Five Hotel & Residences

Asuncion -25.29280000, -57.57812800 , Dr. Francisco Morra Esquina Olegario Victor Andrade (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsFive Hotel & Residences, located in the desirable Villa Morra district of Asunción, is celebrated for its convenience and accessibility. Nestled among a variety of restaurants, cafes and high-end bars, it offers easy access to prominent shopping centers such as Mariscal and Shopping del Sol. Guests appreciate the combination of tranquility and proximity to vibrant commercial areas with the neighborhood's cleanliness and security adding to its charm.

The breakfast experience has mixed reviews. Positively, guests enjoy the taste, variety and health-conscious options, alongside the friendly service and pleasant dining environment. However, there's room for improvement with more variety and better value, addressing issues like limited options and occasional poor quality.

Dinner at the hotel’s rooftop bar garners praise for its atmosphere, excellent drinks and sensational dishes, particularly at the pool bar. Yet, inconsistencies with the menu and food availability, along with some reported delays in service, suggest areas for enhancement.

Rooms receive high marks for their modern, chic design and spaciousness. Guests commend the comfort, cleanliness and amenities like large beds and reliable WiFi. Some minor issues include occasional superficial cleaning, varying room sizes and lighting, but overall, the rooms contribute to a restful and stylish stay.

Cleanliness is a standout feature with the hotel maintaining high standards of hygiene and well-maintained facilities. Occasional comments about superficial cleaning or uncooperative staff are offset by a generally spotless and inviting environment.

Exceptional staff and service are consistent highlights. Guests frequently commend the attentive, friendly and professional team, from the reception to the rooftop bar service. Noteworthy individuals like Adriana enhance the overall experience, despite a few isolated comments on service attitude.

The pool area, particularly the rooftop pool, is a significant attraction, noted for its beauty, cleanliness and stunning views. The accompanying pool bar enhances the relaxation experience, although some feedback suggests occasional issues with pool cleanliness.

Beds are widely praised for their size and comfort, contributing significantly to guest satisfaction. The high-quality linens and spacious rooms further enhance the luxurious feel, albeit with minor mentions of occasional hard mattresses and overly small beds.

Overall, Five Hotel & Residences offers a blend of luxury and comfort, meeting many five-star standards. While some areas like complimentary parking and more attentive service could see improvements, the excellent facilities, prime location and attentive staff make it a highly recommended choice for a luxurious stay in Asunción.
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Luxury Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Free Wi-Fi

Hotel with Parking

5-Star Hotel

Hotel with Outdoor Pool

Room Types
Standard Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 1 bed.

Deluxe Balcony Double Room The well-equipped kitchenette features a refrigerator, kitchenware, a microwave and a toaster. The spacious double room offers air conditioning, soundproof walls, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Superior Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Double Room with City View Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Deluxe Studio Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned studio provides a flat-screen TV with satellite channels, soundproof walls, a dining area, a wardrobe as well as city views. The unit offers 1 bed.

Deluxe Studio Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette features a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned studio provides a flat-screen TV with satellite channels, soundproof walls, a dining area, a wardrobe as well as city views. The unit offers 2 beds.

Loft Guests will have a special experience as this apartment provides a spa bath. This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The air-conditioned apartment offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Guest Reviews
8.4
Very Good
Location
Situated in the highly sought-after Villa Morra district, Five Hotel & Residences boasts an exceptional location praised for its convenience and accessibility. This modern, chic hotel is centrally positioned and surrounded by an extensive selection of restaurants, cafes and high-quality bars, making it an ideal choice for both leisure and business travelers. Guests appreciate its proximity to key shopping centers such as Mariscal and Shopping del Sol, which are within walking distance or just a short drive away. Despite being in a central area, the hotel offers a peaceful setting, unusual for the bustling city of Asunción.

The location is often highlighted for its cleanliness and the security of the neighborhood, adding to its appeal. Visitors can enjoy the greenery and quiet of the residential area while being steps away from commercial hubs. Many reviews also underscore the hotel's easy access to various gastronomic spots and lively entertainment venues, ensuring a vibrant stay.

Overall, the positive feedback emphasizes the hotel's prime spot, which combines tranquility with the convenience of nearby amenities, making it a standout accommodation choice in Asunción.

Breakfast
The breakfast experience at Five Hotel & Residences has received mixed reviews from guests. On the positive side, many guests have praised the breakfast for being very good, tasty and served in a pleasant environment. The variety and the health-conscious options are noted by some as highlights with mentions of the excellent scrambled eggs and a generally satisfactory selection of dishes. Several reviews highlight the friendly staff and the beautiful presentation of breakfast trays as commendable aspects.

However, there are notable areas of concern. A significant number of reviews feel the breakfast is overpriced and not up to the standard expected of a 5-star hotel with limited options and sometimes poor quality. Issues such as stale bread, limited fruit selection and slow food replenishment have been raised. Some guests have found it inconvenient to have breakfast served on trays or in outdoor areas exposed to wind and cold. The lack of inclusivity in the breakfast package with an additional charge for breakfast, has also been a point of contention, making the overall experience feel lacking in value.

Suggestions for improvement include increasing the variety and replenishment speed, adding more fresh options like croissants and cheese breads and enhancing the overall quality to better align with the hotel's luxurious image.

Dinner
The dining experience at Five Hotel & Residences presents a mix of opinions among guests. The rooftop bar is often highlighted for its charming ambiance and excellent drinks, making it a standout feature. Guests frequently praise the good food and sensational dishes served at the pool bar, recommending that it's worth dining there at least once during a stay. The upper-floor bar also earns accolades for its amazing and tasty dishes, contributing to an enjoyable dining experience.

However, there's a noted inconsistency with the restaurant's availability and menu options. Some guests have observed a very limited bar menu and the absence of a comprehensive snack or food menu. This limitation extends to the availability of simple items like tea. Additionally, some feedback points out variability in the quality of the restaurant's food and occasional delays in breakfast service. Despite these drawbacks, the restaurant's well-served and ample dishes receive commendation when available.

Rooms
The rooms at Five Hotel & Residences have garnered much praise for their modern and chic design. Guests often highlight the spaciousness of the rooms, describing them as very beautiful, well-furnished and beautifully decorated. The comfort level is notably high with many mentioning the large, comfortable beds and the overall coziness of the accommodations. Cleaning standards are generally high with rooms being described as clean and tidy, although there have been occasional mentions of superficial cleaning and minor issues with linens appearing stained.

Despite the positive comments, some guests have pointed out areas for improvement. Room size varies with some noting that their rooms were smaller or darker than expected. A few reviews mention issues with room smells and the need for improved room cleaning or better lighting.

Amenities such as air conditioning, refrigerators and dependable WiFi contribute to the overall satisfaction and the presence of big windows and balconies add to the charm of the rooms. Soundproofing is effective, ensuring a peaceful rest, even though some guests reported noise from nearby terraces. The hotel's location is also a plus, often highlighted as very good with the added benefit of optional underground parking.

In summary, the rooms at Five Hotel & Residences are described as spacious, modern and very comfortable, making them a great choice for a restful and stylish stay, despite minor downsides related to room size and lighting.

Beds
Beds at Five Hotel & Residences consistently receive praise for their exceptional size and comfort. Guests frequently describe the beds as large with many noting their king-sized dimensions. Comfort is a standout feature with numerous reviewers highlighting the super comfortable nature of both the mattresses and pillows, as well as the high-quality bed linens and impeccable sheets.

The overall design and comfort of the beds contribute significantly to the pleasant stay experience with rooms being described as both spacious and comfortable. Reviews emphasize the luxurious feel of the accommodations with some guests mentioning the added convenience of lighting switches located next to the beds.

While overwhelmingly positive, there are a few mentions of minor drawbacks, such as the occasional hard mattress and extremely small beds, as well as a need for more modern furnishing and fixtures in twin rooms. Nonetheless, the general consensus underscores the excellence of the sleeping arrangements, making Five Hotel & Residences a pleasure to stay at.

Cleanliness
Five Hotel & Residences receives high praise for its impeccable cleanliness and modern, well-maintained facilities. Guests consistently describe their rooms as spotless, tidy and very comfortable with spacious layouts and excellent facilities including air conditioning and large windows with ample natural light. The bathrooms are also frequently mentioned for their cleanliness and comfort. The hotel's pool is noted for its cleanliness, although there were a few instances where guests felt the cleaning could have been more thorough.

The overall atmosphere of the hotel is modern and beautifully maintained, leaving a strong impression of excellent cleanliness throughout. Although there are a few isolated comments about room cleaning being superficial or delayed, these are counterbalanced by numerous mentions of the hotel's high standards of hygiene. The breakfast area is also recognized for being clean, adding to the overall positive dining experience.

The hotel staff contribute to the clean environment, though there were occasional mentions of uncooperative behavior from the cleaning staff and the inconvenience of a restricted cleaning time starting at 9 AM. Despite minor shortcomings, the top-notch facilities and modern design create a welcoming and comfortable stay with cleanliness being a standout feature.

Staff
Five Hotel & Residences consistently receives high praise for its exceptional staff and service. Guests frequently commend the detailed, friendly and helpful attention from the reception, which significantly enhances the overall experience. The team is recognized for being very kind, polite and attentive, creating a welcoming and approachable atmosphere.

The hotel’s rooftop bar and terrace with stunning views, as well as its nice restaurants and bars, contribute to the pleasant ambience. Guests highlight the excellent customer service, describing the staff as fantastic, professional and competent. High admiration is directed at specific individuals like Adriana, who stands out as an excellent host.

Despite a few isolated comments regarding the need for improvements in service attitude and communication, the overall consensus speaks to a spectacular experience provided by a friendly, attentive and accommodating team. The excellent reception service, coupled with the bright-colored uniforms, leaves a lasting positive impression on guests.

Wi-Fi
At Five Hotel & Residences, guests generally praised the internet service, citing high-speed and free WiFi available in all rooms. Many found the connection to be very good, consistent and reliable with several reviews highlighting the fast and strong WiFi. While one reviewer pointed out that the internet could turn off after 60 minutes of usage, which some may find inconvenient, the overall sentiment remains positive. A small number of reviews mentioned minor issues such as TVs not being connected to the WiFi or the WiFi not working on occasion, but these did not overshadow the predominantly favorable feedback. The hotel also boasts nice, modern rooms that are well-cared-for, adding to the positive experience of staying connected during a visit.

Pool
The Five Hotel & Residences boasts an impressive pool experience that has left many guests captivated. Visitors consistently highlight the rooftop pool as a standout feature with many describing it as beautiful and incredible. The stunning views from the terrace pool area further enhance the experience, offering a picturesque backdrop for relaxation.

While there are two pools on the premises, attention is often drawn to the rooftop pool, which, although noted to be smaller than it appears in pictures, remains widely appreciated for its beauty and the overall atmosphere. The pool bar on the rooftop is frequently praised, not only for its excellent service but also for offering sensational food, making it a perfect spot for lounging and dining.

Cleanliness appears to be a mixed bag with some highlighting very clean pools while others pointed out that the swimming pool cleaning was not at its best with comments on the pool appearing as a stagnant body of water. Despite these occasional issues, the majority of the feedback focused on the positive aspects, contributing to an overall exceptional poolside experience.

5 Star
Five Hotel & Residences offers a mixed experience with a blend of luxury and areas needing improvement. Guests praised the hotel for its outstanding facility, which truly aligns with five-star standards, from the luxurious interiors to the top-notch service provided. Many found it to be an exceptional choice for both vacations and work, highlighting the overall five-star experience and the quality of service that meets high standards.

However, some guests noted a few discrepancies that prevent it from being consistently recognized as a five-star establishment. Issues such as the lack of complimentary parking, unstocked fridges and occasional service shortfalls have been mentioned. Additionally, some felt that for a hotel branded as five-star, there were certain expectations that were not met, such as better attention to dietary needs and small but essential amenities.

Overall, while the hotel boasts many qualities of a luxury destination, there are areas where it could improve to fully meet and exceed guests' five-star expectations.

Outdoor Pool
The outdoor pool at Five Hotel & Residences has been widely praised by guests. Notably, the rooftop swimming pool stands out for its amazing views and appeal. Reviewers commend the pool for its size and cleanliness, often describing it as large, good-sized and beautiful. The overall pool area is frequently highlighted as a great space to relax with additional mentions of excellent service in the pool vicinity. Furthermore, guests appreciate the rooftop bar that accompanies a small pool, offering fantastic vistas and a pleasant atmosphere. Despite some critiques about the breakfast format and booking charges, the pool experience remains a standout feature for many visitors.

Luxury
Five Hotel & Residences offers a truly luxurious experience, characterized by high-end amenities, a beautifully designed property and excellent service. Guests highlight the modern and elegant atmosphere, noting the luxurious facilities and exquisite relaxation zones. The lobby and overall ambiance exude a 5-star quality with commendable housekeeping and attention to detail. Visitors find the price-quality ratio to be excellent, appreciating the blend of comfort and opulence. Overall, it is a highly recommended destination for those seeking a 10/10 luxury stay.


Yes, Five Hotel & Residences has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Five Hotel & Residences.

No, Five Hotel & Residences doesn't allow dogs.

Yes, parking facilities are available at Five Hotel & Residences.

No, Five Hotel & Residences doesn't have a gym.

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