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Summary of reviewsFamily Hotel Emaly 1 is celebrated for its tranquil and accessible location, finding a perfect balance between convenience and peacefulness. Situated within a 10-minute walk of the center and near a bus stop, guests appreciate the easy access to local amenities, including a nearby swimming pool. The green, quiet surroundings offer a serene escape with beautiful views.
The rooms stand out for their spaciousness, cleanliness and coziness, often filled with natural light and many featuring balconies with delightful views. Guests consistently enjoy the comfort of the rooms, although there's a minor suggestion for bathroom improvements. Overall, the hotel provides an inviting and comfortable environment.
Cleanliness is a hallmark of Family Hotel Emaly 1 with rooms and common areas described as well-maintained and cozy. Bathrooms, despite the occasional critique, are generally noted for their practicality and cleanliness. A couple of carpets might need replacing, but this does not overshadow the overall impression of a warm and tidy setting.
The staff at Family Hotel Emaly 1 receive unanimous praise for their friendliness and attentiveness. Guests find the personnel welcoming and always ready to help, enhancing the pleasant atmosphere. The receptionists are particularly commended for their kindness and responsiveness and the hosts are known for their kind demeanor and smiles. Exceptional customer service and a charming courtyard contribute significantly to the hotel's positive reviews.
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