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Summary of reviewsGrand Hotel Irpinia & Family SPA is highly regarded for its exceptional location, providing convenient access to key travel routes, attractions and the Napoli football stadium. Guests appreciate its strategic positioning near the highway and its proximity to shopping areas and the city center, making it an optimal choice for travelers.
The hotel's breakfast receives mixed reviews, yet many guests commend the rich, varied options, which include fresh products, high-quality non-industrial items and mouth-watering pastries. The dining experience by the pool and the overall breakfast value for money are also appreciated.
Rooms at the hotel are often praised for their spaciousness, cleanliness and modern yet cozy design. Many guests enjoy the large, comfortable accommodations with spacious balconies. However, some rooms appear dated and improvements, such as updating furnishings and bathrooms, are suggested to enhance the overall guest experience.
Cleanliness is a notable strength of the Grand Hotel Irpinia & Family SPA with many guests highlighting the impeccably clean rooms and inviting atmosphere. Despite occasional reports of dirty rooms and some neglected areas like the dining room, the hotel generally impresses with its clean and comfortable facilities.
The staff at the hotel are consistently praised for their exceptional friendliness, attentiveness and professionalism. Guests appreciate the warm welcomes and helpful nature of the team, which contributes significantly to an enjoyable stay despite occasional lapses in service.
The spa at the hotel provides excellent value for money and is often described as a welcoming and enjoyable facility, although some logistical issues, such as sporadic closures and the absence of certain services, have been noted.
The pool is a standout feature, widely appreciated for its beauty and relaxing atmosphere. Guests enjoy the outdoor area with sun loungers, a pool bar and a whirlpool bench. While access comes with a fee, the pool remains a highly praised amenity.
Overall, Grand Hotel Irpinia & Family SPA offers a clean, well-located and comfortable experience, bolstered by friendly staff and delightful amenities like the pool and spa. Show more
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Categories
Hotel with Spa
Guests staying at this hotel will have the opportunity to enjoy its spa facilities, the sauna and the massages, spending the most relaxing and enjoyable vacation.
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Single RoomWith a balcony and free WiFi, this air-conditioned and allergy-free room features a flat-screen TV with pay-per-view and satellite channels.
Junior SuiteWith a small living room and a balcony, this air-conditioned and allergy-free suite features free WiFi and a flat-screen TV with pay-per-view and satellite channels.
Executive SuiteBoasting a hot tub and living room with dining and seating area, this spacious suite features air conditioning, and a flat-screen TV with pay-per-view and satellite channels. Free WiFi is included.
Deluxe Double Room with ShowerWith a balcony and free WiFi, this air-conditioned and allergy-free room features a flat-screen TV with pay-per-view and satellite channels.
Standard Triple RoomWith a balcony and free WiFi, this air-conditioned and allergy-free room features a flat-screen TV with pay-per-view and satellite channels.
Standard Quadruple RoomWith a balcony and free WiFi, this air-conditioned and allergy-free room features a flat-screen TV with pay-per-view and satellite channels.
Deluxe Junior SuiteWith a hydromassage shower and a furnished terrace, this air-conditioned suite has a minibar, a living area with a sofa, free WiFi and a satellite flat-screen TV. The private bathroom includes a hairdryer and free toiletries.
Budget Double RoomThis double room features air conditioning, satellite TV and free WiFi.
Deluxe Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Superior Double or Twin Room with Pool ViewThe spacious twin/double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Small Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Double or Twin Room with Spa AccessWith balcony and free WiFi, this air-conditioned room features a seating area, a satellite flat-screen TV, and a private bathroom with shower, hairdryer and bathrobes.
Room rates include free access to the spa.
Deluxe Suite with Spa BathThis room features a hot tub, air conditioning, flat-screen TV with pay-per-view and satellite channels, free WiFi and living room with dining and seating area.
Suite with Hot TubThe hot tub and sauna are the standout features of this suite. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 1 bed.
King Suite with Spa BathThis suite's standout features are the hot tub and spa bath. This spacious suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels soundproof walls and a terrace. The unit offers 3 beds.
Deluxe Double or Twin Room with Pool AccessThis twin/double room has a balcony, electric kettle and tea/coffee maker.
This room will allow you to access the outdoor pools from 15:00 to 18:00 on the day of arrival with reserved deck chairs and pool towels included.
Studio with Spa BathThe hot tub is a top feature of this suite. This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
King Room with Spa BathThis double room features a hot tub and a spa bath. The spacious double room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
About Grand hotel irpinia & Family SPA
License: IT064049A1ZGV473C9
Guest Reviews
7.3
Good
Location
Grand Hotel Irpinia & Family SPA enjoys an exceptional location, highly praised for its proximity to key travel routes and attractions. Guests repeatedly highlight its convenience, emphasizing its proximity to the highway and how it's situated just 300 meters from the exit. This makes it an optimal choice for travelers looking to stay near the Napoli football stadium and engage in shopping activities. The location is also deemed ideal for those wanting quick access to the center, which is just a short 5-minute drive away. With such strategic positioning, the hotel stands out as a top choice for its accessibility and convenience.
Breakfast
The breakfast at Grand Hotel Irpinia & Family SPA garners mixed feedback from guests. On the positive side, many highlight the great, rich and varied breakfast options, including fresh products, high-quality non-industrial items, excellent poolside dining and mouth-watering pastries. The hearty and good breakfast offerings are also appreciated alongside the simple but fresh food service. Some guests commend the excellent value for money and the good restaurant service.
However, not all experiences are as glowing. Criticisms include the lack of fresh orange juice, sparse buffet options, unappetizing hot food and the inconvenience of items running out by 9 AM despite breakfast service extending to 10 AM. Dirty tables and inadequate buffet refilling add to the disappointments. Some guests feel the breakfast does not meet the standards of a 4-star hotel, describing it as basic or even poor. Despite these issues, others appreciate the overall breakfast experience, highlighting the diverse selection offered.
Rooms
The rooms at Grand Hotel Irpinia & Family SPA offer a variety of experiences for guests. Many reviews highlighted the spaciousness and cleanliness as standout features with comfortable, welcoming accommodations. Guests appreciated the modernity and simplicity of the design, describing rooms as cozy and well-kept. Several rooms were noted for their large size and beautiful, spacious balconies, which added to the comfort.
However, some areas could benefit from improvements. A few guests mentioned that certain rooms appeared dated and in need of renovation with furnishings that seemed haphazardly put together. The showers, in particular, were often described as small and some rooms that didn’t overlook the pool were noted to be dark. Occasionally, there were mentions of rooms needing better care in terms of furnishings and isolated complaints regarding cleanliness like rusty tables and stained chairs.
Overall, while many guests enjoyed their stay, appreciating the clean and spacious rooms, the hotel could enhance the guest experience by addressing the noted areas for improvement.
Cleanliness
Renowned for its cleanliness and welcoming atmosphere, the Grand Hotel Irpinia & Family SPA offers guests a modern and comfortable experience. Many visitors highlight the immaculately clean, comfortable rooms, describing them as tidy with modern fixtures and very nice bathrooms. The overall structure of the hotel receives praise for being clean and inviting, contributing to a positive stay.
However, not all feedback is consistently positive. Some guests have noted issues, such as reports of dirty rooms and instances of black mould. Specific areas, like the dining room, have been criticized for their cleanliness with some guests mentioning dirty breakfast tables and neglected conditions.
Despite these occasional setbacks, the hotel generally impresses with its clean facilities, newly renovated premises and modern aesthetic. The poolside breakfast and convenient location just off the highway add to its appeal, making it a solid choice for many travelers seeking comfort and ease.
Staff
At 'Grand Hotel Irpinia & Family SPA', guests consistently praise the hotel's staff for their exceptional friendliness and attentiveness. Visitors often remark on the warm welcome they receive with staff described as both kind and courteous. The professionalism of the team shines through, particularly in their quick responses to any issues and their helpful nature. Reception may not be open around the clock, but the overall experience remains positive thanks to the dedicated and available staff. Both the morning and evening dining experiences are enhanced by the staff's pleasant demeanor and attentive service, despite occasional lapses in clearing and serving drinks. There are a few reports of slower service and isolated incidents of unprofessional behavior, but these are exceptions rather than the norm. Overall, the staff at 'Grand Hotel Irpinia & Family SPA' contribute significantly to an enjoyable stay with their kindness, professionalism and readiness to assist.
Spa
The spa at Grand Hotel Irpinia & Family SPA offers great value for money and is described as very welcoming, adding to the hotel's charm. Guests have appreciated the nice spa facility, often highlighting its excellence. However, some visitors faced issues with the spa being closed despite the lifting of Covid restrictions and mentioned the absence of certain services. On the whole, while the spa receives high praise for its quality and enjoyment, a few logistical concerns have been noted. Additionally, the opportunity to enjoy dinner at the outdoor restaurant by the pool further enhances the overall experience at the hotel.
Pool
The pool at Grand Hotel Irpinia & Family SPA stands out as the main leisure facility, described by guests as exceptionally good and very pleasant. Visitors can enjoy a beautiful outdoor area complete with sun loungers and a pool bar, enhancing the overall relaxation experience. The pool also features a whirlpool area with a bench, adding an extra touch of luxury. However, it's important to note that access to the pool comes with a fee of 45€ per couple per day and guests may need a valid reason for access. Despite these conditions, the pool remains a highly praised amenity.
Yes, Grand hotel irpinia & Family SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Grand hotel irpinia & Family SPA.
Yes, Grand hotel irpinia & Family SPA welcomes dogs.
Yes, parking facilities are available at Grand hotel irpinia & Family SPA.