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Summary of reviewsNovotel Bangkok Bangna receives considerable praise from guests, particularly for its strategic location. Positioned conveniently near the BITEC exhibition center, airport, large shopping centers and Mega Bangna, it offers an advantageous spot for business travelers and shoppers. Although slightly remote from the bustling central business district and mass transit services, prompt taxi rides ensure accessibility to key areas. Despite its distance from the city's heart, the hotel's location combined with consistent cleanliness, comfort and adequate parking facilities make it an attractive choice for those valuing airport proximity and suburban convenience.
The breakfast experience at Novotel Bangkok Bangna stands out with high accolades for its extensive and quality buffet. Guests frequently highlight the variety of continental and international options, noting its cost-effectiveness and pleasant taste. The dining environment, complemented by great staff service and ambiance, adds to the overall positive experience. The French pastries receive special mentions for their authenticity. While some feedback mentions minor quality issues with certain items like the bread, the breakfast is often considered among the best in Thailand. The hotel's dinner options also receive favorable remarks, maintaining a high standard in their food offerings.
Newly renovated rooms at Novotel Bangkok Bangna promise a clean and comfortable stay, although some decor reflects a 1990s style. Spacious layouts, modern amenities, effective air conditioning and excellent showers contribute to a pleasant experience. Mixed opinions on bed comfort are noted, but overall, the rooms provide good value for money with spectacular views and a quiet, clean environment.
Cleanliness is a strong point with many guests commending the hotel's tidy and well-maintained spaces. Rooms are frequently described as very clean, spacious and contribute to a comfortable stay. While some mention signs of age and dirty carpets, the overall cleanliness is a standout feature.
The staff at Novotel Bangkok Bangna garners exceptional reviews, consistently impressing guests with their friendliness, helpfulness and professionalism. Courteous and proficient, many team members speak English fluently, enhancing guest interactions. Whether it’s providing local insights or meeting specific requests, the staff's dedication ensures a welcoming and comfortable stay. Efficient shuttle services and attention to detail further enhance guest convenience and satisfaction.
The pool area receives mixed reviews. While many appreciate its cleanliness and relaxing atmosphere, concerns about its condition, including cloudy, lukewarm water and pool closures, indicate areas needing improvement. Yet, for many, it remains a pleasant spot to unwind.
In conclusion, Novotel Bangkok Bangna offers a satisfying stay marked by strategic location, excellent food offerings, clean and comfortable accommodations and outstanding staff service, despite minor drawbacks with the pool and certain room amenities. Show more
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Categories
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard Twin Room - City Side/Non-SmokingAir-conditioned room features a TV and a safety deposit box. A hairdryer is included in an en suite bathroom.
Standard Queen RoomAir-conditioned room features a TV and a safety deposit box. A hairdryer is included in an en suite bathroom.
Superior Queen RoomOffering a beautiful view of the cityscape, air-conditioned room features a flat-screen T and a safety deposit box. A hairdryer is included in an en suite bathroom. Slippers and bathrobes are provided.
Executive Room King BedThis king room features a sofa, a working desk as well as an en suite bathroom.
One-Bedroom SuiteThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, a minibar, a safe deposit box, an electric kettle as well as pool views. The unit has 1 bed.
Superior Twin RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
7.8
Good
Location
Novotel Bangkok Bangna boasts a strategic location that is highly appreciated by guests attending events at the nearby BITEC exhibition center. Its proximity to the airport makes it a convenient choice for travelers arriving or departing from Bangkok with multiple reviews highlighting the ease of getting to and from the airport. Positioned near a large shopping centre as well as Mega Bangna, the hotel offers excellent options for shopping and dining close by, though with limited choices on-site.
Business travelers will find the location advantageous for accessing key destinations in the Bang Na region and the area is noted for being slightly remote from the central business district, which translates to quicker airport access. Despite being somewhat removed from the heart of the city and mass transit services, guests generally find that important areas can still be reached promptly by taxi, though some taxis may be reluctant to travel to and from the city center.
The hotel's location is complemented by its consistent standards of cleanliness and comfort, along with adequate parking facilities. While it may not be the best fit for those seeking a bustling city experience, Novotel Bangkok Bangna remains an attractive option for airport proximity, business needs and suburban shopping ventures.
Breakfast
Novotel Bangkok Bangna offers an appealing breakfast experience that has garnered much positive feedback. Guests frequently praised the extensive selection and quality of the breakfast buffet, describing it as excellent, incredible and even perfect. Many appreciated the variety available, noting the inclusion of both continental and international options. The breakfast was particularly highlighted for its cost-effectiveness and pleasant taste.
The dining environment received favorable remarks with guests enjoying a nice dining room and the overall ambiance. The staff were commonly described as great and very pleasant, enhancing the breakfast experience further. Notably, some guests found the French pastries authentic and reminiscent of those found in France.
While the majority of the feedback was favorable, there were minor criticisms regarding the quality of some items, particularly the bread, which one guest found lacking. Nonetheless, the breakfast buffet was often dubbed one of the best encountered during travels across Thailand. In addition to the commendable breakfast, the hotel's dining options for dinner also received positive mentions, indicating a consistently high standard in their food offerings.
Rooms
Novotel Bangkok Bangna offers rooms that have been newly renovated and provide a clean, comfortable environment for guests. While some rooms show their age with simple, 1990s-style decor, the overall experience is pleasant with spacious layouts and modern amenities. Guests appreciate the cleanliness and quietness of the accommodations, along with the effective air conditioning and excellent showers. The beds have received mixed feedback, ranging from very comfortable to causing discomfort. Many find the location good and the views from the rooms can be spectacular. Overall, the hotel offers good value for money and ensures a comfortable stay with its upgraded, well-equipped rooms.
Beds
Novotel Bangkok Bangna appears to offer a generally positive experience for guests when it comes to their beds. Visitors frequently describe the beds as comfy, comfortable and very comfortable, which suggests that getting a good night's sleep should not be a problem. Upgraded rooms, in particular, have been highlighted for their enhanced comfort level. Guests also appreciate the overall quality of the mattresses, noting they are usually good and some guests were pleased with the availability of extra pillows.
However, there are a few mentions of softer beds that might not suit everyone’s preference and one review pointed out an outdated mattress that caused discomfort. Despite these minor criticisms, the hotel generally earns praise for its comfortable bedding. Alongside the positive feedback on the beds, the excellent staff service and delightful breakfast options contribute to a pleasant overall stay. For those looking to relax, the hotel provides a comfortable haven, even though the surrounding area might not offer much in terms of attractions.
Cleanliness
Novotel Bangkok Bangna generally receives positive feedback regarding cleanliness from its guests. Many reviews highlight the hotel's clean and tidy environment, noting specifically clean rooms and well-maintained accommodation. Guests often describe their rooms as very clean and spacious, contributing to a comfortable stay. The hotel overall is frequently mentioned as being nice and clean with some describing it as immaculately clean and an excellent hotel. Room service also receives praise concerning cleanliness.
However, some negative points are mentioned, particularly regarding the hotel showing signs of age and the carpets being quite dirty. Additionally, the small bathroom facilities were noted as less favorable with limited space at the sink.
Despite these minor drawbacks, the hotel’s cleanliness is a standout feature, ensuring a positive stay for its guests.
Staff
At Novotel Bangkok Bangna, the staff consistently impresses guests with their exceptional service and friendly demeanor. Reviews frequently highlight the team's helpfulness, attentiveness and warm hospitality, making visitors feel genuinely welcomed throughout their stay. The hotel staff is noted for their excellent communication with many speaking English fluently, further enhancing the overall guest experience.
Courteous and approachable, the team goes above and beyond to ensure a comfortable stay, contributing to an inviting atmosphere. Whether through providing useful local insights or attending to specific requests, the staff's dedication to good customer service stands out. The hotel is praised for its cleanliness and efficient service, including reliable shuttle services that add to guest convenience.
Overall, travelers can expect a stay marked by delightful and professional interactions with a team committed to making their visit as pleasant as possible.
Pool
The pool at Novotel Bangkok Bangna receives mixed reviews. Many guests highlight the pool as good and superb, praising its cleanliness and the relaxing experience it offers, especially after long travels. However, several visitors express concern over its condition, noting that the pool can sometimes be slightly cloudy, lukewarm, dirty and old. The pool's depth at 1.5 meters and the closure of smaller kid pools may pose a challenge for families with little children. Overall, while the pool has its positive aspects, there are areas in need of improvement to meet higher guest expectations.
Yes, Novotel Bangkok Bangna has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Novotel Bangkok Bangna.
No, Novotel Bangkok Bangna doesn't allow dogs.
Yes, parking facilities are available at Novotel Bangkok Bangna.