Imperial Hotel&Spa - Baile Olanesti

Baile Olanesti 45.20378900, 24.23858900 , Aleea Trandafirilor (Show on Map)


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Summary of reviewsImperial Hotel&Spa in Baile Olanesti, located in the heart of the resort, is celebrated for its exceptional location near the central park and springs. Guests enjoy easy access to picturesque surroundings and various facilities such as a spa, children's playground and breakfast services. The spacious, clean accommodations, coupled with stunning views and a serene environment, create a memorable experience for both couples and families.

The breakfast service garners high praise, described as rich, varied and abundant, catering to diverse tastes with a well-organized layout. The availability of a continental breakfast further enhances the dining experience. Despite occasional comments about the repeated menu and minor issues, the consensus highlights the breakfast as very good to excellent, complemented by friendly staff and tasteful decor.

Dinner experiences are mixed with many guests enjoying the delicious cuisine and commendable chef, mentioning great-tasting food and particularly good desserts. However, there are instances of dissatisfaction regarding the quality and preparation of some dishes, along with disturbances from the restaurant manager's loud presence. While food quality can be inconsistent, the restaurant's visual appeal remains a strong point.

The rooms consistently receive praise for their cleanliness, spaciousness and tasteful decor, featuring modern amenities like new appliances and smart TVs. However, some guests note issues with sound insulation and occasional variability in room size. Nevertheless, the overall sentiment reflects satisfaction with the rooms' quality, comfort and cleanliness.

Cleanliness stands out as a defining feature of the hotel with guests noting the spotless condition of all facilities, from the pool area to the rooms and exterior. Despite minor issues such as a noisy cleaning team and an isolated incident involving a hair clump, the hotel maintains high hygiene standards, appreciated especially during the pandemic.

Staff feedback is generally positive with many guests highlighting the friendly, kind and professional nature of the team, particularly at the reception. However, some criticism involves insufficient staff, language barriers and occasional unfriendliness. Despite these areas needing improvement, the overall guest experience is enhanced by the attentive and sociable staff.

The hotel's spa is a standout feature, impressing guests with its spacious, clean and elegantly designed area, offering a range of facilities suitable for all ages. Despite some mentions of pool cleanliness needing attention, the diverse wellness options and well-maintained environment make the spa a highlight of the stay.

The pool facilities offer a range of experiences with guests appreciating the variety, including a big pool at the top, a saltwater pool and a children's pool. While some issues with pool temperature and accessibility are noted, many guests enjoy the multiple pool options available.

Overall, Imperial Hotel&Spa in Baile Olanesti provides a well-rounded and pleasant stay with its excellent location, comfortable rooms, high standards of cleanliness and impressive spa facilities, making it a favored destination for many visitors.
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Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Hotel with Parking

Accessible Hotel

Small Hotel

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Deluxe Double Room This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 1 bed.

Superior King Room This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 1 bed.

Standard Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as mountain views. The unit offers 1 bed.

Apartment with Terrace The hot tub is the standout feature of this apartment. This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a terrace with mountain views, this apartment also features air conditioning and a flat-screen TV with satellite channels. The unit has 2 beds.

Guest Reviews
Location
Imperial Hotel&Spa in Baile Olanesti boasts an exceptional location, right in the heart of the resort, nestled next to the central park and close to the springs. This central position allows guests to enjoy the picturesque and tranquil surroundings while having easy access to various facilities, including a spa, children's playground and breakfast services. The hotel offers stunning views from the rooms and the area’s beauty is accentuated by the quiet and serene environment. Visitors appreciate the spacious and clean accommodations as well as the beautiful scenery. Overall, couples and families alike find their stays at this centrally located hotel both pleasant and memorable.

Breakfast
The breakfast at Imperial Hotel&Spa in Baile Olanesti receives predominantly positive feedback from guests. With descriptors such as rich, varied and abundant, it caters to a wide array of tastes, ensuring most visitors find something they enjoy. The term diverse frequently appears, underlining the extensive selection of both food and pastries. Guests appreciate the well-organized layout, contributing to a pleasant dining experience.

Special mentions highlight the breakfast as being very good to excellent with some reviews even describing it as extraordinary and amazing. Despite some comments about the repeated menu and occasional queues for certain items like pancakes, the overall sentiment leans toward satisfaction. The availability of a continental type breakfast adds to the variety. Although a minority of guests noted issues such as old food or insufficient pastries, the general consensus acknowledges the breakfast as plentiful and self-sufficient.

The positive remarks about the friendly staff and tasteful decor further enhance the breakfast experience, making it a notable aspect of staying at the Imperial Hotel&Spa.

Dinner
Imperial Hotel&Spa in Baile Olanesti offers mixed experiences when it comes to dining. While many guests praise the restaurant and commend the chef for the delicious cuisine, highlighting the very good food and a solid selection of dishes for lunch and dinner, others express significant dissatisfaction. Positive remarks mention the food tasting great with particularly good desserts at times, though some have encountered issues such as frozen desserts or rancid olive oil. On the downside, a number of guests noted poor quality of some à la carte dishes and overall poor culinary experiences with some describing the cuisine as deplorable. Instances of excessively oily dishes and subpar food quality have been reported. Additionally, the atmosphere in the restaurant can be marred by the restaurant manager's loud presence. This mixed feedback suggests inconsistency in the dining experience at this otherwise visually appealing and centrally located hotel.

Rooms
Imperial Hotel&Spa in Baile Olanesti offers rooms that are consistently praised for their cleanliness and tasteful decor. Guests appreciate the spaciousness of the rooms, often highlighting their large size and the beautiful, well-thought-out design of the bedrooms. Many note the comfort provided by new furniture and modern bathrooms, adding to the overall positive experience. The rooms come equipped with new appliances and smart TVs, ensuring modern conveniences are at hand. Cleanliness is a standout feature, frequently mentioned by guests as a notable aspect of their stay.

However, sound insulation in the rooms appears to be lacking, which could affect overall comfort. There are also instances where the room size did not meet guest expectations, indicating some variability in room dimensions. Despite these occasional issues, the majority of reviews reflect satisfaction with the room quality at Imperial Hotel&Spa with many guests enjoying the spacious, comfortable and well-furnished accommodations.

Cleanliness
Imperial Hotel&Spa - Baile Olanesti is praised for its exceptional levels of cleanliness with numerous reviews highlighting the spotless condition of the rooms and all hotel facilities. Guests have noted that everything is extremely clean, from the pool area to the restaurant and the exterior facilities are well-maintained. The hotel is described as having exemplary cleanliness with impeccable sanitation practices in place, particularly appreciated during the pandemic. This impressive standard of cleanliness is consistent throughout all areas of the hotel, making it one of the cleanest many guests have stayed in. However, there were minor mentions of the cleaning team being somewhat insistent and noisy and an instance of a hair clump on the sheet was reported. Despite these minor issues, the hotel overall maintains a reputation for maintaining high standards of hygiene and cleanliness.

Staff
The staff at Imperial Hotel&Spa in Baile Olanesti received mixed reviews, but positive feedback prevails. Many guests noted the friendly and kind nature of the hotel staff, highlighting their attentiveness and sociability. There are mentions of the high professionalism of the hotel staff, particularly praising the reception team. Efficiency and friendliness are common themes in the positive reviews, suggesting that many guests felt well taken care of during their stay.

However, some reviewers pointed out areas that need improvement. A few guests found the staff to be okay but noted a lack of sufficient staff members. Specific criticisms included laziness, unfriendliness and language barriers with some staff unable to speak Romanian. There were also individual comments about negative attitudes from certain staff members, especially in the restaurant and unsatisfactory experiences with the reception.

Overall, the hotel seems to maintain a generally positive environment with its friendly and professional staff, despite some areas that need addressing to ensure a consistently excellent guest experience.

Spa
Imperial Hotel&Spa in Baile Olanesti offers an impressive spa experience that has left many guests satisfied. The spa area is spacious, clean and elegantly designed, providing a range of facilities suitable for both adults and children. The wellness center is noted for its diversity, featuring multiple options including a children's pool and a saltwater pool, making it a family-friendly destination. Guests found the water temperature to be decent and the overall environment intimate and well-maintained with proper heating. Despite mentions of the pool cleanliness needing attention, the majority of reviews highlight the spa as a standout feature of the hotel, worth visiting for its exceptional amenities and well-kept facilities.

Pool
Imperial Hotel&Spa in Baile Olanesti offers a diverse range of pool options, catering to various preferences. Guests appreciate the big pool at the top of the facility and commend the good temperature of most pools. The separate saltwater pool provides a unique experience, although it was available only part of the time. Families might find the warmth of the children's pool too intense, which could be an issue for young swimmers. While the adult pool offers colder water, some guests have found it too chilly for comfort. Additionally, the large cold water pool was less inviting due to slippery stairs. Despite some issues with accessibility and distractions from splashing children, the hotel provides multiple pool experiences that many guests enjoy.


Yes, Imperial Hotel&Spa - Baile Olanesti has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Imperial Hotel&Spa - Baile Olanesti.

No, Imperial Hotel&Spa - Baile Olanesti doesn't allow dogs.

Yes, parking facilities are available at Imperial Hotel&Spa - Baile Olanesti.

No, Imperial Hotel&Spa - Baile Olanesti doesn't have a gym.

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