5-Star HotelSummary of reviews related to the '5 Star' categoryNestled in the heart of the city, Novotel Guwahati GS Road attempts to offer a five-star experience but falls short of expectations in several aspects. Although its central location might be convenient for some travelers, the lack of significant views from the rooms is a noted downside. The service, according to many reviews, does not live up to the five-star standards, leaving guests feeling misled by the hotel's rating.
Several guests have highlighted discrepancies between what was promised and what was delivered, such as the absence of a sitting room or bath tub that were expected based on the booking. The prices of the hotel seem to be another point of contention with suggestions that they should be lower given the service and amenities provided.
Overall, while Novotel Guwahati GS Road may offer an acceptable stay, it doesn't quite match the high standards typically associated with a five-star property.
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