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Summary of reviewsThe Traxx Hotel in Bangor is highly regarded for its exceptional location, situated conveniently near the Bangor train station and within easy access to restaurants, shops and the university. This makes it an ideal choice for commuters, tourists and those venturing to Snowdonia, despite some issues with public transportation accessibility such as WiFi and parking.
The hotel's cleanliness receives mixed reviews with many guests appreciating tidy, well-maintained rooms, fresh linens and friendly staff contributing to a welcoming environment. However, several reviews point out areas needing deep cleaning and better maintenance, suggesting that the establishment would benefit from a thorough renovation to meet all guests' expectations consistently.
The breakfast offering at The Traxx Hotel is notably positive with many guests praising the quality of the morning meals, particularly the Welsh fried breakfast and vegetarian options. The staff's friendliness and Wendy's cooking are frequently highlighted, adding to the pleasant dining experience. Despite some logistical issues, such as breakfast being available only after 8:30 am and the need for pre-ordering, the overall sentiment about breakfast remains favorable.
Room quality at The Traxx Hotel is another area with mixed feedback. While the rooms are often described as clean, cozy and adequately furnished for short stays, some guests have raised concerns about outdated decor, inconsistent comfort levels and inadequate maintenance. Room size, particularly bathrooms and noise levels also varied, indicating that improvements in these areas could enhance guest satisfaction.
Staff interactions are consistently praised with guests appreciating the team's exceptional friendliness, helpfulness and efficiency. Wendy, in particular, is often mentioned for her hospitality and efforts to make each stay pleasant. The staff’s proactive support and positive attitudes significantly contribute to the hotel's appeal.
While The Traxx Hotel offers free WiFi in common areas, guests have reported inconsistent access in rooms, detracting from their overall experience. The presence of free on-site parking is a significant advantage, although some found the parking arrangements tight and sometimes limited.
For family travelers, the hotel provides spacious rooms with comfortable double beds, making it a suitable choice for exploring nearby attractions like Zip World and Snowdonia. The substantial Full English breakfast and high cleanliness standards add to the positive family experience.
However, bed comfort varies widely among guests. Some found the beds very comfortable with clean, crisp bedding, while others reported discomfort due to old, worn-out mattresses, highlighting the need for mattress replacements.
Overall, The Traxx Hotel offers basic, cost-effective accommodation that meets essential needs, making it a practical choice for budget-conscious travelers. Despite some areas needing improvement, the hotel’s value lies in its prime location, friendly staff and reasonable pricing.
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