To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf any mobility disability
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms Please specify: the accommodation is built in one level without steps
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?Yes
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in all rooms
In the rooms, does the toilet have support handrails?Yes, in all rooms
Are wheelchairs offered to guests who do not come with their own?Yes, for free
Is there anything that you would like to highlight, add or clarify? .Electric bed with 5 different positions – support handles.
.The swimming pool is specifically constructed to provide a safe and enjoyable experience for people with special needs. For convenience, there is the I-SWIM lift. There is also an area in the pool where guests can enjoy the benefits of a relaxing whirlpool.
.Any additional medical equipment can be provided upon request.
Answers last updated by Aksos Suites Accessible Accommodation
Apartment where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 00:00 - Check-out: 00:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer single-serve options instead of buffets for breakfast? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
"Health First" certification issued by the Hellenic Chamber of Hotels / Ministry of Tourism in Greece
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? no
Has the hotel closed during the pandemic? No
Additional Information: "Aksos Suites" is a new complex consisting of four apartments inside the complex. Each apartment has its own entrance, ensuring contactless check-in/check-out, without the hotel's main entrance doors, no signage in lobbies, no distancing markers.
Answers last updated by Aksos Suites Accessible Accommodation
One-Bedroom Apartment - Disability AccessOpening to a terrace with Agia Lake views, this air-conditioned and tastefully decorated apartment comes with a separate bedroom. It consists of a seating area with flat-screen TV and a kitchenette with hobs and a dining table. Free WiFi is provided.
Please note that this room type is also accessible to people with mobility limitations.
One-Bedroom Apartment with Lake ViewOpening to a terrace with Agia Lake views, this air-conditioned and tastefully decorated apartment comes with a separate bedroom. It consists of a seating area with flat-screen TV and a kitchenette fully equipped with hobs and a dining table. Free WiFi is provided.
About Aksos Suites Accessible Accommodation
License: 1042K91003049701
Guest Reviews
9.4
Excellent
Yes, Aksos Suites Accessible Accommodation has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Aksos Suites Accessible Accommodation.
No, Aksos Suites Accessible Accommodation doesn't allow dogs.
Yes, parking facilities are available at Aksos Suites Accessible Accommodation. For more information, read the answers to the Parking questionnaire
No, Aksos Suites Accessible Accommodation doesn't have a gym.