Hotel Fontebella
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Summary of reviewsHotel Fontebella in Assisi is widely appreciated for its impeccable location in the heart of the historic center, making it an ideal base for exploring the medieval city. The hotel offers stunning views of the valley and the old town from its charming historic building, enhancing the overall authentic experience. Guests consistently commend the staff for their kindness and attentiveness, making for a comfortable stay. The hotel's ambience provides a tranquil retreat, perfect for both short visits and extended explorations of Assisi.
The breakfast experience at Hotel Fontebella is generally positive with many guests enjoying the delicious variety and high-quality products, including notable specialties and freshly made coffee. The breakfast staff are praised for their friendliness, contributing to a pleasant dining atmosphere. However, there are areas needing improvement, such as the limited choices organizational issues and the dark setting of the breakfast area. Some guests feel the breakfast quality doesn't fully meet the hotel's four-star standards.
Dinner at the hotel’s main restaurant, Il Frantoio, is a highlight for many guests. The restaurant offers superb dinners with amazing views, exceptional food quality and presentation. The attentive staff and the impressive dining atmosphere contribute to a memorable culinary experience. While some find the restaurant slightly pricey and a bit formal, the overall dining experience is often noted as excellent and worth revisiting.
The rooms at Hotel Fontebella provide mixed experiences. Many guests appreciate the breathtaking views, comfort and cozy decor of the rooms. However, a significant number of reviews mention the small and cramped nature of some rooms and bathrooms, which detract from the hotel's purported four-star rating. Issues such as mold, outdated decor and air conditioning problems are noted, although renovated rooms receive praise for their tastefulness and cleanliness. Staff responsiveness in addressing concerns about room conditions is positively highlighted.
Cleanliness at the hotel receives mixed reviews. While many guests describe the property as clean, well-maintained and compliant with COVID measures, there are mentions of mold, dust in less visible areas and instances of dirty bathrooms. Improving attention to detail in cleanliness could enhance guest satisfaction.
The hotel's staff are consistently lauded for their exceptional service, friendliness and professionalism. From reception to breakfast and beyond, the staff’s attentiveness and willingness to go above and beyond make guests feel valued and comfortable, significantly enhancing the overall experience.
Parking at Hotel Fontebella is generally considered convenient with spots available directly in front of the hotel. However, the limited and sometimes tight spaces, combined with an extra cost, are noted by guests. Despite these minor drawbacks, the close proximity of parking is appreciated.
Beds at the hotel receive a mix of positive and critical feedback. While many guests find the beds and pillows comfortable and sizeable, others criticize the mattresses for being too soft, worn out and lacking support. Providing improved mattress quality and additional pillows could enhance bed comfort.
While Hotel Fontebella is perceived as one of the more upscale hotels in Assisi, guests express disappointment with certain aspects that fall short of a four-star rating. Smaller room sizes, inconsistent cleanliness and inadequate maintenance are frequently mentioned. Despite these criticisms, the hotel offers good value and has potential for significant improvements to meet four-star standards more consistently.
In summary, Hotel Fontebella is highly praised for its strategic location, charming ambiance and exceptional staff service. While there are areas for improvement in breakfast quality, room sizes, cleanliness and bed comfort, the overall experience at Hotel Fontebella is positively noted for its dining, views and friendly atmosphere.
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The breakfast experience at Hotel Fontebella is generally positive with many guests enjoying the delicious variety and high-quality products, including notable specialties and freshly made coffee. The breakfast staff are praised for their friendliness, contributing to a pleasant dining atmosphere. However, there are areas needing improvement, such as the limited choices organizational issues and the dark setting of the breakfast area. Some guests feel the breakfast quality doesn't fully meet the hotel's four-star standards.
Dinner at the hotel’s main restaurant, Il Frantoio, is a highlight for many guests. The restaurant offers superb dinners with amazing views, exceptional food quality and presentation. The attentive staff and the impressive dining atmosphere contribute to a memorable culinary experience. While some find the restaurant slightly pricey and a bit formal, the overall dining experience is often noted as excellent and worth revisiting.
The rooms at Hotel Fontebella provide mixed experiences. Many guests appreciate the breathtaking views, comfort and cozy decor of the rooms. However, a significant number of reviews mention the small and cramped nature of some rooms and bathrooms, which detract from the hotel's purported four-star rating. Issues such as mold, outdated decor and air conditioning problems are noted, although renovated rooms receive praise for their tastefulness and cleanliness. Staff responsiveness in addressing concerns about room conditions is positively highlighted.
Cleanliness at the hotel receives mixed reviews. While many guests describe the property as clean, well-maintained and compliant with COVID measures, there are mentions of mold, dust in less visible areas and instances of dirty bathrooms. Improving attention to detail in cleanliness could enhance guest satisfaction.
The hotel's staff are consistently lauded for their exceptional service, friendliness and professionalism. From reception to breakfast and beyond, the staff’s attentiveness and willingness to go above and beyond make guests feel valued and comfortable, significantly enhancing the overall experience.
Parking at Hotel Fontebella is generally considered convenient with spots available directly in front of the hotel. However, the limited and sometimes tight spaces, combined with an extra cost, are noted by guests. Despite these minor drawbacks, the close proximity of parking is appreciated.
Beds at the hotel receive a mix of positive and critical feedback. While many guests find the beds and pillows comfortable and sizeable, others criticize the mattresses for being too soft, worn out and lacking support. Providing improved mattress quality and additional pillows could enhance bed comfort.
While Hotel Fontebella is perceived as one of the more upscale hotels in Assisi, guests express disappointment with certain aspects that fall short of a four-star rating. Smaller room sizes, inconsistent cleanliness and inadequate maintenance are frequently mentioned. Despite these criticisms, the hotel offers good value and has potential for significant improvements to meet four-star standards more consistently.
In summary, Hotel Fontebella is highly praised for its strategic location, charming ambiance and exceptional staff service. While there are areas for improvement in breakfast quality, room sizes, cleanliness and bed comfort, the overall experience at Hotel Fontebella is positively noted for its dining, views and friendly atmosphere.
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About Hotel Fontebella
License: 054001A101004807, IT054001A101004807
Guest Reviews
Location
Beyond its location, the hotel's ambience is described as charming with a beautiful historic building adding to the authentic experience. The central position not only allows easy access to Assisi’s landmarks but also provides a quiet retreat for relaxation. The staff receives notable praise for their kindness and attentiveness, enhancing the overall comfortable stay.
Whether visiting for a short vacation or a deeper exploration of Assisi, Hotel Fontebella’s wonderful location and beautiful views create an excellent starting point for any visitor.
Breakfast
However, there are several points of criticism that potential guests might want to consider. Some reviews mention the breakfast as being adequate but not memorable with limited choices and occasional issues with organization. Concerns were also raised about the setting, which is often described as a dark, basement-like area with poor lighting and a lack of natural daylight.
There were instances of dissatisfaction with the quality of specific items, such as raw bacon served next to cooked eggs and subpar coffee from a machine. A few guests felt that the breakfast did not meet the standard of a 4 or 5-star establishment and noted that improvements in variety and overall quality were needed.
In summary, while Hotel Fontebella’s breakfast receives high marks from many for its taste, variety and friendly service, there are consistent remarks about the need for better quality control and a more inviting breakfast environment.
Dinner
The restaurant's setting is first-class, combining outstanding cuisine with beautiful views, contributing to an overall impressive atmosphere. Despite some describing it as a bit uptight and slightly pricey, the exceptional meals and the overall dining experience seem to outweigh these minor concerns. Dining at the hotel seems to be a highlight with some guests opting to enjoy multiple meals there during their stay, including five-course dinners that left a lasting impression.
In summary, the dining at Hotel Fontebella is regarded as superb and noteworthy, marking it as a destination not just for its accommodations but also for its remarkable restaurant.
Rooms
However, a recurring theme among the reviews is the small and cramped nature of numerous rooms, which is at odds with the hotel's 4-star rating. The bathrooms, in particular, often fall short of expectations, described as very small, cramped and, at times, poorly maintained. Issues such as mold, difficulty in adjusting air conditioning and outdated decor detract from the experience.
Guests appreciate the staff's friendliness and prompt assistance, especially when initial rooms do not meet their expectations. Despite some rooms not matching the photos provided or the star rating, renovated rooms receive positive mentions for their tasteful decor and cleanliness.
In summary, Hotel Fontebella's rooms can offer a comfortable and visually pleasing stay with stunning views, although potential guests should be prepared for variability in room sizes and bathroom conditions.
Beds
Cleanliness
However, some reviews point out areas needing improvement. Several guests mentioned issues such as mold in the bathroom, dust in less visible areas and instances of dirty bathrooms upon arrival. There are mentions of rooms that were not up to standard in terms of cleanliness and an occasional drop in attention to detail.
While the hotel's cleanliness largely satisfies, addressing the highlighted concerns could enhance guest satisfaction significantly.
Staff
Guests commend the reception staff for being welcoming, prompt and accommodating, often going above and beyond to make fresh coffees and assist with requests. The breakfast staff also earn positive notes for their willingness to help and create a friendly atmosphere.
Overall, the entire team at Hotel Fontebella, from the director to the attendants, exhibit a high level of kindness and professionalism, ensuring every guest feels valued and comfortable throughout their stay. The positive interactions with staff enhance the overall experience, making the hotel not only a pleasant place to stay but also a memorable one.
Parking
4 Star
The size of the televisions was also mentioned as being inadequate for a hotel of such a rating. Despite having some basic amenities typically associated with four-star hotels, such as slippers and stationery, the overall service and quality fell short for numerous guests. The general sentiment suggests that while Hotel Fontebella has potential, significant improvements are needed in multiple areas to meet the expected standards of a four-star hotel.
No, Hotel Fontebella doesn't have any pool.
No, a spa isn't available at Hotel Fontebella.
Yes, Hotel Fontebella welcomes dogs.
Yes, parking facilities are available at Hotel Fontebella.
No, Hotel Fontebella doesn't have a gym.
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