Hotel Vilar Rural d'Arnes by Serhs Hotels

Arnes 40.90622100, 0.25881800 , Camí Dels Ports, S/n (Show on Map)
8.0
Very Good


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Summary of reviewsHotel Vilar Rural d'Arnes by Serhs Hotels receives widespread acclaim for its unique blend of exceptional location, delightful breakfast offerings and welcoming staff, making it a preferred destination for those looking to immerse themselves in nature and rural charm.

Located amidst serene natural landscapes and near the enchanting Matarraña region, the hotel provides stunning views and easy access to numerous hiking trails and natural parks such as Els Ports. The tranquil environment offers a perfect escape from the hustle and bustle with the picturesque town of Arnes conveniently nearby for exploration.

The breakfast experience is often highlighted as a major strength, offering a comprehensive and delicious buffet with high-quality options including freshly squeezed orange juice and hot dishes made to order. Guests consistently praise the variety, quality and service, making breakfast a standout feature of their stay.

Dinner at the hotel, while offering a variety of dishes and an overall positive experience with well-cooked and plentiful food, has more mixed feedback. Some guests expressed concerns over the quality and temperature of the food and the perceived high cost. However, vegetarian and vegan options are available and many guests found the dinner experience satisfying.

The rooms at the hotel are generally praised for their spaciousness, comfort and cleanliness. Modern decor and garden views enhance the experience, making them suitable for both families and couples. However, some guests noted issues such as poor heating, musty odors and minor maintenance concerns. Despite these issues, the overall comfort and quiet of the rooms contribute to a restful stay.

Cleanliness is another area where the hotel mostly shines with guests frequently commending the well-maintained environments and clean rooms. Yet, occasional concerns like cobwebs, outdated bathroom fixtures and infrequent towel replacements suggest room for improvement.

The hotel's staff is widely celebrated for their friendliness and attentiveness, significantly enhancing the guest experience. Instances of language barriers or less attentive service were noted but were far outweighed by the general warmth and professionalism of the team.

WiFi service garners mixed reviews with connectivity strengths in common areas but occasional poor signals in rooms, especially those distant from main areas. Enhancements to the WiFi would improve the overall guest experience.

The pool facilities, praised for kid-friendly features and beautiful views, are considered a family favorite, though some maintenance and cleanliness issues were noted. Despite these, the pool remains an enjoyable feature for many families.

For families, the hotel offers a welcoming atmosphere with activities and facilities that cater well to children and pets. Although certain amenities may not fully cater to families with very young children, the overall family-friendly environment is appreciated.

Guests have mixed opinions about the beds, highlighting comfort for some but noting issues like overly soft or hard mattresses and noise from bed frames for others. Proper updates and replacements would enhance the comfort significantly.

While the hotel positions itself as a four-star establishment, many guests feel that the facilities and services fall short of this rating. The overall maintenance and room amenities are areas needing improvement to meet four-star expectations.

Overall, Hotel Vilar Rural d'Arnes by Serhs Hotels offers a pleasing stay with exceptional natural surroundings, excellent breakfast options and a welcoming staff, making it a good choice for those seeking tranquility and comfort, while also highlighting areas for potential enhancements.
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Room Types
Comfort Room (2 adults) This basic and functional room has air conditioning, heating and window or a balcony. It comes with a TV and a private bathroom with hairdryer and free toiletries.

Family Room (4 Adults) Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit has 3 beds.

Comfort Triple Room (3 adults) Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Garden Triple Room (3 adults) The triple room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Comfort Double Room (2 adults + 1 child) Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Garden Double Room (2 adults + 1 child) The triple room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Family Room (2 Adults + 2 Children) Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds.

Family Room (3 Adults + 1 Child) Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit has 3 beds.

Garden Double Room (2 adults) The double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.

Garden Room (1 adult + 2 children) The triple room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Comfort Room (1 adult) Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned single room features a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views.

Garden Room (1 adult) The single room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a bath.

Comfort Triple Room (1 adult + 2 children) Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Guest Reviews
8.0
Very Good
Location
Nestled within the serene embrace of nature, 'Hotel Vilar Rural d'Arnes' offers an exceptional location ideal for explorers and peace seekers alike. The hotel is surrounded by spectacular views and beautiful landscapes, making it a perfect escape to tranquility. Its proximity to the enchanting Matarraña region, numerous hiking trails and natural parks such as Els Ports, positions this hotel as a strategic base for excursions and rural tourism.

Guests frequently laud the hotel's quiet, rural setting, which remains conveniently close to the charming and picturesque town of Arnes, just a short walk away. This makes it effortless for visitors to explore nearby villages, natural pools and popular hiking spots like El Parrizal and Beceite. Despite its secluded rural charm, the hotel is well-connected, making it easy to visit key points of interest in both Catalonia and Aragon.

The environment surrounding the hotel radiates peace and relaxation, often described as indescribably tranquil and a perfect location for disconnecting from the hustle and bustle. Visitors appreciate the thoughtful integration of the hotel into the natural landscape, enhancing the overall experience of calm and providing ample opportunities for scenic walks and outdoor activities.

Overall, 'Hotel Vilar Rural d'Arnes' stands out for its phenomenal location, offering a perfect blend of accessibility to local attractions and a serene natural environment, making it a highly recommended destination for those looking to immerse themselves in the beauty of the Matarraña region.

Breakfast
Hotel Vilar Rural d'Arnes by Serhs Hotels seems to impress its guests with a breakfast experience that's both comprehensive and delightful. The buffet breakfast is often highlighted for its wide variety and high quality, featuring everything from freshly squeezed natural orange juice to hot food made to order. Guests note the ample choices available, which ensure both variety and quantity, making it a satisfying start to the day. The service is frequently praised for its excellence and the dining area is described as spacious and comfortable, contributing to a relaxed and enjoyable meal. Overall, the breakfast receives stellar reviews for its completeness and the delicious spread offered, making it a standout aspect of the hotel's amenities.

Dinner
Hotel Vilar Rural d'Arnes by Serhs Hotels offers a diverse experience when it comes to dinner options, as per guest reviews. The buffet-style dinners are noted for their variety with numerous cooked dishes and a grill made on the spot. Many guests found the food to be delicious, well-cooked and plentiful with vegetarian and vegan options available. There are positive remarks about the completeness and variety of both breakfast and dinner buffets, highlighting the presence of hot food made to order and a notable selection of desserts.

However, it's clear that the experience isn't universally positive. Some guests mentioned that the quality of food could be disappointing with dishes sometimes being cold or undercooked and the overall dinner experience not meeting their expectations, particularly given the price. Limited bar service and repetitive menus were pointed out by several reviewers.

While the buffet is described as diverse and spectacular by several guests, others felt that it lacked cleanliness and proper food warming systems. The buffet has been criticized for its simplicity and perceived high cost, which contributed to a mixed bag of experiences. Overall, while there are standout positive reviews about the variety and taste of the food, the quality seems inconsistent, suggesting room for improvement in the dining service.

Rooms
Hotel Vilar Rural d'Arnes by Serhs Hotels offers a range of rooms that are largely lauded for their spaciousness, comfort and cleanliness. Guests often appreciate the modern and well-maintained decor with some rooms featuring lovely views of the garden or a terrace to enjoy the outdoors. The rooms are described as large with comfortable beds and useful amenities, making them ideal for families and couples alike. Air conditioning in many rooms contributes to a comfortable stay, although some guests noted rooms could be quite cold and hard to regulate.

However, the reviews highlight some areas for improvement. Certain rooms were criticized for having poor heating, a musty odor or issues like sewer smells coming from the bathroom. The lack of mini-fridges and occasional superficial cleaning were also mentioned as drawbacks. Despite these issues, many guests found the rooms to be quiet and a good value, enjoying the combination of size, comfort and overall maintenance. The hotel facilities, including an excellent breakfast and dining experience, also added to the positive experience.

Overall, while some minor issues cropped up, the general consensus points to a restful stay with spacious, well-decorated and comfortable accommodations at Hotel Vilar Rural d'Arnes.

Beds
At Hotel Vilar Rural d'Arnes by Serhs Hotels, guest reviews show a mix of reactions regarding the beds. Many guests have found the beds to be very comfortable and well-organized with some highlighting the perfect comfort and adequacy of the mattresses. There is particular praise for the spacious rooms, which likely add to the overall experience.

However, several guests did experience issues with comfort. A notable downside includes mattresses that were too soft for some guests, while others found the mattresses to be hard or springy, causing discomfort. The issue of bed frames making noise, as well as beds being two singles pushed together instead of a true double, were common concerns that some found problematic.

While many guests have praised the comfortable nature of the beds and pillows, the reviews also indicate a need for some updates and replacements of sagging or sunken mattresses. Overall, more recent or specific feedback might provide a clearer picture, but current reviews speak of a mix of experiences that range from very comfortable to needing improvement.

Cleanliness
Hotel Vilar Rural d'Arnes by Serhs Hotels presents a mixed bag when it comes to cleanliness. The overwhelming majority of guests highlight the hotel's efforts to maintain a clean and well-kept environment. Many reviews praise the clean and comfortable rooms, noting that the general hygiene is impressive and well-maintained. Specific areas such as the breakfast place and pool also receive commendations for their cleanliness. Numerous positive comments reflect a well-maintained and impeccably clean exterior.

However, some reviews indicate areas where cleanliness could be improved. Guests occasionally report issues such as cobwebs in rooms, outdated bathroom fixtures and infrequent replacement of items like towels and cups. There are mentions of cleanliness concerns in hallways and in some cases, of stagnant areas like trash cans and room corners. Instances of mosquitoes and flies in rooms were also pointed out by a few reviewers, suggesting occasional lapses in room cleaning.

Despite some negative feedback, the hotel maintains a generally positive reputation for cleanliness, supported by its clean and spacious areas and very clean swimming pool and garden. Additionally, the polite service and excellent staff contribute to the overall pleasant and comfortable stay for most guests.

Staff
The reviews for the staff of Hotel Vilar Rural d'Arnes by Serhs Hotels paint a clear picture of a team that is overall very friendly, attentive and helpful. Numerous guests highlighted the exceptional treatment they received across all areas of the hotel, noting that the staff's kindness and professionalism stood out. Guests had positive experiences with the reception staff, who were described as very welcoming and always willing to assist with any issues or provide necessary travel information.

Although there were a few isolated incidents involving language barriers or less attentive service, the general consensus was that the staff were courteous, efficient and committed to ensuring a pleasant stay. Specifically, the team working at the buffet and bar, as well as the maintenance staff, were frequently mentioned for their attentiveness and quick responses to requests.

The friendly atmosphere created by the employees significantly contributed to the overall positive guest experience, making the hotel's environment warm and welcoming. The staff’s ability to follow COVID guidelines faithfully also reassured guests about their safety during their stay. Despite a few mentions of understaffing during busy times, the dedication and kindness exhibited by the team left a lasting impression.

Wi-Fi
The WiFi at Hotel Vilar Rural d'Arnes by Serhs Hotels generally receives positive remarks with several guests noting that it works very well and offers good connectivity. However, there are mixed experiences, particularly regarding the WiFi availability in the rooms and on the ground floor. Some guests experienced poor or non-existent connections in their rooms and reported no signal issues, especially when staying far from the main areas. Despite these inconsistencies, the lounge area provides a solid WiFi connection and boasts a beautiful view, enhancing the overall experience. Guests suggest that improvements to the WiFi would significantly enhance their stay.

Pool
The pool at Hotel Vilar Rural d'Arnes by Serhs Hotels receives varied reviews from guests. Many guests found the pool to be perfect, great for hot days and relaxing with a pleasant and clean pool area. Particularly notable were the kid-friendly facilities, including a separate children's pool and a cozy environment suited for family fun. The semi-covered and heated aspects received positive mentions, making it a convenient spot for guests despite some finding it a tad small for the number of visitors.

However, there are concerns regarding maintenance and cleanliness with a few guests pointing out the need for better upkeep and fixes for broken tiles and moldy joints. Some reviews highlighted issues like cold water, excessive chlorine, mold and occasional cleanliness lapses such as dead insects in the pool. Noise from the surrounding area and the presence of unleashed dogs were also mentioned as detracting from the overall experience.

Despite these drawbacks, the pool is frequently described as a major hit among families with its ideal location and stunning views mentioned as big positives. Overall, while some improvements are needed, many guests found the pool facilities charming and enjoyable, particularly for families with children.

Family
'Hotel Vilar Rural d'Arnes by Serhs Hotels' is an ideal destination for families looking for a comfortable and engaging stay. The hotel's atmosphere is calm and rural, providing a peaceful setting that is particularly family-friendly. It is well-suited for children and pets with many praising its child-friendly facilities, including a playground and spacious dining areas designed to accommodate young ones.

Families with young children will feel right at home, as the hotel is lauded for its safety, comfort and welcoming environment. The rooms and beds cater well to families and the facilities are generally clean, spacious and comfortable. The staff is noted for their friendliness and respect, ensuring a pleasant stay for all family members.

Despite some reports of chaos in the dining room due to the number of children, the hotel’s organization and cleanliness are commendable. However, it is worth noting that some family activities have been scaled back and certain facilities, like the playground, need attention. Additionally, the hotel may not fully cater to families with babies or very young children and couples without kids might find it less suitable.

For families seeking a location to rest, connect and enjoy multiple children's activities in a calm, rural setting, Hotel Vilar Rural d'Arnes stands out as a great choice. Families can look forward to a welcoming environment where both children and pets can have a joyful and relaxing holiday.

4 Star
Hotel Vilar Rural d'Arnes by Serhs Hotels, despite its claims of being a four-star establishment, has left many guests underwhelmed. Common feedback highlights that the facilities and services do not meet the expectations set by its four-star rating. The overall maintenance of the hotel needs significant improvements with the quality of rooms and general upkeep lacking the luxury typically associated with a hotel of this caliber.

Guests often mentioned that the rooms are very basic and do not include amenities like a minibar, which should be standard for a four-star hotel. Additionally, both the breakfast and buffet dinner have been critiqued for their poor quality with suggestions to dine outside instead. The price for the stay also seems to be a point of contention, as many feel it does not reflect the value typically promised by a hotel of this rating.

Moreover, the maintenance of facilities and children's activities appear to be subpar with some guests pointing out that the condition of the amenities has declined, even though prices have remained unchanged. Overall, while Hotel Vilar Rural d'Arnes holds potential as a family-friendly rural retreat, it falls short of the expectations that come with a four-star rating and requires notable enhancements to justify its current status.

Accessible
Hotel Vilar Rural d'Arnes by Serhs Hotels generally offers good accessibility for guests with disabilities. The hotel features disabled access to each building and outdoor spaces are accessible, making it easier for guests with reduced mobility or elderly individuals to navigate the premises. There are special rooms available that have no stairs and are designed for more accessibility, which ensures a comfortable stay for those with mobility challenges. However, the hotel lacks an elevator and is not fully adapted for people in wheelchairs, reflecting some limitations in accommodating guests with more specific accessibility needs. Overall, while the hotel is accessible, it may not be entirely suitable for all disabilities, particularly those requiring wheelchair access.

Children's Pool
Hotel Vilar Rural d'Arnes by Serhs Hotels features a dedicated children's pool, which is generally enjoyed by young guests. Families can also benefit from a children's buffet portion, catering even to the needs of toddlers. However, there are some areas for improvement. The children's pool sometimes lacks water and could benefit from more frequent cleaning. Additionally, the outdoor children's play area and playground require maintenance and some have noted that the farm and garden appear abandoned. Increasing the number of recreational activities for children might enhance the overall experience.

Luxury
Hotel Vilar Rural d'Arnes by Serhs Hotels offers a stay characterized by maximum tranquility and clean, modern facilities. Guests appreciate a luxurious environment, though some suggest it does not fully meet the standards expected of a four-star hotel. While the amenities are generally well-regarded, the rooms are perceived as more basic compared to typical four-star accommodations. The overall sentiment indicates a pleasant and very good experience, even if a few believe it is somewhat overpriced for the level of luxury provided.

Dog Friendly
Hotel Vilar Rural d'Arnes by Serhs Hotels is highly praised for its pet-friendly environment, making it an ideal destination for travelers looking to bring their dogs along. Guests have noted the hotel's welcoming attitude towards pets, allowing them to feel truly included. The hotel offers spacious rooms with direct access to the garden, which is particularly convenient for dog owners. There is also a distinct nod to pets with thoughtful gestures and gifts upon arrival, adding a delightful touch to the stay.

Although dogs are not permitted in the pool and dining areas, the hotel compensates with plenty of outdoor spots where guests can walk their pets. The designated dog-friendly pool area is a major highlight, providing a refreshing spot for pets to enjoy. Reviews consistently mention the positive and respectful treatment of animals by both guests and staff, ensuring a comfortable experience for all.

While some limitations exist regarding pet access to certain common areas, these policies are balanced with the overall pet-accommodating atmosphere. For travelers planning to visit with their furry companions, Hotel Vilar Rural d'Arnes offers a delightful and respectful haven where pets are warmly welcomed.


Yes, Hotel Vilar Rural d'Arnes by Serhs Hotels has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Hotel Vilar Rural d'Arnes by Serhs Hotels.

Yes, Hotel Vilar Rural d'Arnes by Serhs Hotels welcomes dogs.

No, parking facilities aren't available at Hotel Vilar Rural d'Arnes by Serhs Hotels.

Yes, Hotel Vilar Rural d'Arnes by Serhs Hotels has a gym.

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