherings at the bar and provides a welcoming atmosphere for children. Various family-friendly amenities include a playroom for children, a dedicated family fun area and options for a family breakfast. Despite some issues related to childcare, the hotel remains a great place for families, particularly those with young children. Traveling in the off-season, like March, can offer reduced prices while still allowing for activities such as golf.
Grandes Rousses Hotel & Spa is highly praised for its convenient location, especially by ski enthusiasts. Guests emphasize the hotel's ski-in/ski-out capabilities, making it incredibly easy to access the slopes and lifts directly from the property. The proximity to ski lifts and slopes is repeatedly highlighted as a key advantage, offering an effortless and enjoyable skiing experience.
The hotel features an on-site ski shop and ski rental services, which add to the overall convenience. Guests have found the ski locker room to be excellent for storing their equipment and they appreciate the quality and accessibility of the ski hire options available. The ski shop staff is particularly noted for being charming and helpful.
Overall, the location of Grandes Rousses Hotel & Spa is considered fabulous, especially for those looking to maximize their time on the slopes. Whether it's for storing, renting or skiing, the facilities and services provided by the hotel make it a perfect spot for ski lovers, who can easily hit the slopes right from the hotel's doorstep.
The heated pool at Grandes Rousses Hotel & Spa impresses with its perfectly maintained temperature, ensuring a consistently warm and pleasant experience for guests. The outdoor setting adds an extra touch of allure, combining comfort with the serene backdrop of the surrounding scenery. In addition to the pool, the hotel features a spa and treatment center, including a unique cryo space, enhancing the overall relaxation potential. The heated outdoor pool stands out as particularly inviting, even boasting features like heated snow melt properties that make it a distinctive highlight of the hotel's amenities.
The Grandes Rousses Hotel & Spa offers an impressive outdoor pool experience that guests frequently praise. The rooftop swimming pool, complemented by an outdoor jacuzzi, presents stunning views that elevate the swimming experience. The pool is well-heated, making it comfortable even during winter and it provides an excellent venue for relaxation. The outdoor jacuzzi, maintained at an ideal temperature, adds to the winter appeal, ensuring guests can enjoy a hot soak amidst the cold. Despite a few concerns about service, such as the availability of towels and staffing, the outdoor pool area stands out as a highlight, contributing significantly to the overall appeal of the hotel.
Grandes Rousses Hotel & Spa is often described as a very beautiful and luxurious stay with many guests highlighting the hospitable nature of the establishment. The hotel has been noted for its luxurious relaxation and impressive facilities, enabling it to stake a claim to palace classification. Guests frequently refer to the accommodations as luxury rooms and the hotel as luxurious. However, some feedback suggests that while the hotel proclaims a 5-star status, certain aspects like the decor and furnishings may not fully meet those high expectations. Nevertheless, the overall impression remains one of abundant luxury and comfort.
The Grandes Rousses Hotel & Spa offers a romantic ambiance, perfect for couples seeking a quiet and intimate escape. With a thoughtful layout and design, it provides a cozy and relaxing atmosphere that enhances any romantic getaway. Guests consistently describe their stays as very romantic, praising the hotel's romantic setting and the overall tranquility it offers. Whether planning a first romantic trip or just a weekend retreat, the hotel stands out as a picturesque and charming destination for romance.
The 'Grandes Rousses Hotel & Spa' offers a noticeably welcoming environment for guests traveling with their dogs. The hotel is consistently described as dog-friendly, showcasing a sincere commitment to accommodating canine companions. This includes providing mats, bowls and toys for dogs to ensure their comfort during the stay. While there is a €30 per day fee for pets, the hotel's dog-friendly amenities and services reflect thoughtful consideration for pet owners. From the reservation process through to the stay, the experience for dogs and their owners is designed to be seamless and welcoming.
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Location
The central location ensures that guests are within a short walking distance to the town's vibrant selection of shops, bars and restaurants. This convenience extends to ski lifts and mountain biking trails, making it perfect for sports enthusiasts. The hotel's placement at the top of the resort and the foot of the slopes creates an exceptional framework for a memorable alpine getaway.
In addition to the beautiful surroundings, the hotel itself is beautifully modernly decorated, offering general comfort and excellent amenities. The friendly and accommodating staff further enhance the experience, contributing to a place that visitors are eager to recommend without hesitation. Whether visiting in the bustling winter season or the quieter off-season, Grandes Rousses Hotel & Spa's unparalleled location provides an ideal setting for both relaxation and adventure.
Breakfast
Guests also noted the attentive and discreet staff enhancing their morning meal experience. The breakfast setting was highlighted as a pleasant aspect with a wide choice available that catered well to diverse preferences. Many reviews praised the excellent and fantastic breakfast, further describing it as extraordinary, perfect or very good. Some guests enjoyed the flexibility to customize their breakfast.
However, some reviews pointed out areas that require improvement. A significant number of guests felt the breakfast was too expensive at 25 euros per person, often considering it overpriced for the variety and quality offered. There were mentions of limited selection, lack of essential savory products and poor service at the buffet. Complaints also included cold items like sausages, mushrooms, bacon and tea, as well as minimal offerings that did not meet expectations. Observations were made about breakfast being limited or insufficient in space and options past a certain time.
Despite the few criticisms, the predominant sentiment leans towards satisfaction with an exceptional and well-rounded breakfast experience, complemented by high-quality service and a diverse, fulfilling buffet that caters effectively to guests' preferences.
Dinner
However, there are aspects that require attention. The limited menu choices and the expensive pricing have been points of contention. Some found the food to be average or not worth the money with a noticeable lack of vegetarian and vegan options. The service, although generally good, can be slow, resulting in long waits. The challenge of securing a reservation also suggests an organizational hiccup, especially during peak times such as the Christmas weekend.
In summary, while the dinner settings at Grandes Rousses Hotel & Spa offer high-quality and delicious food in a pleasant environment, there is room for improvement in menu variety, pricing and overall service efficiency. Booking in advance is highly recommended to ensure a seamless dining experience.
Rooms
Guests consistently found the rooms clean and tidy with comfortable bedding and modern facilities contributing to a warm and cozy atmosphere. Suites and superior rooms were especially highlighted for their large size and exceptional views. Reviews also mention that rooms in the newer part of the hotel are of a higher standard compared to the more dated original section.
On the downside, some rooms were noted to be insufficiently soundproofed and there were occasional comments about undesirable room conditions, such as poor lighting, lack of heating and outdated décor. Additionally, a few guests mentioned issues with cleanliness and maintenance, like dirty carpets and non-functional appliances. Despite these drawbacks, the overall sentiment about the rooms at Grandes Rousses Hotel & Spa is positive with guests enjoying the comfort and aesthetics of their accommodations.
Beds
However, some reviews note occasional issues such as beds being a bit too soft or not firm enough and instances where double beds consist of two single mattresses which were found to be uncomfortable. A few guests reported cleanliness concerns and that some beds weren't made upon arrival. Despite these sporadic criticisms, the general consensus underscores the luxurious comfort and top-notch bedding, making it clear that a good night's sleep is a highlight for most visitors at Grandes Rousses Hotel & Spa.
Cleanliness
However, not all experiences were uniformly positive. A number of reviews pointed out issues such as dirty laundry left from previous guests, rooms not being cleaned properly and areas like the pool and spa suites needing more attention. Specific complaints included instances of dust, missing cleaning service and housekeeping only replacing towels once during the stay. Some rooms were found to be hastily made without thorough cleaning and a few guests reported finding items like socks left under the bed.
Despite these issues, the overall impression of the hotel's cleanliness leans positively with many guests enjoying clean and comfortable rooms and appreciating the hotel's efforts to maintain hygiene standards. The mixed reviews suggest there might be some inconsistency in housekeeping services which might require attention to ensure a consistently high standard of cleanliness for all guests.
Staff
Guests feel a sense of warmth and a welcoming environment created by staff members, who are described as cheerful, approachable and constantly smiling. Specific mentions of the housekeeping and restaurant staff further emphasize their dedication to raising service levels and ensuring a pleasant experience for visitors. Despite a few isolated criticisms regarding professionalism at times, the predominant sentiment is one of excellent hospitality and commendable service. Overall, the well-meaning, friendly and available staff at Grandes Rousses Hotel & Spa make a significantly positive impact on the guest experience.
Wi-Fi
Spa
While the spa is generally well-regarded and considered a must-visit, there are a few logistical considerations. Access to the spa requires pre-booking and carries additional costs, including the indoor pool, which some guests find rather expensive. At times, the spa can become crowded and has occasionally faced temporary closures without prior notice, adding to some guests' disappointments.
Overall, the spa's facilities are praised for being amazing and top-quality with particular points of appreciation for the outdoor sauna, hammam and attentive spa services. Despite minor setbacks, the excellence and luxurious nature of the spa at the Grandes Rousses Hotel & Spa make it a highly recommended and valued part of the hotel experience.
Gym
Pool
Guests find the swimming pool to be a delightful and enjoyable space with comments often highlighting its quality and the thoughtful layout of the swim-room. The indoor pool also earns positive remarks, contributing to the overall satisfaction with the hotel's facilities.
However, mention of additional costs for pool use and occasional waiting times for access suggest there are minor areas for improvement. Despite these few concerns, the well-maintained, heated pools and the serene pool area remain a major draw for guests seeking relaxation and rejuvenation during their stay.
Parking
The private underground parking is appreciated, though some guests find the spaces a bit narrow and the additional parking costs high. The cost is a recurring theme with some guests expressing dissatisfaction over the lack of prior information regarding the charges. Despite these concerns, the availability of parking is generally viewed positively, making it a convenient choice for those traveling by car.
Family
Ski
The hotel features an on-site ski shop and ski rental services, which add to the overall convenience. Guests have found the ski locker room to be excellent for storing their equipment and they appreciate the quality and accessibility of the ski hire options available. The ski shop staff is particularly noted for being charming and helpful.
Overall, the location of Grandes Rousses Hotel & Spa is considered fabulous, especially for those looking to maximize their time on the slopes. Whether it's for storing, renting or skiing, the facilities and services provided by the hotel make it a perfect spot for ski lovers, who can easily hit the slopes right from the hotel's doorstep.
Heated Pool
Outdoor Pool
Luxury
Romantic
Dog Friendly
Yes, Grandes Rousses Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Grandes Rousses Hotel & Spa.
Yes, Grandes Rousses Hotel & Spa welcomes dogs.
Yes, parking facilities are available at Grandes Rousses Hotel & Spa.
Yes, Grandes Rousses Hotel & Spa has a gym.
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