InterContinental Mauritius Resort Balaclava Fort by IHG
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Summary of reviewsThe InterContinental Mauritius Resort Balaclava Fort by IHG has received mixed reviews regarding its rooms with some guests noting uncomfortable pillows and unclean bathrooms, while others appreciated the spaciousness and comfortable bedding. The views from the rooms were also a highlight. The staff, on the other hand, received mostly positive reviews with guests praising their helpfulness and professionalism with specific individuals being commended for their exceptional service. While there were a few negative reviews regarding unhelpful and disorganised staff, the positive reviews greatly outweighed the negative ones. Overall, the InterContinental Mauritius Resort Balaclava Fort is a spacious and attractive hotel with friendly and helpful staff.
Categories
Resort for Honeymoon
The hotel and its honeymoon Ocean facing room in particular will guarantee a once in a lifetime experience for couples seeking a romantic setting. They will also be spoilt for choice when it comes to dining or looking for things to do as the hotel offers many restaurants, bars, water sports, a spa and swimming pools.
Resort with Rooms With Jacuzzi / Hot-tub
Luxury Resort
Resort near Golf Courses
Beachfront Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort with Spa
Family Friendly Resort
What percentage of your guests are families? Between 50% and 90%
Family-Friendly room types:
Family rooms. Number: 40
2 bedrooms Family Ocean Facing rooms. Number: 40
Please suggest which room type a family with one child should choose and where the child will sleep:
Deluxe Ocean Facing room
Show more...Deluxe Ocean Facing room
Romantic Resort
Resort with Swimming Pool
Infinity Pool Heated Pool Panoramic View Pool Pool Swim Up Bar Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
Resort with Tennis Courts
Resort for Yoga
5-Star Resort
Resort with Infinity Pool
Resort with Outdoor Pool
Resort with Swim Up Bar
Resort with Panoramic View Pool
Resort with Heated Pool
Guest Reviews
The rooms at InterContinental Mauritius Resort Balaclava Fort by IHG have received a mixed reviews from guests. While some noted that the feather pillows were uncomfortable and the bathroom was not clean, others were impressed with the room set up, which had a separate holding area before the bed. Most guests appreciated the size of the rooms and the comfortable bedding, as well as the abundance of amenities in the bathroom. The views from the rooms were also a highlight with some overlooking the ocean. However, some guests were disappointed with the outdated furniture and the overall condition of the rooms, which they felt required renovation and repair. Despite some complaints, the hotels rooms were generally considered spacious and attractive.
In terms of staff, guests have had varying experiences at the InterContinental Mauritius Resort Balaclava Fort by IHG. However, a majority of the reviews praise the helpfulness and professionalism of the staff, from the management down to the bar team and water sports staff. The gentle nature of the Mauritians is also mentioned as a positive aspect. Specific individuals such as Yahdev in the restaurant and Ricardo in the gym, as well as Mr Ishrat, are also commended for their helpfulness. On the other hand, a few negative reviews mention unhelpful and disorganised waiters, slow front office service and terrible service overall. Despite this, the positive reviews greatly outweigh the negative ones with a special shoutout to Vimla from the restaurant staff and the pastry chef/manager. In summary, the staff at the InterContinental Mauritius Resort Balaclava Fort are generally friendly, helpful and professional with some exceptions.
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Rooms
Staff
Yes, InterContinental Mauritius Resort Balaclava Fort by IHG has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Pool Swim Up Bar, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at InterContinental Mauritius Resort Balaclava Fort by IHG.
No, InterContinental Mauritius Resort Balaclava Fort by IHG doesn't allow dogs.
Yes, parking facilities are available at InterContinental Mauritius Resort Balaclava Fort by IHG.
Yes, InterContinental Mauritius Resort Balaclava Fort by IHG has a gym.
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Hotel in Balaclava
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From $343
