Melia Ria Hotel & Spa
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Summary of reviewsThe Melia Ria Hotel & Spa in Aveiro enjoys a prime location close to the city center and charming attractions, providing a peaceful, scenic environment with excellent access to the vibrant heart of the city. The hotel is also conveniently near the train station and offers ample parking facilities, making it a practical base for exploring the region.
One of the standout features at Melia Ria is the breakfast, celebrated for its diversity, high quality and extensive offerings that include both hot and cold options. Guests frequently highlight the delicious and well-prepared food, praising the variety catered to different dietary needs and the pleasant setting with lovely views. Dinner at the hotel's restaurant also earns commendations for its cuisine and ambiance, although some guests suggest improvements in buffet quality and service speed.
Guest rooms are often described as spacious, comfortable and clean, featuring modern facilities and lovely views, especially from upper floors. Noteworthy mentions include the high comfort of the beds and luxurious toiletries. However, some feedback points to maintenance inconsistencies such as non-functioning amenities and issues with temperature control and soundproofing.
Cleanliness is another strong point for the hotel with many guests finding the rooms and common areas exceptionally clean and well-maintained. While there are occasional notes about delayed cleaning services and minor maintenance issues, the overall sentiment remains positive.
The staff at Melia Ria Hotel & Spa receive widespread acclaim for their friendliness, professionalism and attentiveness. The reception team and other employees are frequently highlighted for their warm welcomes, efficient service and willingness to fulfill special requests, significantly enhancing the guest experience.
Wi-Fi experiences, however, are mixed with some guests praising the quick and stable connection, while others report weak signals and connectivity problems, especially in the rooms. The hotel's spa receives varied feedback, praised for its relaxing facilities and excellent services like massages, but also noted for its need for renovation and issues such as non-functioning features and limited access.
The gym is well-equipped and modern, appreciated for its cleanliness and excellent facilities, though its operating hours could be more flexible. The pool receives positive remarks for its design and hydro-massage features, but logistical challenges like mandatory reservations and cold water temperatures are occasionally mentioned.
Parking at the hotel is convenient with options including an underground garage, private parking and a free public lot nearby. Guests find parking accessibility satisfactory, although availability can be limited at times. The presence of electric vehicle charging options further adds to the convenience for those traveling with electric cars.
Overall, the Melia Ria Hotel & Spa offers a largely positive experience with excellent location, breakfast and staff service, making it a solid choice for visitors to Aveiro. However, improvements in Wi-Fi reliability, spa maintenance and certain dining and room maintenance aspects could enhance guest satisfaction further.
Categories
One of the standout features at Melia Ria is the breakfast, celebrated for its diversity, high quality and extensive offerings that include both hot and cold options. Guests frequently highlight the delicious and well-prepared food, praising the variety catered to different dietary needs and the pleasant setting with lovely views. Dinner at the hotel's restaurant also earns commendations for its cuisine and ambiance, although some guests suggest improvements in buffet quality and service speed.
Guest rooms are often described as spacious, comfortable and clean, featuring modern facilities and lovely views, especially from upper floors. Noteworthy mentions include the high comfort of the beds and luxurious toiletries. However, some feedback points to maintenance inconsistencies such as non-functioning amenities and issues with temperature control and soundproofing.
Cleanliness is another strong point for the hotel with many guests finding the rooms and common areas exceptionally clean and well-maintained. While there are occasional notes about delayed cleaning services and minor maintenance issues, the overall sentiment remains positive.
The staff at Melia Ria Hotel & Spa receive widespread acclaim for their friendliness, professionalism and attentiveness. The reception team and other employees are frequently highlighted for their warm welcomes, efficient service and willingness to fulfill special requests, significantly enhancing the guest experience.
Wi-Fi experiences, however, are mixed with some guests praising the quick and stable connection, while others report weak signals and connectivity problems, especially in the rooms. The hotel's spa receives varied feedback, praised for its relaxing facilities and excellent services like massages, but also noted for its need for renovation and issues such as non-functioning features and limited access.
The gym is well-equipped and modern, appreciated for its cleanliness and excellent facilities, though its operating hours could be more flexible. The pool receives positive remarks for its design and hydro-massage features, but logistical challenges like mandatory reservations and cold water temperatures are occasionally mentioned.
Parking at the hotel is convenient with options including an underground garage, private parking and a free public lot nearby. Guests find parking accessibility satisfactory, although availability can be limited at times. The presence of electric vehicle charging options further adds to the convenience for those traveling with electric cars.
Overall, the Melia Ria Hotel & Spa offers a largely positive experience with excellent location, breakfast and staff service, making it a solid choice for visitors to Aveiro. However, improvements in Wi-Fi reliability, spa maintenance and certain dining and room maintenance aspects could enhance guest satisfaction further.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
About Melia Ria Hotel & Spa
License: 700
Guest Reviews
Location
Breakfast
Many reviews emphasize the hearty and plentiful nature of the breakfast with terms like exceptional, exquisite and superb frequently highlighted. The quality of the food is consistently noted with terms like high-quality, delicious and well-prepared appearing regularly in guest feedback. The breakfast setting also adds to the positive experience, as many guests enjoy a lovely view of the canal or lake while dining, enhancing the overall atmosphere.
Despite the overwhelmingly positive feedback, a few guests pointed out areas for improvement, such as the need for more natural juice options and a better variety of fruits and vegetables. Some reviews also noted that the breakfast area can get crowded, requiring guests to book their breakfast time in advance, which may not be ideal for everyone.
Overall, the breakfast at Melia Ria Hotel & Spa is a well-regarded aspect of the stay, celebrated for its variety, quality and the scenic views it offers. Whether enjoying a wide selection from the buffet or a la carte options, guests generally find the breakfast experience satisfying and are likely to recommend it to others.
Dinner
Numerous guests mention the good service and the attentiveness and friendliness of the staff, although there are occasional remarks about slow service and communication issues. The restaurant's location and ambiance have been positively noted, contributing to the dining experience.
However, some guests have pointed out areas for improvement. These include reports of subpar dishes, especially concerning the buffet, which were sometimes cold or lacking in expected quality. There were also critiques about the limited menu options and the high prices of meals. Instances of poor service and disorganization, especially during busy times, were also mentioned.
Overall, while the Melia Ria Hotel & Spa's dining options are generally well-regarded, there are a few areas that could benefit from improvement to consistently meet guests' expectations.
Rooms
However, there are mentions of inconsistent room maintenance and occasional outdated decor. A few guests noted issues with amenities such as non-functioning TVs, broken shower heads and clogged drains. Room temperatures were frequently cited as being too hot with limited control over air conditioning exacerbating the situation.
Room cleaning practices received mixed reviews with some guests praising the cleanliness while others experienced delays or insufficient attention to detail. Noise was another common concern with some rooms lacking adequate soundproofing and experiencing disturbance from outside noise or nearby rooms.
Despite these drawbacks, many guests found the rooms' overall comfort and space to be quite satisfactory, along with the modern, clean aesthetics and luxurious toiletries provided. The hotel's location and friendly staff further contributed to a generally positive experience.
Beds
However, a significant number of guests expressed dissatisfaction with the beds, citing issues such as hard mattresses, discomfort from feeling the springs and problems with the pillows. Some mattresses were labeled as too firm, causing back pain and an uncomfortable sleeping experience. There were reports of beds being noisy due to plastic covers and discomfort from mattress toppers that made guests sweat.
Additionally, some accommodations featured double beds that were merely two single beds pushed together, which did not meet the comfort expectations for some guests. The variability in bed comfort seems to suggest that while many can expect a restful night's sleep, others might find room for improvement in terms of mattress and pillow quality.
Cleanliness
However, some reviews did indicate inconsistencies in the cleaning services. Issues such as rooms not being cleaned on time, inadequately cleaned bathrooms and occasional dust on furniture were mentioned. Instances of poor maintenance, such as mold in bathroom silicone joints and clogged bathtubs, were also highlighted.
Despite these drawbacks, the general consensus favors the hotel's cleanliness with many guests feeling satisfied with the clean and modern aesthetics of the rooms and amenities. The staff's friendliness and attentiveness further contributed to a positive experience for visitors. Overall, Melia Ria Hotel & Spa offers a comfortable and clean stay, though room for improvement in housekeeping practices remains.
Staff
The general sentiment towards the hotel's employees spans from the pleasant and courteous housekeeping staff to the professional and expert restaurant team, ensuring guests feel well-cared-for in every corner of the hotel. Many reviews mention the high level of customer service and express satisfaction with the staff's ability to handle special requests, such as providing adjoining rooms for celebrations or additional amenities for pets.
Despite a few mentions of understaffing and occasional slow service, the overarching consensus is overwhelmingly positive. The staff's notable traits include their kindness, helpfulness and the genuine care they show for guests. Even with some minor organizational hiccups, the employees' dedication to making guests' experiences pleasant shines through, as seen in commendations for their proactive nature and readiness to offer assistance.
In summary, the staff at Melia Ria Hotel & Spa contribute significantly to the hotel's high reputation with their friendliness and professional service leaving a lasting impression on guests.
Wi-Fi
Spa
Despite these positives, there are concerns about the spa's overall condition. Numerous guests noted that the spa area is small, outdated and in need of renovation. Specific issues mentioned include non-functioning jacuzzi jets, cold water, a lack of cleanliness, poor lighting and noisy environments. The facilities, including the whirlpool and saunas, sometimes fail to meet guest expectations due to operational and aesthetic shortcomings.
Accessibility to the spa requires careful planning as reservations are necessary and there are often additional charges for its use. Some found the process of booking uncomfortable and noted crowded conditions at times. Additionally, the limited spa usage and session time restraints were also points of contention.
Overall, while the Melia Ria Hotel & Spa offers some memorable and beneficial features, it falls short in several areas, which could impact the full relaxation experience for guests seeking a more well-maintained and expansive spa environment.
Gym
Pool
However, several reviews mention logistical challenges. The pool requires a reservation to manage crowding, which can make access complicated and sometimes limited. Additionally, wearing a swimming cap is mandatory, which guests must purchase if they do not bring their own. While some find the indoor pool big and beautiful, others feel it is very small and the water is often noted as being cold.
The cleanliness of the changing rooms and the occasional non-functioning features also drew some criticism. Despite these issues, many guests still regard the pool experience at Melia Ria positively, especially appreciating the pool's proximity to the center and the overall spa facilities.
Parking
Guests appreciate the ease of parking with numerous spaces available, including paid parking options within the hotel's facilities. However, some reviews mention that parking can occasionally fill up and the public lot in front, while free and convenient, might not be suitable during rainy seasons due to its dirt surface.
Overall, parking at Melia Ria Hotel & Spa is generally well-received with many guests highlighting its convenience and accessibility.
EV charging stations
Family
The spa and pool facilities are well-suited for family use and the hotel even offers children's swimming lessons, ensuring that the little ones stay entertained and active. The quality and variety of the breakfast add to the hotel's appeal, making mornings enjoyable for both children and adults.
The exceptional and attentive staff contribute significantly to the overall experience, ensuring that families are well taken care of throughout their stay. Bruno, a member of the staff, is particularly noted for his friendly and attentive nature.
While the hotel provides a wide range of family-friendly amenities, such as family rooms and free bikes for two hours, there are occasional hiccups—such as delays in room cleaning and some minor inconveniences with room configurations. Despite these rare issues, the general consensus among guests is that the hotel offers good quality for the price.
The overall ambiance of Melia Ria Hotel & Spa is welcoming and accommodating, making it a great choice for family travel. Whether it's the children's activities, the thoughtful amenities or the kindness of the staff, families tend to leave happy and eager to return.
Nightlife
4 Star
Frequent points of criticism include outdated facilities, lack of hot water and an unacceptable breakfast that does not align with the expectations for a four-star establishment. The spa service, particularly the heated pool, received negative feedback due to its shared use for swimming lessons, which detracted from the relaxation experience.
Despite these issues, some guests did appreciate the quality and service provided, describing the hotel as fitting the image of a four-star property. However, overall sentiment indicates a need for enhancements in amenities and service consistency to fully live up to its four-star classification.
Business
Business travelers find the hotel to be a great place for work-related stays, though some mention the potential for noise inside and the busy breakfast restaurant during business hours. While the organization of conferences may need improvement and a lack of printed information about hotel services is noted, the overall environment and service offerings make it suitable for both business and leisure. The staff’s attention is commendable within the context of service provided, despite some comments about a general lack of sympathy from certain employees. For those attending conferences or needing a solid base for business activities, Melia Ria Hotel & Spa is evidently a favorable option.
Accessible
Heated Pool
Indoor Pool
However, the pool is not exclusively for hotel guests and tends to be used for swimming lessons as well, which might limit availability. Furthermore, guests must register for pool access and schedule their usage in advance with mandatory bathing caps adding a layer of formality to the experience. Despite these logistical considerations, visitors appreciate the opportunity to enjoy a private hour of leisure in such a pleasant setting. Overall, the indoor pool and spa at Melia Ria enhance the hotel's appeal, making it a favored spot for relaxation amidst the central water garden cityscape.
Romantic
The spa treatments are particularly praised for their romantic feel with one couple noting the beautiful, foam-filled bathtub as a highlight. Romantic dinners here also come highly recommended, contributing to the overall intimate atmosphere of the hotel. Although there was a mention of a slightly incomplete experience for one guest, most of the feedback points to the hotel excelling in creating romantic moments that guests cherish. In summary, Melia Ria Hotel & Spa stands out as a top choice for those looking to celebrate love in a serene and special setting.
Dog Friendly
Despite the high cost associated with bringing pets, the majority of pet owners find the hotel's facilities and services efficient and satisfactory. The availability of pet-friendly amenities and the hotel's considerate approach towards animals make it a favorable choice for those traveling with their furry companions. The general consensus points to Melia Ria Hotel & Spa as an ideal destination for both relaxation and pet-friendly accommodation.
Yes, Melia Ria Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Melia Ria Hotel & Spa.
Yes, Melia Ria Hotel & Spa welcomes dogs.
Yes, parking facilities are available at Melia Ria Hotel & Spa.
Yes, Melia Ria Hotel & Spa has a gym.
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