Azille43.26340900,
2.69868300,
La Résidence Du Château De Jouarres, Hameau De Jouarres(Show on Map)
8.2
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsLa Résidence du Château de Jouarres is a highly praised retreat, offering guests a serene and picturesque setting near Carcassonne. It is strategically located amidst vineyards and the scenic Canal du Midi, serving as an ideal base for exploring nearby sites, including famous landmarks and tourist spots like Narbonne. The tranquil environment, complemented by a large park and a delightful swimming pool, makes it a perfect getaway for relaxation.
The spacious and well-equipped apartments cater to families and groups, offering great value and comfort with clean and functional spaces. Though there are some minor issues such as the lack of air conditioning and the occasional high temperatures, the accommodations are generally well-regarded. The friendly and attentive staff, known for their warmth and helpfulness, significantly contribute to the pleasant stay.
Facilities such as the large pool and recreational amenities, including sports setups and shaded woods for table tennis, enhance the enjoyable experience. Despite this, the breakfast service has received mixed reviews with some guests finding it simplistic and not quite up to the expected standards. Dinner options were also varied with some guests enjoying special events like wine tastings, while others found the limited and primarily fast-food offerings less satisfactory.
On the cleanliness front, while many guests appreciate the spotless conditions and well-organized spaces, there are notable mentions of dusty floors and areas that need better maintenance. However, the friendly staff's efforts in providing a welcoming and supportive environment often mitigate these concerns.
The residence offers free WiFi, which works well in common areas but can be inconsistent in other parts of the property. The parking experience is highly praised for its ample, secure and convenient facilities. The dog-friendly environment with large parks and nearby walking trails, makes it an ideal spot for those traveling with pets.
Overall, La Résidence du Château de Jouarres is noted for its excellent location, tranquil atmosphere, spacious accommodations and superb facilities. It is a favored spot for couples, families and adventure enthusiasts seeking a comfortable and relaxing retreat. Show more
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Categories
Aparthotel with EV Charging Stations
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Parking
EV charging stations
Cheap Aparthotel
Accessible Aparthotel
3-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
StudioNote that some of our Studio are equipped with a 140cm bed instead of two single beds.
One Bedroom Apartment With CabinNote that the second bedroom is a cabin separated from corridor by a blackout curtain.
Three-Bedroom Apartment (8 Adults)Please note that the fourth bedroom is a sleeping area separated from corridor by a blackout curtain.
Two-Bedroom Apartment (5 Adults)Please note that the third bedroom is a sleeping area separated from corridor by a blackout curtain.
Studio - Disability AccessMeals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious studio provides a private entrance, a tea and coffee maker, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Apartment with MezzanineNote that the Second Bedroom is a Mezzanine.
Three-Bedroom Apartment (6 Adults)Note that the third bedroom is a sleeping area separated from corridor by a blackout curtain.
Guest Reviews
8.2
Very Good
Location
Located in a serene and picturesque setting, 'La Résidence du Château de Jouarres' offers a superb retreat near Carcassonne. Positioned strategically for exploring equidistant sites, this charming chateau and spacious cottages provide an ideal base for visits and hikes. The surroundings are beautifully adorned with vineyards and situated directly on the scenic Canal du Midi, enhancing its allure.
The tranquil environment ensures a peaceful stay, complemented by a large park and a delightful swimming pool, great for relaxation. The site's proximity to famous Cathar landmarks and tourist spots like Narbonne further elevates its appeal, making it perfect for day trips and sightseeing.
Guests have praised the spacious and well-equipped apartments, combined with a friendly welcome and efficient check-in process. The large pool and recreational facilities, including sports amenities and shaded woods for table tennis, add to the enjoyable experience. The establishment also boasts a family-oriented atmosphere within a converted old farm and château compound.
The location, set amidst the vineyards and close to the Canal du Midi, provides a calm and refreshing retreat, ideal for those looking to disconnect from the hustle and bustle of city life. It's conveniently situated for exploring surrounding villages, beaches and other unusual, beautiful places in the area.
Overall, 'La Résidence du Château de Jouarres' is praised for its excellent location, tranquil environment and superb facilities, making it a favored spot for couples, families and adventure enthusiasts alike.
Breakfast
At La Résidence du Château de Jouarres, breakfast experiences have been mixed according to guest reviews. Some guests found the food at the snack bar to be awesome and appreciated the excellent fresh baguette provided, suggesting an enjoyable and simple start to their day. However, several guests felt the breakfast offerings were too simplistic and not up to the standard they expected for the price they paid, describing the service as mediocre and disappointing. The breakfast service appears to occasionally fall short of readiness by the scheduled time, leaving some guests feeling let down. Others mentioned a preference for more substantial options than just pastries and noted that breakfast options were sometimes limited or unavailable. Given these experiences, some guests recommended nearby bars for breakfast instead. Overall, while there are positive remarks about the quality of specific breakfast items, there seems to be a consensus that the overall service and variety need improvement to meet guests' expectations.
Dinner
Guests at La Résidence du Château de Jouarres shared varied experiences regarding the dinner options available. While some enjoyed a wine tasting and food truck event during their stay, others noted that the snack bar's dinner offerings were somewhat limited and primarily consisted of fast food without many healthy options. The convenience aspect was mixed, as the nearby "Super U" with its gas station was appreciated, but the unavailability of a sandwich service and the inconvenience to town for evening meals were seen as drawbacks. Additionally, the communication about dining options appeared to be an issue with guests mentioning the lack of advance notice for the pizza truck menu and a canceled Creole meal. Despite some disappointing meals and high bar prices, patrons did discover a great restaurant experience in the area, adding a positive note to their overall dining experience.
Rooms
La Résidence du Château de Jouarres offers remarkably spacious accommodations with a variety of room types and configurations, making it a versatile choice for families and groups. Many guests appreciate the cleanliness and comfort, particularly highlighting the well-made beds and generally well-equipped kitchens. The large apartments often come with terraces providing pleasant views, which enhance the overall experience.
While the lack of air conditioning and occasional high temperatures are noted drawbacks, the accommodations are described as a good base for exploring the surrounding area. Families find great value in the spacious apartments, which are ideal for children and outdoor activities. The staff receives positive mentions for their friendliness, contributing to a comfortable stay.
Some rooms feature unique arrangements, such as elevated beds and partially separated bedrooms, which some guests may find less convenient. Nevertheless, the overall feedback points to comfortable, functional lodgings with great potential for longer stays, despite minor issues like the absence of extra blankets and sponges for dishwashing.
In summary, La Résidence du Château de Jouarres combines generous space, cleanliness and practicality, albeit with some furnishing limitations and temperature control challenges, making it a solid choice for budget-conscious travelers seeking a comfortable, self-catering experience.
Beds
La Résidence du Château de Jouarres offers guests a spacious and comfortable stay in their well-sized apartments and studios. Many visitors found the beds to be comfortable, contributing to their overall satisfaction with the apartment's comfort. The bedding itself received positive remarks for being comfortable and satisfactory. However, several reviews highlighted that the mattresses are generally on the harder side with a few guests finding them particularly firm to the point of discomfort. There were some mentions of the pillows being small and uncomfortable for a few. Despite these concerns, the overall cleanliness of the bedding was noted, although there were occasional issues with bedding protectors and hairs on the cushions. Guests appreciated the friendly staff, although they were not frequently present.
Cleanliness
At 'La Résidence du Château de Jouarres,' guest reviews present a mixed picture regarding the cleanliness of the accommodations. While some guests praised the spotless conditions upon arrival and remarked on the clean and well-organized spaces, others pointed out significant cleanliness issues that need addressing.
Positive comments highlight the overall clean and functional nature of the accommodations with some guests noting the excellent quality of bedding and equipment. Friendly staff and a serene environment also contributed to a pleasant stay for some. Special mentions were given for neatly prepared apartments with folded towels and the cleanliness of the pool area.
On the downside, numerous reviews mentioned dusty floors, cobwebs and dirty walls both in rooms and common areas. Specific issues such as dirty floors, unclean terraces and broken appliances were recurrent themes. Some guests reported inadequate cleaning of dishes and kitchen areas. The lack of thorough cleaning and maintenance detracted from the overall experience for a number of visitors with many pointing out that cleaning needed significant improvement throughout the residence.
Despite the picturesque charm and tranquil environment, the mixed reviews suggest that while many aspects of cleanliness are commendable, there is substantial room for improvement in maintaining consistent hygiene and addressing maintenance issues throughout the property.
Staff
The staff at La Résidence du Château de Jouarres receive overwhelmingly positive feedback from guests. Descriptions of the team range from lovely, friendly and attentive to professional, informative and extremely helpful. Reception staff, in particular, are frequently praised for their warmth, kindness and the excellent service they provide. Names like Bruce and Colette are highlighted for their outstanding hospitality and useful advice on local activities.
Guests appreciate the consistent smiles and the welcoming nature of the entire team, both at the pool and reception, which significantly contributes to a pleasant stay. The staff's ability to make guests feel cared for, coupled with their top-notch handling of requests and efficient, customer-oriented service, is highly commended. The specific mention of a man running the snack bar exuding professionalism stands out among the reviews.
The setting with its remarkable vineyard location and well-maintained pool, adds to the charm, bolstered by the friendly and helpful demeanor of the staff. Furthermore, the accommodation's comfort and the good value for money are accentuated by the outstanding staff, who go out of their way to assist, whether it's offering bottles of water or moving guests to more suitable apartments.
This strong emphasis on a warm reception, attentiveness and the array of helpful tips they provide makes the staff at La Résidence du Château de Jouarres a significant highlight of the guests' experiences.
Wi-Fi
La Résidence du Château de Jouarres offers free WiFi, which many guests appreciate. The connection generally works well, particularly around the reception area. However, some visitors note that the WiFi signal can be weak or inconsistent in certain parts of the residence and there's no WiFi in the apartments themselves. Despite these minor inconveniences, the availability of free WiFi remains a positive feature for many guests.
Pool
Nestled within beautiful grounds, La Résidence du Château de Jouarres offers a charming, well-maintained pool area that garners much praise from its guests. The spacious, 180 m2 pool is particularly inviting, providing a welcome respite after a day of sightseeing or cycling. Visitors appreciate the tranquil, calm atmosphere surrounding the pool, which is surrounded by pleasant gardens and outdoor spaces perfect for relaxation.
The poolside area is complemented by a snack bar and friendly staff, enhancing the overall experience. While it can get crowded during high season, the off-peak times offer a serene environment ideal for lounging. Children enjoy their time here as well with a dedicated mini club and a small pool catering to the younger guests.
Some reviews indicate a need for more loungers and a desire for slightly warmer pool temperatures, but these minor critiques do not overshadow the overwhelmingly positive feedback. The pool is praised for its impeccable maintenance and accessibility, staying open until 9 PM for those looking to unwind in the evening. The surrounding park and additional facilities, such as a play area and exercise circuit, further add to the appeal, making the pool and its setting a favorite among visitors seeking both relaxation and recreational activities.
Parking
'La Résidence du Château de Jouarres' offers a commendable parking experience, frequently praised for its ample and secure facilities. Guests appreciate the convenience of private parking within a gated courtyard, ensuring both security and peace of mind. The parking area is spacious and free of charge, accommodating all visitors comfortably.
Many reviews highlight the ease of access to parking with spaces close to the rooms, allowing for straightforward unloading and loading of luggage. This proximity adds an element of convenience greatly valued by guests. Overall, the parking at 'La Résidence du Château de Jouarres' receives positive feedback, contributing significantly to an enjoyable and hassle-free stay.
3 Star
La Résidence du Château de Jouarres is a lovely place to stay, offering spacious and comfortable studios set within a charming outdoor environment. Guests consistently praise the excellent price-quality ratio, highlighting the unbeatable value for money. While there are some areas that could benefit from a little investment, the overall experience remains positive. However, some feel that the equipment in the apartments does not quite meet the standards expected of a 3-star establishment. It's also important to note that the residence operates as a holiday home, which means that amenities such as towels, hairdryers, toilet paper and dishwasher tablets are not provided and must be purchased separately. Despite these minor inconveniences, the place is very well regarded in almost all other aspects, making it a solid choice for travelers.
Outdoor Pool
La Résidence du Château de Jouarres boasts a large and pleasant outdoor pool, frequently described as lovely and nice by the guests. The pool area is well-maintained and complemented by a pool bar with friendly staff, enhancing the overall experience. A safe swimming environment is provided within a gated complex and guests also benefit from a nearby barbecue area. While generally enjoyable, the pool can become overcrowded and noisy during the high season. Nonetheless, it is an attractive feature of the hotel, well-appreciated by visitors.
Dog Friendly
La Résidence du Château de Jouarres offers a welcoming environment for pet owners, featuring a large park and wooded surroundings that are perfect for walking dogs. The residence's proximity to the Canal du Midi provides access to delightful trails, making it an ideal spot for those traveling with their furry companions. The establishment is noted for being both family and pet-friendly with accommodating and helpful staff to ensure a pleasant stay. Despite the presence of dogs, the area remains calm, enhancing the overall tranquility of the setting.
Yes, La Résidence du Château de Jouarres has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Résidence du Château de Jouarres.
Yes, La Résidence du Château de Jouarres welcomes dogs.
Yes, parking facilities are available at La Résidence du Château de Jouarres.
No, La Résidence du Château de Jouarres doesn't have a gym.