Eastin Grand Hotel Phayathai
Bangkok
13.75671800,
100.53343300
,
18 Phayathai Road, Thanon Phayathai Subdistrict, Ratchathewi District
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Summary of reviewsThe Eastin Grand Hotel Phayathai in Bangkok receives consistent acclaim for its superb offerings, making it a top choice for travelers. Its prime location, directly connected to the BTS Phaya Thai station and Airport Rail Link, provides guests with easy and efficient access to transport options, reducing city navigation hassles. The proximity to major shopping destinations like Siam Paragon and MBK, along with numerous restaurants and bars, enhances its appeal for both leisure and business visitors. Additionally, a covered walkway to nearby stations further adds to the convenience, sheltering guests from the elements.
The hotel's breakfast is exceptional and receives high praise for its vast, delicious variety catering to both Asian and Western palates. Diners particularly enjoy the extensive selection and quality of food, describing the experience as phenomenal. Guests appreciate the well-organized service and beautifully presented dishes, which make for an unforgettable start to their day. Dinner experiences also receive positive feedback with noteworthy mentions of the Italian restaurant La Trattoria and the Executive Lounge's happy hours. Despite some minor criticisms about certain dishes and early closing times, the overall dining options are varied and commendable.
Rooms at the hotel are frequently celebrated for their spaciousness, modern design and cleanliness. Panoramic windows offer breathtaking views of Bangkok, while the decor, comfort of the beds and top-notch amenities contribute to a luxurious and tranquil atmosphere. The soundproofing ensures a peaceful retreat amidst the city's hustle and bustle. The hotel's attention to special occasions, like decorating rooms for honeymooners, adds a personal touch to the overall experience.
Cleanliness is a standout feature at Eastin Grand Hotel Phayathai with guests noting the immaculate maintenance of rooms and common areas. The modern, elegant decor and daily housekeeping reinforce the fresh and welcoming ambiance, complemented by the polite and friendly staff. The exceptional service provided by the attentive, professional personnel across all departments—from the front desk to housekeeping and restaurant services—adds significantly to guests' positive experiences.
High-speed complimentary WiFi is praised for its reliability and speed, while the practical hotel app facilitates easy communication with staff and service requests. The spa offers an excellent range of treatments, including massages and boasts clean, well-maintained facilities with friendly staff contributing to a relaxing environment.
The gym's size, quality equipment and comfortable ambiance are appreciated by guests, despite occasional busy periods. The stunning dual rooftop pools, located on the 22nd and 37th floors, provide breathtaking city views and a serene setting for relaxation. The well-maintained pools, though not particularly large, are beautifully landscaped and feature a romantic, ambient atmosphere, especially in the evening.
Parking is convenient with excellent facilities and affordable options, supported by prompt valet service. Although locating the hotel within the Unicorn Building can be challenging initially, this does not detract from the positive parking experience.
Finally, the hotel is notably family-friendly, offering ample space within family rooms and special attention to children, making it an ideal choice for those traveling with kids. The cozy pool on the 22nd floor and the hotel's strategic location close to the train station enhance the overall stay for families.
Overall, the Eastin Grand Hotel Phayathai provides an exceptional stay combining luxury, convenience and high-quality services, making it highly recommended for travelers seeking the best of Bangkok.
Categories
The hotel's breakfast is exceptional and receives high praise for its vast, delicious variety catering to both Asian and Western palates. Diners particularly enjoy the extensive selection and quality of food, describing the experience as phenomenal. Guests appreciate the well-organized service and beautifully presented dishes, which make for an unforgettable start to their day. Dinner experiences also receive positive feedback with noteworthy mentions of the Italian restaurant La Trattoria and the Executive Lounge's happy hours. Despite some minor criticisms about certain dishes and early closing times, the overall dining options are varied and commendable.
Rooms at the hotel are frequently celebrated for their spaciousness, modern design and cleanliness. Panoramic windows offer breathtaking views of Bangkok, while the decor, comfort of the beds and top-notch amenities contribute to a luxurious and tranquil atmosphere. The soundproofing ensures a peaceful retreat amidst the city's hustle and bustle. The hotel's attention to special occasions, like decorating rooms for honeymooners, adds a personal touch to the overall experience.
Cleanliness is a standout feature at Eastin Grand Hotel Phayathai with guests noting the immaculate maintenance of rooms and common areas. The modern, elegant decor and daily housekeeping reinforce the fresh and welcoming ambiance, complemented by the polite and friendly staff. The exceptional service provided by the attentive, professional personnel across all departments—from the front desk to housekeeping and restaurant services—adds significantly to guests' positive experiences.
High-speed complimentary WiFi is praised for its reliability and speed, while the practical hotel app facilitates easy communication with staff and service requests. The spa offers an excellent range of treatments, including massages and boasts clean, well-maintained facilities with friendly staff contributing to a relaxing environment.
The gym's size, quality equipment and comfortable ambiance are appreciated by guests, despite occasional busy periods. The stunning dual rooftop pools, located on the 22nd and 37th floors, provide breathtaking city views and a serene setting for relaxation. The well-maintained pools, though not particularly large, are beautifully landscaped and feature a romantic, ambient atmosphere, especially in the evening.
Parking is convenient with excellent facilities and affordable options, supported by prompt valet service. Although locating the hotel within the Unicorn Building can be challenging initially, this does not detract from the positive parking experience.
Finally, the hotel is notably family-friendly, offering ample space within family rooms and special attention to children, making it an ideal choice for those traveling with kids. The cozy pool on the 22nd floor and the hotel's strategic location close to the train station enhance the overall stay for families.
Overall, the Eastin Grand Hotel Phayathai provides an exceptional stay combining luxury, convenience and high-quality services, making it highly recommended for travelers seeking the best of Bangkok.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Hotel with Gym
Small Hotel
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Eastin Grand Hotel Phayathai boasts an undeniably stellar location perfect for exploring Bangkok. Its direct connection to the BTS Phaya Thai station and the Airport Rail Link makes travel convenient and efficient, reducing the hassle of navigating a bustling city. It's a seamlessly accessible hub for those flying in with a quick and inexpensive commute from Suvarnabhumi Airport.
The hotel's position in the city center provides easy access to prominent shopping destinations like Siam Paragon and MBK, making it ideal for both leisure and business travelers. Public transportation links, including the nearby MRT and Skytrain, enhance mobility around Bangkok's attractions. A covered walkway to the stations adds to the convenience, sheltering guests from the city's tropical elements.
In addition to its unbeatable transport connections, the hotel's prime location places guests within walking distance of numerous restaurants, bars and shopping centers, adding to its allure as a top pick for visitors seeking to experience the best of Bangkok. Whether traveling for business or pleasure, Eastin Grand Hotel Phayathai ensures accessibility and comfort in the heart of Thailand's vibrant capital.
The breakfast offerings at Eastin Grand Hotel Phayathai receive overwhelmingly positive feedback from guests. Described as phenomenal, extraordinary and exceptional, the breakfast buffet offers a wide variety of delicious options, catering to both Asian and Western tastes. Guests rave about the extensive selection, which includes everything imaginable, making it impossible to try everything in one sitting. The quality of the food is consistently highlighted with fresh ingredients and high standards evident across the numerous choices available. Particularly noted are the diverse and beautifully presented dishes, which contribute to a dining experience that many consider the best they’ve ever had.
Diners can expect to find a plethora of options including various cuisines like Japanese, Chinese and European, alongside dedicated stations for smoothies, fruits and specialized dietary needs. Many reviews mention the breakfast service's exceptional organization, which even includes a map to navigate the vast array of choices. The breakfast can be enjoyed in different spaces, including an exclusive lounge offering a more private and luxurious setting.
Despite a few minor criticisms about specific food options and service speed, the breakfast at Eastin Grand Hotel Phayathai stands out as a major highlight, noted for its abundance, variety and exceptional quality. Guests often describe the experience as a true culinary journey, proving to be a delightful start to their day.
Eastin Grand Hotel Phayathai provides a notable dining experience characterized by a variety of restaurants and diverse food options. Guests frequently highlighted the fantastic and very good quality of the food, praising the Italian restaurant La Trattoria as exceptional, offering great food at a reasonable price. The buffet dinners, particularly on Saturday evenings, were described as fantastic with excellent options.
The hotel's Executive Lounge was also commended for its great food and beverage choices, especially during happy hours from 5:30 PM to 7:30 PM, where cocktails were highly appreciated. The Mediterranean restaurant received praise for its excellent cuisine, although it was noted to be slightly more expensive.
Room service was mentioned as efficient and reasonably priced with quick delivery and convenient ordering via the hotel app. Guests appreciated the diverse breakfast options, although some dishes did not meet 5-star standards.
There were some minor criticisms about the dining experience, including some average food offerings and the early closing time of the restaurant at 9 PM. However, the overall feedback indicates that the hotel offers a commendable dining experience with a variety of culinary options to suit different tastes.
Eastin Grand Hotel Phayathai's rooms are frequently praised for their spaciousness, modern design and cleanliness. Guests appreciate the breathtaking views of Bangkok's skyline from high-floor rooms, which are equipped with massive panoramic windows. The decor is often described as beautiful and elegant with rooms being well-appointed and tastefully decorated.
The beds stand out for their exceptional comfort, contributing to an overall atmosphere that is cozy and inviting. Bathrooms are noted to be spacious and clean with modern amenities that enhance the guest experience. The hotel accommodates special occasions thoughtfully, such as decorating rooms for honeymooners.
Room facilities are exemplary, featuring everything a traveler could need, including room service available 24/7. Despite the bustling surroundings, the rooms offer a tranquil retreat due to efficient soundproofing. Guests also highlight the convenience of having a separate living area in some suites.
Overall, the hotel's rooms provide a luxurious, comfortable and impeccably clean environment, consistently meeting high standards and offering a relaxing escape from the city's noise.
Eastin Grand Hotel Phayathai offers an exceptional experience when it comes to bedding, receiving widespread praise for its comfort. Guests often highlight the incredibly comfortable beds, describing them as among the best ever experienced. The mattresses and pillows receive commendations for their softness, often likened to sleeping on a cloud.
Beds are noted for their snug, cozy feel with many reviews mentioning how spacious and clean they are. Whether it’s the beds in the rooms or those by the pool, the comfort level is consistently high. Some guests even mention the extra beds for teenagers being comfortable.
The bedding itself is frequently mentioned for its quality—luxurious, soft and perfectly suited for a good night's sleep. The rooms, too, contribute to the overall comfort, being described as spacious and well-appointed. In addition, the attentive and kind staff, excellent room cleanliness and great service further enhance the guests' experience.
While the vast majority of reviews focus on positive aspects, there are a few mentions of beds being too soft or firm for some guests’ preferences. However, these instances appear to be exceptions in an otherwise overwhelmingly positive consensus. All in all, Eastin Grand Hotel Phayathai stands out for its superior accommodations, particularly in terms of offering a restful and comfortable sleep environment.
The Eastin Grand Hotel Phayathai stands out for its exceptional cleanliness and modern aesthetic. Guests frequently highlight the hotel's spotless appearance with comments on its immaculate maintenance and daily housekeeping. Rooms and common areas alike receive high praise for their pristine condition and precise attention to detail, from the soft pillows and clean sheets to the well-maintained pool area.
The decor is often described as beautiful and elegant, contributing to a comfortable and quiet atmosphere. The hotel’s newness adds to its appeal, making it feel fresh and welcoming. Additionally, the friendly and polite staff enhance the overall experience, ensuring a hygienic and pleasant stay.
While most reviews are overwhelmingly positive, there are occasional mentions of specific areas needing prompt attention, but these concerns are quickly resolved by the diligent staff. Overall, the Eastin Grand Hotel Phayathai is celebrated for its top-notch cleanliness, beautiful interiors and excellent upkeep, making it a highly recommended choice for travelers seeking a clean and comfortable stay in a prime location.
Eastin Grand Hotel Phayathai is widely praised for its remarkable staff, consistently described as friendly, attentive and professional. Guests frequently mention the smiling and charming demeanor of the personnel, highlighting their politeness, efficiency and willingness to help. The service is often lauded as impeccable with staff members being incredibly accommodating and always ready to assist.
Visitors attest to the superb hospitality experienced across all levels - from the front desk to housekeeping and restaurant services. Special recognition is frequently given to the concierge for their great service and the supportive nature of the overall team. The staff’s attentive approach and dedication to high-quality service seem to leave a lasting impression, contributing significantly to guests' positive experiences.
The hotel is noted for maintaining a welcoming atmosphere, supported by personnel who are exceptionally kind, helpful and always available to meet guests' needs. Whether it's providing prompt service, assisting with special requests or simply greeting with a warm smile, the staff at Eastin Grand Hotel Phayathai stand out for their commitment to making every stay enjoyable.
The Eastin Grand Hotel Phayathai consistently receives praise for its excellent and high-speed WiFi, which is complimentary for all guests. Many users have noted the reliability and speed of the WiFi, highlighting it as one of the hotel's superior amenities. While there are occasional mentions of unstable connections, overall, the internet experience is rated positively.
Guests appreciate the convenience of the hotel's mobile app, which allows for easy communication with staff and requests for services. This app adds an extra layer of practicality to their stay, making day-to-day interactions smoother and more efficient. Although some guests have experienced fluctuating mobile connectivity, the hotel's robust WiFi network compensates well, ensuring that most connectivity needs are met seamlessly.
The Eastin Grand Hotel Phayathai offers an exceptional spa experience that consistently receives positive reviews from guests. The hotel features not just one, but two beautiful swimming pools, adding to the convenience and luxury. The spa itself is praised for its excellent and superior services with treatments that are described as very good and extremely good. Guests find the massages offered, including the traditional Thai massage, to be great and relaxing.
The cleanliness and maintenance of the spa facilities are impeccable, ensuring a spotless and comfortable environment. The spa employees are noted for their friendliness, contributing to the overall exceptional service. Set in an idyllic and relaxing lobby on one of the higher floors, the spa provides breathtaking views, creating a serene ambiance for visitors.
The spa at Eastin Grand Hotel Phayathai stands out not just for its quality service but also for its extensive choice of treatments, making it a top recommendation for a spa day. Additionally, its proximity to Let's Relax Phaya Thai branch offers more options for those seeking a variety of spa experiences. Overall, guests highly recommend planning spa treatments in advance to ensure a truly wonderful experience.
Eastin Grand Hotel Phayathai's gym often receives praise for its size and exceptional equipment. Guests appreciate its well-maintained, high-quality fitness facilities which are divided into cardio and weight zones, making it suitable for various types of workouts. The gym’s practical and nicely equipped nature contributes to a pleasant exercise experience, enhanced by the comfortable ambiance of the fitness center. Although there are mentions of the gym occasionally getting busy, it generally remains functional and efficient. Additional mentions of great fitness amenities like the pool, despite its relatively smaller size given the hotel's large capacity, further highlight the positive aspects. Some minor feedback points to the potential for future improvements, but overall, the gym garners excellent feedback for its quality and convenience.
The Eastin Grand Hotel Phayathai boasts stunning pool facilities that have garnered widespread acclaim from guests. Situated on the 22nd and 37th floors, both pools provide breathtaking views of the city skyline, perfect for capturing beautiful sunset moments. The rooftop infinity pools are particularly notable, often highlighted for their luxurious and relaxing ambiance. Guests find the pool areas beautifully maintained with well-designed spaces that make it easy to unwind and enjoy a serene environment above the bustling city.
Both pools, though not particularly large, offer ample space for relaxation with some guests appreciating the option to choose a less crowded area. The pools are described as clean, beautifully landscaped and, in some instances, romantic, especially in the evening with ambient lighting enhancing the atmosphere. The infinity pools have been frequently noted as a highlight of the hotel with many guests specifically mentioning their incredible views and pleasant, though sometimes chilly, waters.
Overall, the dual rooftop pools at Eastin Grand Hotel Phayathai provide a top-notch experience for guests, combining spectacular city views with a tranquil setting perfect for relaxation and leisure.
The parking facilities at Eastin Grand Hotel Phayathai receive high marks from guests. The hotel offers convenient and on-site parking options, complete with excellent facilities and prompt valet service. The parking is also noted to be affordable and provides plenty of slots, ensuring a superior experience. Guests consistently report no issues with parking availability during their stay. Although some have found the hotel initially challenging to locate due to its position inside the Unicorn Building, this does not overshadow the positive aspects of the parking services.
Eastin Grand Hotel Phayathai proves to be an excellent destination for families, especially those traveling with children. The hotel receives numerous positive remarks regarding its suitability for family stays, offering ample space and storage within its family rooms that cater perfectly to those looking for a kid-friendly environment.
One of the standout features is the beautiful pool located on the 22nd floor. It is described as super cozy and suitable even for younger children, making it a hit for family relaxation after a day of touring. The pool area also provides fantastic views, particularly at sunset, creating a wonderful ambiance for both kids and adults to enjoy.
The hotel's location is also praised for its convenience with close proximity to the train station making it easy for families to navigate the city for quick stops or extended exploration. Guests mention that the staff offer special attention to children, enhancing the family-friendly atmosphere and ensuring a pleasant stay for all ages.
Additionally, the hotel delivers on family-centered services with nice amenities, including the option of connecting rooms, providing flexibility and ensuring that larger families can stay together comfortably. Despite minor issues with thin walls near some family suites, the overall experience remains overwhelmingly positive.
The attention to detail in décor and the overall appeal of the hotel adds to its charm, making it not just functional, but also an enjoyable retreat for families. The combination of stunning views, excellent location and thoughtful amenities make Eastin Grand Hotel Phayathai a prime choice for those looking to combine relaxation with family-friendly activities in a vibrant setting.
Eastin Grand Hotel Phayathai stands out as a true five-star experience, consistently praised for its exceptional service and luxurious accommodations. Described as magnificent and magical, the hotel exudes high-class elegance and offers a superior stay in all respects. Guests are impressed by the smoothness of their experience with facilities that are both modern and incredibly well-maintained. The hotel is frequently noted for its top-notch service, worthy of its prestigious rating.
Newly opened, the establishment has not only met but exceeded the high expectations of its guests. The property is beautifully designed, reflecting a luxurious and contemporary aesthetic that contributes to its ultimate luxurious experience. From the five-star pool to the clean and stylish rooms, every detail has been thoughtfully considered to ensure a flawless stay.
Many emphasize the hotel’s consistency in delivering a true five-star feeling with no faults reported. The staff at Eastin Grand Hotel Phayathai are repeatedly commended for their friendliness and professionalism, adding to the overall sense of luxury and comfort. This hotel undoubtedly lives up to its five-star status, providing an ultimately luxurious experience that guests are keen to recommend.
Eastin Grand Hotel Phayathai stands out as a premier choice for business travelers, offering top-notch services in a markedly urban and business-oriented environment. The hotel's excellent conference facilities and easily accessible meeting rooms make it a perfect venue for professional events. Directly connected to the BTS and the airport link, the convenience of a private walkway into the hotel is a significant advantage for those on a tight schedule.
The helpful concierge service and amenities supportive of business needs enhance the overall experience, including a lounge service tailored for business clientele. Staff dedication to guest satisfaction ensures a pleasant and productive stay. With free access to the executive lounge, guests find it an ideal place to meet and relax after a busy day. The direct connection to the BTS station Phayathai further underscores its suitability for business travelers, making commuting swift and seamless.
Eastin Grand Hotel Phayathai stands out for its exceptional accessibility, making it ideal for guests with disabilities. The hotel offers wheelchair-accessible rooms and features special room designs that ensure easy access. It is conveniently connected via the Skytrain and has direct, barrier-free access to the airport rail link. Guests can reach the main shopping malls and other key points in the city with ease, thanks to its direct connection to Phaya Thai BTS station and metro stations.
The hotel's elevators, though initially confusing for some, are centrally located and easily accessible. The staff are noted for their friendliness and responsiveness, adding to the overall accessibility experience. Additionally, the location is praised for its excellent connectivity, allowing for hassle-free transit even during adverse weather conditions.
Overall, the Eastin Grand Hotel Phayathai provides a highly accessible and convenient stay, perfect for those relying on public transportation or needing easy mobility. Its strategic location and well-thought-out design cater effectively to the needs of travelers with disabilities, ensuring a comfortable and seamless experience.
Eastin Grand Hotel Phayathai boasts two beautiful rooftop swimming pools on the 22nd and 37th floors, both offering breathtaking infinity views of the city. The pools are well-kept, neat and clean, providing a charming and refreshing outdoor experience. Guests particularly appreciate the unique and incredible vistas available from these elevated spots. The pool area is family-friendly, making it an excellent option for travelers with children. Although the water is not heated and the pools close after dark, these minor inconveniences are overshadowed by the overall enjoyment and relaxation they offer. Despite being sometimes crowded, the outdoor pool areas remain delightful and the highlight of many visitors' stays.
Location Show Map
Location
The hotel's position in the city center provides easy access to prominent shopping destinations like Siam Paragon and MBK, making it ideal for both leisure and business travelers. Public transportation links, including the nearby MRT and Skytrain, enhance mobility around Bangkok's attractions. A covered walkway to the stations adds to the convenience, sheltering guests from the city's tropical elements.
In addition to its unbeatable transport connections, the hotel's prime location places guests within walking distance of numerous restaurants, bars and shopping centers, adding to its allure as a top pick for visitors seeking to experience the best of Bangkok. Whether traveling for business or pleasure, Eastin Grand Hotel Phayathai ensures accessibility and comfort in the heart of Thailand's vibrant capital.
Breakfast
Diners can expect to find a plethora of options including various cuisines like Japanese, Chinese and European, alongside dedicated stations for smoothies, fruits and specialized dietary needs. Many reviews mention the breakfast service's exceptional organization, which even includes a map to navigate the vast array of choices. The breakfast can be enjoyed in different spaces, including an exclusive lounge offering a more private and luxurious setting.
Despite a few minor criticisms about specific food options and service speed, the breakfast at Eastin Grand Hotel Phayathai stands out as a major highlight, noted for its abundance, variety and exceptional quality. Guests often describe the experience as a true culinary journey, proving to be a delightful start to their day.
Dinner
The hotel's Executive Lounge was also commended for its great food and beverage choices, especially during happy hours from 5:30 PM to 7:30 PM, where cocktails were highly appreciated. The Mediterranean restaurant received praise for its excellent cuisine, although it was noted to be slightly more expensive.
Room service was mentioned as efficient and reasonably priced with quick delivery and convenient ordering via the hotel app. Guests appreciated the diverse breakfast options, although some dishes did not meet 5-star standards.
There were some minor criticisms about the dining experience, including some average food offerings and the early closing time of the restaurant at 9 PM. However, the overall feedback indicates that the hotel offers a commendable dining experience with a variety of culinary options to suit different tastes.
Rooms
The beds stand out for their exceptional comfort, contributing to an overall atmosphere that is cozy and inviting. Bathrooms are noted to be spacious and clean with modern amenities that enhance the guest experience. The hotel accommodates special occasions thoughtfully, such as decorating rooms for honeymooners.
Room facilities are exemplary, featuring everything a traveler could need, including room service available 24/7. Despite the bustling surroundings, the rooms offer a tranquil retreat due to efficient soundproofing. Guests also highlight the convenience of having a separate living area in some suites.
Overall, the hotel's rooms provide a luxurious, comfortable and impeccably clean environment, consistently meeting high standards and offering a relaxing escape from the city's noise.
Beds
Beds are noted for their snug, cozy feel with many reviews mentioning how spacious and clean they are. Whether it’s the beds in the rooms or those by the pool, the comfort level is consistently high. Some guests even mention the extra beds for teenagers being comfortable.
The bedding itself is frequently mentioned for its quality—luxurious, soft and perfectly suited for a good night's sleep. The rooms, too, contribute to the overall comfort, being described as spacious and well-appointed. In addition, the attentive and kind staff, excellent room cleanliness and great service further enhance the guests' experience.
While the vast majority of reviews focus on positive aspects, there are a few mentions of beds being too soft or firm for some guests’ preferences. However, these instances appear to be exceptions in an otherwise overwhelmingly positive consensus. All in all, Eastin Grand Hotel Phayathai stands out for its superior accommodations, particularly in terms of offering a restful and comfortable sleep environment.
Cleanliness
The decor is often described as beautiful and elegant, contributing to a comfortable and quiet atmosphere. The hotel’s newness adds to its appeal, making it feel fresh and welcoming. Additionally, the friendly and polite staff enhance the overall experience, ensuring a hygienic and pleasant stay.
While most reviews are overwhelmingly positive, there are occasional mentions of specific areas needing prompt attention, but these concerns are quickly resolved by the diligent staff. Overall, the Eastin Grand Hotel Phayathai is celebrated for its top-notch cleanliness, beautiful interiors and excellent upkeep, making it a highly recommended choice for travelers seeking a clean and comfortable stay in a prime location.
Staff
Visitors attest to the superb hospitality experienced across all levels - from the front desk to housekeeping and restaurant services. Special recognition is frequently given to the concierge for their great service and the supportive nature of the overall team. The staff’s attentive approach and dedication to high-quality service seem to leave a lasting impression, contributing significantly to guests' positive experiences.
The hotel is noted for maintaining a welcoming atmosphere, supported by personnel who are exceptionally kind, helpful and always available to meet guests' needs. Whether it's providing prompt service, assisting with special requests or simply greeting with a warm smile, the staff at Eastin Grand Hotel Phayathai stand out for their commitment to making every stay enjoyable.
Wi-Fi
Guests appreciate the convenience of the hotel's mobile app, which allows for easy communication with staff and requests for services. This app adds an extra layer of practicality to their stay, making day-to-day interactions smoother and more efficient. Although some guests have experienced fluctuating mobile connectivity, the hotel's robust WiFi network compensates well, ensuring that most connectivity needs are met seamlessly.
Spa
The cleanliness and maintenance of the spa facilities are impeccable, ensuring a spotless and comfortable environment. The spa employees are noted for their friendliness, contributing to the overall exceptional service. Set in an idyllic and relaxing lobby on one of the higher floors, the spa provides breathtaking views, creating a serene ambiance for visitors.
The spa at Eastin Grand Hotel Phayathai stands out not just for its quality service but also for its extensive choice of treatments, making it a top recommendation for a spa day. Additionally, its proximity to Let's Relax Phaya Thai branch offers more options for those seeking a variety of spa experiences. Overall, guests highly recommend planning spa treatments in advance to ensure a truly wonderful experience.
Gym
Pool
Both pools, though not particularly large, offer ample space for relaxation with some guests appreciating the option to choose a less crowded area. The pools are described as clean, beautifully landscaped and, in some instances, romantic, especially in the evening with ambient lighting enhancing the atmosphere. The infinity pools have been frequently noted as a highlight of the hotel with many guests specifically mentioning their incredible views and pleasant, though sometimes chilly, waters.
Overall, the dual rooftop pools at Eastin Grand Hotel Phayathai provide a top-notch experience for guests, combining spectacular city views with a tranquil setting perfect for relaxation and leisure.
Parking
Family
One of the standout features is the beautiful pool located on the 22nd floor. It is described as super cozy and suitable even for younger children, making it a hit for family relaxation after a day of touring. The pool area also provides fantastic views, particularly at sunset, creating a wonderful ambiance for both kids and adults to enjoy.
The hotel's location is also praised for its convenience with close proximity to the train station making it easy for families to navigate the city for quick stops or extended exploration. Guests mention that the staff offer special attention to children, enhancing the family-friendly atmosphere and ensuring a pleasant stay for all ages.
Additionally, the hotel delivers on family-centered services with nice amenities, including the option of connecting rooms, providing flexibility and ensuring that larger families can stay together comfortably. Despite minor issues with thin walls near some family suites, the overall experience remains overwhelmingly positive.
The attention to detail in décor and the overall appeal of the hotel adds to its charm, making it not just functional, but also an enjoyable retreat for families. The combination of stunning views, excellent location and thoughtful amenities make Eastin Grand Hotel Phayathai a prime choice for those looking to combine relaxation with family-friendly activities in a vibrant setting.
5 Star
Newly opened, the establishment has not only met but exceeded the high expectations of its guests. The property is beautifully designed, reflecting a luxurious and contemporary aesthetic that contributes to its ultimate luxurious experience. From the five-star pool to the clean and stylish rooms, every detail has been thoughtfully considered to ensure a flawless stay.
Many emphasize the hotel’s consistency in delivering a true five-star feeling with no faults reported. The staff at Eastin Grand Hotel Phayathai are repeatedly commended for their friendliness and professionalism, adding to the overall sense of luxury and comfort. This hotel undoubtedly lives up to its five-star status, providing an ultimately luxurious experience that guests are keen to recommend.
Business
The helpful concierge service and amenities supportive of business needs enhance the overall experience, including a lounge service tailored for business clientele. Staff dedication to guest satisfaction ensures a pleasant and productive stay. With free access to the executive lounge, guests find it an ideal place to meet and relax after a busy day. The direct connection to the BTS station Phayathai further underscores its suitability for business travelers, making commuting swift and seamless.
Accessible
The hotel's elevators, though initially confusing for some, are centrally located and easily accessible. The staff are noted for their friendliness and responsiveness, adding to the overall accessibility experience. Additionally, the location is praised for its excellent connectivity, allowing for hassle-free transit even during adverse weather conditions.
Overall, the Eastin Grand Hotel Phayathai provides a highly accessible and convenient stay, perfect for those relying on public transportation or needing easy mobility. Its strategic location and well-thought-out design cater effectively to the needs of travelers with disabilities, ensuring a comfortable and seamless experience.
Outdoor Pool
Yes, Eastin Grand Hotel Phayathai has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Eastin Grand Hotel Phayathai.
No, Eastin Grand Hotel Phayathai doesn't allow dogs.
Yes, parking facilities are available at Eastin Grand Hotel Phayathai.
Yes, Eastin Grand Hotel Phayathai has a gym.
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