Sevastokrator Relax & Congress
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Summary of reviewsSevastokrator Relax & Congress is nestled in the serene village of Arbanasi, offering guests picturesque views of Veliko Tarnovo and its surrounding mountains. The stunning vistas from the restaurant terrace and pool area, coupled with the close proximity to historical landmarks, make it an ideal destination for both relaxation and sightseeing. The hotel's spacious property and friendly staff enhance the warm and welcoming atmosphere, providing a peaceful retreat in a beautiful location.
The breakfast experience is generally positive with many guests praising the rich, varied and delicious buffet that includes traditional Bulgarian dishes. Although some guests suggest improvements in variety and freshness, the overall feedback indicates satisfaction, particularly due to the scenic views from the restaurant and the swift service.
Dinner at the onsite restaurant receives mixed reviews. While many appreciate the tasty and fresh dishes along with friendly service, the limited menu and occasional issues with food quality and pricing detract from the dining experience. Some guests prefer dining elsewhere due to these inconsistencies.
Rooms are spacious, clean and well-equipped with beautiful views from terraces or balconies. Newer rooms are particularly appreciated for their updated amenities, while older rooms, though still spacious, are sometimes noted as dated with occasional issues like musty smells or cleanliness concerns. Despite these, the comfortable and cozy nature of the rooms, combined with stunning views, often leaves a positive impression.
The hotel's cleanliness receives commendable feedback with many guests highlighting the very clean rooms and well-maintained common areas. Regular cleaning schedules and diligent housekeeping contribute to the generally high standards of hygiene, though some areas could benefit from more thorough maintenance.
Staff at Sevastokrator Relax & Congress are praised for their politeness, responsiveness and friendly demeanor, enhancing the tranquil and enjoyable atmosphere of the hotel. While there are occasional mentions of unprofessionalism and language barriers, the vast majority of feedback about the staff is overwhelmingly positive.
The hotel offers free Wi-Fi, which is generally reliable and available in multiple areas. However, some guests experience weak signals and occasional disconnections, but the overall service is viewed positively.
The spa facilities receive mixed reviews with some guests enjoying the amenities like the Finnish sauna and steam bath, while others find the size and maintenance lacking. Access and availability can also be inconsistent, impacting the overall spa experience.
The pool area is praised for its cleanliness and the superb views, though the size is often deemed insufficient for the number of guests, leading to crowded conditions. Maintenance issues such as broken tiles and cleanliness concerns are noted, indicating a need for more attentive care.
Parking options at the hotel are generally sufficient with ample spaces, including free and underground parking. However, the underground parking can be narrow and difficult to navigate and finding a parking spot can sometimes be challenging during busy periods.
For families, the hotel caters well with spacious and clean family rooms, ensuring a comfortable stay for those traveling with children.
Overall, Sevastokrator Relax & Congress stands out for its stunning location, friendly staff and generally positive accommodations, though it would benefit from improvements in dining variety, maintenance and certain amenities to fully meet guest expectations.
Categories
The breakfast experience is generally positive with many guests praising the rich, varied and delicious buffet that includes traditional Bulgarian dishes. Although some guests suggest improvements in variety and freshness, the overall feedback indicates satisfaction, particularly due to the scenic views from the restaurant and the swift service.
Dinner at the onsite restaurant receives mixed reviews. While many appreciate the tasty and fresh dishes along with friendly service, the limited menu and occasional issues with food quality and pricing detract from the dining experience. Some guests prefer dining elsewhere due to these inconsistencies.
Rooms are spacious, clean and well-equipped with beautiful views from terraces or balconies. Newer rooms are particularly appreciated for their updated amenities, while older rooms, though still spacious, are sometimes noted as dated with occasional issues like musty smells or cleanliness concerns. Despite these, the comfortable and cozy nature of the rooms, combined with stunning views, often leaves a positive impression.
The hotel's cleanliness receives commendable feedback with many guests highlighting the very clean rooms and well-maintained common areas. Regular cleaning schedules and diligent housekeeping contribute to the generally high standards of hygiene, though some areas could benefit from more thorough maintenance.
Staff at Sevastokrator Relax & Congress are praised for their politeness, responsiveness and friendly demeanor, enhancing the tranquil and enjoyable atmosphere of the hotel. While there are occasional mentions of unprofessionalism and language barriers, the vast majority of feedback about the staff is overwhelmingly positive.
The hotel offers free Wi-Fi, which is generally reliable and available in multiple areas. However, some guests experience weak signals and occasional disconnections, but the overall service is viewed positively.
The spa facilities receive mixed reviews with some guests enjoying the amenities like the Finnish sauna and steam bath, while others find the size and maintenance lacking. Access and availability can also be inconsistent, impacting the overall spa experience.
The pool area is praised for its cleanliness and the superb views, though the size is often deemed insufficient for the number of guests, leading to crowded conditions. Maintenance issues such as broken tiles and cleanliness concerns are noted, indicating a need for more attentive care.
Parking options at the hotel are generally sufficient with ample spaces, including free and underground parking. However, the underground parking can be narrow and difficult to navigate and finding a parking spot can sometimes be challenging during busy periods.
For families, the hotel caters well with spacious and clean family rooms, ensuring a comfortable stay for those traveling with children.
Overall, Sevastokrator Relax & Congress stands out for its stunning location, friendly staff and generally positive accommodations, though it would benefit from improvements in dining variety, maintenance and certain amenities to fully meet guest expectations.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the charming village of Arbanasi, Sevastokrator Relax & Congress boasts a location that guests can't stop raving about. Positioned on a hill, the hotel offers sweeping, breathtaking views of Veliko Tarnovo and its surrounding mountains, making it an ideal spot for those who love picturesque landscapes. Many reviews highlight the incredible panorama from various vantage points within the hotel, especially from the restaurant terrace and the pool area, which are perfect for taking in the magnificent scenery.
Arbanasi itself is celebrated for its tranquility and beauty, adding to the overall appeal of the hotel’s location. It's just a short drive from the historic center of Veliko Tarnovo, making it convenient for guests interested in exploring cultural landmarks such as Trapezița and Tsarevets. The quaint village atmosphere of Arbanasi provides a peaceful retreat, perfect for relaxation and leisure, yet close enough for easy access to urban amenities.
Guests frequently comment on the exceptional positioning of the hotel, noting that it is well-suited for visitors who wish to enjoy both relaxation and sightseeing. The spacious property and its serene environment are enhanced by the friendly and professional staff, who contribute to a warm and welcoming stay. Whether enjoying the splendid views from their rooms or lounging by the pool, visitors agree that the superb location and stunning vistas make Sevastokrator Relax & Congress a standout destination.
Sevastokrator Relax & Congress offers a breakfast experience that garners mixed feedback from its guests. Many visitors find the breakfast to be rich, delicious and varied, often highlighting the fresh and well-organized buffet that boasts traditional Bulgarian dishes and a good selection. Several guests described the breakfast as exceptional and extensive with some even calling it perfect and plentiful. The inclusion of breakfast, along with its typically being served buffet-style on weekends, also adds to the overall positive experience.
However, there are some areas for improvement. Some guests noted that the breakfast could benefit from more variety, citing repetitive offerings and limited choices, especially in terms of fresh fruits and coffee quality. Despite these criticisms, the satisfactory quality and enjoyable taste of the food seem to resonate well with many visitors, who appreciated the scenic views from the restaurant and the swift service.
Overall, while there's room for enhancement, particularly in diversifying the menu and improving certain food items, the breakfast at Sevastokrator Relax & Congress generally satisfies most guests with its rich, delicious options and beautiful presentation.
Sevastokrator Relax & Congress offers a mixed dining experience with a range of feedback on its onsite restaurant. Many guests praised the food, describing it as very good, tasty and even fantastic, highlighting the freshness and quality of dishes. The service received positive remarks for being friendly and efficient. However, the menu was often criticized for its limited offerings and a lack of diversity, which some found disappointing.
While some dishes were enjoyed, others were not up to expectations, occasionally arriving undercooked or poorly seasoned. Guests also noted that prices could be high and not necessarily justified by the quality of the food. Despite some enjoying the evening meals and commenting on the good restaurant service, others opted to dine elsewhere due to dissatisfaction.
Overall, the restaurant at Sevastokrator Relax & Congress has potential with its good food and attentive service but would benefit from a more varied and reasonably priced menu to enhance the dining experience.
Sevastokrator Relax & Congress is a destination that offers a mix of experiences when it comes to its hotel rooms. Many guests appreciated the spaciousness and clean conditions of their accommodations. The positive highlights include large rooms, often described as comfortable, cozy and well-equipped. Visitors frequently mentioned the beautiful views, particularly from terraces or balconies overlooking Veliko Ternovo, which added a marvelous aspect to their stay.
Guests staying in the newer parts of the hotel were pleased with the freshness and updated amenities, while those in the older sections found the rooms to be a bit dated yet still spacious. Comfort was consistently praised through well-furnished rooms, good mattresses and useful amenities.
However, there were a few drawbacks noted by guests. Some rooms emitted unpleasant odors like humidity or cigarette smoke, while others felt musty or stale, indicating a need for better ventilation and maintenance. Issues with cleanliness were occasionally mentioned with some rooms having dusty surfaces, dirty carpets or even ants. The bathrooms were a mixed bag, ranging from clean and well-maintained to old and slightly neglected.
The hotel's location and views often left a positive impression, making it a memorable aspect of the stay. However, the experience might vary depending on whether one stays in the newer or older part of the hotel. Overall, Sevastokrator Relax & Congress offers large, comfortable rooms with stunning views but requires attention to some maintenance and cleanliness issues for an optimal experience.
Sevastokrator Relax & Congress receives high marks for its beds with numerous guests describing them as comfortable and large. Many reviewers found the beds to be among the most comfortable they've experienced, providing a restful night's sleep. The mattresses are consistently praised for their softness and comfort, contributing to an overall positive sleeping experience.
While the beds often feature two separate mattresses, some guests found this arrangement to be satisfactory, enjoying the individual comfort it offers. However, a few guests did note that the double beds, made from two joined mattresses, moved apart during the night, which could be a slight inconvenience.
A handful of comments highlighted some discomfort, mentioning hard pillows and mattresses that were either too soft or uncomfortable, leading to issues with proper spine support. There were also isolated remarks about the beds being thin or uneven and some concerns about cleanliness with reports of ants on the bed.
Overall, despite a few minor issues, the majority of guests found the beds at Sevastokrator Relax & Congress to be very comfortable, contributing positively to their stay.
Sevastokrator Relax & Congress receives mixed feedback regarding its cleanliness, but overall, it demonstrates a commendable effort to maintain a hygienic environment. Guests commonly highlight the hotel as clean, emphasizing very clean rooms and well-kept common areas. Many are pleased with the impeccable cleanliness, noting that rooms are cleaned daily and that housekeeping staff are both helpful and diligent. The pool, while sometimes noted as needing better upkeep, is frequently described as clean.
However, the feedback is not without its criticisms. Certain reviews point out areas that need a more thorough cleaning, particularly noting issues such as dust accumulation and dated elements like old bathrooms and worn-out furnishings. Some reviewers mention that the overall maintenance could be improved to elevate the standards of cleanliness further.
Despite these drawbacks, the hotel's efforts in maintaining a clean environment are generally well-regarded. The high quality of cleaning services, along with regular cleaning schedules, contribute to a satisfactory stay for many guests. While there are areas for improvement, particularly in updating and deep cleaning certain parts, Sevastokrator Relax & Congress largely succeeds in providing a clean and comfortable experience for its visitors.
Sevastokrator Relax & Congress boasts a very friendly and welcoming atmosphere, largely attributed to its staff. Guests frequently highlight the politeness and responsiveness of the personnel, particularly praising those in the reception and restaurant areas. Many have experienced a warm welcome with staff members being described as helpful, kind and courteous. The staff's attitude creates a tranquil and enjoyable environment that enhances the overall guest experience.
Specific mentions go to various attentive and smiling wait-staff, as well as super-friendly and kind hosts, further emphasizing the personal approach taken towards guests. Words such as amazing, excellent and efficient frequently come up in reviews, underscoring the high levels of service provided.
However, there are occasional mentions of less favorable interactions with some guests finding certain staff members, especially at the front desk, to be unprofessional or unfriendly. A notable minority pointed out that some staff could barely speak English, which impacted communication. Despite these few downsides, the majority of the feedback about the staff at Sevastokrator Relax & Congress remains overwhelmingly positive, making it a welcoming destination for visitors seeking attentive and friendly service.
Sevastokrator Relax & Congress generally provides free and reliable Wi-Fi throughout its premises. Guests often commend the hotel on its excellent Wi-Fi connection and good availability in multiple areas. Many highlight the good and robust internet service that comes at no additional cost. However, some guests have experienced issues with the Wi-Fi, particularly weak and unreliable signals in certain rooms, resulting in occasional disconnections. While many find the Wi-Fi service strong and satisfactory, there are instances where the internet connection is described as poor or not working at all. Overall, though there are a few inconsistencies, the free Wi-Fi service is a positive aspect for many visitors.
The spa at Sevastokrator Relax & Congress has received mixed feedback from guests. While some praise the facilities as good, well-equipped and excellent, others express disappointment with the size and maintenance. The center is reported to have various amenities, including a Finnish sauna, steam bath and jacuzzi, but there are recurring mentions of the small size and some elements not functioning properly. Access to the spa can be limited and is sometimes only available upon request.
Guests appreciated that the spa was included in the stay and those who used the amenities, found the experience relaxing, particularly enjoying the hot water jacuzzi. However, some guests noted that the spa's location was far from their rooms and the sauna closed early. It is also noteworthy that the spa facilities may not be available during weekdays.
Overall, while there are commendable aspects to the spa, such as its range of amenities and inclusion in the price, there is room for improvement in terms of maintenance and accessibility. The experience seems to greatly depend on whether the facilities are fully operational during the stay.
Sevastokrator Relax & Congress features a pool area that has received mixed reviews from its guests. Overall, the pool is often described as clean and well-maintained with a good pool area and a pleasant swimming experience enhanced by a superb view of Veliko Tarnovo’s beautiful mountainside.
However, the pool size emerges as a recurrent issue. Many guests found the pool to be too small for the large number of visitors the hotel can accommodate, leading to a crowded experience. There were mentions of the pool being undersized, incredibly small and not matching the hotel's capacity. The children’s pool options also seem limited with just four available.
Cleanliness was another area of concern for some guests with instances of dirt in the pool corners and the need for more thorough cleaning reported. Furthermore, flies and drainage issues were noted as detracting factors. There were also several mentions of broken tiles, old sun loungers and general maintenance needs, indicating that the facilities could benefit from more frequent and attentive care.
Temperature control of the pool water seems to be inconsistent with some guests mentioning uncomfortably cold water and others noting that the water was warm. Additionally, the use of chlorine appeared to be excessive at times.
The outdoor pool is praised for being large and clean, but its availability can be an issue as it was reported to be closed during some stays. Additionally, the indoor pool, when open, is very small and not always heated with some guests opting to use the sauna instead.
In summary, while the pool at Sevastokrator Relax & Congress offers a nice and relaxing experience with clean and well-maintained water, it faces several issues related to its small size, maintenance and water temperature. Improvements in these areas could significantly enhance guests' satisfaction.
Sevastokrator Relax & Congress receives mixed reviews regarding its parking facilities. On a positive note, the hotel offers ample parking spaces, including free parking and a large car park, making it convenient for guests to find a spot even during busy periods. Many visitors appreciate the sufficient and available parking options with some highlighting the availability of private and underground parking.
However, certain challenges are noted by guests. Some describe the underground parking as narrow, steep and poorly constructed with difficult-to-navigate access. Limited parking spots are an occasional issue with reports of days when finding a parking space proves challenging. There's a lack of clear instructions for underground parking, which can be complicated and akin to navigating a maze.
Despite these inconveniences, the overall parking situation is manageable with plenty of spaces on offer most of the time. It's advisable to arrive early to secure a convenient spot, especially if planning to use the private or underground parking.
Sevastokrator Relax & Congress is a family-friendly hotel that caters well to those traveling with children. Guests highlighted the availability of family rooms, which are notably spacious and clean, providing a comfortable environment for families of four. The hotel offers a pleasant family atmosphere with specific amenities aimed at keeping kids entertained, such as indoor and outdoor playgrounds and a children's corner.
While some equipment in the playground areas has been noted as deficient or broken, many families still found the facilities adequate and enjoyable for their children. The presence of double beds with pull-out armchairs makes the accommodations adaptable and convenient, even for those with infants and plenty of luggage.
However, there are some downsides, including missing child seats and a repetitive breakfast offering. Despite these minor issues, most families experienced a good stay and appreciated the welcoming atmosphere that suited their familial needs. Overall, this hotel is well-regarded for its family-centric approach and suitable amenities for those traveling with children.
Sevastokrator Relax & Congress is a mid-range hotel that offers a classic three-star experience with some standout features. While the pricing might be seen as inflated by some, the hotel delivers exactly what one would expect from its rating. Guests particularly appreciate the well-maintained state of the hotel and its breathtaking five-star views, which arguably elevate the overall experience.
The hotel provides the standard amenities and services typical for a three-star establishment. This includes average facilities and consistent, though unremarkable, service quality. There are mixed feelings about the breakfast with some noting it's the same every year, which may not suit everyone's taste.
In summary, Sevastokrator Relax & Congress is a good option for those seeking a solid three-star hotel. It lives up to its rating by providing a satisfactory level of comfort and service without exceeding expectations.
The Sevastokrator Relax & Congress features an outdoor pool that has garnered a variety of impressions from its guests. Most notably, the pool area offers a breathtaking view of Veliko Tărnovo’s city and the surrounding mountains, making it a picturesque spot for relaxation. Guests frequently praised the cleanliness of the pool, noting it as a major positive aspect and appreciated the spacious terrace and comfortable seating that accompany it.
However, the pool's size has been a recurrent point of discussion with several guests mentioning it as small and suggesting a need for more maintenance and improvement. Despite these remarks, the pool is generally described as pleasant and enjoyable, providing a good private pool experience for visitors.
Overall, while there is room for enhancement, the outdoor pool at Sevastokrator Relax & Congress stands out for its cleanliness and stunning views, contributing to a pleasant stay at the hotel.
Sevastokrator Relax & Congress offers an exceptional experience for honeymooners, making it a perfect destination for couples seeking romance and relaxation. The hotel boasts a romantic atmosphere and stunning views, providing an ideal setting for a honeymoon. Guests have highlighted the suitability of the hotel for a romantic getaway, noting the great views from the rooms and the overall romantic ambiance.
Perfect for couples, the hotel ensures a memorable stay with scheduled romantic dinners and a beautiful, romantic setting. The views from various spots within the hotel, including the rooms, enhance the romantic experience. Many reviews describe the hotel as the perfect place for relaxation, adding to the allure for honeymooners.
Despite some mention of the disappearance of honeymoon discounts, the overall sentiment strongly recommends Sevastokrator Relax & Congress as an ideal romantic stay for couples looking to celebrate their honeymoon in a serene, picturesque environment.
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Location
Arbanasi itself is celebrated for its tranquility and beauty, adding to the overall appeal of the hotel’s location. It's just a short drive from the historic center of Veliko Tarnovo, making it convenient for guests interested in exploring cultural landmarks such as Trapezița and Tsarevets. The quaint village atmosphere of Arbanasi provides a peaceful retreat, perfect for relaxation and leisure, yet close enough for easy access to urban amenities.
Guests frequently comment on the exceptional positioning of the hotel, noting that it is well-suited for visitors who wish to enjoy both relaxation and sightseeing. The spacious property and its serene environment are enhanced by the friendly and professional staff, who contribute to a warm and welcoming stay. Whether enjoying the splendid views from their rooms or lounging by the pool, visitors agree that the superb location and stunning vistas make Sevastokrator Relax & Congress a standout destination.
Breakfast
However, there are some areas for improvement. Some guests noted that the breakfast could benefit from more variety, citing repetitive offerings and limited choices, especially in terms of fresh fruits and coffee quality. Despite these criticisms, the satisfactory quality and enjoyable taste of the food seem to resonate well with many visitors, who appreciated the scenic views from the restaurant and the swift service.
Overall, while there's room for enhancement, particularly in diversifying the menu and improving certain food items, the breakfast at Sevastokrator Relax & Congress generally satisfies most guests with its rich, delicious options and beautiful presentation.
Dinner
While some dishes were enjoyed, others were not up to expectations, occasionally arriving undercooked or poorly seasoned. Guests also noted that prices could be high and not necessarily justified by the quality of the food. Despite some enjoying the evening meals and commenting on the good restaurant service, others opted to dine elsewhere due to dissatisfaction.
Overall, the restaurant at Sevastokrator Relax & Congress has potential with its good food and attentive service but would benefit from a more varied and reasonably priced menu to enhance the dining experience.
Rooms
Guests staying in the newer parts of the hotel were pleased with the freshness and updated amenities, while those in the older sections found the rooms to be a bit dated yet still spacious. Comfort was consistently praised through well-furnished rooms, good mattresses and useful amenities.
However, there were a few drawbacks noted by guests. Some rooms emitted unpleasant odors like humidity or cigarette smoke, while others felt musty or stale, indicating a need for better ventilation and maintenance. Issues with cleanliness were occasionally mentioned with some rooms having dusty surfaces, dirty carpets or even ants. The bathrooms were a mixed bag, ranging from clean and well-maintained to old and slightly neglected.
The hotel's location and views often left a positive impression, making it a memorable aspect of the stay. However, the experience might vary depending on whether one stays in the newer or older part of the hotel. Overall, Sevastokrator Relax & Congress offers large, comfortable rooms with stunning views but requires attention to some maintenance and cleanliness issues for an optimal experience.
Beds
While the beds often feature two separate mattresses, some guests found this arrangement to be satisfactory, enjoying the individual comfort it offers. However, a few guests did note that the double beds, made from two joined mattresses, moved apart during the night, which could be a slight inconvenience.
A handful of comments highlighted some discomfort, mentioning hard pillows and mattresses that were either too soft or uncomfortable, leading to issues with proper spine support. There were also isolated remarks about the beds being thin or uneven and some concerns about cleanliness with reports of ants on the bed.
Overall, despite a few minor issues, the majority of guests found the beds at Sevastokrator Relax & Congress to be very comfortable, contributing positively to their stay.
Cleanliness
However, the feedback is not without its criticisms. Certain reviews point out areas that need a more thorough cleaning, particularly noting issues such as dust accumulation and dated elements like old bathrooms and worn-out furnishings. Some reviewers mention that the overall maintenance could be improved to elevate the standards of cleanliness further.
Despite these drawbacks, the hotel's efforts in maintaining a clean environment are generally well-regarded. The high quality of cleaning services, along with regular cleaning schedules, contribute to a satisfactory stay for many guests. While there are areas for improvement, particularly in updating and deep cleaning certain parts, Sevastokrator Relax & Congress largely succeeds in providing a clean and comfortable experience for its visitors.
Staff
Specific mentions go to various attentive and smiling wait-staff, as well as super-friendly and kind hosts, further emphasizing the personal approach taken towards guests. Words such as amazing, excellent and efficient frequently come up in reviews, underscoring the high levels of service provided.
However, there are occasional mentions of less favorable interactions with some guests finding certain staff members, especially at the front desk, to be unprofessional or unfriendly. A notable minority pointed out that some staff could barely speak English, which impacted communication. Despite these few downsides, the majority of the feedback about the staff at Sevastokrator Relax & Congress remains overwhelmingly positive, making it a welcoming destination for visitors seeking attentive and friendly service.
Wi-Fi
Spa
Guests appreciated that the spa was included in the stay and those who used the amenities, found the experience relaxing, particularly enjoying the hot water jacuzzi. However, some guests noted that the spa's location was far from their rooms and the sauna closed early. It is also noteworthy that the spa facilities may not be available during weekdays.
Overall, while there are commendable aspects to the spa, such as its range of amenities and inclusion in the price, there is room for improvement in terms of maintenance and accessibility. The experience seems to greatly depend on whether the facilities are fully operational during the stay.
Pool
However, the pool size emerges as a recurrent issue. Many guests found the pool to be too small for the large number of visitors the hotel can accommodate, leading to a crowded experience. There were mentions of the pool being undersized, incredibly small and not matching the hotel's capacity. The children’s pool options also seem limited with just four available.
Cleanliness was another area of concern for some guests with instances of dirt in the pool corners and the need for more thorough cleaning reported. Furthermore, flies and drainage issues were noted as detracting factors. There were also several mentions of broken tiles, old sun loungers and general maintenance needs, indicating that the facilities could benefit from more frequent and attentive care.
Temperature control of the pool water seems to be inconsistent with some guests mentioning uncomfortably cold water and others noting that the water was warm. Additionally, the use of chlorine appeared to be excessive at times.
The outdoor pool is praised for being large and clean, but its availability can be an issue as it was reported to be closed during some stays. Additionally, the indoor pool, when open, is very small and not always heated with some guests opting to use the sauna instead.
In summary, while the pool at Sevastokrator Relax & Congress offers a nice and relaxing experience with clean and well-maintained water, it faces several issues related to its small size, maintenance and water temperature. Improvements in these areas could significantly enhance guests' satisfaction.
Parking
However, certain challenges are noted by guests. Some describe the underground parking as narrow, steep and poorly constructed with difficult-to-navigate access. Limited parking spots are an occasional issue with reports of days when finding a parking space proves challenging. There's a lack of clear instructions for underground parking, which can be complicated and akin to navigating a maze.
Despite these inconveniences, the overall parking situation is manageable with plenty of spaces on offer most of the time. It's advisable to arrive early to secure a convenient spot, especially if planning to use the private or underground parking.
Family
While some equipment in the playground areas has been noted as deficient or broken, many families still found the facilities adequate and enjoyable for their children. The presence of double beds with pull-out armchairs makes the accommodations adaptable and convenient, even for those with infants and plenty of luggage.
However, there are some downsides, including missing child seats and a repetitive breakfast offering. Despite these minor issues, most families experienced a good stay and appreciated the welcoming atmosphere that suited their familial needs. Overall, this hotel is well-regarded for its family-centric approach and suitable amenities for those traveling with children.
3 Star
The hotel provides the standard amenities and services typical for a three-star establishment. This includes average facilities and consistent, though unremarkable, service quality. There are mixed feelings about the breakfast with some noting it's the same every year, which may not suit everyone's taste.
In summary, Sevastokrator Relax & Congress is a good option for those seeking a solid three-star hotel. It lives up to its rating by providing a satisfactory level of comfort and service without exceeding expectations.
Outdoor Pool
However, the pool's size has been a recurrent point of discussion with several guests mentioning it as small and suggesting a need for more maintenance and improvement. Despite these remarks, the pool is generally described as pleasant and enjoyable, providing a good private pool experience for visitors.
Overall, while there is room for enhancement, the outdoor pool at Sevastokrator Relax & Congress stands out for its cleanliness and stunning views, contributing to a pleasant stay at the hotel.
Honeymoon
Perfect for couples, the hotel ensures a memorable stay with scheduled romantic dinners and a beautiful, romantic setting. The views from various spots within the hotel, including the rooms, enhance the romantic experience. Many reviews describe the hotel as the perfect place for relaxation, adding to the allure for honeymooners.
Despite some mention of the disappearance of honeymoon discounts, the overall sentiment strongly recommends Sevastokrator Relax & Congress as an ideal romantic stay for couples looking to celebrate their honeymoon in a serene, picturesque environment.
Yes, Sevastokrator Relax & Congress has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Sevastokrator Relax & Congress.
No, Sevastokrator Relax & Congress doesn't allow dogs.
Yes, parking facilities are available at Sevastokrator Relax & Congress.
No, Sevastokrator Relax & Congress doesn't have a gym.
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