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Summary of reviewsResidhome Arcachon Plazza enjoys an exceptional location in the heart of Arcachon, where guests are within easy reach of the city’s attractions, shops, restaurants and the beach. Despite its central spot, the hotel maintains a tranquil environment and offers accessibility through the nearby train station. The lively market square surroundings enhance the vibrant yet serene experience for visitors.
The hotel's breakfast receives high praise for its variety, freshness and quality, particularly the pastries and fresh orange juice. Guests appreciate the generous portions and the pleasant terrace setting. However, some feel that the breakfast cost is high for the value provided and would prefer more local and homemade options. Despite these critiques, the overall quality remains satisfying, supported by the cleanliness and the helpful breakfast staff.
Residhome Arcachon Plazza's rooms and apartments are commended for their spaciousness, modern design and cleanliness. Guests enjoy well-equipped kitchenettes, large comfortable beds and excellent views from sizeable terraces. The functional layout makes it suitable for longer stays and soundproofing ensures a peaceful night. Although some furniture is considered outdated, the amenities and overall comfort largely meet guests' high standards. The staff's friendly and professional service further enhances the experience.
Cleanliness stands out as a defining feature with the hotel consistently maintaining high standards across rooms and common areas. Guests appreciate the spotless conditions and the diligent cleaning staff.
The staff at Residhome Arcachon Plazza are repeatedly recognized for their friendliness, professionalism and welcoming demeanor. Their helpfulness extends to providing local recommendations and ensuring a pleasant stay. Some standout staff members receive frequent commendations for exceptional service.
The hotel’s wifi service, while functional for some, is described as unreliable and inconsistent by others. Improvements in internet connectivity and television reception are noted as potential areas for enhancement.
Parking arrangements, while requiring advance planning and additional fees, generally satisfy guests due to the secure, nearby options. The detailed instructions provided by the hotel help ease access and the availability of dedicated spaces ensures convenience.
Beds and bedding are commonly praised for their comfort and quality with spacious king-size beds contributing to a restful sleep. Some guests note occasional issues with bed configurations and sofa bed comfort, but overall, the majority enjoy an excellent sleeping experience.
As a four-star hotel, Residhome Arcachon Plazza earns high marks for its value, staff professionalism and breakfast quality. Despite some criticisms regarding outdated furniture and minor facility issues, many guests find the hotel meets their expectations and recommend it for its overall quality.
Accessibility features are well-received with the hotel providing various amenities for guests with physical challenges. The central location and supportive staff create a comfortable environment for all visitors.
Ideal for romantic getaways, the hotel’s comfortable and clean setting, thoughtful upgrades for special occasions and scenic balconies enhance its charm for couples. The combination of a warm, cozy atmosphere and an excellent location makes it a popular choice for a romantic stay in Arcachon. Show more
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Categories
Aparthotel for Honeymoon
Dog Friendly Aparthotel
Romantic Aparthotel
Aparthotel with Parking
Accessible Aparthotel
4-Star Aparthotel
Room Types
Junior Suite (4 Persons)A daily housekeeping service is provided.
Please note that maximum occupancy is 4 (all children included).
StudioA daily housekeeping service is provided. This room cannot accommodate any cots.
Junior Suite (3 Persons)A daily housekeeping service is provided.
Please note that maximum occupancy is 3 (all children included).
Two-Bedroom Suite (6 persons)This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 3 beds.
Guest Reviews
8.7
Very Good
Location
Residhome Arcachon Plazza boasts an exceptional location that is highly praised by its guests. Situated right in the heart of Arcachon, the hotel offers the convenience of a central position, placing visitors within easy reach of the city's key attractions. The proximity to the beach is a notable highlight with many reviews mentioning the ease of access to the waterfront, just a short walk away.
Guests frequently appreciate how the hotel is nestled amidst the vibrant market square, surrounded by numerous shops, restaurants and cafes, creating a lively yet tranquil setting. This central location ensures that everything is within walking distance, making it easy for guests to explore the city without the need for a car.
The convenience of being close to the train station adds another layer of accessibility, making arrivals and departures hassle-free. Additionally, the quiet ambiance despite being in a bustling area is repeatedly mentioned, offering a peaceful retreat after a day of activities.
Residhome Arcachon Plazza's strategic location not only provides quick access to local amenities and the beach but also ensures a comfortable and enjoyable stay in the very center of Arcachon.
Breakfast
Residhome Arcachon Plazza has garnered largely positive feedback regarding its breakfast offerings. Guests frequently highlight the breakfast as being excellent with a variety of choices including sweet and savory options. Many appreciated the freshness and quality of the food, particularly the pastries, bread and fresh orange juice. The breakfast is described as generous, diverse and hearty with some satisfied customers even calling it unbeatable.
The terrace setting, where breakfast is served, is another notable aspect, offering a pleasant and stylish ambiance to start the day. Guests appreciate the option to enjoy their meal outdoors in a well-maintained environment.
However, not all reviews are entirely glowing. Several guests find the cost of breakfast to be excessively high in relation to what is provided with some describing it as basic and lacking in variety, including a notable absence of fresh fruits and vegetables. There are also calls for more local and homemade products to be included. Despite these critiques, some guests still felt the breakfast offered good value for money considering the overall quality and service of the hotel.
Cleanliness of the breakfast area was consistently praised, along with the pleasant demeanor of the staff, although a few reviews noted some unhelpful interactions. Overall, the breakfast at Residhome Arcachon Plazza offers a satisfying experience, particularly for those who value variety and freshness, albeit at a premium price point.
Rooms
Residhome Arcachon Plazza has garnered praise for its spacious, well-furnished and impeccably clean apartments. Guests appreciate the generous room sizes with suites offering ample space for families and the bright, modern design of many units. The accommodations often feature well-equipped kitchenettes, large comfortable beds and sizeable terraces, providing excellent views of the surrounding market square or tree-filled courtyards.
The apartments are noted for being very functional with thought-out layouts that separate living and sleeping areas, making longer stays comfortable. The quiet and central location of the hotel adds to its appeal, enabling easy access to local amenities and transport options, such as the nearby train station. Though some rooms are reported to be a bit outdated and in need of refurbishment, the overall cleanliness and the quality of the amenities provided are frequently highlighted.
Guests also enjoy the serenity of the accommodations, often mentioning its well-soundproofed structure, ensuring a peaceful stay despite its prime location. The staff is singled out for their welcoming and friendly demeanor, contributing positively to the overall experience.
Despite a few minor concerns regarding room temperature and the functionality of certain amenities, the positive aspects like spaciousness, comfort and practical facilities make Residhome Arcachon Plazza a favored choice for many travelers seeking a pleasant and convenient stay in Arcachon.
Beds
Residhome Arcachon Plazza boasts a variety of room types with an emphasis on comfort and quality, particularly regarding the beds and bedding. A common highlight among guest reviews is the comfort of the bedding, often described as very comfortable and of excellent quality. Many guests appreciated the king-size and large beds, which are notably spacious and conducive to a restful night's sleep. The cleanliness and overall upkeep of both the rooms and bedding are also frequently commended.
Nevertheless, a few reviews pointed out some inconsistencies, such as double beds being composed of two single beds pushed together, which could separate during the night. Some guests found the mattresses either too soft or too firm, indicating a variance in individual comfort preferences. A recurring critique concerned the sofa beds, which some found uncomfortable, especially for children.
Despite these occasional criticisms, the majority of the feedback about the bedding remains overwhelmingly positive, highlighting comfortable pillows, good quality mattresses and an overall excellent sleeping experience. These aspects contribute significantly to the comfort and satisfaction of the stay at Residhome Arcachon Plazza.
Cleanliness
Residhome Arcachon Plazza has received an overwhelmingly positive response regarding its cleanliness from its guests. Most reviews highlight the meticulous attention to maintaining clean rooms, apartments and overall facilities. Comments consistently describe the establishment as very clean, comfortable and well-maintained. Guests particularly appreciated the spotless accommodation and impeccable cleanliness of the premises, noting that both the general areas and individual rooms were kept to a high standard.
Many visitors also mentioned the cleanliness of the bedding and bathrooms, emphasizing the absence of stains or unpleasant odors. The well-equipped mini-kitchens and overall functionality of the apartments contributed to an enjoyable stay for many. The cleaning staff received numerous commendations for their consistent and thorough work with some guests even noting the rarity of such high standards in comparable establishments.
However, a minority of reviews pointed out areas for improvement, including dusty spots, some outdated or worn furniture and occasional lapses in floor or bathroom cleaning. These issues, while present, did not significantly detract from the overall positive impressions. The general consensus portrays Residhome Arcachon Plazza as a clean, comfortable place to stay with dedicated staff ensuring a pleasant and hygienic environment for guests.
Staff
The Residhome Arcachon Plazza offers a consistently impressive experience with its staff, who are often described as very friendly, professional and welcoming. The reception team, in particular, stands out for their attentiveness and efficiency with special mentions of individuals like Sébastien and Marc for their exceptional service. Guests frequently note the warm and thoughtful welcome they receive upon arrival, contributing to a very pleasant stay.
The staff's willingness to go the extra mile is frequently highlighted. Whether providing great local restaurant recommendations or assisting with parking, their helpfulness is evident throughout the reviews. Professionalism and kindness from the staff create a charming and accommodating environment, ensuring that guests feel well taken care of. Additionally, their ability to communicate in multiple languages is appreciated by international visitors.
Overall, the staff's friendly demeanor, combined with their competence and attentive service, significantly enhances the guest experience at this ideally located hotel in Arcachon.
Wi-Fi
Residhome Arcachon Plazza offers internet connectivity that garners mixed reviews from its guests. There are commendable mentions of a good and functional wifi service, particularly appreciated by those who need to work. However, these praises are somewhat overshadowed by numerous reports of weak and unreliable wifi connections. Guests have experienced frequent disruptions and difficulty in connecting with some mentioning that the wifi only worked effectively in the living room. There were also specific mentions of the internet being glitchy and not secure, leading to an overall sense of frustration among visitors.
Additionally, the hotel's television services have been noted for poor reception and a limited number of functional channels. Several guests reported that despite the availability of multiple television channels, many were unviewable and reception issues remained unresolved even after being reported to staff.
While the hotel’s functional wifi is a positive aspect for business travelers, there seems to be room for improvement in ensuring a more consistent and reliable internet and television service for all guests.
Parking
Visitors to Residhome Arcachon Plazza frequently comment on the parking situation, which presents a mix of challenges and conveniences. While parking directly at the hotel is not available, there are several secure, nearby options such as the Indigo parking garage located practically under the hotel. Reservations are highly recommended due to limited spaces and complicated access, especially during holidays when the city center is pedestrianized.
Although parking costs extra—ranging from 11 to 30 euros per day—several guests appreciate the security and convenience of the nearby garages. Some public parking facilities are situated within walking distance of the hotel, offering secure spots and reasonable rates. For those who book in advance, dedicated parking spaces are available and the hotel provides detailed parking instructions.
The price of parking is a commonly noted downside with some spaces costing up to 23 euros per night. Despite the cost, many find the parking solutions more manageable once settled, allowing easy access to explore the area by foot. On occasion, guests also mention complimentary or cheaper parking options a bit further from the hotel.
Overall, while parking at Residhome Arcachon Plazza requires advance planning and sometimes additional fees, many guests find the arrangements satisfactory and appreciate the nearby secure options.
4 Star
Residhome Arcachon Plazza evokes a luxurious ambiance, boasting an elegant appearance and considerable comfort, which aligns well with the expectations of a four-star hotel. Guests often highlight the hotel's excellent value for money, frequently recommending it for its overall quality and central location in Arcachon. The residence is praised for certain aspects, including the professionalism of the staff and the commendable breakfast offerings, particularly the award-winning scrambled eggs.
However, opinions diverge when evaluating the hotel's adherence to its four-star status. While some guests find it meets the standards in certain areas, others express disappointment with the interior and furniture, viewing it as falling short of the four-star classification. Criticisms include outdated or uncomfortable furniture and a general feeling that the establishment does not maintain the quality associated with a four-star rating. The need for improvements in specific details and facilities is a recurring point among reviewers, who feel that the current state of the hotel does not justify its rating or price.
Accessible
Residhome Arcachon Plazza offers a highly accessible experience for guests with disabilities, making it a favorable option for many. The hotel's proximity to the train station and bus stops ensures ease of access, while its central location places numerous shops, restaurants and essential services within walking distance. Guests appreciated the accessible restrooms and supportive amenities. The hotel is well-equipped with features such as safety bars in toilets, wide sidewalks for wheelchair users and showers designed for physical challenges. Although some guests noted that the bathroom setup did not suit their needs due to prior bookings for disabled rooms, overall, the establishment respects requests for accessible rooms and provides impeccable suites.
Private parking is available by reservation, contributing to its accessibility by car. The pedestrian area around the hotel limits traffic, enhancing safety and convenience for those on foot. Despite minor suggestions for improvement, such as the installation of a ramp in the bathtub, the general sentiment about the accessibility features at Residhome Arcachon Plazza remains positive. The supportive staff further adds to the comfortable and welcoming ambiance for guests with reduced mobility.
Romantic
Residhome Arcachon Plazza is noted for its comfort and cleanliness, making it an ideal choice for a romantic stay. Many guests find it to be a cozy cocoon of sweetness where they truly feel good. Its warm and cozy setting, along with a remarkable location, adds to its charm for couples seeking a getaway. The hotel also surprises guests with thoughtful upgrades for special occasions like wedding anniversaries and Valentine's Day. Some rooms feature balconies overlooking the marketplace, enhancing the romantic ambiance.
Dog Friendly
Residhome Arcachon Plazza is evidently a very dog-friendly establishment. The hotel welcomes dogs and other pets, making it a convenient choice for travelers accompanied by their furry friends. Acceptance of pets is highlighted as a major plus, facilitating a comfortable stay for both pets and their owners. Guests noted the spacious suites that can comfortably accommodate a family and their dog. Additionally, the hotel’s fantastic location provides easy access to the beach, ideal for taking dogs out for a walk. Overall, the hotel staff's kind attitude towards animals enhances the pet-friendly experience, although pets are allowed for a fee.
No, Residhome Arcachon Plazza doesn't have any pool.
No, a spa isn't available at Residhome Arcachon Plazza.
Yes, Residhome Arcachon Plazza welcomes dogs.
Yes, parking facilities are available at Residhome Arcachon Plazza.