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Summary of reviewsHotel Sant Gothard, nestled in the picturesque village of Arinsal, provides an ideal locale for both tranquility and adventure. Guests are drawn to its superb location surrounded by breathtaking mountain views and the serene sound of a nearby stream. Conveniently close to various pubs, bars and public transport, as well as being a short walk from ski lifts, it caters exceptionally well to nature enthusiasts and skiers. The hotel grounds feature a heated outdoor pool and ample free parking, enhancing the convenience for visitors.
The breakfast at Hotel Sant Gothard generally garners positive reviews for its variety and quality. Guests enjoy the diverse buffet options, even though some note minor issues with specific items and the need for increased consistency to fully meet four-star standards. Nonetheless, the extended breakfast hours and attentive dining staff contribute to a satisfying start to the day.
Dinner experiences have received mixed feedback. While some guests praise the dinner buffet's quality and selection, others point out occasional inconsistency and limited variety. Despite these drawbacks, overall impressions are favorable regarding the food quality and service provided.
Rooms at the hotel are appreciated for their spaciousness, cleanliness and balconies that offer beautiful views of the surrounding landscapes. However, there are occasional remarks about outdated furnishings and areas needing renovation. Nonetheless, the comfortable beds and excellent housekeeping contribute positively to the overall stay.
Cleanliness is a strong point for Hotel Sant Gothard with frequent commendations for well-maintained common areas and spotless rooms. While there have been a few concerns about specific areas needing more attention, the general consensus highlights a clean and welcoming environment.
The staff at Hotel Sant Gothard receives exceptional praise for their friendliness, professionalism and attentiveness. Guests appreciate the warm welcome and the helpfulness of the team, enhancing the overall guest experience significantly.
The Wi-Fi service at the hotel has mixed reviews. While it is generally adequate for casual use, some guests have experienced weak signals and interruptions, particularly in certain areas. This indicates room for improvement in providing a more reliable connection.
The pool area is a significant attraction at the hotel, noted for its cleanliness and relaxing atmosphere with scenic mountain views. Despite some comments on the water temperature, the heated pool and the addition of a DJ create a lively and enjoyable setting for guests.
Hotel Sant Gothard's ample and convenient parking options are highly valued by guests, particularly those visiting for skiing. The large, free parking area contributes to the hassle-free experience, although the outdoor parking facility could benefit from improvements to prevent muddiness.
Beds receive mixed feedback with many guests finding them comfortable, while others mention the need for updated mattresses and pillows to enhance sleeping comfort further.
While offering good value for money, some guests feel the hotel falls slightly short of the four-star criteria due to outdated decor and facilities needing updates. Overall, the hotel is seen as a solid choice for its beautiful location, cleanliness, great staff and potential for memorable stays despite room for improvement in certain areas. Show more
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Categories
Hotel near Golf Courses
Hotel near Ski Resorts
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Room Types
Double or Twin RoomThis comfortable room includes 1 double or 2 single beds. It has a TV, telephone and a private bathroom with a shower and bath.
Quadruple RoomThis suite features a bathrobe, tile/marble floor and executive lounge access.
Children must be 12 years of age or younger.
Superior Double RoomOffering mountains views, this twin/double room has a tile/marble floor and executive lounge access.
Superior Triple RoomOffering mountains views, this triple room features a balcony, executive lounge access and tile/marble floor.
Superior Quadruple RoomOffering mountains views, quadruple room features a tile/marble floor and executive lounge access.
Superior Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a wardrobe, a safe deposit box, parquet floors, heating and a flat-screen TV. The unit offers 3 beds.
Superior Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a bath, a bidet and a hairdryer. The quadruple room provides a wardrobe, a safe deposit box, a tiled floor, heating, as well as a flat-screen TV. The unit offers 4 beds.
Superior Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a bath, a bidet and a hairdryer. The quadruple room features a wardrobe, a safe deposit box, a tiled floor, heating and a flat-screen TV. The unit has 4 beds.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. The triple room offers a wardrobe, a safe deposit box, a tiled floor, heating and a flat-screen TV. The unit offers 3 beds.
Guest Reviews
7.6
Good
Location
Nestled in the charming village of Arinsal, Hotel Sant Gothard boasts a superb location for travelers seeking both tranquility and adventure. The hotel is situated in a spectacular enclave offering breathtaking views of the surrounding mountains and a serene stream by the window. It's conveniently located within walking distance of pubs, bars and the bus line, providing easy access to the lively town center and nearby ski stations. The proximity to the funicular and cable cars, just a short nine-minute walk away, makes it an ideal spot for ski enthusiasts.
Guests appreciate the quiet, beautiful setting with excellent opportunities for hiking and enjoying the picturesque geography. The hotel itself features a heated outdoor pool, ample free parking and clean, spacious rooms with balconies to take in the magnificent vistas. The welcoming staff and top-notch facilities, including a plentiful buffet breakfast, add to the overall positive experience. Whether looking for relaxation or outdoor activities, the excellent location and serene environment of Hotel Sant Gothard cater to a perfect getaway.
Breakfast
Hotel Sant Gothard offers a breakfast experience that has garnered a variety of opinions from its guests. The consensus appears to lean towards a positive dining experience with many guests praising the breakfast for being good, varied and plentiful. The buffet style allows for a diverse selection of options, catering to a range of tastes and preferences. The establishment manages to maintain a commendable standard of food quality with guests particularly noting the sufficiency and completeness of the breakfast offerings.
Despite some criticism about specific items such as the lack of fruit and occasional subpar quality of pastries and eggs, many guests find the overall experience satisfying. The dining area, although large and sometimes overwhelming, is perceived as clean and well-maintained. Positive remarks highlight the excellent service provided by the dining staff, who ensure that the buffet remains well-replenished.
However, some reviews indicate that the breakfast does not fully meet a 4-star standard with a few guests experiencing limited options and inconsistencies in food quality. Nonetheless, for the majority, the breakfast at Hotel Sant Gothard stands out as a commendable start to the day with specific notes on the extended breakfast hours until 10:30, allowing for a leisurely meal.
Overall, while there is room for improvement in certain aspects, the breakfast at Hotel Sant Gothard largely receives approval for its variety, quality and ample choices, making it a notable part of the guest experience at the hotel.
Dinner
The dinner experience at Hotel Sant Gothard has received mixed reviews from guests. Many praised the hotel's buffet for its excellent quality, ample variety and good selection of dishes for both dinner and breakfast. Highlights included the incredible dinner buffet and the amazing breakfast buffet, which have left a positive impression on some diners. However, other guests were less enthusiastic, pointing out that the dinner buffet sometimes lacked variety and was refilled infrequently. Several mentioned that the buffet could be expensive and did not always offer good value for money. Despite these criticisms, there remained a consensus that the overall quality of the food was reasonably good. Notably, specific issues concerning staff responsiveness and the overall service around the dining experience were also mentioned.
Rooms
Hotel Sant Gothard offers a comfortable and convenient stay, receiving praise for its spacious and clean rooms. Many guests appreciated the balconies, some of which provide views of the mountains, river or pool, adding a pleasant touch to their experience. The rooms are generally large, offering enough space for luggage and equipment, making them ideal for travelers with extensive gear.
The beds are frequently noted as comfortable with some guests mentioning the suitability of the rooms for a cozy stay. Housekeeping staff are commended for their pleasant demeanor and the cleanliness they maintain. The breakfast buffet has been highlighted as wonderful and diverse, contributing positively to the overall experience.
Despite these strengths, there are comments indicating that some rooms are outdated and in need of renovation. Specifically, certain furnishings appear to be old and neglected. Additionally, a few reviews mention soft beds, limited areas for pet accommodations and rooms with views of less attractive areas like roads or with windows that couldn’t be kept open due to street access concerns.
In summary, while Hotel Sant Gothard excels in delivering spacious, clean and comfortable rooms with attentive service and a great breakfast, there is room for modernization to meet the evolving expectations of guests.
Beds
Hotel Sant Gothard's beds receive mixed reviews from guests with a noticeable emphasis on comfort. Many visitors commend the beds for being very comfortable and even super comfortable at times, adding a layer of satisfaction to their stay. However, there are several mentions of the mattresses being too soft or old, resulting in an uncomfortable sleep experience for some. While a portion of guests finds the cushions and pillows comfortable, others note that the pillows are either too large or uncomfortable. Overall, while many guests have enjoyed restful nights, certain aspects of bed comfort could benefit from improvement.
Cleanliness
Hotel Sant Gothard generally boasts high marks for its cleanliness with guests frequently noting that everything is spotless. Many reviewers appreciated the very clean and well-maintained common areas, as well as spacious, comfortable rooms. The bathrooms, particularly those that have been renovated, were highlighted for their impeccable condition. Good service from the attentive and friendly staff added to a positive overall experience.
However, some guests voiced concerns about cleanliness issues, pointing out specific areas such as hallways, rooms and bathrooms that needed more attention. Complaints about worn towels and old facilities indicated a need for renovation in certain parts of the hotel. Despite these occasional lapses, the majority opinion remains favorable, emphasizing a quiet, clean and welcoming environment.
Staff
Hotel Sant Gothard has garnered notable acclaim for its commendable staff, as confirmed by guest reviews. Housekeeping at the hotel is consistently praised as pleasant, while the overall team is described as very attentive and proper. The reception and restaurant staff exhibit a friendly demeanor that enhances guests' experiences. The hotel's personnel are often highlighted for their good treatment and high level of professionalism with many reviews noting their friendliness and effort to meet guests’ needs. Service throughout the hotel has also been described as excellent with attention from the staff being exceptional.
Guests have appreciated the warm welcome and assistance provided by staff members, who are both accommodating and helpful in booking activities and providing general information. The hospitality extends to a dog-friendly policy, which has been well-received. Professionalism coupled with a welcoming attitude defines the experience at Hotel Sant Gothard, creating a super welcoming environment for travelers. Despite a few criticisms about occasional lapses in service, the consensus among reviews points to a dedicated and friendly team committed to ensuring a pleasant stay for all guests.
Wi-Fi
Hotel Sant Gothard has drawn mixed reviews regarding its Wi-Fi service. On the positive side, many guests reported good Wi-Fi coverage and connectivity, allowing them to relax comfortably and navigate the internet without issues. Those staying in certain areas of the hotel mentioned that the Wi-Fi was great and worked well in general, making it suitable for typical online activities. However, there were several complaints about the Wi-Fi quality. Some guests experienced weak signals and constant interruptions, especially in their rooms, which made it challenging to maintain a stable connection, particularly on the third floor. Additionally, concerns were raised about the Wi-Fi being completely open, posing potential security risks. Despite these issues, the Wi-Fi appeared sufficient for casual use, though not reliable enough for streaming or more demanding online tasks.
Pool
Hotel Sant Gothard offers a range of excellent facilities with many guests highlighting the pool and its relaxing atmosphere as a standout feature. The pool area is well-maintained, often being described as clean, fresh and peaceful. Many visitors appreciate the scenic views of the mountains from the poolside, enhancing the overall experience. Sun loungers placed in the water add a unique touch, allowing guests to relax while staying cool. The pool bar is another positive aspect, providing refreshments for a more enjoyable poolside visit. However, some guests noted the pool could be quite cold with a few suggesting that a warmer temperature would improve comfort. Despite this, the heated outdoor pool received positive remarks and the presence of a DJ adds a lively vibe to the setting. Overall, the pool area at Hotel Sant Gothard is a major attraction, offering a serene and picturesque spot for relaxation.
Parking
Hotel Sant Gothard offers guests a variety of parking options, highlighted by the convenience and ample space available. A significant advantage is the large, free parking area next to the hotel, providing easy access for those traveling by car. The available parking space is vast, ensuring that guests rarely encounter issues finding a spot. Additionally, the nearby location is superb with a few hundred meters distance from the Arinsal ski resort parking, making it a prime choice for skiers.
Although some reviews mention the outdoor parking area can be muddy and it is not asphalted, the existence of the parking facility itself is highly appreciated. In winter, a snowplow quad is available to ensure the area remains accessible. Overall, the availability and size of the parking space at Hotel Sant Gothard stand out as significant benefits for guests seeking convenience and ease during their stay.
4 Star
Hotel Sant Gothard offers a mixed experience for guests with numerous guests indicating that the hotel falls short of the four-star rating it advertises. While many find it to be a good hotel they would return to, they feel that the quality and facilities provided are not in line with what one might expect from a four-star establishment.
Positive comments highlight a good quality/price ratio, suggesting that for the amount paid, the stay is quite satisfactory. However, the general consensus is that the hotel likely meets the very minimum services required for its four-star rating but does not exceed them. This results in an overall perception that the hotel would be more appropriately categorized as a three-star accommodation.
Criticisms focus on the outdated nature of the hotel's decoration and the insufficiently maintained facilities. Specific issues such as missing baseboards, protruding nails in the rooms and inadequate bathroom lighting underscore the sentiment that the establishment is in need of updates and improvements. Despite these shortcomings, the sense that guests appreciate the hotel's potential and basic offerings remains.
Yes, Hotel Sant Gothard has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Hotel Sant Gothard.
No, Hotel Sant Gothard doesn't allow dogs.
Yes, parking facilities are available at Hotel Sant Gothard.