Mövenpick Hotel Amsterdam City Centre

Amsterdam 52.37782400, 4.91414200 , Piet Heinkade 11 (Show on Map)
8.3
Very Good


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Summary of reviewsMövenpick Hotel Amsterdam City Centre is lauded for its strategic location and panoramic views. Its proximity to Amsterdam Central Station and the cruise terminal ensures convenience for both tourists and business travelers while maintaining a peaceful environment. The location also benefits from excellent public transport links, making it a practical base for exploring the city.

The breakfast experience is highly praised for its variety and quality, featuring a wide selection of hot and cold dishes including made-to-order omelets and mini pancakes. The dining area offers beautiful views, enhancing the meal experience. Despite occasional crowding and high costs, the breakfast remains a standout feature due to its abundance and attentive staff.

Dinner at the hotel's restaurant receives mixed reviews. While the quality of food and service generally garner positive remarks, the limited menu options, especially for vegans and the need for reservations can be drawbacks. Slow service during dinner hours is another area requiring improvement. However, room service is quick and satisfactory, adding convenience for guests.

The rooms are commended for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfort, soundproofing and features like coffee machines and large TVs. The views from the rooms, whether of the IJ river or the city skyline, are often highlighted. Minor issues with dust and dated furnishings are occasionally noted but overall, the rooms provide a comfortable and visually pleasing environment.

The hotel maintains a high standard of cleanliness with well-maintained rooms and communal areas. Though some guests have reported inconsistencies such as dust or inadequately vacuumed carpets, the overall impression is positive, contributing to a comfortable stay.

The staff at Mövenpick Hotel Amsterdam City Centre are frequently praised for their friendliness and helpfulness. The efficient and welcoming service extends across all departments, enhancing the overall guest experience. There are occasional reports of unwelcoming behavior from some staff members, but these instances are exceptions rather than the norm.

WiFi service at the hotel is generally reliable and fast, though some guests experience connectivity issues. The need for better communication about WiFi access and improvements in consistency is noted.

The spa and wellness facilities, particularly the sauna, receive positive feedback for their tranquility and cleanliness. However, there are occasional closures and issues with the hot tub and sauna functionality, indicating a need for better maintenance and communication.

The gym is appreciated for its cleanliness and good cardio equipment but could benefit from an update and improved weight training options. Despite these limitations, the gym meets basic fitness needs.

Parking at the hotel is convenient with a garage directly underneath, but the high fees are a common complaint. Lack of discounts for hotel guests and unclear pricing structures detract from the parking experience.

Overall, Mövenpick Hotel Amsterdam City Centre provides a well-rounded and comfortable stay with high marks for location, breakfast, cleanliness and staff friendliness. Minor improvements in dining options, WiFi connectivity, gym facilities and parking costs could further enhance the guest experience.
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4-Star Hotel

Room Types
Superior King Room Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as river views. The unit has 2 beds.

Superior King Room with View Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.

Executive King Room with View Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides a minibar, a tea and coffee maker, executive lounge access, a flat-screen TV with satellite channels, as well as city views. The unit offers 1 bed.

Classic King Room The spacious double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room offers a safe deposit box, a flat-screen TV with satellite channels and river views. The unit has 2 beds.

Classic King Room with View Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.

Executive Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The twin room provides a minibar, a tea and coffee maker, executive lounge access, a flat-screen TV with satellite channels, as well as river views. The unit offers 2 beds.

Superior Twin Room with View This twin room has a tea/coffee maker and electric kettle.

Sleep Room Offering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room offers a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as river views. The unit has 3 beds.

Sleep Twin Room with View Providing free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 3 beds.

Junior Suite The suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite offers a minibar, a tea and coffee maker, executive lounge access, a flat-screen TV with satellite channels, as well as river views. The unit has 2 beds.

Executive Twin Room with View Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The twin room provides a minibar, a tea and coffee maker, executive lounge access, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.

Superior Twin Room Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit has 3 beds.

Classic Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as river views. The unit offers 3 beds.

Classic Twin Room with View Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.

Ambassador Suite The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.

Executive King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as river views. The unit offers 1 bed.

Guest Reviews
8.3
Very Good
Location
The Mövenpick Hotel Amsterdam City Centre enjoys praise for its strategic location, making it an ideal choice for various travelers' needs. Its position by the water offers stunning views of the IJ River and cityscape, adding a picturesque element to guests' stays. The hotel is conveniently close to Amsterdam Central Station, which is within a 10 to 15-minute walk or just one tram stop away. This proximity facilitates easy access to major tourist attractions, shops and restaurants in the city center, providing a practical base for exploring Amsterdam.

The location is also particularly advantageous for those embarking on cruises, as the cruise terminal is right next door, making it perfect for quick transitions between the hotel and the port. Despite being slightly away from the bustling heart of the city, the hotel's positioning ensures a quieter, more relaxed environment without compromising on accessibility.

Public transport connections are excellent with a tram stop located right across the road, ensuring easy travel within the city. The vicinity to the train station also makes it a convenient choice for business travelers and those looking to explore beyond Amsterdam.

Overall, guests appreciate the central yet peaceful location, the beautiful views of the river and city and the convenience of being close to transportation hubs and major attractions.

Breakfast
At the Mövenpick Hotel Amsterdam City Centre, breakfast appears to be a standout feature highly appreciated by guests. Described as excellent, fantastic and amazing, the breakfast buffet offers a wide range of options catering to various tastes. Guests have enjoyed the extensive selection, which includes both hot and cold dishes with special mentions of fresh omelets made on request and mini pancakes. There is something for everyone, from a variety of juices, healthy fruits and veggies, to a plethora of vegetarian options.

The buffet is noted for its quality and abundance—plentiful and always replenished, offering a rich, diverse and delicious morning meal experience. The breakfast also comes with the bonus of a scenic view from the dining area, adding to the overall enjoyment. Efforts by the attentive and friendly staff have greatly contributed to positive experiences.

However, some guests noted that the breakfast area can become quite crowded and the cost is seen as relatively high, stirring comments about its value for money. Despite a few logistical concerns during peak times, guests generally found the breakfast experience to be well-organized and satisfying.

In essence, the breakfast at Mövenpick Hotel Amsterdam City Centre is memorable for its variety, quality and the picturesque setting, making it a highlight of the stay for many guests.

Dinner
Visitors at Mövenpick Hotel Amsterdam City Centre offer a mixed evaluation of the dining experience. Guests frequently praised the food quality, highlighting dishes that were delicious and satisfying. The restaurant on the main floor received commendations for both its service and cuisine and dining in the bar also garnered positive feedback for excellent options at reasonable prices. Many guests enjoyed their evening meals, pointing out the restaurant as a strong feature of their stay.

However, there were notable concerns, particularly for those with specific dietary needs. The dinner menu was often described as restrictive, especially for vegans with minimal options available. Some guests also noted that lunch menus were similarly limited in vegan choices. Another issue raised was the necessity of making reservations in advance to secure a dining spot, which was not always clearly communicated, leading to some inconvenience.

Service speed was a recurring criticism. Several patrons experienced slow service during dinner with a few reporting long waits—up to three hours for a meal. Instances of understaffed restaurants further exacerbated these delays. Guests also mentioned that the restaurant hours didn't always align with the advertised times, sometimes closing earlier than expected.

While room service was generally quick and the food satisfactory, the overall dining options could benefit from expansion and better communication regarding reservations and service duration. Despite these challenges, the overall consensus indicates that with a few improvements, the dining experience at Mövenpick Hotel Amsterdam City Centre could be significantly enhanced.

Rooms
The rooms at the Mövenpick Hotel Amsterdam City Centre have been widely praised by guests for their spaciousness, cleanliness and modern amenities. Visitors frequently comment on the remarkable views, whether it's of the IJ river, Amsterdam's skyline or the bustling ferry routes. Many reviewers highlight the comfort and functionality of the rooms, noting comfortable beds, effective soundproofing and well-equipped facilities such as coffee machines, safes and large TVs.

The hotel rooms are described as being exactly as depicted in photos, adding to guest satisfaction by meeting expectations. Additional features like heated bathroom floors, baby beds and complimentary minibar items further enhance the stay. Guests also appreciate the nautical theme and the contemporary design which helps them feel at ease and adds a touch of luxury to their experience.

Room service is consistently praised for being quick and providing good quality food and both the check-in and check-out processes are described as convenient. Some guests note minor issues such as occasional dust or dated furnishings in certain rooms, but overall, the cleanliness and upkeep of the rooms receive high marks.

For those choosing upgraded rooms or suites, the extra space and enhanced views contribute significantly to a positive experience. Despite a few reports of maintenance issues or delays in room readiness, the general consensus points to a comfortable and aesthetically pleasing stay with many guests expressing a desire to return.

Beds
Mövenpick Hotel Amsterdam City Centre boasts a variety of bed comfort levels, often highlighted as one of its best features. Most guests praised the beds, describing them as comfortable and even exceptionally cozy. The mattresses are often singled out for their softness and ability to offer a good night's sleep with some guests noting the availability of adjustable firmness settings, which cater to personal preferences. Large and spacious bed sizes, including king beds and comfy twin options, are also appreciated.

However, some guests mentioned issues with bed comfort, citing them as either too hard or too soft and described experiences of sleeping on merged single beds instead of a true double. There were mixed reviews about the pillows; while many found them comfortable, others felt they were too soft and unsupportive.

Overall, despite a few negative comments, the general consensus is that the beds at Mövenpick Hotel provide a restful and pleasant sleep experience, complementing the hotel’s spacious rooms and quality service.

Cleanliness
The Mövenpick Hotel Amsterdam City Centre garners a generally positive impression regarding its cleanliness from guest reviews. Many guests found their rooms to be very clean, comfortable and well-maintained with special commendations for modern and spotless bathrooms. The hotel's overall cleanliness extends to communal areas such as the reception, which frequently was described as exceptionally clean and tidy. The hotel is lauded for high standards of hygiene; rooms are often described as clean, spacious and beautifully appointed, contributing to a pleasant and comfortable stay.

However, some guests noted issues with dust on surfaces and inadequate vacuuming, particularly of the carpets. Instances of dirty reception areas and the occasional oversight by housekeeping were mentioned, pointing to a need for improved consistency in cleaning standards.

In summary, while most visitors appreciate the Mövenpick Hotel's high level of cleanliness and modern facilities, periodic inconsistencies in room cleaning suggest room for improvement. Nonetheless, the majority experience a clean and comfortable environment suitable for a relaxing stay.

Staff
The mood and atmosphere at Mövenpick Hotel Amsterdam City Centre largely reflect a blend of warmth and professionalism, primarily driven by the staff's dedication. Many guests consistently praised the staff for their friendliness, attentiveness and willingness to go the extra mile to ensure a pleasant stay. The front desk, reception and general hotel personnel frequently received commendations for their efficiency and helpfulness, often responding promptly to guests' needs and queries. This supportive environment was noted to extend across all areas of the hotel with particular mentions of kindness toward families and children, excellent language skills and overall professionalism.

However, there were mixed experiences, particularly with some frontline and reception staff who were occasionally described as unwelcoming or unhelpful. There were instances where guests felt services could be more prompt and staff better trained to handle information accurately. Despite these isolated issues, the majority of encounters were positive with many guests highlighting the exceptional service and friendly demeanor of the hotel's personnel. Overall, the friendly and customer-oriented attitude of the staff significantly contributes to a enjoyable stay at Mövenpick Hotel Amsterdam City Centre.

Wi-Fi
The WiFi experience at Mövenpick Hotel Amsterdam City Centre appears to be a mixed bag based on guest reviews. On the positive side, many guests found the WiFi to be great, fast and easy to use. The hotel provides free, reliable WiFi, which worked well throughout the building and in most rooms. Some guests also appreciated the strong and consistent signal and noted that using the internet was a positive experience.

However, several guest reviews highlighted issues with the hotel's WiFi service. Numerous guests reported problems like slow or spotty connections, poor signals and mini WiFi interruptions. Some rooms had trouble connecting to the WiFi entirely and there were recurring complaints about the network cutting out or freezing, along with issues accessing the internet. In some instances, the WiFi information was not communicated properly or was not provided at all by hotel staff, leading to an inefficient service.

Overall, while some guests had a seamless experience, others experienced significant connectivity issues, suggesting that the hotel’s WiFi may require improvements to ensure a consistently reliable internet service for all guests.

Spa
Guest reviews of Mövenpick Hotel Amsterdam City Centre highlight a mixed experience with the spa facilities. On the positive side, reviewers frequently commend the sauna, describing it as very nice, top-notch, pleasant and well-maintained. The sauna area is particularly favored and noted for its tranquility and cleanliness, adding an additional layer of relaxation to their stay. The wellness area, which includes a fitness room and various spa services like bubble baths and swimming pools, is also positively acknowledged with several guests appreciating its quiet and equipped environment.

However, some reviews indicate inconsistencies and disappointments. Several guests reported that the spa was closed during their stay due to construction or lack of communication from the hotel. There were also issues with the hot tub being cold and the sauna being broken for extended durations. Despite these drawbacks, the overall sentiment reflects an appreciation for the serenity and quality of the sauna and wellness facilities when available.

Gym
Mövenpick Hotel Amsterdam City Centre offers a fitness experience with a mixed bag of reviews. On the positive side, guests have appreciated the gym for being clean and functional with a special mention of its small yet cozy sauna area and great views. Several visitors found the gym well-equipped, particularly praising the cardio equipment and noting that the fitness center is large and includes a basic yet functional array of installations. Friendly staff adds to the overall pleasant experience.

However, a number of guests felt the gym facilities could benefit from an update, pointing out that the equipment is somewhat outdated with rusty dumbbells and worn out yoga mats being specifically mentioned. The weight section, in particular, received criticism for being on the lighter side with the heaviest dumbbell being only 10 kilos. While the cardio equipment was appreciated, some visitors expressed disappointment that the gym did not meet their expectations for a well-rounded workout facility.

In summary, while the gym at Mövenpick Hotel Amsterdam City Centre receives points for cleanliness, friendly staff and good cardio options, it falls short on weight training equipment and overall modernity, suggesting room for improvement to better cater to all fitness enthusiasts.

Parking
Mövenpick Hotel Amsterdam City Centre offers parking facilities directly beneath the hotel, making access quite convenient for guests. However, many reviews highlight that the parking fees are significantly high with charges running up to 50 euros per day. Despite the secure environment the garage provides, the costs are often cited as being quite exorbitant and not particularly competitive.

While there is plenty of space available in the large parking lot under the hotel, the absence of private parking areas and the lack of discounts for hotel guests add to the inconvenience. The parking options are sometimes poorly explained, leading to confusion about the pricing structure.

Overall, while the convenience of having a parking garage directly under the hotel is a notable benefit, the high cost and lack of complimentary parking or discounts significantly detract from the overall parking experience.

Family
Mövenpick Hotel Amsterdam City Centre is an ideal destination for families, offering a variety of amenities and services tailored to those traveling with children. Guests consistently highlight the hotel's cleanliness, spacious rooms and overall comfort with many families appreciating the ample space provided for both adults and children.

Parents have found the staff to be exceptionally friendly and attentive to the needs of younger guests. Children often receive special treatment, such as gifts or free stuffed animals at check-in, which adds a delightful touch to their stay. Additionally, the availability of baby cots and folding beds makes it easier for families to settle in comfortably.

The hotel's child-friendly atmosphere is enhanced by its convenient location and quality amenities. Guests mention enjoying family-friendly facilities and a good restaurant that caters to various tastes, including those of the little ones. Although there were some isolated mentions of limited vegan options for breakfast and a few logistic issues, such as early check-in requests and room upgrades, the general consensus is overwhelmingly positive.

Overall, Mövenpick Hotel Amsterdam City Centre is praised for its suitability for family travel, making it a fantastic choice for a family weekend or holiday trip. Its proximity to attractions like the Nemo Science Museum adds to its appeal, providing both relaxation and entertainment for families with children.

4 Star
Mövenpick Hotel Amsterdam City Centre provides a mix of experiences with many guests finding the accommodations clean and comfortable, aligning with the expectations for a four-star hotel. The ambiance is consistently praised as great and convenient, making it a solid choice for those seeking a reliable commercial chain hotel experience. The services offered are often described as very good with superb rooms adding to the overall appeal.

However, some guests have raised concerns about certain aspects that did not meet the typical four-star standards they were expecting. Issues such as dusty light fixtures, poor network connections and occasional cleanliness oversights in the bathrooms have been pointed out. Furthermore, some reviewers found the prices high relative to their perceived value and were surprised by the steep security deposit required.

Overall, while the hotel meets many four-star expectations, there are areas in need of improvement to consistently deliver the high standard associated with its rating.

Business
Mövenpick Hotel Amsterdam City Centre is highly regarded by business travelers who praise its strategic location and excellent facilities tailored for corporate needs. Guests frequently mention the hotel's proximity to offices and the central station, making it ideal for those traveling by train or plane. The rooms are spacious and well-equipped, providing a comfortable environment conducive to work.

The hotel excels in providing seamless experiences for business meetings, supporting guests with dependable conference facilities and sufficient parking options. Free and fast Wi-Fi is frequently noted, although some reviews mention occasional slow internet, which can hinder online business activities. Room service is prompt, contributing to a productive stay.

The staff is generally described as professional, although a few guests experienced insensitivity to business schedules and longer queues during check-in. Some business travelers appreciate the sophisticated and comfortable ambiance of the hotel, which is seen as suitable for both work and leisure.

Despite the lack of a business club lounge and dedicated business cubicles, the hotel is recommended for its seamless experience in hosting business meetings and events. Travelers also appreciate its favorable location for city tourists and business professionals alike. The daily parking fee and issues with invoicing on corporate accounts are noted downsides, but overall, Mövenpick Hotel Amsterdam City Centre remains a preferred choice for many seeking a convenient and efficient business stay in Amsterdam.

Accessible
Mövenpick Hotel Amsterdam City Centre generally receives positive remarks for its accessibility features, making it a viable choice for travelers with disabilities. The hotel entrance is accessible to everyone, including non-guests and all tools and gadgets in the rooms are easily accessible. The location is highly praised for its convenience and ease of access, being situated near the main train station and well-connected by both public and private transportation. While some guests noted that areas might present challenges for wheelchair users, overall accessibility options are considered adequate. Additionally, specific requests for room changes due to accessibility needs were accommodated. Despite the occasional noise from the elevator and long check-in times, the hotel maintains high standards of cleanliness and provides a user-friendly environment for all guests.

Romantic
Mövenpick Hotel Amsterdam City Centre stands out as an excellent choice for couples seeking a romantic experience. The hotel provides an enchanting ambiance with candle-lit dinners that are often highlighted by guests. It is highly recommended for couples and romantic getaways, whether for anniversaries, honeymoons or any special occasion with a loved one. The hotel's close proximity to the city center, along with its scenic views, adds to the romantic allure. Furthermore, the thoughtful service includes setting up and decorating rooms for special occasions, creating delightful surprises for guests. Overall, Mövenpick Hotel Amsterdam City Centre offers a romantic setting and memorable experiences for couples.


No, Mövenpick Hotel Amsterdam City Centre doesn't have any pool.

Yes, a spa is available at Mövenpick Hotel Amsterdam City Centre.

No, Mövenpick Hotel Amsterdam City Centre doesn't allow dogs.

Yes, parking facilities are available at Mövenpick Hotel Amsterdam City Centre.

Yes, Mövenpick Hotel Amsterdam City Centre has a gym.

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