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Grand Hotel Duca D'Este

Tivoli Terme , Via Nazionale Tiburtina 330 (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Hotel Duca D'Este in Tivoli Terme is well-regarded for its strategic and accessible location, making it easy for guests to explore nearby historical sites and enjoy seamless trips to Rome. The hotel serves as an ideal rest stop for travelers across Italy, offering a tranquil environment with convenient parking and essential nearby amenities.

Guests generally appreciate the breakfast, which offers a varied European buffet that caters to diverse tastes, although there are occasional concerns about the organization and the consistency of quality. Dinner experiences, especially poolside, are highly praised for their ambiance and quality of food, despite minor suggestions for improving the a la carte menu.

The rooms offer spacious, clean and comfortable accommodations with suites receiving special commendation for their soundproofing and thoughtful details. However, some aspects of the decor and furniture appear outdated with occasional issues such as small showers and old bedding mentioned.

Cleanliness is a notable strength of the hotel with consistently well-maintained rooms and facilities. The spa is another highlight, featuring modern, beautifully equipped amenities that provide a relaxing retreat. The outdoor pool is admired for its large size, cleanliness and pleasant atmosphere, complemented by excellent bar service.

The hotel staff stands out for their friendliness and professionalism, contributing to a welcoming environment. They are noted for their helpfulness and willingness to accommodate special requests, although a few instances of less favorable interactions were reported.

Parking is convenient and secure, adding to the overall ease of stay. While the quality of the beds received mixed reviews with some guests experiencing discomfort due to old mattresses, others found them satisfactory.

Although some areas fall short of four-star expectations, particularly regarding updates and certain amenities, the Grand Hotel Duca D'Este holds potential with its strong points in location, cleanliness and staff hospitality. With targeted improvements, the hotel could fully align with its four-star designation, offering an enhanced experience for guests.
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Hotel for Honeymoon

Hotel with Spa

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Outdoor Pool

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EV charging stations

Accessible Hotel

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4-Star Hotel

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Room Types

Standard Double Room Classic-style room with satellite TV, air conditioning and a minibar. Free WiFi is offered.

Junior Suite Classic-style room with satellite TV, air conditioning and a minibar. WiFi free. The private bathroom comes with a spa bath and a shower.

Suite Spacious suite with lounge and hydromassage bath.

Standard Twin Room Classic-style room with satellite TV, air conditioning and a minibar. WiFi free.

Quadruple Room Classic-style room with satellite TV, air conditioning and a minibar. WiFi free. The private bathroom comes with a spa bath and a shower.

Triple Room Classic-style room with satellite TV, air conditioning and a minibar. WiFi free. The private bathroom comes with a spa bath and a shower.

Single Room Featuring free toiletries, this single room includes a private bathroom with a walk-in shower, a bath or a shower and a bidet. The single room features air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Superior Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a minibar and a seating area. The unit offers 1 bed.

About Grand Hotel Duca D'Este

License: IT058104A1XSVMYFNF

Guest Reviews

7.8

Good

Location

The Grand Hotel Duca D'Este boasts a strategic and commendable location in Tivoli Terme, offering easy and convenient access to multiple destinations. Positioned just outside the hustle and bustle of Rome's center, the hotel is comfortably reachable by train, making trips to Rome seamless and stress-free. With its proximity to the motorway, it is an excellent stop for those traveling across Italy, whether from north to south or vice versa, providing an ideal place for relaxation with its wellness center.

The hotel is a great base for those keen on exploring the historical monuments of Tivoli, such as Villa Adriana and Hadrian's Villa with both being easily accessible. The location is also favorable for visitors attending family events in Tivoli. Those traveling by car will appreciate the easy access and parking availability. Peace and quiet are ensured with rooms designed to offer tranquility despite the hotel's imposing structure and close proximity to necessary amenities like supermarkets and the train station, which is only a 10-minute walk away.

Breakfast

The breakfast at Grand Hotel Duca D'Este receives mixed reviews. Many guests appreciate the excellent, plentiful and very diverse options that cater to a variety of tastes with some specifically praising the friendly staff and the high quality of the products. The standard European buffet offers good, varied choices that satisfied most guests. However, some found the selection to be limited and criticized the overall quality. A few guests experienced disorganization and noted that the breakfast area could be depressing. There are mentions of room for improvement, particularly with the need to request replenishments at the savory buffet. Despite these drawdowns, it remains a highlight for many, making for an overall positive but slightly inconsistent experience.

Dinner

At Grand Hotel Duca D'Este, the restaurant is generally praised, especially for its outstanding ambiance and the excellent dinners served by skilled and friendly chefs. Guests commonly highlight the very good food available both for dinner and breakfast with the dinner experience by the pool being particularly notable. While the overall quality of food is appreciated, there are a few suggestions for improvement, particularly with the a la carte dinner, which some feel could be enhanced considering the costs. Additionally, the occasional smell of chlorine from the nearby pool has been mentioned. Nonetheless, the positive aspects of the dining experience at this hotel clearly stand out for most visitors.

Rooms

Grand Hotel Duca D'Este offers a mixed experience with its rooms, drawing attention to both comfort and areas in need of improvement. Guests frequently note the rooms are spacious and provide a welcoming ambiance with highlights such as clean environments, comfortable beds and well-furnished interiors. Suites and junior suites received commendations for their spaciousness and thoughtful details, providing an enhanced stay experience with soundproofing unlike anything guests have experienced before.

However, the decor and furniture are described as somewhat outdated with some rooms featuring old carpets and worn-out bed linens and towels. A few guests mentioned small showers and dark rooms with occasional malfunctions in power outlets. Others pointed out the subpar ventilation in some of the more dated rooms, impacting the overall comfort.

Despite some rooms feeling a bit dated, the hotel ensures that the essential comforts are met, offering relatively spacious and clean rooms. The addition of amenities, such as bathrooms with bathtubs, beautiful chairs and convenient parking, contribute positively to the overall stay. Plus, proximity to a well-liked restaurant adds to the appeal, making Grand Hotel Duca D'Este a cozy, if somewhat old-fashioned, choice for travelers.

Beds

Guests at the Grand Hotel Duca D'Este have provided mixed reviews regarding the quality of the beds. While some described their beds as very comfortable, others found them quite disappointing for a four-star establishment. A recurring issue noted by several guests was the presence of old and saggy mattresses, which created a curved effect in the middle, causing discomfort. Some guests specifically mentioned that these deformed mattresses led to them rolling into the center of the bed. Additionally, there were comments about worn-out bedding, further detracting from the overall sleeping experience. Overall, while a few found the beds comfortable, a significant number of guests expressed dissatisfaction with the bed quality.

Cleanliness

Grand Hotel Duca D'Este consistently impresses with its dedication to cleanliness. Guests frequently highlight the hotel's excellent cleanliness standards, noting well-maintained, clean and comfortable rooms. The facility as a whole is described as large and meticulously managed with a strong emphasis on attention to detail. Hotel areas, including the beautiful spa, are kept very clean, ensuring a pleasant experience for visitors. The rooms and bathrooms receive thorough cleaning with clean sheets changed daily, contributing to a comfortable stay. While there were minor suggestions for improvement, the overall feedback lauds the hotel for its clean and tidy accommodations, making it a peaceful retreat for guests.

Staff

The staff at Grand Hotel Duca D'Este consistently receives high praise for their friendliness and helpfulness. Guests often highlight the kind and attentive nature of the team with many noting their professionalism and courteous demeanor. The staff at the reception stands out for being particularly pleasant with guests frequently mentioning their wonderful and helpful assistance. Additionally, the restaurant service is commended for its excellence.

While there are a few mentions of unhelpful or unprofessional behavior, the overwhelming sentiment is positive. The staff's willingness to accommodate special requests, such as allowing early access to the pool, further enhances the overall guest experience. Their cheerful and patient attitude adds to the warm and welcoming atmosphere of the hotel, making it a preferred choice for many travelers.

Spa

The spa at the Grand Hotel Duca D'Este receives significant praise for its modern and beautifully equipped facilities. Guests noted the spa as a delightful discovery, perfect for relaxing after a long day with special mentions of its welcoming atmosphere and exceptional thermal baths. The presence of a Jacuzzi adds to the appeal, while skilled masseuses enhance the overall experience. The spa's connection to the property is convenient and the friendly staff at the pool contribute to a pleasant visit. However, some guests were unclear about the pricing details provided by Booking.

Pool

The Grand Hotel Duca D'Este boasts a stunning and beautiful outdoor pool that consistently impresses guests. Visitors appreciate the pool's large size, making it ideal for both leisurely swims and engaging in sports activities. The pool area is described as very clean and well-maintained, contributing to an overall pleasant and enjoyable atmosphere. Adding to the appeal, there is a nice bar service available poolside, enhancing the experience with refreshments. Although there are a few comments about higher costs for indoor facilities and occasional issues with cleanliness, the overwhelming consensus portrays the outdoor pool as a lovely and inviting feature of the hotel. Guests looking for a relaxing swim or a beautiful spot to unwind will find the pool at Grand Hotel Duca D'Este a noteworthy highlight.

Parking

The Grand Hotel Duca D'Este offers a highly convenient parking experience with plenty of spacious, secure and monitored parking spaces available right by the hotel. Guests appreciate the ample and free parking facilities, ensuring easy access. The hotel boasts a beautiful garden and a nice swimming pool, complemented by very kind and accommodating staff. Inside, the rooms benefit from good soundproofing and guests enjoy a super delicious breakfast. Although the building shows its age and the location might not be ideal for everyone, the overall amenities and parking ease make it a notable choice for travelers.

4 Star

The Grand Hotel Duca D'Este appears to garner mixed feelings about its four-star rating. Although the hotel manages to meet basic expectations, there are notable areas requiring improvement. Guests highlighted that the hotel feels outdated and lacks the finesse typically associated with a four-star establishment. The furnishings were often described as inadequate for the rating. Cleanliness of the rooms meets the minimum standard, aligning with the type of standard European buffet breakfast offered - serviceable, yet nothing exceptional. Some guests pointed out that certain amenities should be complimentary in a four-star hotel. Additionally, the limited hours of the bar and high prices contribute to the sentiment that the experience does not quite live up to four-star expectations. Despite these issues, visitors believe that with some updates and better training for employees, the Grand Hotel Duca D'Este has the potential to truly earn its namesake and rating.

Yes, Grand Hotel Duca D'Este has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Grand Hotel Duca D'Este.

No, Grand Hotel Duca D'Este doesn't allow dogs.

Yes, parking facilities are available at Grand Hotel Duca D'Este.

Yes, Grand Hotel Duca D'Este has a gym.

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