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Summary of reviewsLeonardo Plaza Ashdod stands out as a highly regarded destination, especially for its exceptional location near the Mediterranean Sea. Guests frequently rave about the stunning sea views and the easy access to a clean organized beach, offering a serene and peaceful ambiance perfect for those seeking tranquility. Although it is situated slightly outside the city center, convenient parking and easy accessibility make it an attractive choice for those visiting family and friends in Ashdod. The proximity to a pleasant promenade and ecological park trail further enhances its appeal.
The breakfast experience at the hotel is largely positive with many guests praising the variety and tastiness of the offerings, including vegan and fresh options. However, some criticisms were noted regarding the variety and presentation, as well as occasional overcrowding and minor cleanliness issues. Dinner experiences receive mixed feedback; while some guests enjoyed the generous and diverse options, especially during Shabbat, others pointed out the need for more variety and better quality, particularly for vegetarian dishes. The absence of room service and high prices were also concerns for some.
Guests frequently appreciate the spacious, clean and well-equipped rooms with many highlighting the modern amenities and beautiful sea views. However, some inconsistencies in room quality were reported, such as cleanliness issues and outdated interiors. Despite this, many guests find the accommodations luxurious and comfortable, suitable for larger parties or families.
Cleanliness in individual rooms is often praised, but public areas such as the pool, elevators and dining rooms sometimes fall short in maintenance and upkeep. The staff receive generally favorable reviews for their friendliness and helpfulness, though a few instances of rude or unprofessional behavior were noted. Overall, most guests find the staff accommodating and committed to providing a positive experience.
The spa is a standout feature, garnering high praise for its luxurious atmosphere and professional services, though some guests feel the prices are high. The gym, while small and sometimes requiring an additional fee, is appreciated for its quality equipment, though maintenance concerns have been noted.
The pool receives mixed feedback with many guests enjoying the large, clean and pleasant environment, though issues such as cleanliness, temperature and limited shade were mentioned. Despite this, the pool remains a popular feature, especially for families with young children.
Leonardo Plaza Ashdod is particularly recommended for families, offering a welcoming atmosphere, engaging activities for children and spacious suites. Even though some amenities were sometimes unavailable, the hotel successfully caters to family needs, ensuring a memorable vacation.
Lastly, the beds receive mixed reviews with many guests enjoying the comfort, while others mentioned issues that detracted from their experience. Overall, Leonardo Plaza Ashdod delivers a generally positive experience with its prime location, excellent facilities and welcoming atmosphere standing out as key highlights for guests. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Room Types
Deluxe Double RoomAir-conditioned room with satellite TV, minibar and a sofa. The bathroom features a hairdryer and a bathrobe.
Deluxe Triple RoomAir-conditioned room with satellite TV, minibar and a sofa. The bathroom features a hairdryer and a bathrobe.
Executive Double Room with Sea View (2 Adults)Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room offers a TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as sea views. The unit has 2 beds.
Executive Double Room (2 Adults)Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room features a TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as sea views. The unit has 2 beds.
Junior Suite (2 Adults)The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite offers a TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as sea views. The unit offers 2 beds.
Executive Double Room with Sea View (2 Adults + 1 Child)Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned double room offers a TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as sea views. The unit has 2 beds.
Presidential SuiteThis spacious and luxuriously furnished presidential suite offers views of the hotel's pool and Mediterranean Sea. Consisting of a large living room and a bedroom, it includes an Espresso coffee machine.
Club Double with BalconyThe twin/double room provides air conditioning, a minibar, a coffee machine, a wardrobe, as well as a TV with satellite channels. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Leonardo Plaza Ashdod boasts an exceptional location, a recurring highlight mentioned by guests. Nestled near the Mediterranean Sea, the hotel offers stunning sea views and easy access to a clean organized beach just a few minutes' walk away. Its beachfront positioning provides a peaceful and calm ambiance, perfect for those seeking tranquility by the sea.
While the hotel is situated slightly outside the city center, it remains easily accessible by car, making it convenient for guests to connect with family and friends in Ashdod. The secluded setting also ensures a quiet stay, far from the hustle and bustle of central urban areas. Additionally, the hotel's proximity to a pleasant promenade and an ecological park trail contributes to a serene atmosphere.
Guests appreciate the convenient and ample parking facilities, as well as the straightforward reach from the hotel to the city center, only a short drive away. However, it is worth noting that some guests find the immediate vicinity lacking in restaurants and attractions, implying that dining and entertainment options might require a bit of travel.
Overall, the prime seaside location, combined with the hotel's comfortable amenities and the beautiful Mediterranean views, makes Leonardo Plaza Ashdod a wonderful choice for those looking to enjoy the beach and tranquility with the convenience of easy access to the broader Ashdod area.
Breakfast
The breakfast experience at Leonardo Plaza Ashdod receives a mix of reviews, yet leans more towards the positive side. Many guests highlight the breakfast as good, rich and tasty with some praising it as excellent and even amazing. The variety of food options often impresses visitors with several comments noting diverse and hearty offerings, including specific mentions of vegan and fresh options like omelette and salad stations.
However, the breakfast does draw some criticisms. Certain guests found the variety lacking and the presentation less than ideal, while others pointed out specific issues such as the absence of fruit and quality drinks, particularly noting that the fruit juice was often more like water. A few reviews mentioned the breakfast as being very basic or in need of improvement and there were occasional remarks about cleanliness and overcrowding.
Despite these criticisms, many patrons still find the breakfast experience satisfying and enjoyable, praising the abundance and quality of food and the attentive service in the dining room. Overall, while some areas could use improvement, the general consensus for breakfast at Leonardo Plaza Ashdod is mostly favorable.
Dinner
The dinner experience at Leonardo Plaza Ashdod has received mixed reviews from guests. Many visitors appreciated the very good breakfast and dinner buffet, praising the amazing food offered during these meals. There were remarks about the generous portions and the diverse food options, ensuring a pleasant dining experience. Shabbat dinner, in particular, was highlighted as delicious and enjoyable with some guests mentioning the delightful Tiramisu evening meals on the terrace and the option to eat by the pool.
However, several reviews pointed out areas needing improvement. Some guests found the dinner to be a complete disappointment, describing the food as not tasty and lacking variety, especially for vegetarians. Issues such as cold food, inadequate selection and poor management were raised with specific complaints about the food during Passover being less diverse and certain meals served cold. There were also mentions of unreasonable wait times for the dining room and waiting in line for plates.
Despite the positive aspects, some visitors felt the meals were overpriced for the level of service provided. Challenges such as the lack of room service and the inconvenient distance from the city center added to the dissatisfaction for some guests. While the dining room itself was often cited as quiet and clean, the overall feedback suggests a need for improvement in the variety and quality of the dinner offerings.
Rooms
Leonardo Plaza Ashdod offers rooms that vary significantly in size and upkeep. Guests frequently praise the spaciousness of the rooms with many describing them as large, clean and equipped with modern amenities like a fridge and electric kettle. Some rooms provide breathtaking sea views, which add to the overall experience. Cleanliness is highlighted often with daily tidying and new washing products provided regularly.
However, the consistency of room quality can be a concern. Multiple guests reported issues such as a pervasive smell of cigarettes, unclean floors, old and noisy furniture and neglected maintenance. Problems like broken showers, cracked sinks and outdated interiors detract from the enjoyment of some stays.
The presence of insects and dust was noted by a few and there were specific instances of severe cleanliness issues, including stains and unclean bedding. Bathrooms in certain rooms were reported to be extremely small and sometimes broken. Despite these drawbacks, many guests appreciate the comfortable and well-equipped nature of the rooms, finding them luxurious and pleasant overall.
The overall comfort, modern touches in some rooms and helpful room size for larger parties or families seem to create a mostly positive but mixed impression of the accommodations at Leonardo Plaza Ashdod.
Beds
The beds at Leonardo Plaza Ashdod receive mixed reviews from guests. While many highlighted the comfort of the beds with several describing them as very good, comfortable or excellent, there were also numerous negative remarks. Some guests appreciated the especially comfortable beds and excellent pillows, adding to a pleasant sleeping experience in a few cases. However, issues such as old or uncomfortable mattresses, dirty beds and bedbugs were also reported. Other concerns included occasional sand in the bed, worn-out sheets and insufficient cleanliness. Several guests found the pillows either bad or horrible and some mentioned the couch being stained. There were also remarks about the bed being too small, peeling or not clean enough and the baby crib was noted as old and not meeting safety standards. Overall, while some rooms provided a good sleeping arrangement, others fell short of expectations in terms of bed comfort and cleanliness.
Cleanliness
Leonardo Plaza Ashdod presents a complex picture when it comes to cleanliness. Guests frequently praised the cleanliness of individual rooms, often describing them as clean, tidy, spacious and featuring amazing views. Other parts of the hotel, such as bathrooms and the overall atmosphere, were also noted for being clean and pleasant. Additionally, the hotel overall received high marks for maintenance and being well-organized.
However, persistent issues were highlighted in public areas and specific facilities. Many reviews pointed out dirty windows, neglected dining rooms and poorly maintained tables and chairs. The pool area frequently drew criticism for being unclean and in need of better upkeep. Elevators, staircases and corridors were also described as dirty and cluttered in various instances.
Despite the clean rooms and several positive remarks about the friendly staff, the significant challenges with maintaining cleanliness in public spaces and facilities left a mixed impression on visitors. While the private accommodations were consistently clean and well-maintained, common areas clearly need improvement for an all-around positive experience.
Staff
At the Leonardo Plaza Ashdod, the hotel staff receive mixed but generally favorable reviews. Guests frequently highlight the friendliness and helpfulness of the staff, especially noting the reception team. Specific individuals like Hila and Deborah are praised for their exceptional service. Several reviews commend the staff's efficiency and willingness to assist with various requests, including extra beds and TV channels. The staff's polite and courteous demeanor is consistently mentioned, contributing to a welcoming atmosphere.
However, there are also notable criticisms. Some guests reported encountering rude and unprofessional behavior, particularly at the reception. Instances of indifference and arrogance from certain staff members were pointed out, as well as slow problem resolution and lack of management. Despite these issues, the overall impression is that the majority of the staff are friendly, accommodating and committed to providing a positive guest experience.
In summary, while there are areas for improvement, especially within the reception team, the general sentiment leans towards a commendable level of service from a staff that is mostly attentive, professional and welcoming.
Wi-Fi
Leonardo Plaza Ashdod offers Wi-Fi with some opportunities for improvement. Guests appreciated the good Wi-Fi in certain areas, highlighting the ability to connect to streaming services like Netflix and YouTube. Free Wi-Fi is available, but the service appears inconsistent. Many reviews mention slow internet speeds and poor connectivity, especially problematic for posting on social media or for other online activities between midday and late afternoon. Additionally, while Wi-Fi is accessible in common areas, it is notably absent in the guest rooms, which can be inconvenient for those needing reliable internet access for work or entertainment.
Spa
The spa at Leonardo Plaza Ashdod garners an abundance of praise for its excellence and luxurious atmosphere. Guests consistently describe the spa as perfect and professional, highlighting the skilled and pleasant staff, including a standout mention for Elisa's excellent facial treatments. The massages receive significant commendation with many guests labeling the experience as exceptional and terrific. Cleanliness and overall presentation of the spa further enhance its positive reputation, making it a standout feature of the hotel. However, some visitors feel that the prices are on the higher side and the additional charges for amenities like the gym, jacuzzi and sauna could add to the expenses. While the gym facilities receive positive remarks, some disappointment arises due to the pool being closed despite being listed as an amenity. Nevertheless, the high quality of the spa services leaves a lasting impression on guests, elevating their overall stay experience.
Gym
The gym at Leonardo Plaza Ashdod has received a mix of reviews from guests, primarily highlighting its small size but good quality. Despite its limited space and equipment, some guests find it enjoyable, particularly when the sunlight enhances the ambiance. However, a common point of contention is the additional fee of 40 NIS (approximately 10€) for access, which some find inconvenient. Additionally, concerns about maintenance and cleanliness have been noted. Overall, while the gym has its positive aspects, it may benefit from more activities and improvements in upkeep.
Pool
The pool at Leonardo Plaza Ashdod receives mixed feedback from guests with a variety of positive and negative remarks. Positively, the pool is frequently described as big, clean, pleasant and even beautiful. Many guests appreciate its proximity to the beach, the cosy atmosphere and the ample seating provided by the giant pool. Additionally, the presence of beautiful palm trees enhances the overall experience. Guests also highlight the pool's suitability for young children and its generally clean and comfortable environment.
Despite the positives, there are notable areas for improvement. Issues such as late opening hours, early closing times and occasional closures have disappointed some guests. Cleanliness is another significant concern with several reviews mentioning dirty conditions and unclean surroundings. The temperature of the pool water can be very cold, which some guests found uncomfortable. Furthermore, the pool area suffers from a lack of adequate shade and noisy surroundings, while the quality of food and drinks at the pool bar is often criticized.
Overall, while the pool at Leonardo Plaza Ashdod has many appealing aspects, improvements in cleanliness, management and amenities could greatly enhance the guest experience.
Family
Leonardo Plaza Ashdod is a prime destination for families looking for a delightful and engaging vacation. The hotel excels in creating a warm family environment, making it highly recommended for families. Many guests have praised the hotel's ability to cater specifically to children, mentioning an inviting kid's area and special corners and surprises designed for young guests. The suites are well-suited for family stays, ensuring everyone has a comfortable place to rest and relax.
Families can expect a lively atmosphere, as the hotel is often full of children and has many families enjoying the pool area. Despite some amenities like the children's club being mostly closed at times, the hotel still provides an excellent setting for children and adults alike. The staff plays a crucial role in enhancing the family-friendly experience by offering great service, often going above and beyond to make guests feel at home.
While the dining room might be a bit overcrowded during peak times, the overall impression of the hotel's food is excellent. The hotel also organizes special events, such as performances, to keep guests entertained. Its location is ideal for those wishing to visit family in Ashdod, making it a pleasant choice for a weekend trip. In summary, Leonardo Plaza Ashdod stands out for its family-oriented amenities and welcoming atmosphere, ensuring a memorable stay for all ages.
4 Star
Leonardo Plaza Ashdod delivers a generally pleasant experience as a 4-star hotel, pleasantly surprising many guests with its modern and attractive facilities. The hotel's cleanliness stands out with many highlighting its high standards in this area. Guests note the comfort and convenience it offers, particularly appreciating the neatness and the well-maintained amenities fitting for a 4-star rating. The reception is frequently described as good and pleasant and the core staff are helpful and polite.
However, there are mixed reviews about whether the hotel truly meets the expected standards of a 4-star establishment. Some guests feel that it falls short of the rating, suggesting it is more akin to a 2-star level in terms of certain offerings and services. The pricing also receives varied feedback; while some feel it matches the hotel's level, others believe the expenses are high for what is offered.
Overall, while the hotel does receive praise for certain aspects like cleanliness, service and overall pleasantness, there are some who feel it does not fully meet the expectations of a 4-star rating.
Business
For business travelers, 'Leonardo Plaza Ashdod' offers several amenities designed to cater to professional needs. With business services available and a 24/7 business center, the facilities cater to those with work commitments beyond regular hours. The hotel also ensures a quick check-in process which is appreciated by many. Room service is available upon request, providing convenience for busy schedules.
However, some areas need improvement. There have been instances where the lounge for business purposes was not up to cleanliness standards and there was a noted lack of responsiveness from staff in certain situations. Additionally, the absence of a chair in some rooms might hinder work efficiency for some guests.
Overall, it appears to be suitable for business travels with its core services, though potential guests may want to be aware of the areas that require attention.
Accessible
Leonardo Plaza Ashdod offers some accessible features for guests with disabilities, such as ample, easily accessible parking and an access bridge. The hotel is noted for having a professional and helpful reception team with staff members who are always kind and attentive. However, some areas fall short in terms of accessibility for those with reduced mobility and may not consistently meet wheelchair accessibility needs. On the downside, cleanliness and maintenance issues were reported, including dirty rooms, a broken bathtub and a lack of hot water.
Outdoor Pool
The outdoor pool at Leonardo Plaza Ashdod garners mixed feedback from guests. On the positive side, many praised the pool area for being pleasant, cozy and organized. Guests appreciated the large size of the pool and the ample seating available around it, contributing to a clean and quiet environment. There were also compliments about the pool being huge, clean and possessing a certain charm that many found appealing.
However, some guests pointed out several areas needing improvement. The pool's cleanliness, in particular, has been a recurring issue with mentions of flies, unpleasant odors and dirty towels detracting from the experience. The operating hours of the pool also faced criticism for being restrictive, as it opened late and closed early. Additionally, there were periods when the pool was unexpectedly closed, leading to disappointment. Lastly, amenities such as the bar near the pool were deemed inadequate and could benefit from enhancements to better serve guests' needs.
Luxury
Leonardo Plaza Ashdod is often described as a luxurious hotel that provides top-level hosting and one of the best services. Guests have praised the excellent amenities and comfortable accommodations, highlighting the on-site luxurious spa and massage treatments. The hotel is frequently referred to as maintaining a high level of service and offering exclusive access to various facilities. While there are a few comments about the hotel not being as luxurious as expected, the general consensus celebrates its luxury status and high standard of excellence. Despite occasional issues, such as chaotic entrances, the overall experience at Leonardo Plaza Ashdod is characterized by luxury and exceptional service.
Romantic
Nestled in a picturesque location, Leonardo Plaza Ashdod is frequently praised for its romantic ambiance, making it an ideal choice for couples. The hotel offers a pleasant atmosphere with a luxurious room diffuser that enhances the overall experience. Particularly popular among newlyweds and honeymooners, the soft, romantic beds and amazing scenery create a perfect setting for a romantic getaway. Guests often highlight the beautiful views and calming environment, noting its suitability as a venue for wedding celebrations. Additionally, the hotel provides convenient bus stop services, further adding to its appeal for a tranquil and romantic stay.
Yes, Leonardo Plaza Ashdod has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Leonardo Plaza Ashdod.
No, Leonardo Plaza Ashdod doesn't allow dogs.
No, parking facilities aren't available at Leonardo Plaza Ashdod.