Rafi Hotel
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Summary of reviewsRafi Hotel in Amman is celebrated for its prime location in the city's vibrant old town, placing guests within easy walking distance of notable attractions like the Roman Theater, Amman Citadel, Rainbow Street and a variety of local shops and restaurants. This ease of access, combined with a lively market atmosphere, makes it an ideal base for both leisure tourists and culture enthusiasts looking to immerse themselves in local life.
The breakfast at Rafi Hotel generally receives praise for its hearty, Jordanian-style offerings, which include flatbreads, olives, tomatoes, sausage, toast, pastries and more. Many guests appreciated the diverse buffet, considering it delicious and well-stocked. While some areas of improvement were noted, the availability of coffee, tea and juice throughout the day added to the positive experience.
For dinner, the hotel receives compliments for its complimentary drinks and recommended private tours, particularly with Omar. Although the in-house dinner options are limited, guests find nearby restaurants and bakeries very convenient with one neighboring restaurant being especially favored.
The rooms at Rafi Hotel are noted for their spaciousness, comfort and cleanliness. Many guests enjoyed the large, comfortable beds and clean environments, though the property could benefit from updates and better maintenance. Despite some issues with outdated decor, noise and inconsistent cleanliness, the overall room quality meets basic needs adequately.
Cleanliness in Rafi Hotel garners mixed feedback. While many guests commend the spacious, well-maintained rooms and public areas, some have highlighted issues in older rooms, such as mold and stains. Nevertheless, the hotel's staff is praised for their attentiveness and efforts to resolve any complaints swiftly.
The staff at Rafi Hotel receive high praise for their friendliness, helpfulness and attentiveness. Specific individuals like Hareth, Yousef, Ahmed and Faisal are frequently mentioned for providing exceptional service, contributing significantly to the positive guest experience. The reception team is particularly noted for their professionalism and warm hospitality.
Although Wi-Fi service at the hotel receives mixed reviews, many guests find it strong and reliable. However, some experience connectivity issues in certain rooms or areas. Parking options near the hotel are plentiful with both paid and free parking available providing convenience despite the lack of on-site facilities.
The hotel is well-suited for families, offering spacious family suites and a child-friendly atmosphere. Guests appreciate the thoughtful amenities and supportive staff, making it a great choice for family vacations.
Beds at Rafi Hotel are generally described as comfortable and clean, though some guests noted inconsistencies with bed sizes and firmness. Overall, the comfortable bedding adds positively to the guest experience.
For business travelers, Rafi Hotel provides practical amenities like meeting rooms and fast Wi-Fi, making it a good value option for business stays despite some minor setup issues.
In summary, Rafi Hotel offers a centrally located, comfortable stay with a friendly and attentive staff, making it a favored choice for leisure, family and business travelers alike.
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The breakfast at Rafi Hotel generally receives praise for its hearty, Jordanian-style offerings, which include flatbreads, olives, tomatoes, sausage, toast, pastries and more. Many guests appreciated the diverse buffet, considering it delicious and well-stocked. While some areas of improvement were noted, the availability of coffee, tea and juice throughout the day added to the positive experience.
For dinner, the hotel receives compliments for its complimentary drinks and recommended private tours, particularly with Omar. Although the in-house dinner options are limited, guests find nearby restaurants and bakeries very convenient with one neighboring restaurant being especially favored.
The rooms at Rafi Hotel are noted for their spaciousness, comfort and cleanliness. Many guests enjoyed the large, comfortable beds and clean environments, though the property could benefit from updates and better maintenance. Despite some issues with outdated decor, noise and inconsistent cleanliness, the overall room quality meets basic needs adequately.
Cleanliness in Rafi Hotel garners mixed feedback. While many guests commend the spacious, well-maintained rooms and public areas, some have highlighted issues in older rooms, such as mold and stains. Nevertheless, the hotel's staff is praised for their attentiveness and efforts to resolve any complaints swiftly.
The staff at Rafi Hotel receive high praise for their friendliness, helpfulness and attentiveness. Specific individuals like Hareth, Yousef, Ahmed and Faisal are frequently mentioned for providing exceptional service, contributing significantly to the positive guest experience. The reception team is particularly noted for their professionalism and warm hospitality.
Although Wi-Fi service at the hotel receives mixed reviews, many guests find it strong and reliable. However, some experience connectivity issues in certain rooms or areas. Parking options near the hotel are plentiful with both paid and free parking available providing convenience despite the lack of on-site facilities.
The hotel is well-suited for families, offering spacious family suites and a child-friendly atmosphere. Guests appreciate the thoughtful amenities and supportive staff, making it a great choice for family vacations.
Beds at Rafi Hotel are generally described as comfortable and clean, though some guests noted inconsistencies with bed sizes and firmness. Overall, the comfortable bedding adds positively to the guest experience.
For business travelers, Rafi Hotel provides practical amenities like meeting rooms and fast Wi-Fi, making it a good value option for business stays despite some minor setup issues.
In summary, Rafi Hotel offers a centrally located, comfortable stay with a friendly and attentive staff, making it a favored choice for leisure, family and business travelers alike.
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Guest Reviews
Nestled in the heart of Amman, Rafi Hotel boasts an enviable location, placing you right in the midst of the city's vibrant old town. A mere stone's throw from the Roman Theater and Amman Citadel, this hotel's proximity to historic sites is unparalleled, making it an ideal base for exploring the city's rich heritage. With major attractions like Rainbow Street and a variety of shops, souks and restaurants just steps away, you can easily dive into the local culture without hassle.
Guests consistently highlight the hotel's fantastic central location, which allows for easy, on-foot accessibility to numerous points of interest, including the King Abdullah I Mosque and the Jordan Museum. The convenience of walking to these sites, along with the friendly and helpful staff, makes Rafi Hotel a favored choice for both leisure tourists and culture enthusiasts.
While the bustling market area surrounding the hotel can be noisy, it also offers a lively backdrop that immerses visitors in the daily pulse of the city. For those keen on sightseeing and experiencing Amman's vibrant downtown atmosphere, Rafi Hotel's location is truly perfect.
Guests had mixed experiences with the breakfast at Rafi Hotel, but many found positive aspects worth noting. Generally, the breakfast offerings included typical Jordanian fare with an assortment of sweet and savory options. Guests enjoyed the hearty, sometimes varied selection, which often included flatbreads, olives, tomatoes, sausage, toast, pastries, coffee, tea, juice and fruit.
Several visitors appreciated the breakfast's abundance and quality, describing it as delicious, rich and well-stocked. The availability of a diverse and extensive buffet was frequently praised, providing good value for money. The Jordanian-style breakfast was highlighted as a unique and excellent feature with traditional elements well-received by many.
However, some guests noted areas needing improvement. Complaints included the lack of variety, absence of hot items and occasional wait times for replenishment. A few guests found the offerings monotonous, basic and sometimes insufficient. Issues with the consistency of quality and the desire for more international options, including eggs, were also mentioned.
Despite these criticisms, the breakfast generally met expectations for many, providing a satisfactory start to the day in a pleasant lounge area. The friendly staff and the availability of coffee, tea and juice throughout the day were additional perks that contributed positively to the breakfast experience at Rafi Hotel.
Rafi Hotel receives positive remarks for its complimentary drinks available throughout the day, adding a nice touch to the hospitality. A notable highlight is the hotel's excursion offerings, which come highly recommended, particularly the private tours with Omar, praised for his excellent driving and valuable recommendations. However, the hotel's dining options are somewhat limited. While some guests found the dinner to be satisfactory, others mentioned the lack of dinner availability and had to seek alternatives nearby. Fortunately, there are several restaurants and bakeries in close proximity with one neighboring restaurant being especially recommended. The hotel also offers a complimentary dessert, though the buffet mainly consists of snacks. For those looking for a place to enjoy a coffee, options can be found close to the hotel.
Rafi Hotel's rooms have garnered mixed feedback from guests, highlighting both positive and negative aspects. On the plus side, many guests appreciate the spaciousness of the rooms, accommodating different needs with large, comfortable beds and clean environments. Some rooms are described as beautifully decorated, cozy and well-equipped with basic amenities like air conditioning, refrigerators and toiletries. Cleanliness is frequently noted with particular praise for the attentiveness of the cleaning staff. The hotel's central location, close to numerous restaurants, adds to its appeal, making it a convenient choice for travelers.
However, several issues have been flagged that may detract from the overall experience. A significant number of reviews indicate that the rooms are outdated and in need of renovation with common complaints about peeling wallpaper, mold stains, broken fixtures and non-functioning electronics such as TVs and air conditioners. Noise is a recurring problem, especially in rooms facing the main street, making it less suitable for light sleepers. Heating and cooling systems often seem to be ineffective, contributing to uncomfortable room temperatures.
Maintaining cleanliness is another area of concern with reports of rooms not being cleaned daily and instances of mold and dust. Some basic amenities, like towels and shower curtains, were found missing and issues with plumbing, such as non-flushing toilets and water flooding the bathroom, were noted. Guests also commented that the rooms can be dimly lit and not very welcoming, occasionally with unpleasant odors.
In summary, while Rafi Hotel offers large, clean and centrally located rooms that seem to meet basic needs adequately, the property is in need of significant updates and better maintenance to address frequently mentioned issues regarding noise, cleanliness and outdated facilities.
Rafi Hotel receives generally positive feedback regarding its beds with many guests highlighting the comfort of the mattresses and the bedding. Most reviews mention comfortable beds with some guests appreciating the large and king-size options available. The bedding is often described as clean and excellent, adding to the overall satisfaction.
However, guests also noted a few inconsistencies. For some, the beds were too small or comprised of two singles put together instead of a single large double bed. While many found the mattresses very comfortable, a few guests found their beds to be lumpy, damaged or uncomfortably firm. Additionally, some rooms faced noise issues, causing disturbances for lighter sleepers.
Overall, despite some minor drawbacks, the comfort and cleanliness of the beds at Rafi Hotel are generally praised, contributing positively to the guests' experience.
Rafi Hotel has garnered mixed reactions concerning its cleanliness with a noticeable divide between positive feedback and areas needing improvement. Numerous reviews praise the hotel's clean and well-maintained rooms. Guests highlight the spaciousness and overall tidiness, emphasizing clean bathrooms and fresh bed linens which contribute to a pleasant stay. The public areas of the hotel also receive commendations for being well-kept and orderly.
However, several guests report significant shortcomings in cleanliness, particularly in some of the older rooms and bathrooms. Issues highlighted include mold, stains and unpleasant odors. Some reviews mention dirtiness in frequently used amenities such as fridges, toilets and shower heads needing maintenance. The walls and bedding in certain rooms sometimes fail to meet expected standards of cleanliness.
Despite these mixed comments, the hotel has a reputation for attentive and friendly staff who are swift to address issues. Nevertheless, improvements in upkeep and regular deep cleaning are recommended to ensure all guests enjoy a consistently clean environment. Overall, while Rafi Hotel has a solid foundation of cleanliness, further attention and care are necessary to enhance the guest experience universally.
The reviews about the staff at Rafi Hotel are overwhelmingly positive. Guests frequently highlight the helpfulness and friendliness of the staff, mentioning specific individuals like Hareth, Yousef, Ahmed and Faisal who particularly stood out for their attentive and courteous service. Guests appreciated how the staff went out of their way to assist with various needs, including organizing trips and helping with taxi services.
The reception team is praised for being welcoming, polite and professional with several guests noting the exceptional hospitality they received upon arrival. Staff members are described as always available, ready to meet all needs and very communicative, ensuring that guests had a pleasant and comfortable stay. The cleanliness and good service at the hotel are also recognized positively, adding to the overall excellent experience.
Despite a few isolated incidents of less helpful staff, the majority of reviews reflect a team that is warm, accommodating and willing to go the extra mile. The consistent praise for their friendliness and attentiveness suggests that guests feel genuinely cared for at Rafi Hotel. The strong impression left by the reception staff, including both front desk and cleaners, highlights the cohesive effort of the entire team in providing great service.
Rafi Hotel offers a Wi-Fi service that receives mixed reviews from its guests. On the positive side, many guests have noted that the Wi-Fi is strong and works great with some describing it as excellent. The most important amenities, including Wi-Fi, are available and generally function well. However, there are mentions of Wi-Fi not working in certain rooms or on specific floors with some guests experiencing slow or very poor connections. While some found the internet adequate or fairly good, others reported frequent cutouts or complete lack of access. Overall, while the hotel does provide complimentary internet service, the reliability and speed of the Wi-Fi can vary significantly depending on the location within the hotel.
Nestled in a bustling area, Rafi Hotel offers various parking options to meet its guests' needs. While the hotel doesn't have its own private parking facility, there are numerous alternatives nearby. Paid parking is available next to the hotel at rates ranging from 5 JOD to 15 JOD per day. For those looking for more budget-friendly options, free parking can be found within a short walking distance, approximately 5 to 10 minutes away. The hotel staff are quite helpful and often recommend nearby free parking spaces. However, it's important to note that finding free parking can sometimes be challenging due to limited spaces. Overall, despite the lack of on-site parking, the variety of nearby options provides adequate convenience for guests with vehicles.
Rafi Hotel offers a welcoming environment that is particularly well-suited for families. The hotel is designed with children in mind, providing a child-friendly atmosphere that ensures a comfortable stay. Guests appreciate the family suites available, which can comfortably accommodate up to five people, making it an ideal choice for larger families.
Moreover, the facility itself is family-friendly with many reviews highlighting how good the hotel is for family stays. The friendly and helpful front desk staff contribute to the positive experience, ensuring that all guests, including children, feel well-cared for. The hotel's location near a market allows families to experience everyday local life and enjoy regional meals, adding an extra layer of cultural exploration to their stay.
Families who have stayed at Rafi Hotel highly recommend it to friends, reflecting the overall satisfaction with the accommodations and the amenities provided. The combination of a supportive staff, comfortable rooms and a child-friendly environment makes Rafi Hotel a compelling choice for family vacations.
Rafi Hotel stands out as a practical choice for business travelers, offering dedicated meeting rooms and a range of essential business amenities. Guests have consistently noted it as a great value for business stays. The hotel features fast wifi, generally deemed suitable for work purposes, though some feedback indicates occasional wifi setup issues. While Rafi Hotel ensures that all necessary services for business travelers are available, some reviews mention a lack of work tables and suboptimal public area setups. Overall, it is considered a good option for business needs despite minor areas for improvement.
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Location
Guests consistently highlight the hotel's fantastic central location, which allows for easy, on-foot accessibility to numerous points of interest, including the King Abdullah I Mosque and the Jordan Museum. The convenience of walking to these sites, along with the friendly and helpful staff, makes Rafi Hotel a favored choice for both leisure tourists and culture enthusiasts.
While the bustling market area surrounding the hotel can be noisy, it also offers a lively backdrop that immerses visitors in the daily pulse of the city. For those keen on sightseeing and experiencing Amman's vibrant downtown atmosphere, Rafi Hotel's location is truly perfect.
Breakfast
Several visitors appreciated the breakfast's abundance and quality, describing it as delicious, rich and well-stocked. The availability of a diverse and extensive buffet was frequently praised, providing good value for money. The Jordanian-style breakfast was highlighted as a unique and excellent feature with traditional elements well-received by many.
However, some guests noted areas needing improvement. Complaints included the lack of variety, absence of hot items and occasional wait times for replenishment. A few guests found the offerings monotonous, basic and sometimes insufficient. Issues with the consistency of quality and the desire for more international options, including eggs, were also mentioned.
Despite these criticisms, the breakfast generally met expectations for many, providing a satisfactory start to the day in a pleasant lounge area. The friendly staff and the availability of coffee, tea and juice throughout the day were additional perks that contributed positively to the breakfast experience at Rafi Hotel.
Dinner
Rooms
However, several issues have been flagged that may detract from the overall experience. A significant number of reviews indicate that the rooms are outdated and in need of renovation with common complaints about peeling wallpaper, mold stains, broken fixtures and non-functioning electronics such as TVs and air conditioners. Noise is a recurring problem, especially in rooms facing the main street, making it less suitable for light sleepers. Heating and cooling systems often seem to be ineffective, contributing to uncomfortable room temperatures.
Maintaining cleanliness is another area of concern with reports of rooms not being cleaned daily and instances of mold and dust. Some basic amenities, like towels and shower curtains, were found missing and issues with plumbing, such as non-flushing toilets and water flooding the bathroom, were noted. Guests also commented that the rooms can be dimly lit and not very welcoming, occasionally with unpleasant odors.
In summary, while Rafi Hotel offers large, clean and centrally located rooms that seem to meet basic needs adequately, the property is in need of significant updates and better maintenance to address frequently mentioned issues regarding noise, cleanliness and outdated facilities.
Beds
However, guests also noted a few inconsistencies. For some, the beds were too small or comprised of two singles put together instead of a single large double bed. While many found the mattresses very comfortable, a few guests found their beds to be lumpy, damaged or uncomfortably firm. Additionally, some rooms faced noise issues, causing disturbances for lighter sleepers.
Overall, despite some minor drawbacks, the comfort and cleanliness of the beds at Rafi Hotel are generally praised, contributing positively to the guests' experience.
Cleanliness
However, several guests report significant shortcomings in cleanliness, particularly in some of the older rooms and bathrooms. Issues highlighted include mold, stains and unpleasant odors. Some reviews mention dirtiness in frequently used amenities such as fridges, toilets and shower heads needing maintenance. The walls and bedding in certain rooms sometimes fail to meet expected standards of cleanliness.
Despite these mixed comments, the hotel has a reputation for attentive and friendly staff who are swift to address issues. Nevertheless, improvements in upkeep and regular deep cleaning are recommended to ensure all guests enjoy a consistently clean environment. Overall, while Rafi Hotel has a solid foundation of cleanliness, further attention and care are necessary to enhance the guest experience universally.
Staff
The reception team is praised for being welcoming, polite and professional with several guests noting the exceptional hospitality they received upon arrival. Staff members are described as always available, ready to meet all needs and very communicative, ensuring that guests had a pleasant and comfortable stay. The cleanliness and good service at the hotel are also recognized positively, adding to the overall excellent experience.
Despite a few isolated incidents of less helpful staff, the majority of reviews reflect a team that is warm, accommodating and willing to go the extra mile. The consistent praise for their friendliness and attentiveness suggests that guests feel genuinely cared for at Rafi Hotel. The strong impression left by the reception staff, including both front desk and cleaners, highlights the cohesive effort of the entire team in providing great service.
Wi-Fi
Parking
Family
Moreover, the facility itself is family-friendly with many reviews highlighting how good the hotel is for family stays. The friendly and helpful front desk staff contribute to the positive experience, ensuring that all guests, including children, feel well-cared for. The hotel's location near a market allows families to experience everyday local life and enjoy regional meals, adding an extra layer of cultural exploration to their stay.
Families who have stayed at Rafi Hotel highly recommend it to friends, reflecting the overall satisfaction with the accommodations and the amenities provided. The combination of a supportive staff, comfortable rooms and a child-friendly environment makes Rafi Hotel a compelling choice for family vacations.
Business
No, Rafi Hotel doesn't have any pool.
No, a spa isn't available at Rafi Hotel.
No, Rafi Hotel doesn't allow dogs.
No, parking facilities aren't available at Rafi Hotel.
No, Rafi Hotel doesn't have a gym.
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