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Porta Hotel Antigua

Antigua Guatemala , 8 Calle Poniente, 1 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

Info

Summary of reviewsPorta Hotel Antigua is a beautiful and historic property located in a prime location within walking distance to all the sights in Antigua. Guests rave about the comfortable and clean rooms with some offering stunning views of the nearby volcano or old ruins. The hotel's breakfast buffet receives high praises for its delicious food and exceptional service with many guests particularly enjoying the variety of fruit. The hotel's staff is exceptionally friendly and accommodating, providing outstanding service that is on par with five-star standards. The hotel's pool area is lovely with several pools, some of which are heated and perfect for swimming laps. Families with young children and dogs are welcome to take a dip in the pools. The hotel also offers an exceptional spa experience with a well-equipped gym and adjacent sauna and steam room. Overall, guests highly recommend the Porta Hotel Antigua for a wonderful stay in Antigua Guatemala.
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Pool 1 information:

Name of the pool: Main Pool

Business Hotel

Accessible Hotel

To whom is your hotel/accommodation accessible?
People who use a wheelchair

Are there any facilities that guests who use a wheelchair cannot reach? No

Are assistance/guide dogs allowed in the hotel/accommodation? Yes

Hotel with Gym

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 6

Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc. Number: 1

Cost for using the gym: Free for guests

Gym opening hours: 05:00 - 21:00

5-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Deluxe Executive Located in the area across the street -10 meters- in front of the main building. Offering one or two double beds and accept up to 4 people (2 adults and 2 children under 12 years old). In case of exceeding the number of people over 12 years of age to occupy the same room, an extra charge will be made per person. The rooms measure approximately 350 square feet (32 m2) and offer heavenly beds, pillows and down duvets. The private bathroom has a shower, grab bars in the shower, hairdryer, magnifying mirror for makeup or shaving, robes and toiletries made exclusively for our guests with the 502 brand. Other services include a coffee maker with a complimentary coffee and tea kit, per night (if you need more coffee or tea, we are happy to provide it for an additional charge), eco filters that provide purified water, shoe shine cloth, ceiling fan, air conditioning, basic wireless internet connection, 42-inch TV with entertainment channels, writing desk work, iron and ironing board, safety box located in the closet, with capacity to protect a laptop.

Deluxe Garden Located in the main building. Offering one or two double beds and accept up to 4 people (2 adults and 2 children under 12 years old). In case of exceeding the number of people over 12 years of age to occupy the same room, an extra charge will be made per person. Measure approximately 300 square feet (28m2) and offer heavenly beds, pillows and down duvets. The private bathroom has a shower, grab bars in the shower, hairdryer, magnifying mirror for makeup or shaving, robes and toiletries made exclusively for our guests with the 502 brand. Other services include a coffee maker with a complimentary coffee and tea kit, per night (if you need more coffee or tea, we are happy to provide it for an additional charge), eco filters that provide purified water, shoe shine cloth, ceiling fan, air conditioning, basic wireless internet connection, 42-inch TV with entertainment channels, writing desk work, iron and ironing board, safety box located in the closet, with capacity to protect a laptop, fireplace with 5 complimentary logs (if you require more we will be happy to provide them for an additional charge)

Premium Double Room Located in the exclusive premium area, to the east of the main building, with access by crossing the street -10 meters- or through an underground tunnel that connects the main area with the premium area, independent Front Desk, mirror-type pool with sun loungers. Offering two double beds or 1 King size bed and accept up to 4 people (2 adults and 2 children under 12 years old). In case of exceeding the number of people over 12 years of age to occupy the same room, an extra charge will be made per person. Measure approximately 300 square feet (28m2) and offer heavenly beds, pillows and down duvets. The private bathroom has a shower, grab bars in the shower, hairdryer, magnifying mirror for makeup or shaving, robes and toiletries made exclusively for our guests with the 502 brand. Other services include a coffee maker with a complimentary coffee and tea kit, per night (if you need more coffee or tea, we are happy to provide it for an additional charge), eco filters that provide purified water, shoe shine cloth, ceiling fan, air conditioning, basic wireless internet connection, 42-inch TV with entertainment channels, writing desk work, iron and ironing board, safety box located in the closet, with capacity to protect a laptop, fireplace with 5 complimentary logs (if you require more we will be happy to provide them for an additional charge)

Deluxe Double Room The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a TV, a wardrobe, a safe deposit box, parquet floors as well as garden views. The unit offers 1 bed.

Deluxe King Room The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Guest Reviews

8.9

Excellent

Location

Porta Hotel Antigua is a remarkable property located in a historic building and the best part is its location - walking distance to everything. Guests rave about the beautiful property and its convenience. The location is great and the beds are comfy. The staff is wonderful and attentive, adding to the amazing views and gardens. All the sights are in walking distance, making it easy to explore the city on foot. Centrally located with beautiful views, it's no wonder guests love this hotel. The location is excellent and it's close to the center of town and the park center. The hotel is located in a quiet area of the city, making it a peaceful retreat. Some guests note that some rooms are located in a separate building, which can feel uncomfortable. The pool is also located across the street. However, the location of the hotel is very privileged and guests can enjoy seeing the volcanoes while sipping coffee in the garden by the pool.

Breakfast

Guests at Porta Hotel Antigua rave about the breakfast options. Many describe the food as delicious and the buffet as amazing with exceptional service. Guests particularly enjoyed the variety of fruit at the breakfast buffet. Although there were a few negative comments about cost and miscommunication on the price of children's breakfast, overall guests found the breakfast to be of good value and quality and some even found the beans to be the highlight of the breakfast. While some guests suggest going out to other restaurants for breakfast, others found the hotel's restaurant to be excellent and the food to be delicious. Overall, guests appreciated the breakfast options with the buffet receiving high praises.

Rooms

Porta Hotel Antigua offers clean and comfortable rooms that are well-lit and beautifully decorated. The beds are big and very comfortable and the facilities are clean and well-maintained. Guests appreciate the filtered water and en-suite touches, as well as the peaceful and quiet ambiance of the rooms. Some rooms even offer stunning views of the nearby volcano or old ruins. Service, restaurant and garden are all perfect and the pool is both private and beautiful. However, some guests have reported issues with room maintenance, noise level and lack of amenities such as hair dryers and closet space. Overall, Porta Hotel Antigua provides comfortable and lovely accommodations in a great location with good food.

Beds

Guests of Porta Hotel Antigua consistently praise the comfort of the hotel's beds. They describe the beds as big, amazing and super comfortable, providing for a great night's sleep. Multiple reviewers note the cleanliness of the property and rooms with comfortable beds being a standout feature. However, there were a couple of negative comments with one guest stating they were given an uncomfortable small bed and another noting some wear and tear on one side of the bed's cushioning. Overall, guests seem very content with the comfortable beds provided at Porta Hotel Antigua.

Cleanliness

If you're looking for a clean and comfortable stay in Antigua, look no further than Porta Hotel Antigua. According to guest reviews, the facilities and rooms are consistently clean and well-maintained. The property itself is beautiful and the atmosphere is very pleasant. Guests rave about the comfortable beds and the overall cleanliness of the hotel with many mentioning the "limpieza" (cleanliness) as a major highlight. While one guest did note that their room could have been a bit cleaner and another mentioned a dirty mat, the majority of reviews emphasize the hotel's cleanliness and tidiness with comments like "everything in the hotel very orderly" and "so clean and well-maintained." Overall, Porta Hotel Antigua seems to prioritize cleanliness and guests seem to appreciate it.

Staff

Porta Hotel Antigua boasts of an exceptionally friendly and accommodating staff that is always ready to go above and beyond to ensure guests are satisfied. The front desk personnel are especially helpful and attend to guests' needs promptly. The wonderful staff, excellent location, amazing views and gardens make your stay at the hotel memorable. Regardless of the department, the hotel's staff is accommodating, helpful, attentive and polite. The level of service is outstanding with some guests calling it 5-star hospitality. The service and quality of the staff are evident in the restaurant, where guests praise the servers' attentiveness, kindness and warm smiles. The hotel rewards its guests with lovely accommodation, great service and friendly staff. However, a few reviews indicate some guests experienced unsatisfactory service, including long waiting times for food at the restaurant, indifferent reception during check-in and requests going unfulfilled. Despite this, visitors commend the hotel's personnel for being attentive, charming, helpful, courteous, kind and willing to resolve any issue.

Spa

The Porta Hotel Antigua offers an exceptional spa experience to its guests. The gym is well-equipped and adjacent to the spa, which includes a sauna and steam room. Many guests highly recommend trying out the spa and enjoying a massage. However, some guests were disappointed that they couldn't use the spa as it closes early at 5 pm. There was also a deal offered where guests could purchase a coupon worth Q125, which would provide Q200 credit to be used on any hotel services or products. Despite this, guests still urge others to check out the amazing spa facilities during their stay.

Pool

The Porta Hotel Antigua boasts of several pools, some of which are heated and perfect for swimming laps. The hotel's pool area is lovely with two large pools and a smaller, more private one. Families with young children and dogs are welcome to take a dip in the pools. Guests who want to relax by the pool can enjoy movie night on weekends. Though the pools were great, some guests noted that the service could have been better. Some also commented on the temperature of the pools, while others were disappointed that the swimming pool featured in the thumbnail photo was closed for renovations. Despite these minor setbacks, the hotel's pool area remains a highlight of guests' stays.

Family

If you're looking for a family-friendly getaway, the Porta Hotel Antigua is a great choice! Many guests have praised the hotel's service and hospitality, making it a perfect place to rest and unwind with your loved ones. The pools are a definite highlight, especially for families with young children - one guest even called it a "very special" experience! The hotel also goes above and beyond to make little ones feel welcome with sweet touches like providing candy for a guest's daughter. Plus, the hotel is dog-friendly too. You'll find it's a tranquil and convenient location in La Antigua with plenty of activities to keep kids entertained. From the beautiful surroundings to the impressive range of things to do, you won't regret booking a stay at the Porta Hotel Antigua.

5 Star

The Porta Hotel Antigua consistently receives exceptional reviews from its guests with many describing their experience as superb. The hotel provides outstanding service that is on par with five-star standards. The hotel is a great weekend getaway for couples and families looking to rest and relax. The lovely hotel has great facilities and amenities, including a beautiful garden. The friendly staff is praised for their excellent service and the food is delicious. The property and interiors are gorgeous, making it a great hotel option in Antigua. Though some guests have expressed disappointment with the service and room quality, overall, guests highly recommend the Porta Hotel Antigua for a wonderful stay in Antigua Guatemala.

Yes, Porta Hotel Antigua has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Porta Hotel Antigua. For more information, read the answers to the Spa questionnaire

Yes, Porta Hotel Antigua welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire

No, parking facilities aren't available at Porta Hotel Antigua.

Yes, Porta Hotel Antigua has a gym. For more information, read the answers to the Gym questionnaire

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