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Grand Hotel Gortani

Arta Terme , Via Umberto I 43 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrand Hotel Gortani, nestled in the serene village of Arta Terme within Italy's stunning Alps region, offers an idyllic retreat that blends tranquility and convenience. Highly praised for its location, the hotel provides easy access to outdoor excursions, the Dolomite Mountains and the gondola in Ravasclo, all within a short drive. Surrounded by beautiful mountain landscapes and set on a peaceful one-way street, the hotel is also close to shopping and dining options in the old town, offering a harmonious balance between serenity and accessibility.

The hotel's breakfast is notably exceptional, featuring a generous buffet with a wide variety of sweet and savory options made from high-quality, fresh ingredients. Guests enjoy a beautiful dining area and friendly, accommodating service, making breakfast a delightful start to the day. Dinner at the hotel is equally commendable with delicious and sophisticated meals offered at a great value, especially the evening three-course menu priced at €20. Attentive staff enhance the excellent dining experience although some minor menu preferences vary.

Rooms at Grand Hotel Gortani are generally spacious, clean and well-decorated with modern amenities and comfortable furnishings. The daily cleaning service ensures a tidy environment and many rooms offer stunning views. The hotel's indoor swimming pool and spa add to the relaxing experience, although some variability in room sizes and occasional issues like heating or air conditioning are noted. Cleanliness is a standout feature with the entire facility, including the spa and pool, meticulously maintained, contributing to a comfortable stay.

The staff at Grand Hotel Gortani are frequently highlighted for their professionalism and kindness, creating a welcoming atmosphere throughout the hotel. Their dedication and attentiveness, even during busy times, significantly enhance the guest experience. The staff's effort to communicate in different languages aids international visitors and is a notable highlight.

The spa and wellness area are highly praised for their cleanliness, tranquility and excellent services, including a lovely garden. The indoor and outdoor pools, well-maintained and set in a beautiful environment, further elevate the guest experience. Ample parking is available, adding convenience for those traveling by car with private and public options ensuring guests can find a spot easily.

Families find the hotel accommodating with large family rooms, pet-friendly policies and activities for children like a playground and a pool. Guests also appreciate the flexibility in catering to simpler dish requests for kids. Mixed feedback about the beds indicates a range of preferences with some guests finding them comfortable while others suggest improvements.

Overall, Grand Hotel Gortani stands out for its superb location, exceptional dining, immaculate cleanliness and professional staff, making it a highly recommended destination for a relaxing and memorable stay.
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Room Types

Triple Room with Spa Access Most rooms have parquet floors and pastel colours. Some rooms are in the attic and include air conditioning.

Superior Double or Twin Room with Spa Access Most rooms have parquet floors and pastel colours. Some rooms are in the attic and include air conditioning.

Classic Family Room with Spa Access Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room provides soundproof walls, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.

Quadruple Room with Spa Access Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room provides soundproof walls, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with satellite channels. The unit offers 4 beds.

Classic Suite with Spa Access This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 1 bed.

Superior Single Room with Spa Access Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features soundproof walls, a wardrobe, a safe deposit box, parquet floors and a flat-screen TV with satellite channels. The unit has 1 bed.

Standard Double Room with Spa Access Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features soundproof walls, a wardrobe, a safe deposit box, parquet floors and a flat-screen TV with satellite channels. The unit has 1 bed.

Economy Single Room with Spa Access Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features soundproof walls, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

About Grand Hotel Gortani

License: 709, IT030005A1HTUG6CLZ

Guest Reviews

8.5

Very Good

Location

Grand Hotel Gortani is situated in the picturesque village of Arta Terme, nestled within the breathtaking Alps region of Italy. This charming hotel offers a serene and quiet haven, surrounded by beautiful mountain landscapes and conveniently close to the renowned Dolomite Mountains. Guests frequently commend the hotel's exceptional and prime location, which is perfect for various outdoor excursions and only a 15-minute drive to the gondola in Ravasclo.

The hotel's placement strikes a balance between tranquillity and accessibility, as it stands in the heart of an old town with available shopping opportunities and dining options nearby. The quiet atmosphere is enhanced by its position on a one-way street, ensuring a peaceful experience for visitors. With a view that overlooks a river's edge and a terrace, the ambiance here is ideal for relaxation.

Additional highlights include ample parking and a great location for easy access to other parts of the region, including the nearby border. Whether seeking adventure in the mountains or a quiet retreat, Grand Hotel Gortani's location proves to be convenient and superbly situated.

Breakfast

Grand Hotel Gortani is highly praised for its breakfast offerings, consistently described as very good to exceptional. Guests appreciate the generous buffet style, noting the abundance and variety of options available. The breakfast features both sweet and savory selections with many reviewers highlighting the fresh, high-quality ingredients used. The breakfast room itself is beautifully designed and maintained, adding to the pleasant dining experience.

Many guests emphasize the freshness of the products and the wide selection, catering to different tastes with both traditional and diverse offerings. The breakfast is frequently described as delicious and plentiful, providing everything one might need to start the day. The on-site service is also remarked upon as friendly and accommodating, ensuring a seamless dining experience.

In summary, breakfast at Grand Hotel Gortani stands out for its quality, variety and delightful presentation, making it a noteworthy highlight of the guest experience.

Dinner

Grand Hotel Gortani offers an extraordinary dining experience that has left many guests highly satisfied. The dinner options are frequently highlighted for their excellence with many describing the meals as delicious and fantastic. Diners appreciate the varied and stylish presentation of the dishes, which are often praised for their exquisiteness and sophistication.

Despite having a limited menu, the restaurant manages to deliver high-quality meals with a great quality-price ratio, making the evening three-course menu particularly appealing at just €20. The addition of access to the spa with some dinner options enhances the overall value and experience.

The quality of service is also a notable aspect with staff receiving commendation for their attentiveness. Some guests mentioned minor disappointments with specific menu choices not suiting their taste, but overall, dinner at Grand Hotel Gortani stands out as a memorable and recommendable part of the stay.

Rooms

Grand Hotel Gortani offers a range of room types that generally impress guests with their cleanliness and modern amenities. Many rooms are described as spacious and beautifully decorated, often featuring modern bathrooms and comfortable furnishings. The daily cleaning service ensures that the rooms remain tidy and fresh.

Guests have noted that some rooms provide stunning views and are particularly welcoming. Those who stayed in the larger rooms appreciated the ample space and comfort. The indoor swimming pool, along with the hotel’s SPA area, offers guests a relaxing escape, complemented by friendly and professional service.

Nevertheless, experiences with room sizes vary. While many find the rooms adequately large and comfortable, some guests mention that certain rooms are small with occasional issues such as inadequate heating and lack of air conditioning. A few reviews highlighted discomfort with the bed sizes and mattresses.

Despite these occasional drawbacks, the overall sentiment leans towards positive. Guests frequently enjoy the clean and well-maintained environment, along with additional hotel amenities like the swimming pool and satisfactory breakfast service. The reception and staff service receive particular praise for their friendliness and efficiency, contributing to a generally pleasant stay at the hotel.

Beds

Nestled in a picturesque location, the Grand Hotel Gortani has received mixed feedback regarding its beds from its guests. Many have found the beds to be comfortable with some even describing the mattresses as super comfortable and really good. Positive mentions of comfortable beds highlight that, for short stays of 3-4 days, they are perfectly adequate. However, guests have noted some areas for improvement. The mattresses, while soft for some, can be springy and too hard for others with pillows often described as too high and hard. Despite these varied opinions, the general consensus seems to indicate that while the beds could benefit from some adjustments, many guests still find them satisfactory for a short-term stay.

Cleanliness

Grand Hotel Gortani is a beacon of cleanliness and exemplary service, as highlighted by numerous guest reviews. The entire facility, including the spa and pool, is consistently praised for its spotless appearance and meticulous upkeep. Rooms, including their large bathrooms, are noted to be exceptionally clean, making for a comfortable and relaxing stay.

The spa area stands out as a serene and polished space, further enhancing the overall sense of cleanliness and calm. Attention to detail is apparent with everything from the well-managed structure to the thoughtful touches like little bags of lavender.

Guests also commend the staff for their cleanliness, professionalism and courteous service, which adds to the overall positive experience. Even in the face of minor language barriers, staff members are praised for their helpfulness and availability.

In summary, Grand Hotel Gortani delivers a highly satisfying stay with its immaculate facilities and attentive staff, ensuring visitors depart with a lasting impression of cleanliness and care.

Staff

Grand Hotel Gortani boasts a reputation for exceptional staff service, which has left a lasting impression on its guests. The professionalism and kindness of the staff are frequently highlighted, creating a welcoming and pleasant atmosphere throughout the hotel. Whether at the reception, in the SPA area or in the dining room, guests consistently mention the friendliness and helpfulness of the staff.

The hotel staff's dedication and willingness to accommodate guests' needs is commendable. They are described as extremely friendly, attentive and always ready to provide advice or meet any request. This high level of service extends to moments of peak activity, although there are instances where the staff seem a bit overwhelmed during busy breakfast times.

Special mentions are given to individual staff members for their dedication and exceptional service with some guests noting they will return because of the positive interactions. The staff’s efforts to communicate in different languages, including German, also enhance the experience for international visitors.

Overall, the staff at Grand Hotel Gortani contribute significantly to an inviting and comfortable environment, underscored by their professionalism, warmth and exceptional hospitality. These qualities, combined with excellent service and a friendly atmosphere, make for a memorable stay.

Spa

The Grand Hotel Gortani boasts an impressive spa and wellness area that garners high praise from its guests. Visitors repeatedly highlight the clean, relaxing and meticulously cared-for facilities, emphasizing the comfort and welcoming atmosphere. The spa zone and indoor pool are particularly appreciated, often described as wonderful, fantastic and top-notch. Guests are also delighted by the fantastic wellness services available, including the lovely garden accompanying the spa. The services are consistently commended as excellent, enhancing the overall relaxation experience. Although the spa is noted to be small and requires a swimming cap for the pool, it remains a highly recommended part of the hotel. The helpful and amiable staff further contribute to the excellent spa experience at this well-reviewed destination.

Pool

Grand Hotel Gortani boasts an impressive range of pool facilities highly praised by its guests. Visitors can enjoy both indoor and outdoor swimming options, which are well-maintained and offer a clean and warm environment. The indoor pool is heated, enhancing its comfort, while the outdoor pool is equally inviting and set within a beautiful garden. This garden setting is particularly charming, especially at night.

The pool area includes additional amenities such as saunas, a whirlpool and massage jets that guests have found excellent. The atmosphere of the spa and wellness center, closely tied to the pool area, is superb and inviting, making it a significant strength of the hotel.

Guests appreciate the spaciousness and warmth of the pool, often describing it as perfect for families. Some were pleased with the accessibility, noting the pool is available for use until 10 PM. However, it's worth noting that a swimming cap is required to use the pool, which might be a slight inconvenience for some. Also, pool access may not be available on the day of departure and there is an additional fee unless you dine at the hotel.

Overall, the pool and associated wellness facilities are a notable highlight of the Grand Hotel Gortani, drawing ample praise for their quality and the pleasant experiences they provide.

Parking

The Grand Hotel Gortani offers a variety of parking options, which are generally convenient and ample for guests. Private parking is available directly at the hotel, providing easy access for those traveling by car. This large parking lot even features a watchdog for added security. For motorcyclists, the hotel offers the possibility to park in the courtyard, though some found it a bit complicated. Despite a few isolated challenges, particularly with its entrance being hard to find, the overall parking experience is positive with lots of spaces ensuring guests can always find a spot. If necessary, nearby public parking spaces are also an option.

Family

Grand Hotel Gortani is an excellent choice for families with children, offering large and comfortable family rooms perfect for a stay. The hotel is pet-friendly, allowing the entire family, including pets, to enjoy the visit. Kids can have fun in the pool and make use of the playground, providing ample activities to keep them entertained. The breakfast is both delicious and extensive, although it could benefit from more options specifically for children. Additionally, the hotel accommodates simpler dish requests for children, ensuring their needs are met. The overall experience is enhanced by attractive pricing, making it a highly recommended destination for families.

Yes, Grand Hotel Gortani has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Grand Hotel Gortani.

Yes, Grand Hotel Gortani welcomes dogs.

Yes, parking facilities are available at Grand Hotel Gortani.

No, Grand Hotel Gortani doesn't have a gym.

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