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Summary of reviewsQU Hotel Augsburg stands out for its strategic and convenient location, particularly advantageous for those traveling by car or using public transport. Although located in an industrial area away from the city center, easy access to major roads and nearby bus and tram stops make getting around straightforward. The hotel's proximity to the A8 motorway and attractions like the WWK Arena adds to its appeal, especially for business travelers and families.
Breakfast at QU Hotel Augsburg is a highlight, earning rave reviews for its extensive and varied selection that caters to diverse dietary needs. The buffet features fresh produce, high-quality dishes and custom-made options like omelettes, setting a high standard that often surpasses guests' expectations. The abundance and presentation, including treats like freshly squeezed orange juice and Prosecco, make it a standout feature of the hotel.
The hotel's dining experiences, when available, receive praise for quality and variety. However, inconsistent restaurant service due to occasional closures has led some guests to seek external dining options. Communication about restaurant availability needs improvement to avoid inconvenience.
Rooms at QU Hotel Augsburg are spacious and well-equipped with amenities such as kitchenettes, fridges and microwaves. While comfort and roominess are frequently appreciated, some furnishings appear dated and cleanliness standards show occasional lapses. Nonetheless, thoughtful touches like rooftop terraces and gummy bears as treats are well-received.
Cleanliness across the hotel has received mixed feedback. Many guests commend the overall tidiness and comfort, but there are recurring issues with outdated furnishings, stained carpets and occasional cleanliness lapses in the bathrooms and communal spaces.
The staff at QU Hotel Augsburg consistently receive high praise for their friendly and professional demeanor. Guests frequently highlight the welcoming atmosphere created by the attentive and accommodating staff across different areas of the hotel, including reception and the dining areas.
Wi-Fi service at the hotel is mixed with some guests experiencing stable and fast connections, while others report difficulties and inconsistencies, particularly in their rooms. Despite this, other aspects of the hotel, such as the delicious breakfast and supportive staff, keep the overall guest experience positive.
Fitness and relaxation facilities at the hotel include a small gym, a relax room with foosball, billiards and table tennis and a rooftop terrace with a sauna and jacuzzi. Though the gym equipment may need some maintenance and ventilation could be better, these facilities still offer good options for guests seeking exercise and relaxation.
Parking is another strong point at QU Hotel Augsburg with ample free options, including an underground garage. While some spaces can be tight and demand may peak at times, the overall parking situation is convenient for those arriving by car, though the lack of charging stations for electric vehicles is a noted drawback.
The hotel is notably family-friendly with spacious rooms and a host of child-centric amenities such as play areas, game rooms and a children's corner in the breakfast room. These features, combined with the accommodating staff and pet-friendly policies, make it a versatile choice for families.
Overall, guests at QU Hotel Augsburg appreciate the comfortable beds, friendly staff, extensive breakfast offerings and convenient location. Some aspects like restaurant service consistency, room updates and Wi-Fi stability could benefit from improvement, but the overall stay experience is positive, catering well to various traveler needs. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Hotel with Gym
Small Hotel
4-Star Hotel
Room Types
Double RoomThe room features satellite TV, a kitchenette, and has an en suite bathroom.
the rooms are on the street side.
Triple RoomThese rooms feature a sofa bed, only suitable for children.
Quadruple RoomThese rooms feature a bedroom and a living room with a sofa bed, only suitable for children.
Comfort Double RoomThese spacious rooms face the quiet courtyard.
King Room - Disability AccessThe double room includes a private bathroom equipped with a shower. The spacious double room offers air conditioning, a seating area, a safe deposit box, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
Location
QU Hotel Augsburg offers a strategic location, particularly convenient for those traveling by car or relying on public transport. Situated near the A8 motorway, it provides easy access to various destinations, making it an ideal choice for travelers in transit or visiting specific attractions like the WWK Arena. Public transport options are highly accessible with bus and tram stops nearby that connect directly to the city center within approximately 10 minutes.
While the hotel is located in an industrial area, not walking distance from the city center, the proximity to public transport mitigates this inconvenience. The surroundings might not be the most scenic, being next to a busy main road and some industrial establishments, but the area is complemented by nearby supermarkets and dining options.
The location is also beneficial for business travelers due to its proximity to major roads and public transport links. Guests have praised the quiet rooms at the back of the hotel, though some noise from the main road can be expected for those facing it.
Overall, QU Hotel Augsburg is well-positioned for those who prioritize accessibility and convenience over proximity to the city center, offering a practical base for both short and long stays.
Breakfast
Visitors to QU Hotel Augsburg consistently praise the breakfast, describing it as superb, extensive and varied with a wide selection of options both sweet and savory. The buffet leaves nothing to be desired, featuring fresh produce, high-quality dishes and even custom-made omelettes. Guests appreciate the balance between hot and cold dishes, including freshly squeezed orange juice and Prosecco. The breakfast earns high marks for its taste, presentation and sheer abundance, often exceeding guests' expectations and considered unparalleled even among higher-priced hotels. The value for money is also often highlighted with plentiful choices that cater to various dietary needs, such as gluten and lactose-free options. Ultimately, the breakfast experience at QU Hotel Augsburg stands out as a key highlight, enhancing the overall stay and frequently described as exceptional and extraordinary.
Dinner
QU Hotel Augsburg has a range of dining experiences that have garnered mixed reviews. On the positive side, guests have enjoyed very good dinners in a pleasant setting when the hotel's restaurant was open with many noting the quality and diversity of the cuisine. Breakfasts have been described as abundant, diverse and of high quality. However, guests who experienced a lunch at the hotel found it fantastic with dinner and brunch also receiving high praise. The restaurant is recommended for its excellent and affordable offerings.
However, the consistency of restaurant service appears to be an issue with many guests finding the restaurant and wine bar closed during their stay, often due to staff shortages or the chef being unavailable. This has led some to seek dining options outside the hotel, though these are noted to be limited and sometimes inconvenient to access. The lack of clear communication about the restaurant's availability has added to the frustration for some guests.
Overall, while the food quality at QU Hotel Augsburg is high when available, potential visitors should be prepared for possible closures and consider alternative dining plans.
Rooms
QU Hotel Augsburg offers an array of spacious and well-equipped rooms featuring amenities such as kitchenettes, fridges, microwaves and air conditioning. Guests frequently praise the ample size of both the rooms and family suites, often describing them as large, comfortable and accommodating for multiple people. Despite the generous space, several reviews indicate that the rooms and furnishings are somewhat outdated and could benefit from renovation. Cleanliness receives mixed feedback; while many guests find the rooms clean and tidy, others have noted specific instances of inadequate cleaning and signs of wear and tear.
Rooms often come with thoughtful additions like gummy bears as a treat and several rooms boast rooftop terraces with city views, adding to the appeal. However, some reviews highlight issues such as insufficient lighting, musty smells and noisy environments, especially for rooms facing the main street. On the plus side, soundproof windows effectively block out noise from the nearby Lidl.
Guests also appreciate well-maintained kitchenettes, though some report a lack of essential utensils like plates and cutlery. Despite occasional discomfort from worn-out furniture, the beds are typically described as comfortable. Overall, QU Hotel Augsburg provides a satisfactory experience with its mix of spacious rooms and useful amenities but could greatly enhance guest satisfaction with some updates and improved maintenance.
Beds
QU Hotel Augsburg shines with its reputation for comfort, particularly when it comes to its bedding. The majority of guests appreciated the hotel's comfortable beds with many referring to them as back-friendly and praising the use of high-quality mattresses. For those without back issues, the beds are described as cozy, soft and offering great sleeping comfort. Several reviews specifically mentioned the double beds and the pleasant experience they provided. Additionally, the boxspring beds received positive comments for their super comfort.
However, a few inconsistencies were highlighted. Some guests noted that in certain rooms, the mattresses were worn out or saggy, which affected their sleep quality. While many found the mattresses sufficiently firm, others found them either too hard or too soft. The pillows were a recurring point of contention, often described as flat and in need of improvement. Despite these minor setbacks, the overall consensus is that the rooms and beds at QU Hotel Augsburg generally afford a good night's rest.
Cleanliness
QU Hotel Augsburg has garnered a mix of reviews about its cleanliness with several guests highlighting its strong points. Many visitors appreciated the overall cleanliness of the hotel, describing the rooms and common areas as very clean. Regular daily cleaning, fresh towels and the cleanliness of the bathroom were frequently mentioned in positive remarks. The rooms were often noted to be spacious, comfortable and providing a pleasant stay experience.
However, there were a number of recurring issues that guests pointed out. Carpeting in both rooms and hallways appeared to be stained and in need of deep cleaning or replacement. Some bathrooms were described as outdated with occurrences of rust, mold and other cleanliness lapses. Dust and hair were occasionally found in rooms, indicating inconsistencies with the housekeeping standards. A few guests also mentioned that their rooms had an unpleasant smell, possibly from smoke or mustiness.
Beyond the rooms, some reported dirty elements in communal spaces, such as curtains and trash cans, that needed more attention. While the furniture and some facilities were functional, they also seemed worn-out and in need of updating. Despite these issues, the friendly housekeeping staff and the overall cleanness and comfort of the hotel were appreciated by many.
In summary, while QU Hotel Augsburg maintains a relatively high standard of cleanliness, there are certain areas, especially concerning older furnishings and upholstery, that need significant improvement to meet the expectations of all guests.
Staff
The staff at QU Hotel Augsburg receive overwhelming praise for their friendly and helpful demeanor. Guests frequently describe the hotel staff as very friendly, super nice and extremely accommodating. The reception team, in particular, is noted for being warm and welcoming, often greeting guests with a smile and providing exceptional service.
Many reviews specifically mention the staff's competence and professionalism, highlighting their efficiency during check-in and their attentiveness in the dining area, where they swiftly clear tables and maintain a high level of cleanliness. The breakfast staff are frequently commended for being attentive and accommodating, ensuring guests have a pleasant start to their day.
Instances of particularly memorable service are also noted, such as staff going the extra mile, responding promptly to concerns and showing genuine care and politeness. Several reviews emphasize the exceptional friendliness of the entire staff, from reception to housekeeping, contributing to a welcoming atmosphere throughout the hotel.
While there are a few mentions of less favorable experiences, such as occasional miscommunication or perceived indifference, these are vastly outnumbered by the positive remarks. Overall, the staff are celebrated for their dedication, making a significant positive impact on guests' stays at the hotel.
Wi-Fi
At QU Hotel Augsburg, the Wi-Fi experience is varied among guests. While some reviews highlight instances of fast, stable and good internet speed, others have faced significant challenges. Many guests appreciated the overall good internet, mentioning that the Wi-Fi worked well and was free of charge throughout the hotel. However, several guests reported difficulties connecting to the Wi-Fi, describing it as unstable, weak or even non-functional in their rooms. Some noted better connectivity in common areas like the hallway or reception.
Despite the mixed feedback about Wi-Fi, other aspects of the hotel received consistent praise. Guests enjoyed nice, clean and comfortable bedrooms and many highlighted the very diverse and super delicious breakfast offerings. The helpful and friendly staff also received positive comments, contributing to an overall pleasant stay. While Wi-Fi connectivity may need improvement, QU Hotel Augsburg excels in hospitality and comfort.
Gym
QU Hotel Augsburg offers guests a variety of fitness and relaxation options, emphasizing both physical and leisure activities. The gym, though small and somewhat outdated, provides cardiovascular machines, albeit with some equipment needing maintenance and better ventilation. Despite its modest size, the gym is available 24/7 and generally received positive remarks for functionality.
In addition to traditional gym equipment, the hotel features a relax room equipped with entertaining amenities like a foosball table, billiards table and table tennis, making it a great spot for unwinding after a workout. Guests also have access to fitness games which add a playful angle to exercising.
One standout feature is the hotel's rooftop terrace, which includes a sauna and a jacuzzi. These amenities are particularly praised for their relaxing ambiance and inviting atmosphere, although occasional maintenance issues like temporary closures and cleanliness concerns were noted.
Overall, while the fitness facilities may not be top-tier or extensively equipped, they serve their purpose well for guests seeking a combination of exercise and relaxation during their stay at QU Hotel Augsburg.
Parking
The QU Hotel Augsburg offers an extensive range of parking options that guests generally find convenient and hassle-free. Among the highlights are the ample free parking spaces available around the hotel, including an on-site underground garage. Guests appreciate the secure, complimentary underground parking, although some note that spaces in the garage can be tight for larger vehicles and may fill up quickly. Despite this, the combination of both outdoor and indoor parking generally ensures adequate availability. The parking facilities are considered well-organized with enough parking spaces usually available at the hotel entrance and surrounding areas.
However, there are occasional reports of limited parking spaces, especially at peak times, which can make it challenging to find a spot directly in front of the hotel. The lack of charging stations for electric and hybrid cars is also mentioned. Despite these minor issues, the abundant, free parking options make it a comfortable and convenient choice for travelers arriving by car.
Family
The QU Hotel Augsburg comes highly recommended for families looking for a comfortable stay with plenty of activities for children. The hotel features spacious family rooms, some even accommodating up to four people and includes convenient amenities such as small kitchens and air conditioning. Families with children will find the numerous child-friendly facilities particularly appealing. There are designated play areas both in the lobby and on the ground floor, equipped with board games, mini ping pong, foosball and pool tables.
Parents will appreciate the children's corner in the breakfast room, which is well-stocked with crayons, puzzles and games to keep the little ones entertained. The candy corner is another delightful touch that kids enjoyed. Despite the potential for crowded breakfast spaces during high season, the overall breakfast experience is highly rated, exceeding guests' expectations with its variety.
The family suites are notably spacious, offering large living areas and, in some cases, giant terraces for added comfort. The staff is described as friendly and particularly accommodating towards children. Additionally, the hotel allows pets, making it a versatile option for families traveling with furry friends.
Situated close to the city of Augsburg, the hotel's location is ideal for city trips with many shopping options nearby. With plenty of family bookings available and the option for kids to stay free, it's clear that QU Hotel Augsburg is designed with family needs in mind. Whether it's the well-appointed game rooms or the considerate extras like children's beds and safe play areas, the hotel ensures a pleasant stay for families of all sizes.
4 Star
The 'QU Hotel Augsburg' presents a mixed experience for its guests, particularly in relation to its four-star rating. Despite numerous mentions of the hotel being comfortable and presenting a satisfactory price-performance ratio, many reviews highlight that the establishment falls short of what is typically expected from a four-star hotel. Recurring critiques mention old and dated rooms with the hotel emanating an air of bygone glory rather than modern luxury. The amenities and furnishings do adhere to four-star standards and the breakfast often receives high praise, deemed worthy of a four-star hotel in Germany. However, other facilities such as the sauna and entrance are considered inadequate for a hotel of this rating. Overall, while there's recognition of well-maintained elements and some solid four-star characteristics, a substantial number of guests feel the hotel aligns more closely with a three-star standard.
Dog Friendly
QU Hotel Augsburg stands out as an excellent choice for travelers with dogs, providing various pet-friendly amenities and a warm welcome to all four-legged guests. The hotel is recognized for its spacious rooms, perfectly suited for those traveling with dogs. It's praised for being unapologetically dog-friendly, allowing pets in rooms and even extending a warm reception upon their arrival.
Visitors appreciate the extra efforts made, such as additional provisions for breakfast, specifically for those accompanied by their furry friends. Despite a minor inconvenience of dogs not being permitted in the restaurant for breakfast, the hotel ensures that all needs are met by offering alternatives like room service.
A nominal fee of 10 euros per night is charged for canine guests, which many find reasonable and justified given the accommodation's readiness to cater to pets. In some instances, guests mention that dogs can stay free of charge, which is a pleasant surprise for pet owners.
The hotel also offers ample parking spaces, making it easier for pet owners to travel with their pets. While there have been mentions of barking dogs in the neighborhood, the overall atmosphere is peaceful and suitable for pets.
In summary, QU Hotel Augsburg is an ideal destination for dog lovers seeking a hassle-free, comfortable stay where their pets are warmly welcomed and well-cared for.
No, QU Hotel Augsburg doesn't have any pool.
No, a spa isn't available at QU Hotel Augsburg.
Yes, QU Hotel Augsburg welcomes dogs.
Yes, parking facilities are available at QU Hotel Augsburg.