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Summary of reviewsHotel Bad Emser Hof in the picturesque town of Bad Ems offers a delightful stay characterized by its top-notch location, excellent dining options, comfortable accommodations and welcoming atmosphere. Situated beside the serene Lahn River, guests enjoy breathtaking views and the convenience of being within walking distance of local attractions, hiking trails, cafes and restaurants.
The hotel's breakfast is widely regarded for its variety and cozy ambiance with many guests appreciating the delicious and abundant options, especially the freshly prepared egg dishes and good coffee. Though there are occasional criticisms, most guests start their day on a positive note here. Dinner at the onsite Italian restaurant, Estragon, receives high praise for its superb food, cozy ambiance and excellent service, making it a must-try for visitors.
Rooms at Bad Emser Hof are spacious, clean and well-appointed with many featuring balconies and modern furnishings. The hotel's allergy-friendly considerations and various room types cater well to families and specific needs. Guests particularly enjoy the comfortable beds and cozy atmosphere, although some find the beds too soft. While occasional cleanliness issues are noted, the overall impression remains positive with well-maintained common areas.
The friendly and helpful staff significantly enhance the hotel experience, often going above and beyond for guests. While there are minor instances of less favorable interactions, the overall service is consistently welcoming and supportive.
Wi-Fi access throughout the hotel is generally reliable and fast, contributing positively to guests' stays. The spa facilities, particularly the sauna area, are highly praised for their modern setup, relaxing ambiance and cleanliness, further adding to the hotel's appeal.
Parking at the hotel can be challenging with limited spaces directly available, often requiring guests to use nearby paid options. Despite this inconvenience, the central location compensates for ease of exploring the town by foot.
Family travelers find the hotel accommodating with spacious rooms suited for children and flexible arrangements for extra beds. Minor fees apply for baby travel beds, but the overall environment supports a family-friendly stay.
Overall, Hotel Bad Emser Hof provides a comfortable and charming three-star experience, enhanced by its excellent location, quality dining, spacious rooms and friendly service. While some facilities may appear dated, the consistent satisfaction from guests highlights its appeal as a great option for both relaxation and adventure in Bad Ems. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Parking
3-Star Hotel
Room Types
Comfort Single RoomThis single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.
Standard Double RoomThis quiet, double room has a balcony and satellite TV. Free coffee/tea making facilities are offered. The room is on the mountain-side of the property.
SuiteThis suite offers a separate bedroom as well as a living area featuring a minibar and complimentary hot drinks facilities.
It also has a private roof terrace boasting scenic views of Bad Ems.
Deluxe Double RoomThe spacious double room offers a minibar, a tea and coffee maker, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Family Room with BalconyThe spacious family room offers a tea and coffee maker, a seating area, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 3 beds.
Budget Double RoomThis double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 1 bed.
Double Room with BalconyThis double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with river views. The unit offers 1 bed.
Family StudioThis family room features a tea and coffee maker, heating, a flat-screen TV with satellite channels and an inner courtyard view.
Deluxe Family RoomThis family room has a tea and coffee maker, heating and a flat-screen TV with satellite channels.
Guest Reviews
7.6
Good
Location
Nestled in the picturesque town of Bad Ems, Hotel Bad Emser Hof enjoys an exceptional location that guests find immensely convenient and appealing. Situated right beside the serene Lahn River, the hotel offers breathtaking views that enhance any stay. The central positioning means that almost everything, including the spa district, thermal baths and the main train station, is within walking distance. This makes it an ideal base for exploring the charming surroundings, be it by foot or public transport. Nature lovers will appreciate its proximity to numerous hiking trails, providing the perfect starting point for outdoor adventures.
The tranquil yet central setting ensures a peaceful atmosphere while remaining close to the heart of the city, brimming with cafes, restaurants and local attractions. Many guests specifically praise the beautiful rooftop terrace that offers sweeping views over the river and the town. The top-notch location pairs well with the hotel's modern rooms and friendly staff, creating a delightful experience for visitors. Whether it's the beautiful riverside views, the easy accessibility to local spots or the overall charm and tranquility, Hotel Bad Emser Hof's enviable location remains one of its standout features, making it a favored choice for travelers seeking both relaxation and adventure in Bad Ems.
Breakfast
Bad Emser Hof boasts a well-regarded breakfast experience, praised for its variety and quality. Many guests have found the breakfast to be excellent, delicious and abundant, often highlighting the wide selection available at the buffet. The breakfast room itself also garners positive mentions due to its cozy atmosphere and beautiful views of the Lahn River, adding to the overall dining experience. Freshly prepared egg dishes and good coffee further enhance the morning meal.
However, not all feedback is uniformly positive. Some guests have noted issues such as slow replenishment of items, limited vegetarian or vegan options and occasional lapses in freshness. Despite these criticisms, the general consensus leans toward satisfaction with the majority of guests enjoying a tasty and varied start to their day.
Dinner
The dining experience at Bad Emser Hof is notably enhanced by the presence of a highly praised Italian restaurant, Estragon, located within or near the hotel premises. Guests frequently commend the restaurant's tasty and delicious food, describing the pizza and other dishes as superbly delicious. The Italian restaurant, often characterized as cozy and with a nice ambiance, is easily accessible from the hotel, making it a convenient dining option. Visitors commonly highlight the excellent service and overall quality of the restaurant, recommending it highly. Despite one mention of less customer-friendly service, the general consensus is overwhelmingly positive with many describing it as a well-visited and very good restaurant. Dining at Estragon seems to be a must-try experience when staying at Bad Emser Hof.
Rooms
The rooms at Bad Emser Hof are highly praised for their spaciousness and cleanliness. Many guests enjoyed large, well-appointed rooms, some with balconies offering splendid views of the Lahn River. Modern furnishings and tasteful decor add to the comfort of the stay with sizable bathrooms that often feature bathtubs. Several rooms are noted for being cozy and quiet, especially those on higher floors or facing the back, albeit some back-facing rooms are reported to be dark.
Families and guests with specific needs appreciated the allergy-friendly considerations and the availability of family rooms with ample space. Beds were widely regarded as comfortable, contributing to a restful experience. Some rooms have been newly renovated, enhancing the overall appeal, although few guests mentioned that parts of the hotel might need further updates, particularly the lighting and some outdated bathroom fixtures.
The addition of tea and coffee facilities in the rooms was a welcome touch for many reviewers, adding to the overall convenience. While some rooms have balconies or terraces, allowing guests to enjoy the fresh air and views, others noted minor issues like cleanliness or maintenance, which did not significantly detract from their stay.
The hotel's excellent location further enhances its attractiveness with many points of interest within walking distance. Overall, the spacious, comfortable and well-furnished rooms at Bad Emser Hof make for a pleasant stay, appealing to a wide range of guests.
Beds
The beds at Bad Emser Hof present a mixed experience for guests. Many reviews highlight that the beds are very comfortable with some guests remarking on the good comfort and soft mattresses. However, there is a notable consistency in feedback mentioning that the mattresses and beds are too soft with some guests experiencing minor back pain due to the softness and sagging. Several reviews point out that the double beds consist of two single beds pushed together, which can be impractical for couples as the mattresses often slip apart, creating a gap. While some guests found the beds to be a bit saggy or outdated, others appreciated the clean and comfortable arrangements. Overall, the beds offer a decent level of comfort but might not meet everyone’s personal preference, especially for those who prefer firmer support.
Cleanliness
Bad Emser Hof receives a mix of reviews regarding its cleanliness with many guests praising the hotel for being "nice," "clean," and "comfortable." Numerous comments highlight rooms that are very clean, tidy and comfortable. The breakfast room and hallways often receive positive remarks for their cleanliness, contributing to an overall impression of a well-maintained establishment in central Bad Ems.
However, the feedback is not without its criticisms. Some guests have reported issues such as dust in corners, unclean floors, mold in shower grout and old, discolored shower curtains. Additionally, carpets in some rooms have been described as smelly and giving off an impression of uncleanliness. A few reviews note specific lapses, like cobweb remnants and dirt in corners, which suggest that while general standards are met, there are occasional inconsistencies.
Overall, the hotel's cleanliness is generally well-regarded, particularly in main areas and for its cozy, comfortable rooms. Yet, there are opportunities for improvement, specifically in thoroughness and attention to detail in some areas of room maintenance. Guests looking for a centrally located, comfortable stay may find it fits their needs well, provided they are not overly sensitive to occasional lapses in detailed cleaning.
Staff
The staff at Bad Emser Hof are repeatedly praised for their friendliness and helpfulness, creating a welcoming atmosphere for guests. Many reviews highlight the personable and polite nature of the staff, including the receptionists who are often described as accommodating and devoted to guest needs. Specific staff members, such as those managing the breakfast service, are frequently noted for their exceptional friendliness and attentiveness.
Guests repeatedly mention the staff's willingness to go above and beyond, often helping with various requests and providing support promptly and efficiently. Both older and younger staff members have received positive feedback, reflecting a consistent standard of service across the team. The attitude and demeanor of the staff contribute significantly to the overall cozy atmosphere of the hotel, especially during breakfast.
However, there have been occasional mentions of less favorable experiences, such as reception staff being described as cold or scattered at times. Some guests noted issues with staffing availability and efficiency, especially during check-in or regarding specific procedural queries. Despite these isolated incidents, the general sentiment towards the staff at Bad Emser Hof remains overwhelmingly positive with most visitors enjoying a friendly and supportive service.
Wi-Fi
The Wi-Fi experience at Bad Emser Hof generally receives favorable comments. Guests appreciate the good Wi-Fi quality, noting it works well and fast in both rooms and public areas. The connection is often described as reliable and top-notch, contributing positively to the overall stay. However, a few guests mentioned that the internet connection could be better and noted instances of weak coverage in specific areas. Overall, the Wi-Fi at Bad Emser Hof is satisfactory for most guests, providing consistent and speedy service throughout the hotel.
Spa
At Bad Emser Hof, the spa facilities have made quite an impression on guests. The sauna area receives consistent praise for its quality and relaxing ambiance. Guests describe it as spacious, modern and well-equipped with specific mentions of a Finnish sauna that boasts a panoramic window, adding an extra touch of relaxation and enjoyment. The free use of the sauna after a bike ride is particularly appreciated, enhancing the overall relaxation experience.
The sauna area is often highlighted as a key feature with many guests finding it to be a perfect spot for unwinding. Reviews underline the cleanliness of the spa amenities, which contributes to the pleasant and restful atmosphere. Despite occasional mentions of limited access and difficulty in booking the sauna, the overall feedback remains overwhelmingly positive.
In addition to the sauna, the rooftop terrace garners admiration for its beautiful views and serves as an attractive relaxation spot. The central location and practical parking options add to the convenience, making the spa experience at Bad Emser Hof all the more enjoyable.
Parking
The parking situation at Bad Emser Hof receives a mix of feedback from guests. Many find the parking options limited and some mention the lack of hotel-owned parking spaces. Guests often have to use a nearby parking garage, which comes at an additional cost, although it is sometimes described as being reasonably priced compared to street parking. There are a few guest parking spaces available directly in front of the hotel, but they are limited and often subject to charges during weekdays. Some reviews highlight the availability of complimentary parking spaces at a distance, such as on the other side of the Lahn river. Despite a few options for parking near the hotel, guests often find the situation challenging and expensive.
Family
Bad Emser Hof stands out as a highly family-friendly hotel with rooms well-suited for those traveling with children. The hotel offers spacious family rooms, which are great for short stays and can comfortably accommodate a family of four. These rooms are designed with a family atmosphere in mind and include amenities such as kitchenettes.
The hotel staff are flexible and accommodating, making it easy to add an extra bed if needed. Many reviewers highlight the convenience of having family suites available and the hotel’s devotion to meeting the needs of children is evident.
Although there is an additional charge for baby travel beds and extra child beds, guests appreciate the overall family-friendly environment of the hotel. Coupled with good breakfast offerings, the Bad Emser Hof proves to be an excellent choice for families looking for a comfortable and accommodating stay.
3 Star
Hotel Bad Emser Hof offers visitors a comfortable experience, aligning well with its three-star rating. The hotel is touted as one of the more charming options in the area for its category. Guests have noted a five-star atmosphere and superior 3-star quality, indicating a pleasant and welcoming ambiance. The accommodations meet the typical three-star standards with rooms and facilities that correspond to what is expected at this level. Though some find the facilities slightly outdated, they still provide the necessary comfort for an enjoyable stay.
The breakfast offerings have received mixed reviews, being described as both basic and average for a three-star establishment. However, despite this, the overall service maintains a consistent three-star classification with guests suggesting it could easily fit a 3-star superior rating. The hotel is considered great for a bed and breakfast experience, providing guests with a classic and satisfactory three-star service that aligns with moderate pricing expectations.
No, Bad Emser Hof doesn't have any pool.
Yes, a spa is available at Bad Emser Hof.
No, Bad Emser Hof doesn't allow dogs.
Yes, parking facilities are available at Bad Emser Hof.