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Summary of reviewsReviews of Enzo Hôtels Premier Prix - Logis Amnéville reveal a broadly positive experience, especially highlighted by its prime location. Nestled in a tranquil, green environment, the hotel offers easy access to a variety of attractions such as the casino, zoo, thermal baths and the Galaxie concert hall. Guests appreciate the serene forest setting along with ample parking and proximity to restaurants, bars and entertainment venues. This ideal mix of peace and convenience makes it a compelling choice for visitors looking to explore Amnéville without the hassle of extensive travel.
Breakfast at the hotel garners favorable comments for its hearty, generous and varied offerings with particular praise for the pancake machine and juice press. Though some critiques revolve around pricing and limited variety towards the end of the service, the overall sentiment is that breakfast is a satisfactory part of the stay, bolstered by friendly and attentive staff.
Dining options further elevate the experience with good and affordable evening buffets available at a partner hotel nearby. Guests commend the quality of the meals and the convenience of nearby restaurants, despite some concerns regarding occasional slow service.
Room accommodations offer a mixed bag. Positive elements include spaciousness, functionality and accessibility, notably praised by families and disabled guests. Cleanliness and comfort, such as comfortable bedding, are often cited, though criticisms exist regarding outdated decor, mold reports and general wear and tear. While some rooms meet standards, others highlight the need for renovations to align with expectations.
The cleanliness of the hotel receives varied feedback. While many guests find their rooms to be clean and well-maintained, there are notable complaints regarding mold, odors and outdated furnishings suggesting inconsistencies in upkeep.
Staff at Enzo Hôtels Premier Prix - Logis Amnéville are widely praised for their friendliness, helpfulness and professionalism. Nonetheless, the limited staff presence at the reception during specific times has been a point of criticism affecting overall service quality.
WiFi connectivity at the hotel is another area with mixed feedback. Some guests find it functional and reliable, while others experience repeated signal losses and access issues, indicating a need for improvement in the network's reliability.
The hotel is particularly appreciated as a family-friendly destination, offering suitable and clean family rooms. Guest reviews positively highlight interactions with the staff and enjoyable dining experiences, making it a pleasant choice for family travelers.
While bed comfort and quality receive varied opinions, a good majority find the bedding satisfactory and conducive to a pleasant stay. Some guests, however, note beds being too hard or pillows lacking the desired firmness.
As a three-star hotel, Enzo Hôtels Premier Prix - Logis Amnéville delivers on basic expectations such as efficient check-ins and good room deals. However, there are reservations about cleanliness, breakfast variety and some facilities not meeting the usual three-star standards, suggesting room for improvement.
Accessibility is a strong point with the hotel offering wheelchair-friendly accommodations and good access to leisure activities and public transport. Some issues were noted regarding poor lighting and access terminals, but overall, the hotel provides a convenient stay for guests with disabilities.
Lastly, the hotel is recognized for its pet-friendly policies, welcoming pets in the rooms and maintaining a flexible approach. However, clear guidelines regarding pets in shared spaces like the breakfast area could enhance guest satisfaction further.
In summary, Enzo Hôtels Premier Prix - Logis Amnéville offers a tranquil, convenient and generally satisfactory stay with notable strengths in location, family and pet accommodations and friendly staff. Addressing the inconsistencies in cleanliness, WiFi reliability and service presence could further enhance the overall guest experience. Show more
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Categories
Hotel near Golf Courses
Dog Friendly Hotel
Accessible Hotel
Hotel with Tennis Courts
Room Types
Double RoomThis room features a flat-screen TV with satellite channels and a wardrobe. The en suite bathroom includes a walk-in shower or a bath and hairdryer.
Please note that this room can accommodate an extra bed or baby cot.
Twin RoomThis room features a flat-screen TV with cable channels. The en suite bathroom includes a walk-in shower or a bath and hairdryer.
Extra beds and baby cots cannot be accommodated in this room.
Guest Reviews
Location
Reviews of Enzo Hôtels Premier Prix - Logis Amnéville highlight its superb location, nestled in a calm and green environment. Guests appreciate its proximity to key attractions such as the casino, zoo, thermal baths and the Galaxie concert hall. The hotel is well-situated within the leisure area of Amnéville, making it convenient for those looking to explore nearby restaurants, bars and entertainment venues. The serene setting in the forest provides a peaceful retreat while still being close to the action. Guests frequently mention the ease of access and ample parking, adding to the convenience. The location is highly regarded for those interested in outdoor activities and enjoying what Amnéville has to offer without the need for extensive travel by car. Overall, the combination of a tranquil atmosphere and excellent proximity to various amenities makes this hotel an appealing choice for visitors.
Breakfast
Guests at Enzo Hôtels Premier Prix - Logis Amnéville have generally positive feedback about the breakfast offerings. Many describe the breakfast as hearty, generous and varied, featuring a wide range of dishes with both savory and sweet options. Notable mentions include the presence of a pancake machine and a juice press, adding a touch of novelty and freshness. The breakfast buffet is frequently praised for its abundance and quality with guests highlighting the good value for the price. Moreover, the attentive and friendly staff contribute positively to the breakfast experience.
However, there are a few recurring drawbacks. Some guests feel that the breakfast is overpriced for what is offered, citing issues with limited variety and occasional shortages, especially towards the end of the service. There are also mentions of breakfast being served in a neighboring hotel, which might be inconvenient for some. Despite these criticisms, the overall sentiment is that the breakfast is a substantial and satisfactory part of their stay, often complimented by positive remarks about the quality and variety of the food provided.
Dinner
Enzo Hôtels Premier Prix in Amnéville offers its guests diverse dining options through a variety of nearby restaurants. One standout feature is the good and affordable evening buffet with very friendly service at a partner hotel just next door, which is only a short 2-minute walk away. Guests have appreciated the great location of these restaurants, highlighting the convenience and the good quality of the meals.
The restaurant associated with the hotel is notable for its excellent dinner and the extensive choices available, making it a preferred option for many visitors. However, some guests experienced slow service and noted that the restaurant staff appeared to be insufficient at times. Despite these occasional service issues, the overall dining experience at the hotel has been well-received with correct lunch offerings and a generally good level of quality in the food served.
Moreover, the hospitality extends to neighboring restaurants, where wonderful people and a variety of dining options contribute to a pleasant overall experience. However, access issues to certain dining facilities and some dissatisfaction with the restaurant service were mentioned. Despite these minor setbacks, the dining options around Enzo Hôtels Premier Prix remain a significant draw for many of its guests.
Rooms
Enzo Hôtels Premier Prix - Logis Amnéville offers a mix of experiences when it comes to room accommodations. Many guests appreciate the spaciousness and functionality of the rooms, highlighting features such as large, walk-in showers and comfortable beds. Several visitors mention the rooms being very clean and well-suited for disabled guests, providing good value for money.
However, the hotel has notable areas requiring attention. Multiple reviews point out issues with cleanliness, including instances of black mold, stained sheets and unpleasant smells of humidity or tobacco. The overall state of some rooms appears outdated with signs of wear and tear like crumbling leather headboards, old-fashioned decor and malfunctioning fixtures such as non-functional lights and broken shower heads.
Despite these drawbacks, guests find the rooms soundproof and appreciate the proximity to local attractions like the zoo. Efforts towards refurbishment could significantly enhance the guest experience by addressing the cleanliness issues and updating the decor and furniture. The hotel's positive attributes, including spacious layouts and convenient location, make it a practical choice for budget-conscious travelers who prioritize accessibility and basic comfort.
Beds
At Enzo Hôtels Premier Prix - Logis Amnéville, guests' opinions on the beds span a wide spectrum of experiences. A common highlight is the prevalence of comfortable and good-quality bedding, frequently noted by visitors. Many guests appreciated the comfort of the beds with mentions of comfortable mattresses and even big, great beds enhancing their stay.
However, some aspects of the bedding did receive mixed reviews. A few guests found the beds to be hard with pillows perceived as either too thin or too soft. There were also comments on mattresses that were uncomfortable with a handful even described as feeling the springs or being ruined.
Despite these critical notes, the overall comfort of the bedding was a recurring positive point for many, along with the appreciation for the clean rooms and friendly staff, contributing to a generally satisfactory accommodation experience.
Cleanliness
'Enzo Hôtels Premier Prix - Logis Amnéville' receives mixed reviews regarding cleanliness. On a positive note, numerous guests found their rooms to be consistently clean with clean bathrooms and functional, well-maintained facilities. The accommodation is described as calm, quiet and set in a nice environment. Many guests were satisfied with the overall hygiene and appreciated that cleaning was done regularly during their stays.
However, some negative feedback points to significant cleanliness issues. Multiple reviews mention rooms needing renovation and thorough cleaning with specific complaints about mold, smelly rooms, stained sheets and dusty corners. Some guests also reported unpleasant odors, including cigarette smoke and mustiness and instances of unclean bathrooms with mold and dust. Issues such as a lack of hot water and outdated, damaged furniture further detract from the hotel's overall cleanliness. This contrast suggests that while some rooms meet standards, there remain inconsistencies that the hotel needs to address to improve the guest experience.
Staff
The staff at Enzo Hôtels Premier Prix - Logis Amnéville is predominantly praised for their friendliness, helpfulness and courteous demeanor. Many guests highlight the welcoming and kind nature of the personnel with particular mention of staff members like Jasmine and the receptionists who are noted for being very nice, professional and responsive. The pleasant and attentive service, especially in the restaurant and in the morning, contributes positively to the guests' experiences. However, there are recurring comments about the lack of staff presence at the reception during certain times, notably in the evening and afternoons, which seems to affect the overall service quality. Despite some instances of unprofessional and unpleasant interactions, the general consensus portrays the staff as warm and accommodating, going out of their way to provide a pleasant stay for guests.
Wi-Fi
Enzo Hôtels Premier Prix - Logis Amnéville offers a mixed experience when it comes to WiFi connectivity. On the positive side, several reviews highlight the WiFi as being functional, flexible and practical for general connectivity needs. Some guests have noted that the WiFi was good, reliable and provided an amazing functional service during their stay. However, it appears that not all guests share this sentiment, as there are mentions of repeated signal losses, difficult access and connection issues. For some, the WiFi was not available in their rooms or simply didn’t work at all. In summary, while the hotel’s WiFi can meet basic needs for some, it has significant reliability issues that could affect the overall experience for others. Improvements in the WiFi infrastructure would greatly enhance the stay for future guests.
Family
Enzo Hôtels Premier Prix - Logis Amnéville is highly regarded as a family-friendly destination. Multiple reviews highlight its suitability for families with offerings of family rooms that come with separate floorings, which cater to various configurations such as a couple with children or even larger families of two adults and two children. Guests have noted clean and nice rooms that are well-prepared for accommodating families.
Families commend the hotel for creating a welcoming atmosphere, making it excellent for family holidays or weekend getaways. The hotel is described as having good facilities and rooms that are perfectly located and connected, adding to a seamless family experience. While reviews do indicate some dissatisfaction with room arrangements in specific instances, most families find the hotel to be suitable and enjoyable for their stay.
Children particularly enjoy the amenities, including positive interactions with staff and dining experiences in the restaurant. Overall, the hotel is viewed above average for family visits, providing a good environment for a relaxing family weekend with excellent family vibes. Despite a noted absence of specialized family activities, the general consensus points to a kid-friendly and pleasant atmosphere, making it a great choice for family travels.
3 Star
Enzo Hôtels Premier Prix - Logis Amnéville offers a mixed experience relative to its three-star rating. Positive feedback highlights that check-in is efficient, rooms present a good deal for their price and west-facing rooms provide a pleasant view. Many reviews say the hotel is generally fitting, typical or suitable for a three-star standard, indicating that it meets basic expectations for this category.
However, there are notable criticisms regarding the cleanliness and some facilities. Multiple guests pointed out that the room cleaning did not meet the usual three-star standards and some found the rooms and amenities a bit basic. The absence or inadequacy of a reception service drew significant criticism with several guests saying it was not what they expected from a three-star hotel. Additionally, the variety and quality of the breakfast offered were found lacking by some visitors.
Overall, while the hotel provides decent value and meets many basic expectations associated with a three-star establishment, issues with cleanliness, breakfast variety and facility upkeep suggest there is room for improvement to consistently meet the three-star standard.
Accessible
Enzo Hôtels Premier Prix - Logis Amnéville offers an accessible stay for travelers with disabilities, featuring wheelchair-friendly accommodations and easy access to nearby parks and public transport. The hotel's location is advantageous, being within walking distance to leisure activities and concerts around Amnéville. It ensures a functional and ample setup, making the stay comfortable, along with accessible amenities such as parks, Wi-Fi and breakfast.
However, some visitors highlighted a few challenges, noting that the approach to the hotel could be complex due to poor lighting and issues with the access terminals. Despite these difficulties, the overall experience regarding accessibility is positive, contributing to a convenient lodging option for those considering a stay in Amnéville.
Dog Friendly
Enzo Hôtels Premier Prix - Logis Amnéville demonstrates a strong commitment to accommodating guests with pets. The hotel is described as dog friendly with pets generally welcome and allowed in the rooms. The policy for pets has remained consistent, ensuring a pet-friendly experience. The hotel's flexible dog policies contribute positively to its reputation as a pet-friendly destination. However, there have been instances where pets, specifically dogs, have been seen in the breakfast room, which may not align with all guests' preferences. Overall, the hotel ensures that dogs and other pets are welcomed but could benefit from clearer guidelines regarding pets in shared spaces like the breakfast area.
No, Enzo Hôtels Premier Prix - Logis Amnéville doesn't have any pool.
No, a spa isn't available at Enzo Hôtels Premier Prix - Logis Amnéville.
Yes, Enzo Hôtels Premier Prix - Logis Amnéville welcomes dogs.
No, parking facilities aren't available at Enzo Hôtels Premier Prix - Logis Amnéville.
No, Enzo Hôtels Premier Prix - Logis Amnéville doesn't have a gym.