Banagi-2.47202800,
34.54691800,
Nyamuma Hills, Serengeti National Park(Show on Map)
9.3
Excellent
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe staff at Meliá Serengeti Lodge Member of Meliá Collection is exceptional with guests praising their kindness, helpfulness and overall excellence. They go above and beyond to ensure guests feel right at home and any issues are promptly corrected by management. English and French speakers alike can expect exceptional service in a stunning location, thanks to staff members like David, Cesar and Elias. Book your stay and experience incredible hospitality at this lodge. Show more
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Categories
Hotel with All Inclusive Packages
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 48 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Bureau Veritas
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes
Answers last updated by Meliá Serengeti Lodge Member of Meliá Collection
MELIÁ LAGOON VIEWThe spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower.
MELIÁ SAVANNAH PANORAMICThe spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower.
2-BEDROOM SUITE LAGOON VIEWBoasting a private entrance, this air-conditioned suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The spacious suite offers a minibar, a seating area, a dining area as well as a terrace with garden views. The unit has 2 beds.
2-BEDROOM SUITE SAVANNAH PANORAMICThis suite features a balcony, minibar and tile/marble floor.
Safari Experience Package includes:
•Transfers to and from Seronera Airstrip
•Half-day Game drive in a shared vehicle
•Safari picnic
•Breakfast, Lunch and Dinner at the Savannah buffer & grill
•Silver drinks package which includes a selection of drinks during stay, Safari Game drive drinks and Minibar
MELIÁ LAGOON VIEW SAFARI EXPERIENCEThis double room has a seating area, an electric kettle, and a bathrobe.
The Safari Experience Package includes:
- Transfers to and from the Seronera Air Strip
- Half-day Game Drive in a Shared Vehicle
- Safari picnic
- Breakfast, lunch, and dinner at the Savannah buffet and grill
- Drinks Package, which includes a selection of drinks during the stay, safari game drive drinks, and a minibar
MELIÁ SAVANNAH PANORAMIC SAFARI EXPERIENCEThis double room features a balcony, a private entrance, and a minibar.
The Safari Experience Package includes:
- Transfers to and from the Seronera Air Strip
- Half-day Game Drive in a Shared Vehicle
- Safari picnic
- Breakfast, lunch, and dinner at the Savannah buffet and grill
- Drinks Package, which includes a selection of drinks during the stay, safari game drive drinks, and a minibar
1-BEDROOM SUITE LAGOON VIEWBoasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this suite also offers air conditioning and a flat-screen TV. The unit has 1 bed.
JUNIOR SUITE SAFARI EXPERIENCEThis one-bedroom suite comes with a full bathroom, an extra bathroom with a shower, and a lounge with a dining table.
The Safari Experience Package includes:
- Transfers to and from the Seronera Air Strip
- Half-day Game Drive in a Shared Vehicle
- Safari picnic
- Breakfast, lunch, and dinner at the Savannah buffet and grill
- Drinks Package, which includes a selection of drinks during the stay, safari game drive drinks, and a minibar
JUNIOR SUITEFeaturing a private entrance, this spacious suite also comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also provides air conditioning and a flat-screen TV. The unit offers 1 bed.
1-BEDROOM SUITE SAVANNAH PANORAMICFeaturing a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also provides air conditioning and a flat-screen TV. The unit offers 2 beds.
1-BEDROOM SUITE SAVANNAH PANORAMIC SAFARI EXPThe unit has 1 bed.
The Safari Experience Package includes:
- Transfers to and from the Seronera Air Strip
- Half-day Game Drive in a Shared Vehicle
- Safari picnic
- Breakfast, lunch, and dinner at the Savannah buffet and grill
- Drinks Package, which includes a selection of drinks during the stay, safari game drive drinks, and a minibar
1-BEDROOM SUITE LAGOON VIEW SAFARI EXPERIENCEThe unit has 1 bed.
The Safari Experience Package includes:
- Transfers to and from the Seronera Air Strip
- Half-day Game Drive in a Shared Vehicle
- Safari picnic
- Breakfast, lunch, and dinner at the Savannah buffet and grill
- Drinks Package, which includes a selection of drinks during the stay, safari game drive drinks, and a minibar
2-BEDROOM SUITE LAGOON VIEW SAFARI EXPERIENCEThe unit offers 2 beds.
The Safari Experience Package includes:
- Transfers to and from the Seronera Air Strip
- Half-day Game Drive in a Shared Vehicle
- Safari picnic
- Breakfast, lunch, and dinner at the Savannah buffet and grill
- Drinks Package, which includes a selection of drinks during the stay, safari game drive drinks, and a minibar
2-BEDROOM SUITE SAVANNAH PANORAMIC SAFARI EXPERIENCEThe unit has 2 beds.
The Safari Experience Package includes:
- Transfers to and from the Seronera Air Strip
- Half-day Game Drive in a Shared Vehicle
- Safari picnic
- Breakfast, lunch, and dinner at the Savannah buffet and grill
- Drinks Package, which includes a selection of drinks during the stay, safari game drive drinks, and a minibar
Guest Reviews
9.3
Excellent
Staff
If you're looking for a hotel with exceptional staff, look no further than Meliá Serengeti Lodge Member of Meliá Collection. Guests have raved about the kindness, helpfulness and overall excellence of the staff. From surprise romantic dinners to providing assistance and information, the staff at Meliá Serengeti Lodge truly goes above and beyond for their guests. You'll feel right at home with staff members like David, Cesar and Elias who are always willing to assist you with anything you need. Even if you encounter any issues, they are promptly corrected by the management. Whether you speak English or French, the staff will make sure you receive exceptional service in a stunning location. Don't hesitate to book your stay and experience the incredible hospitality at this lodge.
Yes, Meliá Serengeti Lodge Member of Meliá Collection has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Meliá Serengeti Lodge Member of Meliá Collection.
No, Meliá Serengeti Lodge Member of Meliá Collection doesn't allow dogs.
Yes, parking facilities are available at Meliá Serengeti Lodge Member of Meliá Collection.
Yes, Meliá Serengeti Lodge Member of Meliá Collection has a gym.