Hotels in Astana

The Ritz-Carlton, Astana

Hotel in Astana

9.4

Excellent

From $224

$

Info Summary of reviewsThe Ritz-Carlton, Astana is an exceptional hotel with top-notch facilities and service that consistently receives high praise from guests. The location is perfect for exploring the city with stunning views of the iconic Bayterek tower and the rooms are well-designed, spacious and clean with great amenities. The breakfast selection is outstanding with delicious options and attentive staff. The staff is noted for their exceptional service and client-oriented approach, going above and beyond to make guests feel welcome and comfortable. The spa is also highly recommended with luxurious amenities and excellent massage services. Overall, The Ritz-Carlton, Astana is a standout, top-notch hotel deserving of the highest praise.
Show more Categories

Hotel with Spa

5-Star Hotel

Hotel with Parking

EV charging stations

The St. Regis Astana

Hotel in Astana

9.5

Excellent

From $206

$

Info Summary of reviewsThe St. Regis Astana is a luxurious and peaceful hotel located in the heart of a beautiful park with stunning views of the city and river. Guests can indulge in an exceptional breakfast buffet featuring local cuisine, experience immaculate and spacious rooms with high-class furnishings and enjoy an impressive spa and swimming pool. The staff are described as accommodating, friendly and attentive, providing excellent service and making guests feel safe. Families can enjoy the variety of amenities catering to kids and couples can indulge in romantic getaways with private jacuzzi rooms and thoughtful gifts. While some guests have reported minor issues, they were overshadowed by positive comments about the hotel's exceptional service, luxurious atmosphere and comfortable accommodations. Overall, The St. Regis Astana is highly recommended as a top five-star hotel in Kazakhstan.
Show more Categories

Luxury Hotel

Hotel with Spa

Family Friendly Hotel

Ramada by Wyndham Astana

Hotel in Astana

9.0

Excellent

$

Info Summary of reviewsRamada by Wyndham Astana is a highly recommended hotel with a great location in the heart of the city. Guests appreciate the historical center and the quiet location despite being in the center. The hotel is surrounded by nice areas and a picturesque waterfront, making it the best location in the city according to some guests. The rooms are spacious, well-designed and exceptionally clean with comfortable beds and lovely bathrooms. The staff is courteous, helpful and client-oriented, making guests feel right at home. The gym and pool are well-equipped and perfect for maintaining health and wellness routines while traveling. The hotel's restaurant offers delicious and beautiful food with the steaks being a particular highlight. The only downside mentioned was poor ventilation. The breakfast receives mixed reviews, but the majority agree that it is delicious and varied. The hotel offers free parking and the presence of the parking lot is appreciated by guests. Overall, Ramada by Wyndham Astana is a cozy, clean and comfortable hotel with good facilities and services, making it a solid four-star option in Astana.
Show more Categories

Hotel with Swimming Pool

Indoor Pool

Hotel with Parking

Hotel with Gym

Rixos President Hotel Astana

Hotel in Astana

8.8

Excellent

From $191

$

Info Summary of reviewsThe Rixos President Hotel Astana is a luxurious five-star hotel located in the heart of the city's Diplomatic Quarter, making it an ideal location for both business and leisure travelers. Guests have raved about the beautiful view from their windows and the convenience of the hotel's free underground parking. The breakfast receives overwhelmingly positive reviews with guests describing it as exceptional, fantastic and delicious with a great variety of options. The lobby dinner is also praised for its delicious taste with a variety of dishes. The staff receives high praise for their attentiveness and professionalism with guests appreciating the warm and welcoming atmosphere created by the hotel's staff. The hotel offers a range of restaurants and cafes to choose from, but the lobby dinner is definitely worth trying out for its tasty food. The spa is exceptional and was praised by many guests with the pool being a standout feature. The hotel is a great choice for families with guests raving about the hotel's suitability for family holidays. The Rixos President Hotel Astana is a truly exceptional place to stay, perfect for discerning guests who appreciate a high level of service and amenities.
Show more Categories

Luxury Hotel

Hotel with Spa

Family Friendly Hotel

Sheraton Astana Hotel

Hotel in Astana

9.0

Excellent

$

Info Summary of reviewsThe Sheraton Astana Hotel is a new and exceptional five-star hotel that provides a luxurious experience to its guests. Its excellent location in the heart of the city offers beautiful panoramic views of the mosque and Khan Shatyr. The hotel offers delicious and varied breakfast options with excellent coffee and polite waitstaff. The dining options are exceptional with excellent quality finished and new furniture in clean and comfortable rooms. The hotel provides immaculate cleanliness with thorough daily cleaning and is accompanied by a top-notch spa complex, including a pool and saunas and is spotlessly clean and comfortable. The staff is accommodating, attentive and genuinely helpful, providing exceptional service. The hotel is perfect for business travelers, offering international standard facilities and services. Although there were a few hiccups along the way, guests had a positive experience and highly recommend the hotel for families. The Sheraton Astana Hotel stands out as the best five-star accommodation in the city, providing world-class luxury to its guests.
Show more Categories

Luxury Hotel

Hotel with Spa

Family Friendly Hotel

Best Western Plus Astana Hotel

Hotel in Astana

8.2

Very Good

From $66

$

Info Summary of reviewsThe Best Western Plus Astana Hotel is highly commended for its outstanding location in the heart of Astana, which offers easy access to major landmarks, transportation stops and various dining and shopping options. The central yet quiet setting, combined with friendly staff and clean rooms, makes it an ideal choice for both leisure and business travelers.

Breakfast at the hotel is generally well-received for its variety and quality, featuring both typical morning fare and local dishes. Guests appreciate the diverse selection and hearty nature of the offerings, though some suggest that more variety could enhance the experience. The breakfast area is noted for its cleanliness and the friendliness of the staff.

Dinner service provides delectable dishes and excellent service, but could benefit from more variety, particularly regarding dinner options and desserts. Despite some limitations, the availability of quality dining options nearby ensures that guests have plenty of choices.

The hotel rooms are mostly praised for their spaciousness, comfort and amenities, though some guests note inconsistencies in housekeeping and occasional need for cosmetic repairs. Cleanliness is generally high with housekeeping maintaining a tidy atmosphere despite occasional lapses. Noise levels and temperature control can vary, but the large bathrooms and sufficient sound insulation are appreciated.

The staff are frequently highlighted for their friendliness and professionalism with special mentions for individuals like the administrator Victor. While a few reviews mention service delays or occasional lapses in competence, the overall sentiment is very positive.

WiFi receives a mix of reviews with most guests finding it adequate for their needs, though some mention issues with speed and connectivity during peak times. The gym, though small and sometimes lacking in air conditioning, is noted for meeting basic fitness needs.

Comfortable beds with quality mattresses are a standout feature, contributing to restful sleep. Bedding and cleanliness of the beds are also praised, although opinions on pillow comfort vary.

Overall, the Best Western Plus Astana Hotel is recognized for offering good value for business stays with its clean and functional rooms, business amenities and convenient location in Astana's business center. Despite a few areas needing improvement, such as cosmetic updates and breakfast variety, the hotel provides a satisfactory and often highly praised experience for its guests.
Show more Categories

Business Hotel

Hotel with Gym

4-Star Hotel

King Hotel Astana

Hotel in Astana

8.0

Very Good

From $41

$

Info Summary of reviewsKing Hotel Astana, located in the heart of Nur-Sultan, enjoys high praise for its exceptional and convenient location. Guests appreciate its central position, providing easy access to ATMs, eateries, supermarkets and key amenities such as grocery stores, cafes and parks. The hotel is situated on a quiet street, offering a peaceful retreat amidst the bustling city. Its proximity to the old train station and good connections to the airport add to the convenience for both business and leisure travelers.

The breakfast experience, while receiving mixed reviews, is generally well-regarded. Guests often find the buffet-style breakfast to be delicious, hearty and satisfying, featuring a wide selection of dishes like omelettes, porridge, meatballs and various vegetables and fruits. Despite some comments about the lack of variety and repetitive options, many visitors appreciate the quality and preparation of the food.

Dinner at King Hotel Astana presents a similar mixed bag with many guests valuing the inclusion of dinner in the room rate and praising the quality of dishes. However, there are concerns about the limited variety and occasional cold servings. Overall, the dinner experience is satisfactory but has room for improvement in diversity and temperature consistency.

The hotel rooms are frequently highlighted for their spaciousness, cleanliness and comfort. Guests enjoy the large, well-equipped rooms with beautiful city views. However, some reviews note the need for renovation and better maintenance, pointing out issues with old furnishings, cleanliness lapses and noise from neighboring rooms.

Cleanliness is a notable positive aspect with many guests commending the tidy and well-maintained rooms and daily provision of clean towels and linens. Some isolated issues, such as dusty surfaces and occasional pests, suggest areas for potential improvement.

The staff at King Hotel Astana are generally described as friendly, polite and helpful, contributing positively to guest experiences. While most interactions are praised, there are occasional reports of unresponsiveness and indifferent attitudes, especially at the reception.

Wi-Fi at the hotel receives favorable reviews for its reliability and speed with guests appreciating stable internet for streaming and browsing. However, the connection can be inconsistent, particularly on higher floors.

The quality of the beds draws mixed feedback. Many guests find the beds comfortable with soft mattresses and clean linens, while others report issues with firmness, lumpiness and uncomfortable pillows.

For business travelers, the hotel offers a range of suitable facilities, including a business room with internet access and spacious rooms. The hotel's location and basic amenities make it a good fit for short business trips, despite minor inconveniences with ironing facilities and document preparation times.

In summary, King Hotel Astana offers a valuable combination of price and quality with its excellent location and generally positive services making it a favorable choice for many visitors. While there are areas for improvement, the spacious rooms, friendly staff and convenient amenities enhance the overall guest experience.
Show more Categories

Hotel with Free Wi-Fi

Business Hotel

Hotel for Honeymoon

Hilton Astana

Hotel in Astana

8.9

Excellent

From $189

$

Info Summary of reviewsThe Hilton Astana is a top choice for travelers seeking convenience and accessibility with a prime location in the heart of the city. Guests rave about the stunning views of the EXPO from their rooms and the comfortable beds with USB connections. The breakfast receives high praise for its diverse and extensive selection of food choices with many calling it delicious and amazing. The hotel's dining options are also well-liked with exceptional service and delicious food. The rooms are beautiful, spacious and comfortable with modern design and high-quality furnishings. The staff are friendly, attentive and helpful with the spa center receiving high marks for its diverse services. The hotel is a great choice for business travelers with its loyalty program providing discounts and ideal location. The Hilton Astana is a luxurious and stylish stay with amenities up to 5-star standards and the modern decor sure to impress. Overall, the Hilton Astana provides a clean, quiet and comfortable stay in a beautiful location with high-level service.
Show more Categories

Luxury Hotel

Hotel with Spa

Hotel with Swimming Pool

Indoor Pool

Prestige

Hotel in Astana

9.0

Excellent

From $37

$

Info Summary of reviewsThe Prestige Hotel consistently receives praise for its excellent location and value for money. Nestled along the picturesque Ishim River, it offers stunning views and is just a stone’s throw away from Central Park, cafes, restaurants and shops. Guests cite its convenience for both leisure and business travelers, given its proximity to embassies and offices. Public transportation is easily accessible, yet the hotel maintains a tranquil ambiance amidst the bustling surroundings.

One of the hotel’s standout features is its diverse and tasty breakfast, which guests describe as freshly prepared and hearty. The friendly staff enhance the dining experience further and the hotel’s ability to accommodate early breakfast requests underscores its commitment to guest satisfaction. However, some guests noted that the variety could be expanded.

The rooms at Prestige are lauded for their cleanliness and comfort, featuring large beds, adequate amenities and a cozy atmosphere. Despite some furniture being slightly dated, the rooms are well-maintained, ensuring a pleasant stay. The hotel’s family-friendly environment is also a key highlight, offering spacious accommodations well-suited for families with children.

Guests frequently commend the attentive and friendly staff, who significantly enhance the overall experience. The positive and responsive attitude of the staff contributes to a welcoming and homely atmosphere. While the Wi-Fi performance is generally satisfactory, it can be inconsistent depending on the room location.

For those interested in nightlife, the hotel's central position offers easy access to a vibrant scene, including fast food places and ice cream stalls, all within walking distance. Despite this, the hotel maintains a quiet neighborhood vibe conducive to relaxation.

Overall, the Prestige Hotel delivers a compelling three-star experience, offering great value for money. Its beautiful location, clean and comfortable accommodations, excellent service and variety of amenities make it a top choice for both leisure and business travelers, while minor areas for improvement do not detract from the overwhelmingly positive feedback.
Show more Categories

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Free Wi-Fi

SAAD Hotel Astana

Hotel in Astana

8.5

Very Good

From $84

$

Info Summary of reviewsSAAD Hotel Astana is lauded for its prime location, placing guests in the heart of Astana near key attractions like Khan Shatyr, shopping centers and restaurants. Its central positioning allows for convenient access to dining, shopping and sightseeing, making it an ideal hub for tourists. Visitors also appreciate the stunning panoramic views available from upper floors, adding to the overall comfort of the stay.

The hotel's breakfast receives significant praise for its wide variety of delicious offerings, including both hot and cold dishes that cater to diverse dietary preferences, such as gluten-free options and Kazakh specialties. While some guests noted repetitiveness in the breakfast menu and occasional issues with food running out, the positive sentiment generally prevails with many describing the breakfast as excellent.

Dinner experiences are equally well-received, especially in the rooftop restaurant offering panoramic views alongside high-quality cuisine. The variety of dining options, from light dinners to hearty meals and the excellent room service are frequently mentioned as highlights. Though some noted higher prices, the overall dining satisfaction remains high with the service and food quality standing out as notable aspects of the stay.

The rooms at SAAD Hotel Astana are described as spacious, comfortable and well-furnished with many highlighting the impressive city views from panoramic windows. Cleanliness and comfort are key positives, though some guests pointed out outdated decor and occasional lapses in room preparation and housekeeping. Despite minor maintenance issues, the rooms are generally appreciated for their comfort and scenic vistas.

Staff at SAAD Hotel Astana receive exceptional praise for their friendliness, professionalism and responsiveness. The English-speaking team is noted for their helpful and courteous attitude, enhancing the guest experience from check-in to check-out. Although there are isolated concerns regarding room cleanliness and check-in efficiency, the overwhelmingly positive reviews of the staff overshadow these issues.

The hotel's spa is highly praised for its excellent facilities, including a spacious swimming pool, sauna, jacuzzi, hammam and Roman bath. Guests enjoy the cleanliness, comfort and extended hours of the spa, making it a cherished part of the hotel experience. Similarly, the gym receives positive feedback for its quality and well-equipped facilities, providing a satisfactory fitness experience for guests.

The pool area is frequently highlighted for its cleanliness, warmth and relaxing atmosphere, adding to the overall appeal of the hotel's amenities. The availability of both free parking and underground parking is appreciated, though occasional limited spaces in the underground parking are noted.

In summary, SAAD Hotel Astana offers a generally positive experience for guests with standout features including its strategic location, excellent breakfast and dinner options, comfortable and spacious rooms and exceptional staff service. The well-maintained spa and fitness facilities further contribute to a pleasant stay, making the hotel a favored choice for both leisure and business travelers in Astana.
Show more Categories

Luxury Hotel

Hotel with Spa

Hotel with Swimming Pool

Heated Pool Indoor Pool

Radisson Hotel Astana

Hotel in Astana

8.4

Very Good

From $159

$

Info Summary of reviewsThe Radisson Hotel Astana is a highly recommended hotel for both business and leisure travelers. Its fantastic location near the waterfront and architectural landmarks, as well as its proximity to a large supermarket, restaurants and a central park, has received rave reviews from guests. The hotel offers spacious and clean rooms with comfortable beds and well-equipped bathrooms, although some elements require updating. The staff are highly professional, friendly and welcoming, making them the highlight of many guests' stay. The hotel also boasts a fantastic fitness experience for guests with a World Class gym, pool and sauna. While some guests have mixed opinions about the breakfast and dinner options, the majority find them enjoyable. Overall, the Radisson Hotel Astana presents a good option for those visiting the city, whether for business or leisure.
Show more Categories

Hotel with Spa

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hilton Garden Inn Astana

Hotel in Astana

8.6

Very Good

From $89

$

Info Summary of reviewsThe Hilton Garden Inn Astana is a highly recommended hotel for both leisure and business travelers due to its prime location, great staff and fantastic value. Guests love the proximity of the hotel to many landmarks, shopping centers and restaurants. The breakfast receives mostly positive reviews with guests praising the tasty and diverse options. The hotel's restaurant is described as cozy with attentive service and delicious food. The rooms are clean and spacious with comfortable beds and modern amenities. The hotel is known for its cleanliness and comfort with guests appreciating the hotel staff's quick responsiveness and customer-oriented approach. The beds are a highlight of the hotel experience, ensuring a good night's sleep for all. The hotel is perfect for business travelers, offering comfortable rooms equipped with all necessary amenities and dedicated workspaces for documents and laptops. Overall, the Hilton Garden Inn Astana is a great value for money for anyone wishing to stay in a hotel that fully meets their requirements.
Show more Categories

Hotel with Gym

Business Hotel

4-Star Hotel

The Veil Hotel

Hotel in Astana

9.0

Excellent

$

Info Summary of reviewsThe Veil Hotel in Astana emerges as a highly acclaimed destination, praised for its prime location, luxurious amenities and exceptional service. Positioned centrally with stunning views of the Ishim River and the city skyline, it offers easy access to recreational spots, business centers and local attractions. Its proximity to the triathlon park is an additional perk for sports enthusiasts.

Guests consistently rave about the delightful breakfast experience, highlighting the delicious and varied à la carte options served with high quality and aesthetic appeal. The dinner offerings are equally impressive with multiple top-notch restaurants including Italian, Line Brew for steaks and a pan-Asian option, ensuring diverse culinary satisfaction.

The rooms at The Veil Hotel receive high marks for their spaciousness, modern design and comfort. The panoramic windows provide lovely views and the overall cleanliness of the hotel is frequently praised. While there are occasional mentions of minor maintenance issues, the general feedback emphasizes the well-maintained and stylish interiors.

The staff's friendliness and attentiveness significantly enhance the guest experience with many reviews commending their professionalism and readiness to assist with any requests. The service quality is often described as exceeding what one might expect from a typical five-star establishment.

While the Wi-Fi service has mixed reviews with some guests experiencing connectivity issues, most other amenities including the spa receive high praise. The spa offers a luxurious and relaxing environment despite a few comments about specific features like the jacuzzi's temperature.

Parking at the hotel is also a valued amenity, although there are occasional mentions of limited space. The beds are widely praised for their comfort, contributing to a restful sleep experience.

Overall, The Veil Hotel stands out as a premier choice in Astana, combining excellent location, superb food offerings, comfortable accommodations and exceptional service to ensure a memorable stay for both leisure and business travelers.
Show more Categories

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

The ONE Hotel Astana

Hotel in Astana

9.0

Excellent

From $89

$

Info Summary of reviewsThe ONE Hotel Astana is highly regarded for its prime location, which provides a serene and picturesque environment. Guests appreciate the lush surroundings, nearby parks and easy access to central attractions, although some find the slight distance from the city center to be a minor drawback. The hotel’s setting is modern and conveniently accessible, further enhanced by plentiful parking.

The breakfast offerings receive generally positive feedback with many finding the meals delicious, satisfying and well-presented. Weekends feature a popular buffet, while à la carte options are available on other days. Although some guests feel the variety could be improved, the service at breakfast earns frequent praise for its politeness and quality.

Rooms at The ONE Hotel Astana are celebrated for their spaciousness, cleanliness and comfort. Large rooms, often with balconies, provide ample space and stunning park views. Many guests love the quiet and cozy air-conditioned atmosphere. The plush, comfortable beds, some as large as 2x2 meters, ensure a restful sleep. The bathrooms, equipped with high-end fixtures and additional amenities like saunas, elevate the overall experience.

Cleanliness throughout the hotel is exceptional. Both rooms and common areas are meticulously maintained to high standards with fresh scents and spotlessly clean furnishings. Despite the hotel being five years old, it feels much newer due to its well-kept condition. This commitment to hygiene and aesthetic appeal contributes significantly to guests' positive perceptions.

The staff at The ONE Hotel Astana deliver exemplary service characterized by friendliness, professionalism and readiness to assist. Guests frequently mention the helpful and polite demeanor of the staff, including standout individuals who enhance their stay. The team’s effective communication and responsiveness ensure that guests' needs are promptly addressed, reinforcing the hotel’s reputation for high-quality service.

In summary, The ONE Hotel Astana excels in location, comfort and service, making it a highly recommended choice for visitors. Its combination of beautiful surroundings, luxurious rooms and attentive staff guarantees a comfortable and memorable experience.
Show more Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Boutique Hotel Traditional

Hotel in Astana

9.1

Excellent

From $75

$

Info Summary of reviewsBoutique Hotel Traditional has garnered an overwhelmingly positive reception from guests with particular praise directed toward its strategic and convenient location. Situated in the heart of the city, the hotel provides easy access to major attractions like the Opera Theatre, Chan Shatir and the Oceanarium, as well as shopping centers such as Sary-Arka and Khan Shatyr. The proximity to a plethora of sightseeing spots and the availability of convenient transportation options make it an ideal base for exploring the city. Guests appreciate the delightful atmosphere and stunning views, enhancing their overall travel experience.

The hotel's breakfast offerings stand out as a significant highlight with guests frequently describing them as delicious and varied. Breakfast can be enjoyed either in the lobby bar or delivered to the room upon request, adding a personalized touch. The wide selection includes fabulous English and continental options, surpassing European standards in quality and variety. The attentive staff further enhance the dining experience.

Rooms at Boutique Hotel Traditional leave a strong impression due to their cleanliness, coziness and spaciousness. The meticulous attention to detail and inviting atmosphere offer a home-like ambiance. Guests appreciate the beautiful, unusual designs and comfortable furnishings, particularly the notably comfortable beds. Regular cleaning and tidiness are frequently commended, although a few guests mentioned minor issues such as low lighting and the absence of a kettle.

The hotel excels in cleanliness with reviews consistently highlighting the impeccable maintenance of both the rooms and the entire establishment. Regular and thorough cleaning routines contribute to a welcoming, pristine environment.

The staff at Boutique Hotel Traditional receive high praise for their friendliness, responsiveness and willingness to help. Described as polite, hospitable and courteous, the team leaves a lasting positive impression on guests. The staff's professionalism combined with genuine hospitality significantly enhances the overall experience.

Families find Boutique Hotel Traditional an excellent choice due to its thoughtful attention to detail and family-centric features. The hotel accommodates family needs with amenities like cribs and extra beds and the staff often upgrade guests to suites to ensure a comfortable stay. The unique ambiance, characterized by hand-painted walls and numerous paintings, along with a children's room in the restaurant, further appeal to families.

Beds at the hotel are generally commended for their comfort with many guests highlighting the pleasant, soft bedding and very comfortable mattresses. Despite a few occasional concerns regarding bed quality, the majority of feedback indicates a satisfactory sleeping experience.

In summary, Boutique Hotel Traditional is a preferred choice for travelers, offering a combination of strategic location, exceptional breakfast, comfortable and clean accommodations and outstanding service. The hotel’s family-friendly features and high standard of cleanliness further contribute to its appeal.
Show more Categories

Family Friendly Hotel

Boutique-style Hotel

Hotel for Honeymoon

Ibis Astana

Hotel in Astana

7.4

Good

From $49

$

Info Summary of reviewsIbis Astana is highly regarded for its strategic location, making it easily accessible and close to key attractions such as the US Embassy, Astana Mall and picturesque riverside parks. The proximity to Triathlon Park and various cafes and shops adds to its appeal. Guests appreciate the clean, warm rooms and consider the hotel a good value for money, especially given the friendly and courteous staff, smooth check-in/check-out processes and adequate parking facilities.

The breakfast at Ibis Astana generally satisfies many guests with its excellent variety, including delicious items like croissants, yogurt and scrambled eggs upon request. However, there are mixed reviews with some guests finding the breakfast options simple or insufficient and citing occasional food shortages, especially during peak times.

Dinner experiences are similarly varied. While many find the restaurant's à la carte menu delicious and appreciate the convenience of the downstairs cafe, some guests feel the quality falls short with a few likening it to less appealing cafeteria food.

Room accommodation at Ibis Astana is generally positive with clean and comfortable spaces praised for good sound insulation and excellent Wi-Fi reception. However, room sizes can be inconsistent and some maintenance issues such as ineffective air conditioning, broken lamps and worn furnishings detract from the overall experience. Despite these issues, the hotel offers a quiet and cozy environment with some rooms providing beautiful city views.

Cleanliness standards are mostly commendable with many guests noting the tidy rooms and efficient housekeeping staff. However, occasional lapses such as dirty showers and dusty surfaces are reported, often due to the policy of cleaning rooms only upon request.

The hotel staff are frequently noted for their friendliness, attentiveness and helpfulness, contributing significantly to the positive guest experience. While there are occasional mentions of uncooperative staff members, the overall feedback remains positive with particular praise for the reception team and the friendly atmosphere at the lobby bar.

Wi-Fi at Ibis Astana is reliable with strong connections suitable for both work and leisure, though some guests experience slower speeds during peak hours in the evening.

The beds are often highlighted for their comfort and cleanliness, contributing to a restful stay. Although some single beds are perceived as narrow, the overall bedding experience is highly satisfactory.

For business travelers, Ibis Astana offers professional conference rooms, ample desk space and supportive staff, making it a convenient choice. The hotel's overall facilities, including the business center and excellent breakfast options, ensure a productive and comfortable stay.

In summary, Ibis Astana stands out for its strategic location, friendly staff and good value, making it a strong choice for both business and leisure travelers despite occasional areas for improvement.
Show more Categories

Business Hotel

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Comfort Hotel Astana

Hotel in Astana

8.7

Very Good

From $63

$

Info Summary of reviewsComfort Hotel Astana has garnered considerable praise for its central and convenient location, making it an excellent choice for both tourists and business travelers. Guests frequently highlight its proximity to key attractions such as Bayterek and Khan Shatyr, as well as its accessibility to various shopping centers, restaurants, cafes, supermarkets, parks and embassies. The hotel's serene environment, coupled with excellent public transport links and reasonable taxi fares, further enhance its appeal.

The hotel's breakfast offerings receive numerous compliments for being hearty and diverse. Guests appreciate the wide range of dishes, from omelets and fresh fruits to national dishes and pastries. The early availability of breakfast and the inclusion of room service are additional positives. Despite some minor critiques regarding variety and price, the consensus is that the breakfast experience is generally satisfying.

Dinner at Comfort Hotel Astana is similarly well-regarded with guests praising the delicious and well-prepared food, 24-hour room service and a diverse menu that includes local Kazakh snacks. While some concerns about price and service speed exist, the overall dining experience is positive with substantial portions and flavorful dishes.

The rooms at the hotel are described as spacious, clean and cozy, equipped with necessary amenities. Comfortable beds and efficient room service contribute to a restful environment. Despite some feedback regarding the need for renovation and small room sizes, the overall sentiment remains positive due to the cleanliness and comfort provided.

Cleanliness is another strong point with guests consistently mentioning the high standards of hygiene maintained throughout the hotel. Rooms and communal areas are described as spotless and well-maintained, though there are occasional mentions of carpet cleanliness and timely cleaning service lapses.

The staff at Comfort Hotel Astana receive high marks for their helpfulness, friendliness and professionalism. Reception staff are particularly noted for their efficiency and warm welcome, making the overall service experience smooth and pleasant. The team’s ability to assist promptly with requests and their proficiency in English further add to the hotel's positive reputation.

Wi-Fi connectivity at the hotel is generally praised for being good, stable and fast, though some guests report weak or unstable connections, particularly in the rooms. Despite these inconsistencies, the overall internet experience is positive for many guests.

The spa facilities, including a Finnish sauna, hammam and steam room, are commended for providing a relaxing experience. Despite some minor maintenance issues and occasional service lapses, the spa area is well-maintained and often quiet, allowing for a tranquil experience.

The gym, though small, is described as cozy and well-equipped, providing a satisfactory workout experience. Guests appreciate the convenience of having gym access included in their stay.

Parking facilities at the hotel are praised for being private, spacious and conveniently located. Free parking is available with ample options ensuring that finding a spot is typically not an issue, though there are occasional mentions of full parking slots.

Families find Comfort Hotel Astana accommodating with amenities like folding beds for children, large family beds and activities for kids adding to the hotel's appeal. Despite minor challenges like the entrance door and issues with extended stays, the hotel is generally seen as an ideal destination for a calm family vacation.

In summary, Comfort Hotel Astana offers a well-rounded and convenient stay with a central location, a positive dining experience, comfortable rooms, high cleanliness standards and exceptional service. While there are areas for improvement, the hotel remains a highly recommended choice for a variety of travelers.
Show more Categories

Hotel with Spa

Family Friendly Hotel

Business Hotel

NEOS HOTEL

Hotel in Astana

8.9

Excellent

$

Info Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Wyndham Garden Astana

Hotel in Astana

8.8

Excellent

From $83

$

Info Summary of reviewsThe Wyndham Garden Astana hotel is highly praised for its convenient location, especially for those coming from the airport. The breakfast is a real highlight for guests with many stating that it is delicious, varied and plentiful. The guest reviews of Wyndham Garden Astana praise the hotel's modern and clean rooms. The hotel's overall cleanliness and attention to cleaning were praised with frequent mentions of the cleaning staff and daily cleaning service. Guests of Wyndham Garden Astana have had overwhelmingly positive experiences with the hotel staff. The gym is well-equipped and offers a nice space to exercise. Many found the beds to be incredibly comfortable and cozy with good quality bedding and pillows. Overall, guests were pleased with the comfortable beds at Wyndham Garden Astana. The hotel offers a great value for money and is excellent for a four-star hotel in Astana.
Show more Categories

Hotel with Gym

4-Star Hotel

Hotel Taking Steps Towards Sustainability

AYKUN Hotel by AG Hotels Group

Hotel in Astana

8.7

Very Good

From $73

$

Info Summary of reviewsAYKUN Hotel by AG Hotels Group in Astana earns high marks from guests, particularly highlighting its convenient, central location. The hotel places visitors effortlessly near major attractions such as the Botanical Garden, Khan Shatyr and plenty of shops and restaurants, making it suitable for both leisure and business stays. The proximity to essential amenities and transportation further amplifies its appeal.

The breakfast experience at the hotel is generally well-received, known for its quality and diverse buffet selection that includes national cuisine options. The atmosphere during breakfast is quiet and pleasant and guests enjoy the coffee varieties, though some suggest expanding the selection and ensuring consistent availability.

Dinner at the hotel also enjoys positive feedback with the restaurant offering tasty and reasonably-priced meals with generous portions. The 24/7 bar and first-floor café, along with numerous nearby dining options, provide flexibility and convenience for dining experiences.

The rooms are widely praised for their spaciousness, cleanliness and cozy ambiance. Despite occasional remarks about firm mattresses and occasional unremarkable views, the rooms are comfortable and well-maintained, equipped with all necessary amenities such as fresh towels, kettles and bottled water. Bathrooms are notable for their cleanliness and size, some featuring luxurious touches like massage bathtubs and jacuzzis.

Cleanliness is a standout feature of AYKUN Hotel with guests consistently highlighting the spotless condition of rooms and common areas. The diligent housekeeping staff ensures a tidy and pleasant environment throughout the stay.

The hotel's staff receive glowing reviews for their helpfulness, professionalism and friendliness. Many guests commend individual staff members for exceptional service, noting the harmony and efficiency of the team, particularly during breakfast service.

Wi-Fi at the hotel presents a mixed bag with many finding it fast and stable, yet others experiencing intermittent connectivity issues. Nonetheless, the hotel appears responsive to resolving these concerns.

The spa facilities, while small, are appreciated for cleanliness and the range of services, including complimentary daily sauna sessions and commendable massage therapies. Issues like poor water pressure are noted but don't significantly detract from the overall positive spa experience.

Private parking is another convenience appreciated by guests with secure and monitored spaces available, despite the parking area being described as small.

Families find the hotel accommodating with spacious rooms and additional beds making it a comfortable choice for those traveling with children. Thoughtful touches like complimentary birthday cakes further enhance the family-friendly atmosphere.

The comfort of the beds is frequently praised with guests enjoying the luxurious feel of king-size options and fresh, crisp linens. While the firmness of the mattresses suits many, it might be too firm for some.

Overall, AYKUN Hotel by AG Hotels Group generally lives up to its 4-star rating, offering luxurious accommodations and good service at an affordable price, though some minor inconsistencies suggest areas for improvement. Despite these, the hotel remains a popular choice for its comfort, convenience and value for money.
Show more Categories

Hotel with Spa

Family Friendly Hotel

Business Hotel