Omni Atlanta Hotel at Centennial Park
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Omni Atlanta Hotel at Centennial Park stands out primarily for its exceptional downtown location, praised for its proximity to major attractions like the State Farm Arena, Mercedes-Benz Stadium and Georgia World Congress Center. This central positioning makes it a top choice for both leisure and business travelers, providing stunning room views and easy access to dining and entertainment.
Breakfast at the hotel receives mixed reviews; while the buffet and morning coffee are well-regarded, guests often find the prices high and the food quality inconsistent. Dinner experiences vary significantly with guests appreciating the delicious food and commendable service at certain hotel restaurants, but criticizing limited hours, staff shortages and occasional cold or undercooked dishes.
Rooms are generally applauded for their cleanliness, spaciousness and comfort, often featuring modern furnishings and remarkable views. However, some rooms are noted as outdated and in need of maintenance, which detracts slightly from the overall positive experience. Cleanliness is commonly seen as a strong point with most areas meeting guest expectations, though a few isolated issues were reported.
The staff at the hotel receives high praise for their friendliness and professionalism, contributing significantly to the guests' positive experiences. Noteworthy mentions of individual staff members who went above and beyond reflect the hotel's commitment to exceptional service, although there are occasional comments on inconsistent service levels.
The hotel’s wifi service, however, falls short of expectations with many guests finding the free option unreliable and limited. The pool area has been another frequent point of contention, often closed due to renovations or maintenance issues, which disappoints many guests.
Parking is another challenge with no self-parking options and high valet fees stirring dissatisfaction among visitors. Long wait times for car retrieval further exacerbate the issue, making it a palpable inconvenience.
For families, the hotel offers a favorable experience with its great location near key attractions and the friendly atmosphere is often enhanced by thoughtful staff gestures. Beds at the hotel receive mixed feedback; while some guests find them exceptionally comfortable, others criticize them for being too firm or in poor condition.
Overall, the Omni Atlanta Hotel at Centennial Park provides a largely positive guest experience, marked by an unbeatable location, stunning views and commendable service, though there are areas such as wifi, pool amenities and parking that could benefit from improvements.
Categories
Breakfast at the hotel receives mixed reviews; while the buffet and morning coffee are well-regarded, guests often find the prices high and the food quality inconsistent. Dinner experiences vary significantly with guests appreciating the delicious food and commendable service at certain hotel restaurants, but criticizing limited hours, staff shortages and occasional cold or undercooked dishes.
Rooms are generally applauded for their cleanliness, spaciousness and comfort, often featuring modern furnishings and remarkable views. However, some rooms are noted as outdated and in need of maintenance, which detracts slightly from the overall positive experience. Cleanliness is commonly seen as a strong point with most areas meeting guest expectations, though a few isolated issues were reported.
The staff at the hotel receives high praise for their friendliness and professionalism, contributing significantly to the guests' positive experiences. Noteworthy mentions of individual staff members who went above and beyond reflect the hotel's commitment to exceptional service, although there are occasional comments on inconsistent service levels.
The hotel’s wifi service, however, falls short of expectations with many guests finding the free option unreliable and limited. The pool area has been another frequent point of contention, often closed due to renovations or maintenance issues, which disappoints many guests.
Parking is another challenge with no self-parking options and high valet fees stirring dissatisfaction among visitors. Long wait times for car retrieval further exacerbate the issue, making it a palpable inconvenience.
For families, the hotel offers a favorable experience with its great location near key attractions and the friendly atmosphere is often enhanced by thoughtful staff gestures. Beds at the hotel receive mixed feedback; while some guests find them exceptionally comfortable, others criticize them for being too firm or in poor condition.
Overall, the Omni Atlanta Hotel at Centennial Park provides a largely positive guest experience, marked by an unbeatable location, stunning views and commendable service, though there are areas such as wifi, pool amenities and parking that could benefit from improvements.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Located in the heart of downtown Atlanta, the Omni Atlanta Hotel at Centennial Park boasts an enviable setting that's frequently praised by its guests. This hotel offers unparalleled convenience, situated adjacent to the State Farm Arena and within walking distance of the Mercedes-Benz Stadium, making it a prime choice for attending concerts, sports events and conferences. Visitors find it particularly beneficial for events at the Georgia World Congress Center, Millennium Park and various other cultural landmarks, such as the Coca-Cola Museum and the Georgia Aquarium.
Surrounded by numerous dining options and entertainment venues, the hotel’s location is regarded as perfect for exploring the city. Its central position makes it easy for guests to access food, entertainment and many of Atlanta's top attractions on foot. The views from the rooms are stunning, adding an extra layer of enjoyment to the stay.
Guests also appreciate the easy access to public transport options like the Marta and the overall safety and convenience of the area. Whether in town for a concert, a game or a business meeting, the Omni Atlanta Hotel provides an excellent base with all the amenities to make a stay comfortable and memorable.
Overall, the location shines through as a standout feature, consistently delivering on accessibility and proximity to key sites and events in downtown Atlanta.
The breakfast experience at the Omni Atlanta Hotel at Centennial Park garners mixed reviews from guests. On the positive side, many guests found the breakfast buffet to be delicious with some describing it as "dang good" and "yummy." The morning coffee was praised and the food from the on-site café, Centennial Grounds, was especially well-regarded. The restaurant's atmosphere and the attentive staff also received commendations.
However, numerous reviews expressed dissatisfaction mainly due to the high prices and the lack of value for money. Guests frequently noted that breakfast was not included in their stay with additional charges that seemed excessive to many. Instances of cold or undercooked food further contributed to the negative impressions. Despite the tasty offerings, the perceived costliness and occasional issues with food quality have left some guests feeling the overall breakfast experience could be improved.
The dinner experience at Omni Atlanta Hotel at Centennial Park receives mixed reviews. On a positive note, several guests praised the hotel’s fine dining establishments, highlighting the delicious food, good variety of options and commendable service from staff, including waiters, chefs and bartenders. In particular, Top Draft is frequently mentioned as a great spot, notably for its chicken wings. The restaurant in the lobby also garnered appreciation for its tasty offerings.
However, the dining experience is marred by several negative aspects. Numerous reviewers pointed out that the restaurants often faced staffing issues, leading to long waits and limited hours of operation. Instances of cold and undercooked food were reported, especially regarding the buffet. Some guests noted the restaurants ran out of food during dinner hours and many dining facilities closed early, leaving late-night diners with no options. Additionally, room service issues were prevalent with many complaints about unavailability and poor food quality.
Overall, while the food quality and staff service at certain hotel restaurants were excellent, the limited operating hours, staffing constraints and frequent closures significantly impacted the overall dining experience at the Omni Atlanta Hotel at Centennial Park.
The Omni Atlanta Hotel at Centennial Park offers a range of experiences when it comes to its rooms, many of which highlight the superb location and breathtaking views. Guests frequently praised the rooms for their cleanliness, spaciousness and comfort with many highlighting modern furnishings and amenities that enhance the stay. The views, especially from rooms with balconies, were often described as amazing or beautiful with the cityscape and park being notable highlights.
Despite these positive aspects, some rooms are noted as being outdated with particularly aged bathrooms and decor that could use an upgrade. Issues such as unpleasant odors, poor lighting and minor maintenance problems were mentioned in a few reviews, but these didn't significantly detract from the overall positive feedback about comfort and cleanliness. The room sizes were typically recognized as generous, which added to the comfort of the stay.
The location of the hotel is often cited as a key benefit with its proximity to downtown attractions being a significant plus. However, some guests felt that the room prices were not justified by the state of the older rooms and limited amenities, such as the absence of microwaves and insufficient room service. Nonetheless, many guests appreciated the smooth check-in process and found the hotel's ambiance pleasant and neat.
In summary, while the Omni Atlanta Hotel at Centennial Park offers comfortable and clean accommodations with fantastic views and a great location, there is room for improvement in updating older rooms and enhancing in-room amenities.
Guests had mixed feelings about the beds at the Omni Atlanta Hotel at Centennial Park. Many appreciated the comfort of the beds, frequently describing them as comfy, comfortable and even feeling like home. King-sized beds were particularly noted for their softness. However, other guests found the beds too firm or hard with some mentioning waking up with headaches. Several reviews highlighted the old or shabby condition of some mattresses, including mentions of beds having holes. Additionally, there were reports of beds lacking blankets, which was particularly noted as a problem during colder months like February. While some found the sleeping arrangements perfect, the inconsistency in bed quality seemed to impact the overall experience for others.
The cleanliness of the Omni Atlanta Hotel at Centennial Park receives generally positive feedback from guests. Many reviews highlight the rooms as tidy, very clean and fresh-smelling with modern touches and comfortable furnishings. Some guests describe the hotel as very clean and well-maintained overall, noting that everything met their expectations in terms of cleanliness.
However, there are sporadic concerns about certain areas not being up to standard. Some criticisms include dirty bathrooms, stained carpets and a dated look in some rooms. Issues such as a dirty pool, old iron leaking water and occasional lapses in housekeeping services were also mentioned.
Despite these occasional setbacks, the majority of reviews praise the cleanliness of the rooms and common areas, suggesting a generally positive experience for guests staying at this hotel.
The guest reviews for Omni Atlanta Hotel at Centennial Park frequently highlight the exceptional quality of the staff with numerous mentions of their friendliness, helpfulness and professionalism. Many guests specifically praised the front desk, valet and concierge staff for their courteous and accommodating demeanor. Several staff members, such as Mr. Curtis, DJ, Shelly, Kevin, Ciera, Cheryl and Anthony, received high accolades for going above and beyond in their service, ensuring guests had a pleasant experience.
However, the reviews also indicate some inconsistencies with occasional mentions of unfriendly or inattentive service, particularly in the housekeeping department and sporadically at the front desk. Despite these isolated incidents, the majority of the feedback suggests that guests felt warmly welcomed and well taken care of during their stay. The staff's commitment to providing excellent customer service left a positive impression on many, contributing significantly to the overall enjoyable experience at the hotel.
Guests of Omni Atlanta Hotel at Centennial Park have had mixed experiences with the hotel's wifi. While some guests found the wifi service to work well, the majority expressed dissatisfaction, particularly with the free wifi option which was often slow and unreliable. Many reviews highlighted that wifi was not included in the room rate and was limited to just one device, leading to additional costs for accessing the internet. Some guests had to pay extra for a secure or faster connection, which they felt was unreasonable after already spending a significant amount on their stay. Furthermore, those on work trips experienced inconvenience due to spotty wifi or outright non-functioning service throughout the weekend. The consensus suggests that the hotel could improve by offering more reliable and inclusive wifi access without additional charges.
The pool at the Omni Atlanta Hotel at Centennial Park has been a point of contention for guests with frequent closures and maintenance issues. Visitors have expressed disappointment over the pool and hot tub being consistently unavailable due to renovations, overcrowding or other reasons. The cleanliness and size of the pool have also been highlighted as areas needing improvement. Despite being advertised, the pool and hot tub jets often do not function, leading to unmet expectations. Additionally, access has been restricted due to pandemic-related measures.
Guests at the Omni Atlanta Hotel at Centennial Park generally found the parking situation challenging on several fronts. Most notably, valet parking was the only option provided with no self-parking available, which some guests found inconvenient. They frequently mentioned high fees with costs ranging from $40 to $60 per night, describing these as very pricey and adding significantly to the overall expense of their stay.
Additionally, many reviews highlighted issues with the organization and efficiency of the valet service. Long wait times, sometimes up to an hour, were common complaints, especially during busy periods when local events were taking place. The process of retrieving cars could also be frustrating due to slow service and inadequate staffing.
Despite these concerns, some guests appreciated the convenience of having parking available, albeit with a steep price. However, the overall sentiment towards parking at the hotel leaned heavily towards dissatisfaction due to high costs, limited options and operational inefficiencies. The combination of these factors made parking a recurring point of contention among guests.
The Omni Atlanta Hotel at Centennial Park offers a convenient and enjoyable experience for families visiting the city. Guests appreciated the hotel's close proximity to key attractions such as the aquarium, Coca Cola museum and Statefarm Arena, making it easy to plan outings with children. The facility itself caters well to families with many noting the perfect views for kids, particularly while watching games. Thoughtful touches from the staff, such as birthday surprises, contributed to the positive family atmosphere. The safe surroundings and clean environment further enhance the relaxing and family-friendly vibe of the hotel, making it an excellent choice for a wonderful family vacation.
Omni Atlanta Hotel at Centennial Park offers a spacious and visually appealing stay with stunning views from the rooms. Centrally located, the hotel boasts beautiful and gorgeous aesthetics that enhance the overall experience. The service consistently receives high marks, particularly the exceptional assistance at the front desk. Guests often highlight the hotel's amazing customer service, setting it apart from other accommodations. Despite some issues with room cleanliness and occasional rude incidents, many find the overall stay at the Omni Atlanta to be a standout experience compared to other one to five-star hotels across the country.
Location Show Map
Location
Surrounded by numerous dining options and entertainment venues, the hotel’s location is regarded as perfect for exploring the city. Its central position makes it easy for guests to access food, entertainment and many of Atlanta's top attractions on foot. The views from the rooms are stunning, adding an extra layer of enjoyment to the stay.
Guests also appreciate the easy access to public transport options like the Marta and the overall safety and convenience of the area. Whether in town for a concert, a game or a business meeting, the Omni Atlanta Hotel provides an excellent base with all the amenities to make a stay comfortable and memorable.
Overall, the location shines through as a standout feature, consistently delivering on accessibility and proximity to key sites and events in downtown Atlanta.
Breakfast
However, numerous reviews expressed dissatisfaction mainly due to the high prices and the lack of value for money. Guests frequently noted that breakfast was not included in their stay with additional charges that seemed excessive to many. Instances of cold or undercooked food further contributed to the negative impressions. Despite the tasty offerings, the perceived costliness and occasional issues with food quality have left some guests feeling the overall breakfast experience could be improved.
Dinner
However, the dining experience is marred by several negative aspects. Numerous reviewers pointed out that the restaurants often faced staffing issues, leading to long waits and limited hours of operation. Instances of cold and undercooked food were reported, especially regarding the buffet. Some guests noted the restaurants ran out of food during dinner hours and many dining facilities closed early, leaving late-night diners with no options. Additionally, room service issues were prevalent with many complaints about unavailability and poor food quality.
Overall, while the food quality and staff service at certain hotel restaurants were excellent, the limited operating hours, staffing constraints and frequent closures significantly impacted the overall dining experience at the Omni Atlanta Hotel at Centennial Park.
Rooms
Despite these positive aspects, some rooms are noted as being outdated with particularly aged bathrooms and decor that could use an upgrade. Issues such as unpleasant odors, poor lighting and minor maintenance problems were mentioned in a few reviews, but these didn't significantly detract from the overall positive feedback about comfort and cleanliness. The room sizes were typically recognized as generous, which added to the comfort of the stay.
The location of the hotel is often cited as a key benefit with its proximity to downtown attractions being a significant plus. However, some guests felt that the room prices were not justified by the state of the older rooms and limited amenities, such as the absence of microwaves and insufficient room service. Nonetheless, many guests appreciated the smooth check-in process and found the hotel's ambiance pleasant and neat.
In summary, while the Omni Atlanta Hotel at Centennial Park offers comfortable and clean accommodations with fantastic views and a great location, there is room for improvement in updating older rooms and enhancing in-room amenities.
Beds
Cleanliness
However, there are sporadic concerns about certain areas not being up to standard. Some criticisms include dirty bathrooms, stained carpets and a dated look in some rooms. Issues such as a dirty pool, old iron leaking water and occasional lapses in housekeeping services were also mentioned.
Despite these occasional setbacks, the majority of reviews praise the cleanliness of the rooms and common areas, suggesting a generally positive experience for guests staying at this hotel.
Staff
However, the reviews also indicate some inconsistencies with occasional mentions of unfriendly or inattentive service, particularly in the housekeeping department and sporadically at the front desk. Despite these isolated incidents, the majority of the feedback suggests that guests felt warmly welcomed and well taken care of during their stay. The staff's commitment to providing excellent customer service left a positive impression on many, contributing significantly to the overall enjoyable experience at the hotel.
Wi-Fi
Pool
Parking
Additionally, many reviews highlighted issues with the organization and efficiency of the valet service. Long wait times, sometimes up to an hour, were common complaints, especially during busy periods when local events were taking place. The process of retrieving cars could also be frustrating due to slow service and inadequate staffing.
Despite these concerns, some guests appreciated the convenience of having parking available, albeit with a steep price. However, the overall sentiment towards parking at the hotel leaned heavily towards dissatisfaction due to high costs, limited options and operational inefficiencies. The combination of these factors made parking a recurring point of contention among guests.
Family
4 Star
Yes, Omni Atlanta Hotel at Centennial Park has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Omni Atlanta Hotel at Centennial Park.
Yes, Omni Atlanta Hotel at Centennial Park welcomes dogs.
Yes, parking facilities are available at Omni Atlanta Hotel at Centennial Park.
Yes, Omni Atlanta Hotel at Centennial Park has a gym.
Location Show Map
More Options
