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Summary of reviewsHôtel Ville d'Hiver is located in the charming and serene Ville d'Hiver neighborhood, offering guests a tranquil retreat close to key attractions and the city center. The peaceful and intimate atmosphere, further enhanced by green surroundings and the general charm of Arcachon, provides an ideal balance of tranquility and convenience. The hotel's lovely location, combined with a welcoming and accommodating staff, ensures a pleasant experience for visitors.
Breakfast at the hotel receives mostly positive remarks, often described as excellent and hearty. The pleasant ambiance, particularly on the terrace, adds a delightful touch to the morning meal. While the quality of the breakfast is highly praised with terms like "very good" and "top breakfast," some guests suggest a need for more diversified options and find the €20 price point high for the basic continental offerings.
The hotel's restaurant is highly regarded with many guests praising the delicious and well-prepared dinners served in a beautiful, Scottish-inspired decor. The diverse menu, featuring local products, offers a tasty and hearty selection, complemented by friendly and attentive staff. However, some guests note the menu's limited vegetarian options and consider the wine prices to be unreasonable.
The rooms at Hôtel Ville d'Hiver are celebrated for their tasteful and luxurious decor with guests finding them very comfortable and clean. Many accommodations feature charming little balconies and spacious bathrooms, adding to the cozy and welcoming atmosphere. However, a few inconsistencies are noted with some rooms, particularly those in the basement or annex, described as small and dark. Despite these occasional drawbacks, the overall high standards of comfort and cleanliness are well-maintained.
Finally, the hotel's professional and friendly staff are frequently commended for their attentiveness and warm demeanor, contributing significantly to a delightful and satisfying overall guest experience. Show more
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Categories
Hotel with EV Charging Stations
Boutique-style Hotel
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
EV charging stations
Accessible Hotel
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Double RoomThis double room is set between the ground-floor and the basement-level, and features a big french window with a terrace. Situated in the main hotel.
Breakfast available on the spot at 18€
Comfort Double RoomThis double room is set in 1st floor and features a big french window with a balcony. Situated in the main hotel.
Breakfast available on the spot at 18€
Grand Comfort Double RoomThis double room is set in 2nd floor and features a big french window with a balcony. Situated in the main hotel.
Breakfast available on the spot at 18€
Double Room - AnnexThis garden-level room is located in the annex building, 100 metres from the hotel. It has a small courtyard. Twin beds are available on request.
Breakfast is served at the hotel.
Free Wifi at the reception and in the lobby
Comfort Double Room - AnnexThis ground-floor room is located in the annex building "Lilas Blanc", 100 metres from the hotel. It has a small terrace. Twin beds are available on request.
Breakfast is served at the hotel
Free Wifi available at the reception and in the lobby
Grand comfort Double Room -AnnexThis first-floor room is located in the annex building "Lilas Blanc", at 100 metres from the hotel.
It offers a glimpse of Arcachon Bay.
Guest Reviews
8.7
Very Good
Location
Hôtel Ville d'Hiver boasts an excellent location, nestled in the serene and scenic Ville d'Hiver neighborhood. Guests appreciate its proximity to the city center with many noting that it's just a short, five-minute walk to the bustling areas. The hotel provides a tranquil retreat, offering both peace and seclusion while being close to key attractions, including the beach, which is within walking distance. The atmosphere is described as warm, intimate and comfortable, contributing to a hygge-like environment. The green surroundings and the general charm of Arcachon add to the overall appeal, making it an ideal spot for those seeking both tranquility and convenience. The calm and comfort of the hotel, combined with the lovely staff, further enhance the guest experience.
Breakfast
Hôtel Ville d'Hiver offers a breakfast experience that has garnered varied feedback from its guests. While many have praised the breakfast for being excellent, hearty and delicious, it is also enjoyed in a pleasant ambiance, especially on the terrace, which adds a delightful touch to the morning meal. Phrases like very good and top breakfast frequently appear in the reviews, highlighting the overall quality positively. However, some guests have noted that the breakfast could be more diversified with a few remarking on the limited choices available. The price point at €20 has also been mentioned as high, especially when considering the basic continental offerings for some. Despite these points of contention, the breakfast generally receives commendation for being very good and tasty, making it a noteworthy part of the stay for many travelers.
Dinner
Hôtel Ville d'Hiver's restaurant has garnered much praise for its overall dining experience. Many guests commend the restaurant, highlighting the dinner as very good or excellent with delicious food served in a beautiful, Scottish-inspired decor. The menu is recognized for its diversity and the use of local products, offering a great selection of tasty dishes. Patrons appreciate the hearty servings and the friendly staff that enhance the dining experience.
However, there are a few areas noted for improvement. Vegetarians may find the menu lacking in options and the consistent side dish served with all meals can be repetitive for some. Additionally, the price of wines was mentioned as being unreasonable for the type of dishes offered.
In conclusion, while the dinner at Hôtel Ville d'Hiver's restaurant is well-received for its quality and ambiance, some specific aspects like wine pricing and menu variety for vegetarians could use attention.
Rooms
Hôtel Ville d'Hiver has garnered positive feedback for its beautifully decorated rooms, making a lasting impression with tasteful and luxurious design elements. Guests frequently describe the rooms as very comfortable and clean with some featuring charming little balconies and sloping roofs. Spacious accommodations are noted with particular praise for excellent room decor and a welcoming, cozy atmosphere. The bathrooms are also highlighted as being very nice, matching the overall high quality of the rooms.
However, some guests have pointed out inconsistencies. While certain rooms are bright and well-furnished, others are reported to be small, dark and simply furnished, especially those located in the basement or annex. Despite these occasional drawbacks, many reviewers enjoyed the history of the building and found the accommodations to be pleasant and very comfortable. Overall, Hôtel Ville d'Hiver provides a generally favorable stay with beautiful, tastefully decorated rooms that, for the most part, meet high standards of comfort and cleanliness.
Staff
Hôtel Ville d'Hiver is renowned for its professional and helpful staff. Guests frequently commend the friendliness and attentiveness of the team, highlighting that both the housekeepers and front-line employees contribute to a warm and welcoming atmosphere. The staff's pleasant demeanor and prompt service ensure that all aspects of visitors' stays are met with satisfaction. Guests repeatedly emphasize the fantastic service and the very smiling staff, making the overall experience delightful.
Yes, Hôtel Ville d'Hiver has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hôtel Ville d'Hiver.
Yes, Hôtel Ville d'Hiver welcomes dogs.
Yes, parking facilities are available at Hôtel Ville d'Hiver.