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Summary of reviewsLe Cocotier is a hotel with a staff that is universally praised for their kindness, servicemindedness and friendliness. Guests have repeatedly praised the staff for their quick service and helpfulness, noting that coffee and breakfast are served in moments at your garden-side table. The staff is described as super relaxed, welcoming and friendly, providing a warm and home-like atmosphere. The hotel's local guide, Tee, is noted for showing guests great spots, while May, the cook, makes some of the best food around. Alex, the owner, takes guests to unique and amazing spots like a picturesque lake perfect for SUP boarding. Overall, the staff at Le Cocotier is attentive and will make your stay even more enjoyable. Show more
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Resort Taking Steps Towards Sustainability
Family Friendly Resort
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Family rooms. Number: 5
Quad rooms. Number: 3
6 beds family room. Number: 2
Please suggest which room type a family with one child should choose and where the child will sleep: Garden View room with one Queen size bed and one single bed.
Please suggest which room type a family with two children should choose and where the children will sleep: Garden View room with one Queen size bed and two single beds.
Please suggest which room type a family with three children should choose and where the children will sleep: Garden View room with one Queen size bed and 4 bunk beds
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Deluxe montain view room with one Queen size bed and one single bed. (No baby cots).
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Garden View room with one Queen size bed and two single beds. (No baby cots).
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Garden View room with one Queen size bed and two single beds. (No baby cots).
Is there a kids' club?No
Is there a playground?
Indoor Playground
Outdoor playground that is protected from the sun during afternoon hours (shade in summer months)
Other details: Playground in the extensive lush tropical garden. Fish ponds on the property.
Do you offer babysitting/child services?No
Additional amenities for children:
Games room
Kid meals
Farm on-site
Sport activities for kids
Is there anything that you would like to highlight, add or clarify? Outdoor activities organized for families with smaller children and teenagers. We organize great cycling tours in the peaceful surrounding valley, suitable for smaller children. We provide small frame bicycles, tag-along-trailer, baby seats, small size helmets. Lake kayak touring and SUP paddle boards trips available. Safety is our priority, over 20 years experiences running family tours in North Thailand.
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Food & Beverage Service
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Do your staff practice social distancing guidelines? Yes
Has the hotel closed during the pandemic? No
Additional Information: Small 10 rooms hotel with a huge garden and plenty of space for social distancing. Located on a private and isolated property in the countryside away from other people. Only our guests are allowed on the property.
Deluxe Double or Twin Room with Mountain ViewFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as mountain views.
Family Room with Garden ViewOffering free toiletries, this family room includes a private bathroom with a shower. The air-conditioned family room offers a flat-screen TV, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit has 3 beds.
Family Room with Garden ViewThe family room has a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. This family room features a tea and coffee maker, a safe deposit box, a TV and garden views. The unit has 4 beds.
Family Room with Garden ViewThe family room has a private bathroom, air conditioning, a private entrance, as well as a seating area with a flat-screen TV. This family room features a tea and coffee maker, a safe deposit box, a TV and garden views. The unit has 4 beds.
Guest Reviews
8.9
Excellent
Staff
Le Cocotier has a friendly and attentive staff that will make your stay even more enjoyable. Guests have repeatedly praised the staff for their quick service and helpfulness, noting that coffee and breakfast are served in moments at your garden-side table. The staff is described as super relaxed, welcoming and friendly, providing a warm and home-like atmosphere. The hotel's local guide, Tee, is noted for showing guests great spots, while May, the cook, makes some of the best food around. Guests have also mentioned Auro, who is described as sweet and Alex, the owner, who takes guests to unique and amazing spots like a picturesque lake perfect for SUP boarding. The staff and family at Le Cocotier are universally praised for their kindness, servicemindedness and friendliness.
No, Le Cocotier doesn't have any pool.
No, a spa isn't available at Le Cocotier.
No, Le Cocotier doesn't allow dogs.
Yes, parking facilities are available at Le Cocotier. For more information, read the answers to the Parking questionnaire