BV Grand Hotel Assisi
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Summary of reviewsBV Grand Hotel Assisi is nestled in the scenic hills just outside of Assisi, offering a strategic and tranquil location with stunning views of the Assisi valley. Guests appreciate its close proximity to major attractions such as the Basilica of San Francesco, as well as the serene environment perfect for relaxation. The hotel's convenience is enhanced by its shuttle service to the historic city center and ample parking facilities make it an ideal base for exploring the region.
The complimentary breakfast at BV Grand Hotel Assisi is highly praised for its variety, quality and plentiful selection, catering to both sweet and savory preferences. The extensive buffet includes high-quality pastries and international choices, though some guests have suggested improvements in consistency and variety.
Dinner experiences at the hotel receive mixed reviews. Many guests commend the à la carte dinners for their quality and the restaurant staff for their friendliness. Special occasions feature well-prepared dishes, although some diners felt the menu was repetitive and certain meals did not meet four-star standards.
Rooms at the hotel are noted for their spaciousness, cleanliness and panoramic views. However, some variance in room quality has been reported with a few guests encountering issues with outdated furniture and maintenance. Nonetheless, the overall comfort and functional amenities are frequently mentioned positively.
Cleanliness throughout the hotel is generally well-regarded with many guests highlighting the spotless rooms and common areas. Nonetheless, some isolated issues with cleanliness standards and maintenance have been reported.
The hotel's staff are consistently praised for their politeness, help and professionalism, enhancing guests' overall experience from check-in to dining. Occasional issues with reception staff demeanor and service speed are mentioned but do not detract significantly from the overwhelmingly positive feedback.
The hotel's Wi-Fi service is a mixed bag with some guests finding it reliable and fast, while others experienced weak signals and inconsistent connectivity.
The spa facilities are described as luxurious and relaxing, though some guests felt the additional costs were high and suggested improvements in specific spa services. The indoor pool, while generally appreciated for its cleanliness and ambiance, has received complaints about cold water and limited opening hours.
Parking facilities are robust with both covered and uncovered options available. Although maneuvering in the covered spaces can be challenging due to tight spaces, the overall accessibility and security of the parking are well-received.
In summary, BV Grand Hotel Assisi is favored for its strategic location, beautiful surroundings, excellent breakfast, friendly and professional staff and clean, spacious rooms. Areas for improvement include dinner variety, Wi-Fi consistency, spa value and pool water temperature. Overall, it provides a comfortable and scenic base for exploring Assisi and its surroundings.
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The complimentary breakfast at BV Grand Hotel Assisi is highly praised for its variety, quality and plentiful selection, catering to both sweet and savory preferences. The extensive buffet includes high-quality pastries and international choices, though some guests have suggested improvements in consistency and variety.
Dinner experiences at the hotel receive mixed reviews. Many guests commend the à la carte dinners for their quality and the restaurant staff for their friendliness. Special occasions feature well-prepared dishes, although some diners felt the menu was repetitive and certain meals did not meet four-star standards.
Rooms at the hotel are noted for their spaciousness, cleanliness and panoramic views. However, some variance in room quality has been reported with a few guests encountering issues with outdated furniture and maintenance. Nonetheless, the overall comfort and functional amenities are frequently mentioned positively.
Cleanliness throughout the hotel is generally well-regarded with many guests highlighting the spotless rooms and common areas. Nonetheless, some isolated issues with cleanliness standards and maintenance have been reported.
The hotel's staff are consistently praised for their politeness, help and professionalism, enhancing guests' overall experience from check-in to dining. Occasional issues with reception staff demeanor and service speed are mentioned but do not detract significantly from the overwhelmingly positive feedback.
The hotel's Wi-Fi service is a mixed bag with some guests finding it reliable and fast, while others experienced weak signals and inconsistent connectivity.
The spa facilities are described as luxurious and relaxing, though some guests felt the additional costs were high and suggested improvements in specific spa services. The indoor pool, while generally appreciated for its cleanliness and ambiance, has received complaints about cold water and limited opening hours.
Parking facilities are robust with both covered and uncovered options available. Although maneuvering in the covered spaces can be challenging due to tight spaces, the overall accessibility and security of the parking are well-received.
In summary, BV Grand Hotel Assisi is favored for its strategic location, beautiful surroundings, excellent breakfast, friendly and professional staff and clean, spacious rooms. Areas for improvement include dinner variety, Wi-Fi consistency, spa value and pool water temperature. Overall, it provides a comfortable and scenic base for exploring Assisi and its surroundings.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
About BV Grand Hotel Assisi
License: 054001A101030699, IT054001A101030699
Guest Reviews
Location
The hotel's surroundings are not only tranquil but also provide stunning views of the Assisi valley, making it an ideal spot for both sightseeing and unwinding. Despite being slightly out of the city, many reviewers highlighted the convenience of the hotel's position, especially for those traveling by car, noting the available parking facilities, though some found the internal parking a bit narrow.
For those who prefer walking, the center of Assisi can be reached in a pleasant stroll, typically around 15 to 20 minutes. The proximity to other Umbrian towns like Spello also makes BV Grand Hotel Assisi a perfect base for exploring the region. The beautiful gardens and landscaping around the hotel add to the charm, offering a scenic and comfortable stay.
While a few guests pointed out that the hotel is a bit far from the city center, most found the distance manageable and valued the quiet location away from the hustle and bustle. The attentive staff and the well-maintained facilities further enhance the experience, making BV Grand Hotel Assisi a highly recommended choice for visitors looking to explore the historical beauty of Assisi and its surroundings.
Breakfast
Despite the prevalent positive reviews, there are a few criticisms. Some guests found the breakfast to be disappointing, citing a lack of variety and quality not befitting a four-star hotel. Complaints included limited choices, repetitive meals over several days and subpar coffee from dispensers. A few reviews also pointed out disorganization in the buffet area and the occasional shortage of popular items like croissants.
Overall, while BV Grand Hotel Assisi's breakfast generally garners enthusiastic accolades for its variety, abundance and service, some guests noted areas for improvement in terms of consistency and quality control.
Dinner
Special occasions such as Christmas lunch and Ferragosto aperitif dinners have been celebrated for their well-prepared and well-received dishes. There is also an acknowledgment of the friendly and attentive restaurant staff, who enhance the dining experience with their service.
The hotel's restaurant is considered nice and is appreciated by guests who have enjoyed their meals amidst a small outdoor garden with a fabulous view. This setting has been ideal for both dining and enjoying drinks.
Despite the positive feedback, some guests find the menu options limited and repetitive with a few describing the dinner buffet as not up to four-star standards. There are mentions of the food being decent but not outstanding and for some, the quality and variety of the meals did not match the prices charged. Complaints about cold courses and a cafeteria-like feel have surfaced as well.
Overall, while there are areas that need improvement, BV Grand Hotel Assisi’s restaurant succeeds in providing a memorable dining experience for many of its guests, especially when it comes to special events and attentive service.
Rooms
However, many reviews point out that the rooms vary significantly in size and upkeep. Several guests describe the rooms as small and dated with older furniture and outdated decor. There were recurring issues with cleanliness, maintenance and soundproofing as well. Some rooms were noted to be too hot and the air conditioning was often ineffective. Guests also encountered problems like broken balcony doors and dusty interiors.
Despite these setbacks, the hotel seems to maintain a consistent level of comfort with functional and comfortable mattresses and pillows. The overall structure, although old-fashioned and in need of renovation, holds great potential. With its spacious and cozy rooms, the hotel strikes a balance between charm and functionality, albeit with room for improvement.
Beds
The beds were described as both very comfortable and extremely hard, highlighting an inconsistency in guest experiences. The pillows were also a point of contention with some mentioning that they were too thin and uncomfortable. Despite these issues, some guests did find the beds to be of good quality and praised the comfort of both the beds and pillows.
Overall, while some guests enjoyed a comfortable night's sleep, others felt the beds could be improved, particularly in terms of mattress quality and the configuration of double beds.
Cleanliness
However, there are also notable criticisms concerning cleanliness. Some guests reported finding hair in bathtubs and on sheets, dusty floors, stained mattresses and pillows and occasional cobwebs on ceilings. A few reviews mentioned that certain rooms were not cleaned daily and some cleaning standards did not meet the expectations of a 4-star hotel. Infrequent issues such as broken bathroom tiles, lipstick marks on supposedly washed glasses, damp stains and dusty, worn-out rooms were highlighted.
Despite these inconsistencies, the hotel is repeatedly acknowledged for its quick and responsive staff and well-kept outdoor areas, offering a welcoming and cozy environment. While the property shows signs of being slightly outdated, the general trend of guest reviews leans towards a positive assessment of cleanliness with many guests recommending a stay based on their overall good experience.
Staff
Several guests have singled out the staff's ability to handle special requests and emergencies with compassion and understanding. The staff's readiness to assist and resolve issues effectively is frequently acknowledged, along with the prompt and efficient service provided. Furthermore, their combined enthusiasm and kindness have left a positive impression on many visitors.
However, there are occasional mentions of areas for improvement, such as infrequent issues with reception staff's demeanor and occasional delays in services. These exceptions aside, the consensus remains that the hotel staff are a significant asset, often exceeding guest expectations with their exceptional service, friendliness and professionalism.
Wi-Fi
Spa
However, there are mixed feelings about the overall value and accessibility of the spa services. Some visitors found the spa to be small and expensive to use, noting that additional costs apply for access and services like massages. Others were disappointed with specific aspects such as the limited number of nozzles, poor water flow and the need for review and improvement of the spa services.
Despite these drawbacks, many guests found the spa to be a soothing retreat. The well-served relaxation areas, excellent massages and overall ambiance contributed positively to their stay. The spa is described as being suitable for couples and offering great spaces for relaxation, though some felt it should be more comfortable and better organized. The requirement for reservations and additional payments is also mentioned as a point of concern.
In summary, while the BV Grand Hotel Assisi's spa is praised for its aesthetics and relaxing atmosphere, there are several areas where guests suggest improvements, particularly regarding service quality and cost-effectiveness.
Pool
However, there are several recurring complaints, primarily regarding the temperature of the pool water. Many guests found the water to be too cold, even though it was advertised as heated, making it uncomfortable to swim. This issue seems to be further exacerbated by inconsistent maintenance and unresolved complaints about the heating system.
The pool's opening hours are also a point of contention with many finding it inconvenient that it only opens at 10:00 am and closes at 7:00 pm, limiting the time available for use. There are also mentions of the pool area needing better attention and the enforcement of rules, as some guests noted children running and shouting without much control.
Overall, while the BV Grand Hotel Assisi's pool has appealing features, including its aesthetic and cleanliness, improvements in water temperature regulation, maintenance and management of pool rules would enhance guest experience significantly.
Parking
Covered parking is a significant perk, especially with the two floors of parking space available. However, some guests note that the covered parking can often be full and the spaces are a bit tight, making maneuvering challenging at times. Despite this, the private and secure nature of the parking facilities ensures peace of mind.
Those arriving with disabilities or seeking additional convenience will find the handicapped-accessible parking and the free shuttle service to Assisi particularly useful. There are minor criticisms regarding the need for clearer signage and better connectivity to the hotel via elevators instead of stairs. Overall, the parking experience at BV Grand Hotel Assisi is largely positive, providing a hassle-free and convenient start to any stay.
Family
The hotel staff receive high marks for being attentive to the needs of children, ensuring a comfortable stay for families. Guests have highlighted the kids' area, despite being somewhat small, as a pleasant space for children to unwind and play.
However, the hotel's location is noted to be less ideal for large family groups due to the rooms being on the smaller side and potential safety concerns regarding a nearby dangerous road, particularly when traveling with children. Additionally, there have been observations about rules for behavior not being strictly enforced, leading to instances of children running and shouting. Despite these minor setbacks, the overall impression is one of a compassionate and understanding environment suitable for a peaceful family getaway.
4 Star
Additionally, certain services did not receive the high accolades typical for a four-star hotel. The breakfast selection, cleanliness of the pool and dining quality were some areas where guests felt improvements were necessary. The service quality also garnered mixed reviews with some guests feeling that it did not match the premium pricing that one would expect from a hotel in this category.
However, there were glimpses of positive feedback, where some guests acknowledged it as a quality four-star hotel. The occasional mention of luxurious and comfortable accommodations suggests that there were moments where the hotel did meet guest expectations. Still, these instances seem to be overshadowed by the general consensus that BV Grand Hotel Assisi does not consistently live up to the four-star standard, making it a somewhat debatable choice for travelers seeking a reliable four-star experience.
Business
Accessible
Heated Pool
Indoor Pool
Many reviewers praised the pool's heated water and described it as a beautiful covered swimming facility, which suggests a pleasant and inviting ambiance. However, a few mentions indicated that the pool could benefit from warmer temperatures and minor renovations to improve the overall experience. Despite these points, the general consensus underscores a delightful indoor pool experience that stands out for its cleanliness, size and accessibility.
Luxury
The reception area and service are consistently praised for being great with professional, cordial staff contributing to a warm, friendly atmosphere. Guests appreciate the detailed management and overall quality of the rooms. However, while the public areas exude a sense of luxury, some reviewers mention that the hotel could benefit from certain upgrades and refurbishments to maintain its four-star promise fully.
In conclusion, the 'BV Grand Hotel Assisi' generally meets expectations for a luxurious stay with excellent staff, a grand and elegant structure and beautiful surroundings. Nevertheless, there are minor areas that require improvement to align the service more closely with its four-star status.
Romantic
Yes, BV Grand Hotel Assisi has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at BV Grand Hotel Assisi.
Yes, BV Grand Hotel Assisi welcomes dogs.
Yes, parking facilities are available at BV Grand Hotel Assisi.
No, BV Grand Hotel Assisi doesn't have a gym.
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